• Title/Summary/Keyword: educational environment services

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A Study on the Influence of IT Education Service Quality on Educational Satisfaction, Work Application Intention, and Recommendation Intention: Focusing on the Moderating Effects of Learner Position and Participation Motivation (IT교육 서비스품질이 교육만족도, 현업적용의도 및 추천의도에 미치는 영향에 관한 연구: 학습자 직위 및 참여동기의 조절효과를 중심으로)

  • Kang, Ryeo-Eun;Yang, Sung-Byung
    • Journal of Intelligence and Information Systems
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    • v.23 no.4
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    • pp.169-196
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    • 2017
  • The fourth industrial revolution represents a revolutionary change in the business environment and its ecosystem, which is a fusion of Information Technology (IT) and other industries. In line with these recent changes, the Ministry of Employment and Labor of South Korea announced 'the Fourth Industrial Revolution Leader Training Program,' which includes five key support areas such as (1) smart manufacturing, (2) Internet of Things (IoT), (3) big data including Artificial Intelligence (AI), (4) information security, and (5) bio innovation. Based on this program, we can get a glimpse of the South Korean government's efforts and willingness to emit leading human resource with advanced IT knowledge in various fusion technology-related and newly emerging industries. On the other hand, in order to nurture excellent IT manpower in preparation for the fourth industrial revolution, the role of educational institutions capable of providing high quality IT education services is most of importance. However, these days, most IT educational institutions have had difficulties in providing customized IT education services that meet the needs of consumers (i.e., learners), without breaking away from the traditional framework of providing supplier-oriented education services. From previous studies, it has been found that the provision of customized education services centered on learners leads to high satisfaction of learners, and that higher satisfaction increases not only task performance and the possibility of business application but also learners' recommendation intention. However, since research has not yet been conducted in a comprehensive way that consider both antecedent and consequent factors of the learner's satisfaction, more empirical research on this is highly desirable. With the advent of the fourth industrial revolution, a rising interest in various convergence technologies utilizing information technology (IT) has brought with the growing realization of the important role played by IT-related education services. However, research on the role of IT education service quality in the context of IT education is relatively scarce in spite of the fact that research on general education service quality and satisfaction has been actively conducted in various contexts. In this study, therefore, the five dimensions of IT education service quality (i.e., tangibles, reliability, responsiveness, assurance, and empathy) are derived from the context of IT education, based on the SERVPERF model and related previous studies. In addition, the effects of these detailed IT education service quality factors on learners' educational satisfaction and their work application/recommendation intentions are examined. Furthermore, the moderating roles of learner position (i.e., practitioner group vs. manager group) and participation motivation (i.e., voluntary participation vs. involuntary participation) in relationships between IT education service quality factors and learners' educational satisfaction, work application intention, and recommendation intention are also investigated. In an analysis using the structural equation model (SEM) technique based on a questionnaire given to 203 participants of IT education programs in an 'M' IT educational institution in Seoul, South Korea, tangibles, reliability, and assurance were found to have a significant effect on educational satisfaction. This educational satisfaction was found to have a significant effect on both work application intention and recommendation intention. Moreover, it was discovered that learner position and participation motivation have a partial moderating impact on the relationship between IT education service quality factors and educational satisfaction. This study holds academic implications in that it is one of the first studies to apply the SERVPERF model (rather than the SERVQUAL model, which has been widely adopted by prior studies) is to demonstrate the influence of IT education service quality on learners' educational satisfaction, work application intention, and recommendation intention in an IT education environment. The results of this study are expected to provide practical guidance for IT education service providers who wish to enhance learners' educational satisfaction and service management efficiency.

Archival Contents Service for Education in the UK TNA (영국 국립기록보존소(TNA)의 교육용 기록정보콘텐츠 서비스)

  • Paik, JinYi;Rieh, Hae-young
    • Journal of Korean Society of Archives and Records Management
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    • v.18 no.1
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    • pp.49-77
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    • 2018
  • As the teaching environment of schools has significantly shifted toward using various types of educational contents, the need for the use of educational contents as class resources has increased. Having an archive is an effective way of organizing information that can provide various educational contents. The National Archives (TNA) of the UK has been actively producing and providing educational contents for teachers and students for a long time. The purpose of this study is to analyze in depth the detailed examples and structure of the contents, the process of producing educational contents, and the methods of providing various contents of the TNA, which systematically provides diverse educational contents. It intended to help archivists discover the educational values of archives in providing users with various types of educational contents. Then, the study compared the analysis results with the National Archives of Korea and suggested for its improvement, as well as that of other archives in the country.

A Study on the Reformation of the Education Model of Information Retrieval (정보검색 교육의 개선방안 연구)

  • 고영만
    • Journal of the Korean Society for information Management
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    • v.15 no.3
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    • pp.113-132
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    • 1998
  • The purpose of this study is to suggest a new educational model of information retrieval suited to the practical needs. For this, technical, methodological, social, and economic changes of information retrieval environment are analysed and the required roles for the information retrieval services are evaluated. In addition, this study investigated the educational situation of the subject of information retrieval at 32 universities and 2 institutions. The findings suggest that the subject of information retrieval should be seperated into theoretical instruction and practical hours in order to meet the new requirements.

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A study on the development trends of school libraries in western world (학교도서관의 발전 경향에 관한 연구)

  • 김병주
    • Journal of Korean Library and Information Science Society
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    • v.25
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    • pp.475-500
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    • 1996
  • The purpose of this study is to survey the development trends of school libraries in the western world namely U. S. A., Canada by analyzing such items as education and environment, staff, policy, standard and professional organization, and to find out how and why they were able to maintain efficient library services. The major findings are summarized as follows : (1) There are school district supervisor whose functions are to direct and supervise the school libraries in the district. (2) The school district supervisor, school administrator, Teacher and Teacher librarian all recognize the importance of its educational role and cooperate together for the development. (3) They gether statistical data on school library for continuous revision of statement, guideline and standard. (4) Not only the educational organization and the library organization but also the private foundation conduct systematic research and extend financial aid for the development of school library. (5) The Compulsory Codes and pertinent laws have been enacted to promote school library development.

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Messenger connection research of intranet environment for university support (학사지원을 위한 인트라넷 환경의 메신저 관련 연구)

  • 김윤수;김석수
    • Proceedings of the Korea Society for Industrial Systems Conference
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    • 2002.06a
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    • pp.276-288
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    • 2002
  • The objective of this research is to add convenience to the intranet operating within an educational institution, by setting up a messenger function to enable the faculties and leachers to make better use of the university database via Intranet. With this messenger services, the users can view the information about the members in a group they belong to, and register as friends a group of members they selected from the work group they are in. This function will reduce the cumbersome chores of adding one individual as a friend at a time. This research will enhance the Intranet within an educational institution by integrating new functions.

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Effect of the Quality of Education Service for Nursing Students on their Satisfaction and Willingness to Engage in a Specific Behavior (간호대학생의 교육서비스품질이 학생만족과 행동의지에 미치는 영향)

  • Heo, Eun-Ju;Kim, Eun-Jeong;Baek, Myung-Wha;Lee, Hae-Rang
    • Journal of Convergence for Information Technology
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    • v.11 no.10
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    • pp.74-83
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    • 2021
  • This study aimed to verify how nursing students' willingness to behave in a specific way based on satisfaction is affected by the quality of nursing education service in terms of educational program, professor, educational environment, and reputation and employment. For this, the research conducted a questionnaire survey of 350 nursing students at one college in Gyeongnam, through which 321 sheets of the form were finally collected, and processed using the SPSS 21.0 and AMOS 21.0 Programs. Summarizing the findings of this study, each factor of the abovementioned quality had a significantly positive influence on nursing students' satisfaction. The biggest influential was reputation and employment, followed by educational program, educational environment, and professors. Also, that satisfaction significantly, positively affected those students' willingness to do specific behaviors. In conclusion, education services for nursing students require quality management which reflects relative differences in influential power among factors as mentioned above.

A Study on the Development of Block Type Smart Classroom under the Educational Conditions in Africa (아프리카 지역의 교육 여건에 따른 블록형 스마트 교실 구축방안 연구)

  • Choi, Jong Chon;No, In-Ho;Yoo, Gab-Sang
    • Journal of Digital Convergence
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    • v.17 no.3
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    • pp.227-234
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    • 2019
  • The purpose of this study is to present a block type smart classroom model for comprehensive supply of educational contents, classroom environment and ICT technology in African countries where educational infrastructure is weak. It will provide a contextual solution that integrates learning management, power management, and classroom environment management systems, and will be a convergence model that can optimize economic and non-economic conditions for different African countries. It can be expected to enhance utilization as it is a differentiated model from existing classrooms with a single container, as well as independent research and development centered on services, content, and solutions. Through this integrated research process, we can overcome the spatial and functional limitations appearing in single container classrooms and build a flexible space for advanced e-learning technology. The depth and scope of the follow-up study can be carried by investigating the performance and models that are in line with the educational and infrastructure conditions of the various regions.

e-Learning Education System on Web

  • Choi, Sung;Han, Jung-Lan;Chung, Ji-Moon
    • 한국디지털정책학회:학술대회논문집
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    • 2004.11a
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    • pp.283-294
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    • 2004
  • Within the rapidly changing environment of global economics, the environment of higher education in the universities & companies, also, has been, encountering various changes. Popularization on higher education related to lifetime education system, putting emphasis on the productivity of education services and the acquisition of competitiveness through the market of open education, the breakdown of the ivory tower and the Multiversitization of universities & companies, importance of obtaining information in the universities & companies, and cooperation between domestic and oversea universities, industry and educational system must be acquired. Therefore, in order to adequately cope with these kinds of rapid changes in the education environment, operating E-Learning Education & company by utilizing various information technologies and its fixations such as Internet, E-mail. CD-ROMs. Interactive Video Networks (Video Conferencing, Video on Demand), CableTV etc., which has no time or location limitation, is needed.

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The Differentiation of Reproductions of Educational Capitals and the Formation of the Gated City (학력자본 재생산의 차별화와 빗장도시의 형성)

  • 최은영
    • Journal of the Korean Geographical Society
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    • v.39 no.3
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    • pp.374-390
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    • 2004
  • This research analyzes the differentiation of the reproduction of the educational capital according to the residential area which is determined by the socio-economic status of parents. The results of the research show that: the reproduction of the educational capital of the region where highly educated people are segregated is very different from that of other regions in terms of the quantity and quality. The fact that one resides in a certain special area tends to determine the future of his child, so the boundary between the social groups is being intensified through the geographic concentration of the affluence and poverty. Gangnam Gu where the different educational capital is reproduced through the better educational environment tends to become the gated city which has the invisible but strong socio-economic barriers through the sharp rise of the housing(apartment) value and the concentration of highly educated people. Through the exclusion of other classes by the high price of the housing, only the residents within the barrier have access to the good educational facilities and services.

Intellectualization of Higher Education: An Information and Communication Model

  • Kaidanovska, Olena;Pymonenko, Mariia;Morklyanyk, Oksana;Iurchyshyn, Oksana;Rakochyi, Yaroslav
    • International Journal of Computer Science & Network Security
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    • v.22 no.11
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    • pp.87-92
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    • 2022
  • Today the system of higher education needs significant reforms. Intellectualization of the educational process in HEIs aims to improve the quality of educational services. Intellectual information technologies are information technologies that help a person to accelerate the analysis of the political, economic, social, and technical situation, as well as the synthesis of management decisions. The basis for their mastery is information and communication technologies. The purpose of the research work is to identify the relationship between the introduction of information and communication technologies and the increase in the level of intellectualization of higher education. The article substantiates the expediency of introducing information and communication technologies in order to improve the intellectualization of the educational process in higher education. An empirical study of the variables that characterize the level of intellectualization of higher education through the proposed techniques has been conducted. The tendencies characteristic of pedagogical conditions of implementation of information and communication model in the educational process were revealed. It is proved that the level of intellectualization of higher education depends on the implemented pedagogical conditions. The effectiveness of the proposed information and communication model is also confirmed. Given the data obtained during the study and the low constraints that may affect the results of further research on this issue should focus on the study of other variables that characterize the state of intellectualization of the educational process.