• The Journal of Society for e-Business Studies
• /
• v.8 no.1
• /
• pp.85-102
• /
• 2003

Nowadays an information exchange on XML such as B2B electronic commerce is spreading. Therefore the systematic and stable management mechanism for storing the exchanged information is needed. For this goal there are many research activities for connection between XML application and relational database. But because XML data have hierarchical structures and relational database can store only flat-structured data, we need to make the conversion rule which changes the hierarchical architecture to 2-dimensional information. Accordingly the modeling methodology for storing each structured information in relational database is needed. In this paper, we introduce a XML modeling methodology to design W3C XML schema using UML and we propose a unified design methodology for relational database schema to store XML data efficiently in relational databases. In the second place, in order to verify objectivity of a unified design methodology. By the way of Ronald Bourret, First we introduce the method of the transformation from XML schema to object model and second we translate object model into relational database schema. Therefore we show the mutual consistency between those consequence, and so can verify a unified design methodology.

• The Journal of Society for e-Business Studies
• /
• v.7 no.1
• /
• pp.153-166
• /
• 2002

Nowadays an information exchange on Bn such as B2B electronic commerce is spreading. Therefore the systematic and stable management mechanism for storing the exchanged information is needed. For this goal there are many research activities for connection between XML application and relational database. But because XML data have hierarchical structures and relational database can store only flat-structured data, we need to store XML data in object-relational database that support hierarchical structure. Accordingly the modeling methodology for storing XML data in object-relational database is needed. In order to build good quality application systems, modeling is an important first step. In 1997, the OMG adopted the UML as its standard modeling language. Since industry has warmly embraced UML its popularity should become more important in the future. So a design methodology based on UML is need to develop efficiently XML applications. In this paper, we propose a unified design methodology for In applications based on object-relational database using In. To this goal, first we introduce a XML modeling methodology to design W3C XML schema using UML and second we propose data modeling methodology for object-relational database schema to store efficiently XML data in object-relational databases.

• Journal of Distribution Science
• /
• v.17 no.9
• /
• pp.93-102
• /
• 2019

Purpose - Capturing the shifting consumer behavior perspective on online transportation network performance in Indonesia, this study aims to empirically examine the impact of electronic customer relationship management (e-CRM) and e-service quality on customer e-satisfaction and e-loyalty. Research design, data, and methodology - A quantitative approach was applied, and then we determined the respondents who met the predetermined criterion by using purposive sampling method. In total, 167 online transportation customer in Indonesia participated in this electronic questionnaire survey. To tested the collected data, Partial Least Square (PLS) - (SEM) analytical tools were employed. Results and Findings - There are five hypotheses proposed in this study and state that only one hypothesis is rejected, The dominant relationship between variables in the hypothesis is shown in the variable relationship of e-service quality on e-satisfaction. CRM, Service Quality, Satisfaction and Loyalty implemented comprehensively in cyberspace provides a clear picture for academics but also for practitioners who are struggling in the service industry that specifically appoints online transportation business. The findings of this research provide both managerial and theoretical implications to maintain customer e-loyalty in online transportation network business environment in Indonesia.

• Proceedings of the CALSEC Conference
• /
• 2001.08a
• /
• pp.467-475
• /
• 2001

As a result of the policy for enforcing the information technology led by government and the effort of companies to get over economic crisis through the reformation of business process, the ERP market is being active. However, because imported ERP products that are supplied currently are designed for standard and rationality, they have a limit to support custom processes of domestic companies in South Korea. On the contrary, ERP products by domestic companies in South Korea are unable to support a consistent methodology of constructing ERP system. This is main reason why much time and costs are consumed than that of an original plan. To succeed in ERP construction, the purpose of ERP setup must be defined. To accomplish this end, it is required to analysis business process completely and to make a plan in detail. For ERP providers, they must support a characterized ERP construction methodology and lower the construction cost by improving an ERP package easy to customize[5].

• Journal of the Korean Operations Research and Management Science Society
• /
• v.29 no.2
• /
• pp.59-75
• /
• 2004

Recommendation is a personalized information filtering technology to help customers find which products they would like to purchase. Collaborative filtering works by matching customer preferences to other customers in making recommendations. But collaborative filtering based recommendations have two major limitations, sparsity and scalability. To overcome these problems we suggest using adjusted product hierarchy, grain. This methodology focuses on dimensionality reduction and uses a marketer's specific knowledge or experience to improve recommendation quality. The qualify of recommendations using each grain is compared with others by several experimentations. Experiments present that the usage of a grain holds the promise of allowing CF-based recommendations to scale to large data sets and at the same time produces better recommendations. In addition. our methodology is proved to save the computation time by 3∼4 times compared with collaborative filtering.

• Journal of Korean Society of Industrial and Systems Engineering
• /
• v.30 no.4
• /
• pp.96-102
• /
• 2007

The most fundamental method in IT innovation up to today is the SOA which has been accepted as the standard for the system integration and makes the business more flexible. Although it is important to classify the workflow of enterprise into the unit of services, there is no systematical research on this topic yet. This paper proposes a SOA deployment methodology, which composed of 6 steps. By utilizing this methodology, an enterprise can build up the SOA applied environment easily to achieve its business objectives and to make a linkage between services and business processes more effectively and efficiently, which is proved through Analytic Hierarchy Process. It is considered that Service Oriented Architecture can be the future standard for the IT integration beyond the individual application.

• Proceedings of the Korea Inteligent Information System Society Conference
• /
• 2001.01a
• /
• pp.192-197
• /
• 2001

A recommendation system tracks past actions of a group of users to make a recommendation to individual members of the group. The computer-mediated marketing and commerce have grown rapidly nowadays so the concerns about various recommendation procedures are increasing. We introduce a recommendation methodology by which e-commerce sites suggest new products of services to their customers. The suggested methodology is based on web log analysis, product taxonomy, and association rule mining. A product recommendation system is developed based on our suggested methodology and applied to a Korean internet shopping mall. The validity of our recommendation system is discussed with the analysis of a real internet shopping mall case.

• Proceedings of the CALSEC Conference
• /
• 2004.02a
• /
• pp.239-250
• /
• 2004

The preference of customers change as time goes by. The existing Collaborative Filtering (CF) techniques has no room for including this change yet, although these techniques have been known to be the most successful recommendation technique that has been used in a number of different applications. In this study, we proposed a new methodology for enhancing the quality of recommendation using the customers' dynamic behaviors over time. The proposed methodology is applied to a large department store in Korea, compared to existing CF techniques. Some experiments on the real world data show that the proposed methodology provides higher quality recommendations than other CF techniques, especially better performance on heavy users.

• Proceedings of the Korea Inteligent Information System Society Conference
• /
• 2004.11a
• /
• pp.331-339
• /
• 2004

The preferences of customers change over time. However, existing collaborative filtering (CF) systems are static, since they only incorporate information regarding whether a customer buys a product during a certain period and do not make use of the purchase sequences of customers. Therefore, the quality of the recommendations of the typical CF could be improved through the use of information on such sequences. In this paper, we propose a new methodology for enhancing the quality of CF recommendation that uses customer purchase sequences. The proposed methodology is applied to a large department store in Korea and compared to existing CF techniques. Various experiments using real-world data demonstrate that the proposed methodology provides higher quality recommendations than do typical CF techniques, with better performance, especially with regard to heavy users.

• The Journal of Society for e-Business Studies
• /
• v.11 no.3
• /
• pp.73-88
• /
• 2006

As a computerized application for controlling enterprise processes, BPM(Business Process Management) has been received such concerns that many solution vendors developed their own process definition and storage methods. The fact causes the needs of process modeling standards for process model exchange and at the same time, requires the appropriate methodology for adopting the global standards. In this paper, we propose a transformation methodology of BPMN-based file into XMI(XML Metadata Interchange)-based neutral file format. We devised translation templates for 21 workflow patterns, and compared the results with BPEL4WS(Business Process Execution Language for Web Services) translation. As a result, our XMI transformation model enables more complete translation of process model in comparison with existing model, and thus can be practically utilized to the BPM vendors adopting BPMN standards.