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Collaborative Recommendations using Adjusted Product Hierarchy : Methodology and Evaluation  

Cho, Yoon-Ho (School of e-Business, Kookmin University)
Park, Su-Kyung (School of Business Administration, Kyung Hee University)
Ahn, Do-Hyun (School of Business Administration, Kyung Hee University)
Kim, Jae-Kyeong (School of Business Administration, Kyung Hee University)
Publication Information
Abstract
Recommendation is a personalized information filtering technology to help customers find which products they would like to purchase. Collaborative filtering works by matching customer preferences to other customers in making recommendations. But collaborative filtering based recommendations have two major limitations, sparsity and scalability. To overcome these problems we suggest using adjusted product hierarchy, grain. This methodology focuses on dimensionality reduction and uses a marketer's specific knowledge or experience to improve recommendation quality. The qualify of recommendations using each grain is compared with others by several experimentations. Experiments present that the usage of a grain holds the promise of allowing CF-based recommendations to scale to large data sets and at the same time produces better recommendations. In addition. our methodology is proved to save the computation time by 3∼4 times compared with collaborative filtering.
Keywords
Recommendation; Collaborative Filtering; Product Hierarchy; CRM;
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