• The Journal of Asian Finance, Economics and Business
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• 제7권4호
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• pp.185-195
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• 2020

The study aims to assess the impact of destination image, satisfaction and loyalty of tourists at mountain destinations in Thanh Hoa province, Vietnam. The study involves questionnaire surveys and multivariate data analysis methods (Cronbach Alpha test, EFA, CFA, SEM). Research results from 500 tourists in the mountain destinations of Thanh Hoa province demonstrate that all factors have imposed a positive impact on tourist satisfaction, specifically: The most influential factor is Natural features, followed by Human factors while the least influential factor is Infrastructure; On the other hand, research results also demonstrate that satisfaction has a substantial impact on tourist loyalty. Based on the research results, we also proposed some key solutions to enhance the destination image, thereby contributing to increased satisfaction and loyalty of tourists, including: (i) Promoting Natural Tourism Resources. (ii) Raising Awareness of Environmental Protection. (iii) Building Local Cultural Identity. (iv) Building Exclusive Tourist Products. (5) Strengthening the Support of Local Authorities for Tourism Activities. (vi) Developing a Price Policy.

• 한국과학예술포럼
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• 제22권
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• pp.393-402
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• 2015

This study investigated Seoul's image as a tourism destination that Chinese tourists perceived, taking advantage of Chinese Social Media "Renren". The study used visual method (V-method) to collect images and analyzed them in terms of convergent disciplinary approach. It searched Chinese word, "首爾", in Renren social network. 526 Seoul's photos were collected from 129 users' mini-homepage. Destination planners and marketers should understand how the Chinese tourists perceive the Seoul's image and recognize the contribution factors to representations of the city. It is recommended that more cultural experience should be offered to Chinese tourists.

• 한국콘텐츠학회논문지
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• 제12권2호
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• pp.439-452
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• 2012

본 연구는 관광마케팅커뮤니케이션 요인이 관광지 브랜드자산에 어떠한 영향을 주는가를 파악하기 위해 관광마케팅커뮤니케이션으로 관광지의 광고인식, 퍼블리시티노출, 구전경험의 세 요인을 설정하였고, 관광지 브랜드자산을 브랜드 인지도, 브랜드 이미지, 브랜드 충성도의 세 가지 요인으로 도출하여 각각의 영향관계를 파악하였다. 실증분석 결과 관광지 광고인식과 퍼블리시티 노출은 브랜드 이미지에 긍정적인 영향을 미치는 동시에, 관광지에 대한 구전경험은 브랜드 인지도, 브랜드 이미지에 모두 긍정적인 영향을 주는 것으로 도출되었다. 또한 브랜드 인지도와 이미지 모두 브랜드 충성도에 유의한 영향을 주는 것을 검증하였으며, 관광마케팅커뮤니케이션 요소 중 가장 큰 영향을 주는 주요 요인은 관광지에 대한 구전경험이라는 것을 실증분석을 통하여 확인하였다.

• Journal of Smart Tourism
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• 제1권3호
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• pp.7-16
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• 2021

Promotional videos have been increasingly adopted in social media marketing. Given that video production incurs high costs, evaluating the effectiveness of promotional videos is necessary. This research examines the effect of promotional video on visit intention through affective and cognitive destination images, respectively. Furthermore, grounded in the theoretical reasoning of social ties and persuasive intent, the effects of promotional videos disseminated by different sources (i.e., unknown users, friends, and marketers) are compared. Two experimental studies were carried out with 200 participants in Study 1 and 243 participants in Study 2. Study 1 revealed that the presence of promotional video induces visit intention through affective and cognitive destination images. Study 2 found that promotional videos disseminated by friends (versus unknown users) are more effective to induce visit intention because of positive cognitive destination image, while the video effects are indifferent between marketers and users. Meaningful implications are provided for destination marketers.

• Journal of Korea Trade
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• 제27권1호
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• pp.42-59
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• 2023

Purpose - As a leading source of foreign exchange and investment, tourism has grown in importance as a component of international trade. Accordingly, in recent decades much attention has been directed toward attracting foreign tourists and, in turn, positively affecting the recommendation intentions of foreign tourists. Despite such interests, there remains a dearth of empirical research on this issue. Moreover, prior research has focused primarily on the simple main effect of a certain factor on recommendation intentions. Therefore, the present study aims to (1) investigate the effect of overall satisfaction on the recommendation intentions of foreign tourists, and (2) examine the potential moderating effects of personal factors (i.e., age and destination image) on the association between overall satisfaction and recommendation intention. Design/methodology - Using a moderated moderation analysis of the data drawn from the 2018 International Visitor Survey conducted by the Korea Tourism Organization, this study proposes the three-way interaction effects of overall satisfaction, age, and destination image on recommendation intention. Findings - The findings of the study indicate that overall satisfaction is positively associated with recommendation intention and this relationship becomes stronger among younger tourists. The findings further indicate that the moderating effect of age on the relationship between overall satisfaction and recommendation intention depends on changes in the image of the destination. Specifically, the destination image exerts a positive moderating impact on the influence of age that moderates the overall satisfaction and recommendation intention relationship. Originality/value - Considering that the tourism economy has been severely affected by the current COVID-19 pandemic, this study contributes to a more accurate understanding of the factors affecting the recommendation intention, especially in times of crisis.

• 한국융합학회논문지
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• 제10권7호
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• pp.133-139
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• 2019

본 연구는 Facebook에 게시된 여행지 사진 중 어떤 유형의 사진이 더 여행지에 호감을 느끼도록 만들고 떠나고 싶은 의향을 불러일으키는지 알아보고자 하였다. 이 때 사용자의 개인차 특성인 공적 자기의식이 영향을 미칠 것으로 예상되어 여행지 사진유형(여행자 존재 여부)과 공적 자기의식 정도(고/저)에 따라 여행지 태도와 여행지 방문의도 및 추천의도에서 어떤 차이가 나타나는지 알아보았다. 연구결과, 여행자의 모습이 여행지 풍경 속에 존재하는 경우, 여행지에 대한 호감이 인물이 없는 경우보다 높게 나타났다. 또 여행자 모습이 존재하는 경우에 공적 자기의식이 높은 집단이 낮은 집단에 비해 더 높은 여행지에 대한 호감도, 방문의도 및 추천의도를 갖는 것으로 나타났다. 하지만, 공적 자기의식이 낮은 집단에서는 이와 같은 차이가 나타나지 않았다. 본 연구는 페이스북에 게시되는 여행지 사진에서 인물 존재 여부와 사용자의 공적 자기의식 수준이 여행지 광고효과에 미치는 영향을 실험적으로 검증했다는 데 학술적 의의가 있으며, 여행지 홍보에 있어서 사진제시 방식과 사용자의 심리적 특성을 함께 고려해야 함을 시사한다는 점에서 실무적 가치를 지닌다.

• 수산경영론집
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• 제40권3호
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• pp.51-68
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• 2009

The purpose of this study is to investigate the effect of Brand Personality to Marine Tourism Destination Images and Intention to Recommend. For this purpose, factor analysis was applied to 42 of J.Aaker's Brand Personality Scale and 5 personality dimensions were extracted. This analysis was also applied for cognitive and affective images and two of cognitive images and three of affective images were extracted. Multiple regression was done to estimate the relative effects of Brand Personality to both cognitive and affective images and intention to recommend. The results indicated brand personality influenced on both cognitive and affective images and intention to recommend directly and also found affective images was influenced by cognitive images. The results also suggested useful insight for future study. The Brand Personality Scale which developed for the product by Aaker might not be suitable for measuring the marine tourism destination brand personality and necessary to develop the new scale suitable for marine tourism destination personality, and be needed to study together with other moderating variance such as satisfaction and congruency with image to verifying the exact effect between different variables.

• 산업경영시스템학회지
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• 제23권58호
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• pp.41-47
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• 2000

Global(mega) event has increased throughout the 1990s, with the biggest surge occurring in the Asia-Pacific region. Along with this upward trend, competition for more desirable tourists is also surging, so destinations cannot be complacent (Getz, 1997). Event is appearing as the powerful method in the fierce competition around the industry. International events like 99 Hanam Environment Expo have been held annually in Korea since 1991 in which the local government system started. The main roles of event are to enhance the image of communities and attract tourists (Kotler and Haider and Rein, 1993), to strengthen destination attractiveness as drawing power (Mill and Morrison, 1985), and so on. Focused on the destination image, the research (Sirakaya and Sheppard and McLellan, 1997) about the effect of perceived safety at a potential vacation destination showed that destination marketers, travel agents, and hospitality industry members should be concerned with improving their images when such images are negative with regard to safety. Event industry in Korea does not seriously recognize the importance of the safety management against accidents known for tarnishing the destination images. Moreover few safety standards or studies for event industry can be found. This paper investigated the safety factors considered by visitors of 99 Hanam Environment Expo and analyzed the correlation between the safety factors and the demographic characteristics of the visitors.

• 대한전자공학회:학술대회논문집
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• 대한전자공학회 2002년도 하계종합학술대회 논문집(5)
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• pp.227-230
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• 2002

In this paper, we designed and made an image processing board that converts analog NTSC CVBS from CCD camera into digital image, stores it in a memory and accomplishes an appropriate digital image processing suitable to our application. And then loaded it on the self-controlled mobile vehicle and verified its performance by controlling the self-controlled mobile vehicle to avoid obstacles and arrive at the destination through various digital image processes. From the result, the self-controled mobile vehicle system avoided obstacles and got the destination correctly. We knew that designed image processing board is enough to realize the real-time control system.

• 한국지역지리학회지
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• 제11권4호
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• pp.497-510
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• 2005

본 연구는 충청권역 5개 온천관광지를 대상으로 다차원 척도법을 활용하여 이미지 유사성, 속성인식도 및 선호도를 분석하였으며 결과는 다음과 같다. 첫째, 온천관광지의 이미지 유사성 분석 결과, "수안보와 온양" 그리고 "도고와 아산"이 각각 유사한 이미지 그룹을 형성하고 있으며, 유성은 다른 이미지를 갖고 있다. 둘째, 온천관광지 속성인식도 분석 결과, 유성은 '온천전통' 속성을 경쟁 온천관광지와 비교할 때 가장 많이 반영하고 있으며, 온양은 '부대시설' 도고는 '이용비용', 그리고 수안보는 '부대시설', '고객서비스'와 '접근성'의 속성을 비교적 많이 반영하는 것으로 나타났다. '온천수질'과 '체험활동'은 모든 온천관광지에서 반영되지 않고 있는 속성으로 나타났다. 셋째, 관광객 유형별 온천 관광지 선호도 분석 결과, 패키지 관광객은 유성을, 개별, 수학여행, 가족, 연수 관광객은 수안보를, 그리고 단체 관광객은 도고를 가장 선호하는 것으로 나타났다.