• Title/Summary/Keyword: deep acting

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Effect of Emotional Labor on the Burnout and Organizational Commitment among Flight Attendants (항공사 승무원의 감성노동이 소진과 조직몰입에 미치는 영향)

  • Ko, Seon-Hee
    • The Journal of the Korea Contents Association
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    • v.13 no.7
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    • pp.395-405
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    • 2013
  • The purpose of this study is to examine the relationship among the emotional labor, burnout, and organizational commitment in airline context. In this study, 2 hypotheses based on literature reviews were employed. Questionnaire was also developed based on previous studies. A convenience sample of 163 flight attendants was surveyed and 153 usable questionnaires were analyzed. According to the literature review, emotional labor was divided into 'surface acting' and 'deep acting'. Burnout, on the other hand, was categorized into the following variables: 'emotional exhaustion', 'depersonalization' and 'reduced feelings of personal accomplishment' accordingly. Then the data and hypotheses were examined using structural equation modeling (SEM) by AMOS. The results are as follows. Firstly, emotional labor has no effect on 'emotional exhaustion' while emotional labor has negative effects on 'depersonalization' and 'reduced feelings of personal accomplishment'. Secondly, 'depersonalization' and 'reduced feelings of personal accomplishments'' factor have negative effects on organizational commitment while 'emotional exhaustion' has no effect on organizational commitment. Continuous and systematic training should be conducted to administer 'emotional labor'. Consulting system should also be conducted to reduce burnout and systematic procedure is also needed to induce positive results from burnout.

The Effect of the Possibility of Job-related Risk, Emotional Labor, and Emotional Leadership on Turnover Intention of Caregivers in Long-term Care Facilities (장기요양기관 내 위험발생가능성, 감정노동, 감성리더십이 요양보호사의 이직의도에 미치는 영향)

  • Lee, Hyun Jung;Um, Myung Yong
    • Korean Journal of Social Welfare
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    • v.69 no.2
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    • pp.191-218
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    • 2017
  • The purpose of this study was to examine the effect of the possibility of job-related risk, emotional labor, and emotional leadership on the job turnover intention of caregivers working at the long-term care facilities in Korea. For the study, survey data of 434 caregivers at senior nursing homes were collected and analyzed using hierarchical multiple regression method. The results showed that high level of caregivers'perception of both the possibility of management risk and employee risk led to increased turnover intention. On the other hand, perception of the possibility of social-disaster risk did not give significant impact on turnover intention. Although the perception of the possibility of service user risk gave statistically significant effect on the turnover intention, the direction was the opposite to the one set at the research hypothesis. Frequent camouflage behavior("surface acting") of caregivers, which is the kind of emotional labor led to increased turnover intention. However, caregivers'behavior consistent with their inner warm heart("deep acting") did not lead to a statistically significant result. Lastly, the more caregivers perceive their superiors'emotionally supportive leadership, the lower possibility of turnover intention. Based on the above result, the researchers suggested several intervention methods in order to prevent turnover of caregivers and improve service quality of long-term care institutions.

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Efficient Robust Design Optimization Using Statistical Moment Based on Multiplicative Decomposition Considering Non-normal Noise Factors (비정규 분포의 잡음인자를 고려한 곱분해기법 기반의 통계 모멘트를 이용한 효율적인 강건 최적설계)

  • Cho, Su-Gil;Lee, Min-Uk;Lim, Woo-Chul;Choi, Jong-Su;Kim, Hyung-Woo;Hong, Sup;Lee, Tae-Hee
    • Transactions of the Korean Society of Mechanical Engineers A
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    • v.36 no.11
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    • pp.1305-1310
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    • 2012
  • The performance of a system can be affected by the variance of noise factors, which arise owing to uncertainties of the material properties and environmental factors acting on the system. For robust design optimization of the system performance, it is necessary to minimize the effect of the variance of the noise factors that are impossible to control. However, present robust design techniques consider the variation of design factors, and not the noise factors, as being important. Furthermore, it is necessary to assume a normal distribution; however, a normal distribution is often not suitable to estimate the variations. In this study, a robust design technique is proposed to consider the variation of noise factors that are estimated as non-normal distributions in a real experiment. As an example of an engineering problem, a deep-sea manganese nodule miner tracked vehicle is used to demonstrate the feasibility of the proposed method.

True Triaxial Physical Model Experiment on Brittle Failure Grade and Failure Initiation Stress (취성파괴수준과 파괴개시시점에 관한 진삼축 모형실험연구)

  • Cheon, Dae-Sung;Park, Chan;Park, Chul-Whan;Jeon, Seok-Won
    • Tunnel and Underground Space
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    • v.17 no.2 s.67
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    • pp.128-138
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    • 2007
  • At low in-situ stress, the continuity and distribution of natural fractures in rock mass predominantly control the failure processes. However at high in-situ stress, the failure process are affected and eventually dominated by stress-induced fractures preferentially growing parallel to the excavation boundary. This fracturing is often observed in brittle type of failure such as slabbing or spatting. Recent studies on the stress- or excavation-induced damage of rock revealed its importance especially in a highly stressed regime. In order to evaluate the brittle failure around a deep underground opening, physical model experiments were carried out. For the experiments a new tue triaxial testing system was made. According to visual observation and acoustic emission detection, brittle failure grades were classified under three categories. The test results indicate that where higher horizontal stress, acting perpendicular $(S_{H2})$ and parallel $(S_{H1})$ to the axis of the tunnel respectively, were applied, the failure grade at a constant vertical stress level (Sy) was lowered. The failure initiation stress was also increased with the increasing $S_{H1}\;and\;S_{H2}$. From the multi-variable regression on failure initiation stress and true triaxial stress conditions, $f(S_v,\;S_{H1},\;S_{H2})$ was proposed.

Geotechnical Engineering Characteristics of Ulleung Basin Sediment, East Sea (동해, 울릉 분지 심해토의 지반공학특성)

  • Lee, Chang-Ho;Yun, Tae-Sup;J.C., Santamarina;Bahk, Jang-Jun;Lee, Jong-Sub
    • Journal of the Korean Geotechnical Society
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    • v.25 no.6
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    • pp.17-29
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    • 2009
  • There has been an increase in the investigation of deep sea sediments with a consequent increase in the amount of energy required to undertake these investigations. The geotechnical characteristics of Ulleung Basin sediment are explored by using depressurized specimens following methane production tests carried out on pressured core samples obtained at 2,100 m water depth and 110 m below sea floor. Geotechnical index tests, X-ray diffraction, and scanning electron microscope are conducted to identify the geotechnical index parameters, clay mineralogy, chemical composition, and microstructure of the sediments. Compressibility, and elastic and electromagnetic wave parameters are investigated for two samples by using a multi sensing instrumented oedometer cell. The strength chatracteristics are obtained by the direct shear tests. The dominant clay minerals are mostly kaolinite, illite, chlorite, and calcite. The SEM shows a well-developed flocculated structure of the microfossil. Void ratio, electrical resistivity, real permittivity, conductivity, and shear wave velocity show bi-linear behavior with the effective vertical stress: as the vertical effective stress increases. The friction angle obtained by the direct shear test is about $21^{\circ}$, which is similar to the value observed in the Ulleung Basin sediments. This study shows that the understanding of the behavior acting on the diatomaceous marine sediment is important because it often maintains the useful energy resources such as gas hydrate and so will be the new engineering field in the next generation.

Effects of emotional labor and job characteristics on job stress and turnover intention in dental hygienists using the structural equation model (구조방정식을 이용한 치과위생사의 감정노동과 직무특성이 직무스트레스와 이직의도에 미치는 영향)

  • Choi, Boo-Keun;Kim, Jin-Soo;Ha, Mi-Na
    • Journal of Korean society of Dental Hygiene
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    • v.18 no.1
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    • pp.31-42
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    • 2018
  • Objectives: This study aims to alleviate dental hygienists' job stress caused by emotional labor, lower their turnover rate, improve the working environment, and offer better quality of services by understanding correlations among emotional labor, job characteristics, job stress, and turnover intention. Methods: A survey was conducted in the subjects with dental hygienists who were working at general hospitals, dental university hospitals, and private dental clinics located in Seoul, Gyeonggi, and Chungnam by the convenience sampling method from June 1 through 30, 2017, and the collected data were analyzed using by SPSS Windows Ver. 22.0 (IBM CO, Armonk, NY, USA) and AMOS 21. As the statistical analysis methods, convergent validity test, structural equation model analysis and model goodness of fit were conducted using independent samples t-test, one-way ANOVA, path analysis, and confirmatory factor analysis. Results: It turned out that the more dental hygienists' deep acting of emotional labor and the more their workload of job characteristics, the higher their job stress got, and that the higher their job stress, the higher their turnover intention got. Conclusions: As a method of lowering dental hygienists' turnover intention, they may resolve emotional disharmony with their own problem-solving method, but it is necessary to develop and support organizational culture for the improvement of working environment. Dental hygienists' organizations should implement the measures to minimize their turnover rate and job stress level by allocating appropriate workload.

A Study on the Behavior of Piled Abutment Subjected to Lateral Soil Movement of Soft Ground Improved by Deep Cement Mixing Method (DCM 공법으로 개량된 연약지반의 측방유동을 받는 교대 말뚝기초의 거동 분석에 관한 연구)

  • Choi, Yeonho;Kang, Gyeongho
    • The Journal of Engineering Geology
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    • v.30 no.2
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    • pp.131-145
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    • 2020
  • The construction on these flimsy ground, activation of unsymmetrical surcharges, can often cause of the embankment road lateral flow or the destruction of the activities. In this study, the stability of the abutment pile foundation installed on soft ground and its behavior has been evaluated. The behavior of the abutment pile foundation under lateral flow was studied by verifying the behavior and reinforcement effects of the abutment pile foundation of previous studies about horizontal loads acting on the pile due to the lateral flow of the ground by performing finite element analysis. As a result of the consolidation analyses, the undrained cohesion or the strength of the soft ground, was increased by about 1.1 to 1.8 times by the increase in the strength of the soft ground according to the degree of consolidation. It is deemed reasonable to use 3.8 cm of the allowable displacement both economically and constructively, but considering the importance of the structure and the uncertainty of the ground, measurement shall be carried out during construction and thorough safety management of the lateral flow should be done.

Secondary School Science Teachers' Emotional Display Rules and Emotional Labor Types (중등 과학교사의 감정표현규칙과 감정노동 유형)

  • Kim, Heekyong
    • Journal of The Korean Association For Science Education
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    • v.37 no.4
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    • pp.705-717
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    • 2017
  • The purpose of the study is to explore secondary science teachers' emotional display rules, types of emotional labor, science-specific emotional display rules and the episodes of emotional labor. For this purpose, the survey to measure emotional labor of science teachers (The Emotional Labor of Science Teaching Scale: TELSTS) was developed and the participants were 145 secondary science teachers in Korea. Results showed that first, secondary science teachers recognized the emotional display rules defined by their schools, especially, positive display rules. Second, secondary science teachers showed that they were carrying out emotional labor in order to keep their emotional display rules in check. The mean value of responses to deep acting was high. Also, there were statistically significant differences in emotional labor depending on whether they were full-time or part-time teachers and their teaching career. Third, as a result of analyzing the specificity of science teachers, it was mainly related to the objective and logical image of science, and experimental instruction. Seventy-four percent (74%) of responses were negative or neutral emotional display rules. Finally, implications for science education are discussed.

A Study of Earth Pressure and Deformation acting on the Flexible Wall in Soft Soil (연약지반 흙막이벽에 작용하는 토압 및 변위에 관한 연구)

  • Park, Yeong-Mog;Chung, Youn-In
    • Journal of the Korea institute for structural maintenance and inspection
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    • v.7 no.3
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    • pp.215-222
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    • 2003
  • Recently the deep and large excavations are performed near the existing buildings in urban areas for the practical use of underground space. The earth pressure due to the excavation are varied according to the conditions of ground, the depth of excavation, the construction methods, and the method of supporting the earth pressure etc.. In this study, not only the behavior of axial load and distribution of earth pressure on the flexible wall according to stage excavation depth but also magnitude and distribution of lateral deformation, and the equivalent earth pressure from strut axial loads were analyzed by the results measured from instruments such as, load cells, strain gauges, and in-situ inclinometer, on the field of subway construction. According to the results of this study in the case of stage excavation the earth pressure of soft clayey soil is compounded with Terzaghi-Peck and Tschebotarioff.

Finite element analysis for the seismic performance of steel frame-tube structures with replaceable shear links

  • Lian, Ming;Zhang, Hao;Cheng, Qianqian;Su, Mingzhou
    • Steel and Composite Structures
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    • v.30 no.4
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    • pp.365-382
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    • 2019
  • In steel frame-tube structures (SFTSs) the application of flexural beam is not suitable for the beam with span-to-depth ratio lower than five because the plastic hinges at beam-ends can not be developed properly. This can lead to lower ductility and energy dissipation capacity of the SFTS. To address this problem, a replaceable shear link, acting as a ductile fuse at the mid length of deep beams, is proposed. SFTS with replaceable shear links (SFTS-RSLs) dissipate seismic energy through shear deformation of the link. In order to evaluate this proposal, buildings were designed to compare the seismic performance of SFTS-RSLs and SFTSs. Several sub-structures were selected from the design buildings and finite element models (FEMs) were established to study their hysteretic behavior. Static pushover and dynamic analyses were undertaken in comparing seismic performance of the FEMs for each building. The results indicated that the SFTS-RSL and SFTS had similar initial lateral stiffness. Compared with SFTS, SFTS-RSL had lower yield strength and maximum strength, but higher ductility and energy dissipation capacity. During earthquakes, SFTS-RSL had lower interstory drift, maximum base shear force and story shear force compared with the SFTS. Placing a shear link at the beam mid-span did not increase shear lag effects for the structure. The SFTS-RSL concentrates plasticity on the shear link. Other structural components remain elastic during seismic loading. It is expected that the SFTS-RSL will be a reliable dual resistant system. It offers the benefit of being able to repair the structure by replacing damaged shear links after earthquakes.