• Title/Summary/Keyword: core service

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Technology Trends and Research Direction of 6G Mobile Core Network (6G 모바일 코어 네트워크 기술 동향 및 연구 방향)

  • Ko, N.S.;Park, N.I.;Kim, S.M.
    • Electronics and Telecommunications Trends
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    • v.36 no.4
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    • pp.1-12
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    • 2021
  • The competition to lead the next generation of mobile technologies, 6G, is underway while the deployment of 5G has not been implemented worldwide. ITU-R plans to develop technical requirements and standards after completing the 6G Vision by 2023. It can be considered too early to have a concrete view of the 6G core network architecture from this timeline. However, major stakeholders have started making their presence felt by publishing their views. From updated analysis on the technology and service trends proposed, we present a list of research directions on 6G core network from several perspectives: distribution of network functions to nearer edge locations; future fixed-mobile convergence, including low earth orbit satellites; highly-precise QoS guarantee; supporting an extremely wide variety of service requirements; AI-native automation and intelligence; and aligning with the evolution of radio access network.

Classification of Service Attributes and Strategic Customer Service Management based on the Asymmetric and Non-linear Relationship between Service Attributes and Customer Satisfaction (서비스 속성과 고객만족과의 비대칭적, 비선형적 관계에 근거한 서비스 속성 분류와 전략적 고객서비스 경영)

  • Park, Jung-Young;Lee, Gye-Hee
    • Journal of the Korean Society of Food Culture
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    • v.23 no.5
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    • pp.605-615
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    • 2008
  • The principal objective of this study was to categorize service attributes on the basis of the asymmetric and non-linear relationship existing between service attributes and customer satisfaction. Researchers generally assume that service attribute performances and customer satisfaction are both symmetrical and linear. That is to say, improvements in attribute performance will inevitably result in increased customer satisfaction. However, this is not always the case. Certain attributes have been shown not to create satisfaction even when improved, and others do not create dissatisfaction even when their performance ratings become negative. Understanding this relationship is crucial not only to researchers, but also to service managers. Service managers can arrange their priorities with regard to which attributes must be improved or promoted first, in an environment of limited technical, financial, and human resources. Many studies into this asymmetric and non-linear relationship have recently been conducted, beginning with Herzberg's motivation-hygiene theory (1976) and the disconfirmation theory, which was eventually developed into Kano's model (1984). This study attempted to determine the impact level of service attributes on incidents of satisfaction or dissatisfaction. It used 30 service attributes generated by Park (2008) in the CIT research into family restaurants. The data were collected from 600 participants, 300 incidences of satisfaction and 300 incidents of dissatisfaction, via an online survey. The t-test was used to confirm the difference between the satisfaction group's and dissatisfaction group's attributes. 11 attributes were found to be significant at a level of p>0.05. This indicates that the 11 attributes exerted different impacts on satisfaction and dissatisfaction, which confirmed the asymmetric and non-linear relationship. 14 attributes were categorized into the core service, 1 attribute into the quality service, 7 attributes into the basic service, and 8 attributes into the neutral service. Strategic customer service management was recommended for the 'A' family restaurant as an example, on the basis of the asymmetric and non-linear relationship and the characteristics of the four service factors.

SD-ICN: Toward Wide Area Deployable Software Defined Information Centric Networking

  • Xing, Changyou;Ding, Ke;Hu, Chao;Chen, Ming;Xu, Bo
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.10 no.5
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    • pp.2267-2285
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    • 2016
  • Information Centric Networking that uses content name instead of IP address as routing identifier can handle challenges such as traffic explosion and user mobility, but it also suffers from scalability and incompatibility problems. In this paper by combining the concept of software defined networking and Internet end to end arguments, we propose a wide area deployable software defined information centric networking service model named SD-ICN. SD-ICN employs a dual space structure that separates edge service network and core transmission network. The enhanced SDN techniques are used in edge service network in order to implement intelligent data routing and caching, while traditional IP technique is reserved in core transmission network so as to provide wide area high speed data transmission. Besides, a distributed name resolution system based on the cooperation of different controllers is also presented. The prototype experiments in our campus network show that SD-ICN can be deployed in a scalable and incremental way with no modification of the core network, and can support typical communication modes such as multicast, mobility, multihoming, load balancing, and multipath data transmission effectively.

An Evaluation of Applying Knowledge Base to Academic Information Service

  • Lee, Seok-Hyoung;Kim, Hwan-Min;Choe, Ho-Seop
    • International Journal of Knowledge Content Development & Technology
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    • v.3 no.1
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    • pp.81-95
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    • 2013
  • Through a series of precise text handling processes, including automatic extraction of information from documents with knowledge from various fields, recognition of entity names, detection of core topics, analysis of the relations between the extracted information and topics, and automatic inference of new knowledge, the most efficient knowledge base of the relevant field is created, and plans to apply these to the information knowledge management and service are the core requirements necessary for intellectualization of information. In this paper, the knowledge base, which is a necessary core resource and comprehensive technology for intellectualization of science and technology information, is described and the usability of academic information services using it is evaluated. The knowledge base proposed in this article is an amalgamation of information expression and knowledge storage, composed of identifying code systems from terms to documents, by integrating terminologies, word intelligent networks, topic networks, classification systems, and authority data.

Surface Properties of Re-Ir Coating Thin Film on Tungsten Carbide Surface (Tungsten Carbide 표면에 코팅된 Re-Ir 박막의 표면 특성)

  • Lee, Ho-Shik;Cheon, Min-Woo;Park, Yong-Pil
    • Journal of the Korean Institute of Electrical and Electronic Material Engineers
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    • v.24 no.3
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    • pp.219-223
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    • 2011
  • Rhenium-Iridium(Re-Ir) thin films were deposited onto the tungsten carbide(WC) molding core by sputtering system. The Re-Ir films were prepared by multi-target sputtering with iridium, rhenium and chromium as the sources. Argon and nitrogen were inlet into the chamber to be the plasma and reactive gases. The Re-Ir thin films were prepared with targets having atomic percent of 3:7 and the Re-Ir thin films were formed with 240 nm thickness. The Re-Ir thin films on tungsten carbide molding core were analyzed by scanning electron microscope(SEM) and surface roughness. Also, adhesion strength and coefficient friction of Re-Ir thin film were examined. The Re-Ir coating technique has been intensive efforts in the field of coating process because the coating technique and process have been their feature, like hardness, high elasticity, abrasion resistance and mechanical stability and also have been applied widely the industrial and biomedical areas. In this report, tungsten carbide(WC) molding core was manufactures using high performance precision machining and the efforts of Re-Ir coating on the surface roughness.

PML schema design for XML-based on electronic tag information processing (XML 기반 전자태그 정보처리를 위한 PML 스키마 설계)

  • Kim, Chang-Su;Chang, Jung-Soo;Kim, Jin-Su;Hur, Chang-Wu;Jung, Hoe-Kyung
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • v.9 no.1
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    • pp.511-514
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    • 2005
  • The application service to use recently an electronic tag have been activated. Therefore research about a data processing of an electronic tag have been processed widely. Therefore, object information to be collected efficiently from various former tag for requesting a data processing of XML based on used widely in Web. For this EPCIS defined the standard interface to share EPC relation data. Currently, Core Event Type of EPCIS defined the Core Type to need in EPC network currently and Types about a business context do not define according to Apply field. We apply to EPC network to a specific business We need the type about the information which defines with Core Event Type. in this paper. We are defining an reusable object type which is used often in a business area. in this way design the schema based to an object information data model of a marine logistics apply to the object type to define in this way and Core Event Type to define EPCIS Specnt.

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The Influence of the Car Master's Recognized Core Capability level in Achieving Customer Satisfaction: Emphasis on Mediating Effect of Moment of Truth Quality (카마스터의 지각된 핵심역량 수준이 고객만족에 미치는 영향: 고객접점(MOT)품질의 매개효과를 중심으로)

  • An, Seong-Beom;Song, In-Am;Hwang, Hee-Joong
    • Journal of Distribution Science
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    • v.11 no.4
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    • pp.37-49
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    • 2013
  • Purpose - This research identifies the meaning of the core capability level of Car Master and the reason why its service at the Moment of Truth should be demonstrated through empirical cases. It can be seen that this study differs from existing research because it proposes that the recognized core capability level to achieve customer satisfaction should focus on the mediating effect of Moment of Truth quality. This paper examines the effect of Car Master's recognized core capability level on customer satisfaction by using the variables mentioned above. Moreover, this study uses regression analysis to verify that the mediating effect of Moment of Truth quality on Car Master's capability level achieves customer satisfaction. Research design, data, and methodology - First, we present evidence that could apply to Car Master's recognized core capability level by detailing the relationship between customer satisfaction and a structuring factor for Car Master's core capability level. Our proposed research model observes the relationship between the structuring factor of core capability and customer satisfaction. Second, we had an opportunity to define how the core capability and Moment of Truth quality affect customer satisfaction by performing empirical analysis on the partial mediating effect of Moment of Truth quality at a recognized core capability level and Moment of Truth quality affecting customer satisfaction. Results - First, the results indicate that Car Master's recognized core capability level (product professionalism, marketing skill, and reliability) positively affects customer satisfaction. Second, the results show that an ability to listen and a sense of dedication positively affect customer satisfaction, and are among the Moment of Truth quality factors; but performance capability, which is one of the Moment of Truth quality factors, does not positively affect customer satisfaction. These results clearly differ from prior studies focused on Moment of Truth quality and consumer satisfaction. Third, the results show that Moment of Truth quality has a partial mediating effect in terms of the impact of Car Master's recognized core capability level in achieving consumer satisfaction. Conclusions - This research indicates that the company will be able to expand if they investigate and show an interest in more training and education for Car Master. The study verified that outstanding Car Masters show differentiated performance on customer satisfaction at the Moment of Truth in various instances. Thus, we believe that this is the time for a discussion on systematic and empirically recognized core capability levels and the Moment of Truth quality. The study on Car Master's recognized core capability level offers suitable solutions for Car Masters to respond to customers at the Moment of Truth. Further, this study emphasizes the importance of service as a critical factor having a direct relationship with the company's success and failure and contributing to building trust with the customer. Thus, an investment in continuous education and training for Car Master will help the growth of the business.

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A Dynamic Service Architecture for Adaptable Mobile Smartwork System (적응형 모바일 스마트워크 시스템을 위한 동적 서비스 아키텍쳐)

  • Kim, Chul-Jin
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.16 no.5
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    • pp.3447-3454
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    • 2015
  • There is increasing demand for enterprise smartwork system by a mobile device increases in these days. Therefore, it has been suggested in the technical platform of smartwork system. But,the research of the changeable smartwork system for quick and immediate correspondence of rapidly changing business affairs is insufficient. In this paper, we propose an adaptable mobile service architecture that can be based on the construction of flexible mobile smartwork system. This adaptable mobile service architecture is possible to dynamic service connecting the adaptable service in an existing smartwork system, and the core elements of the adaptable mobile service architecture propose 'Adaptable Service Manager', 'HotSpot', and 'Configurator'. We propose the dyanmic service processs that based on These core elements. Also, we verify the feasibility through case study that develop the project management mobile service that is usable in business of enterprise. Thus, this research provides the adaptable mobile service architecture that can provide the dynamic mobile service beyond the static mobile service of the existing smartwork system for the various change business of enterprise.

Research of NGN based Converged Service Architecture (NGN기반 융복합 서비스 제공 구조 연구)

  • Lee, Jin-Geun;Woo, Sang-Woo
    • Proceedings of the IEEK Conference
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    • 2008.06a
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    • pp.325-326
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    • 2008
  • The telecom world is steadily converging with the IP world, the benefits of converged services are required by many traditional telecom users. The aim of this thesis is to study the functional architecture of NGN based converged service. This thesis also shows how the converged service could be implemented on NGN with IMS core architecture.

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IT Service Strategy on Development of Online Floral Distribution Service : A Typhoon Positioning Strategy (화훼소매점의 온라인 유통서비스 진화에 따른 정보기술서비스 전략 - A Typhoon Positioning Strategy를 중심으로 -)

  • Lee, Seung-chang;Ahn, Sung-hyuck;Lee, Soong
    • Journal of Distribution Science
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    • v.7 no.4
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    • pp.15-26
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    • 2009
  • The internet has dramatically changed a way of business management and competition in the business environment. Especially, it stimulated not only to evolve online floral distribution service but also to change a phase of competition among floral retail stores in industry. And that also led to keen competition among IT service providers as well. This study is to examine how floral retail stores have been evolved and competed with the radical situation of the floral distribution industry through IT service in the aspect of business and information technology. In addition, the Typhoon Positioning Strategy(TPS), a strategy for the IT service positioning, is introduced from IT service provider's perspective. For IT service providers to create high business value and continuous service providing, IT service should be positioned on the customers' "core business" and developed to the level of "solution." The Typhoon Positioning Strategy(TPS) is a strategy for the IT service positioning, indicating that IT service should be positioned according to a Business Process-Service model with the consideration of business development direction, IT service trend, and user's IT capability. That is, IT service providers should find out customers' "core business" area first to provide a right IT service to the company, and the IT service provided should meet to the level of business solution. The capability of the IT solution users is also an important factor to be considered for the advanced IT service. There are four principles of the Typhoon Positioning Strategy(TPS). Principle 1) IT service provided should be an IT solution Map suitable for customer business processes. Principle 2) IT service provided should be able to support customer core business. Principle 3) IT service provided should be a business solution. Principle. 4) IT service provided should be applied differently according to the level of customer's IT capability.

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