• 산업융합연구
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• 제17권4호
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• pp.59-67
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• 2019

본 연구는 기업의 사회적 책임활동에 대한 연구를 바탕으로 하여 조직신뢰와 충성도 그리고 구매의도의 관계에 관해 고찰하고자 한다. 이를 위하여 경상북도 구미시의 관리직과 대학생 및 대학원생을 대상으로 233부의 설문지를 회수하여 분석을 하였다. 연구분석은 Cronbach's alpha를 이용한 신뢰성 검증, 확인적 요인분석을 이용한 타당성 검증, 주요 변인 간의 상관분석, 그리고 가설검정을 위한 구조방정식모델 분석을 실시하였다. 주요 연구결과는 다음과 같다. 첫 번째로 기업의 사회적 책임활동이 조직신뢰에 긍정적인 영향을 미치는 것으로 나타났다. 둘째, 조직신뢰는 충성도와 구매의도에 긍정적인 영향을 미치는 것으로 나타났다. 셋째, 충성도는 구매의도의 관계에서 긍정적인 영향을 미치는 것으로 나타났다. 결과들을 통해 기업에서 수행하고 있는 사회적 책임활동이 여러 요인들에 상호간 복합적으로 영향을 미친다는 것을 확인할 수 있다.

• 경영과정보연구
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• 제16권
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• pp.1-35
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• 2005

The Virtual organization is a alternative organization for redesigning the classical organization. With the advantages of the quickness of decision making and also connection with other organization, it can be well prepared for the consumer's need. With recent increased interest in virtual organization, there are many companies that consider the virtual organization as practical use. However, it is still in an early stage of the research and the concept has not been established for the virtual organization. The purpose of this research is to systematize the understanding of the virtual organization for the future organizational model. The differences of existing organizational structure can be compared with these three reasons of practical use for the virtual organization, the development of information technology, the importance of strategic choice and unreliable environment. Also, the framework for the virtual organization can be presented with its profiles. The use of this research can be appeared by analyzing the given framework from the companies that are already made practical application of the virtual organization. For the future, this research will give the direction and its viewpoint how this will be used for achieving the competitive advantage of companies and practical use for actual aspects with the pursuit of this research.

• 대한가정학회지
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• 제40권3호
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• pp.115-136
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• 2002

The purpose of this study was to find out job description and necessary abilities for Consumer Affairs Department Service in business. This study was done using survey by mail to the representatives in Consumer Affairs Department in business. 354 representatives were used for the sample. The business was selected 32 among 107 in OCAP(Organization of Consumer Affairs Professionals in Business), from September 25 to October 5, 2000. The results were analyzed from 96 representatives, 23 business. The results of this study are as follows: 1. The degree of importance and participation on the job description in Customer Service Department was analyzed. The most important job was related to consulting. Consumer management and information collect & provision were next important job in consumer affairs. 2. When the degree of participation on the job description compared to the degree of importance, we found that the general level of participation on the job was a little lower than the degree of importance on the job. Especially, the biggest difference was found in the formation of focusing customer. The smallest difference was found in the field of consulting. 3. The most necessary ability for the representative of consumer affairs department in business was responsibility and sincerity, communication skill. The big difference of present ability and necessary ability of representative was persuasive power and communication skirt.

• 가족자원경영과 정책
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• 제10권4호
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• pp.1-26
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• 2006

The study was the second part of the research on development of consumer education program as social education program. The purpose of this study was to analyze needs fur program contents. Program contents had two parts: educational program contents and program managements. The data used contained 617 married women living in Seoul, Korea. Using SAS-PC program, Chi-square and Anova Analyses were executed. The results showed that married women had higher educational needs on housing purchase, tax avoidance, cancellation of contracts after purchase, consumer redress, etc. The differences in age, education, householder's occupation, and household income level resulted in the differences in educational needs for some specific educational items. They were likely to be educated at the highly accessible place such as women's center, community center, University extension service center, and consumer organization, etc. Also they preferred to be educated once a week fur a short time period like one to three months, and to have the lectures with discussion in the class. Some implications were mentioned for developing consumer education program as social education.

• 수산경영론집
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• 제26권1호
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• pp.55-77
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• 1995

This study analyzed the structure of imported fisheries, focusing especially on the following factors of live fisheries import : First of all, it is confirmed that the import of live fisheries expands when domestic production decreases. To put it concretely, the structure of domestic live fish supply is based upon the production of aquaculture, the shift from export to domestic use, and imported live fisheries. These all coexist, expand, and grow together. Secondly, the structure of the consumer's market - the background of expanding and growing live fisheries-is currently diversifying with quality and quantity from a local area consumer system based upon regional markets, to a wider ranged system based upon the food industry and retailing market. The existence of the consumer markets is premised upon a stable supply structure, in terms of material and price. Thirdly, in terms of trade policy, control of imports instantly reduces import goods. But it is reasonable to say that there is not any logical effectiveness of denying the stable growth of low market capital under the background of strong consummer expansion. Fourthly, the attitude of the import related managener organization is directly related to the degree to which it is connected to live fish import. It is demanded that such a managing organization possess suitable facilities, specializaed knowledge, and management skill of live fisheries. So it is predicted that newly introducing the importing of live fisheries is not simple. It indirectly shows that the capital which relates to live fisheries are connected with the importing og live fish fisheries.

• 가정과삶의질연구
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• 제23권2호
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• pp.63-76
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• 2005

Health is the most important factor in the Quality of life. Without appropriate treatment, dental caries could have serious effects on self-esteem, nutrition, and health of a person throughout his/her life. The purpose of this study was to investigate ways to develop a consumer information program that could help improve teens' oral health. To develop an effective information program, we surveyed 1) how teens feel about oral health information in the market, 2) how judiciously they use their information, and 3) how they actually apply the information to practice. On the other hand, we investigated relationships between dietary patterns and dental caries among middle school students. The results indicate a serious lack of oral health information for middle school students. Moreover, we found that the intake of vegetables, fruits and legumes prevents dental caries. Using these results, we developed a system for organizing and conveying the oral health information for teens.

• 한국주거학회논문집
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• 제14권3호
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• pp.77-84
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• 2003

This study analyzes the necessity and situation of the improvement of housing quality control system for the consumer. we find several defeats of the Housing Quality Control System in Korea. Especially there is no any organization that manange the total housing quality control. So this study suggest the home warranty system should be established as soon as possible for protectings home-buyers and improving housing quality.

• 농촌의학ㆍ지역보건
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• 제41권4호
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• pp.183-194
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• 2016

Objectives: The purpose of this study was to investigate the differences of capacity of local health organization to regional characteristics and the influence of organizational capacity on organizational performance. Methods: The study used the secondary data for 160 local public health organizations from $5^{th}$ Community Health Plans and 2009 Community Health Survey. The collected data were analyzed using one-way ANOVA and multiple regression analysis. Results: Work force and budget showed differences in regional size and elderly population rate. And consumer satisfaction and health care utilization showed differenced in work force and budget. The regression model with total number of employee, number of registered nurses, number of doctors and budget against consumer satisfaction was statistically significant (F=14.70, p=<.001), and number of registered nurses was identified as a factor influencing consumer satisfaction. This model also explained 20.5% of service satisfaction. The regression model for consumer satisfaction was statistically significant (F=45.98, p=<.001), and total number of employee nurses was identified as a factor influencing health care utilization. This model also explained 53.1% of utilization. Conclusions: The findings of this study imply that organizational capacity as work force and budget should be increased to improve the organizational performance as consumer satisfaction and health care utilization.

• 마케팅과학연구
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• 제13권
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• pp.49-70
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• 2004

소비자들은 상표에 대하여 과거에 자신이 경험한 주관적인 감정반응을 기억하여 상표를 평가한다는 연구가 최근 제시되고 있는데, 기억감정이 상표평가에 사용되기 위한 조건에 관한 연구는 미흡하다. 따라서, 본 연구에서는 소비자가 상표를 평가하는 데에 기억감정이 작용하기 위한 조건으로 접근속도, 상표에 대한 기억감정의 표상성, 소비목적관련성을 탐색해 보았다. 또한 상표평가에서 기억감정의 반응수준(접근속도, 표상성)에 영향을 미치는 요인들로 부호화 유사성과 조직화 수준을 탐색하였다. 실증연구 결과 기억 속에 감정의 조직화 수준은 기억감정의 접근속도, 표상성에 긍정적인 영향을 미치게 되며, 기억감정의 접근속도, 상표에 대한 기억강정의 표상성이 상표평가에서 기억감정의 이용 정도에 영향을 미치는 것으로 나타났다.

• 한국언론정보학보
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• 제31권
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• pp.167-192
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• 2005

IMC 실행을 촉진시키기 위한 방법은 무엇인가? 이러한 의문에 답하기 위한 하나의 접근방법은 IMC 성장을 저해하는 기업의 내/외적 문제점들을 찾아내어 해결하는 것이다. 본 연구는 탐색적 요인분석을 통해 8개의 방해요인(조직구조문제, 부서간 이기주의, 데이터베이스 미흡, 효율성분석의 어려움, 고객중심 커뮤니케이션 인식부족, 대행사의존증가, 대행사의 전문성결여, 예산삭감우려)을 추출하였으며, 이들 요인들 중 IMC 실행정도에는 조직구조문제와 고객중심 커뮤니케이션 인식부족에 대한 해소가 그리고 IMC에 대한 유용성지각에는 부서간 이기주의, 고객중심 커뮤니케이션 인식부족, 예산삭감우려에 대한 해소가 유의미한 영향을 미친다는 것을 밝혀냈다. 조직의 규모(예, 매출액 및 마케팅 커뮤니케이션 비용)에 따른 IMC 실행정도의 차이는 존재하지 않았지만 IMC에 대한 유용성지각에 있어서는 고 매출액 집단이 저 매출액 집단에 비해 보다 긍정적인 것으로 나타났다. 결과에 근거하여 이론적 및 실무적 함의가 논의되었다.