• Title/Summary/Keyword: consulting services

Search Result 309, Processing Time 0.026 seconds

The Success Factors of BSC Operation For an Effective Strategy Implementation (전략이행수단으로서 BSC의 성공요소)

  • Kim, Sung-Ryul;Park, Jae-Heung;Seo, Young-Mi
    • 한국IT서비스학회:학술대회논문집
    • /
    • 2005.05a
    • /
    • pp.600-609
    • /
    • 2005
  • 다른 경영혁신체계의 도입시와 비슷하게 대다수의 BSC도입 기업들이 성공하지 못한 가장 큰 이유는 기존의 성과관리체계를 BSC의 4가지 관점하에 재설계하는데 급급하거나 구축이후 변화 관리가 제대로 이루어지지 못함으로서 지속적인 전략이행 도구로서 보다는 일회성의 성과평가 수단으로서 머무른데 있다고 볼 수 있다. 본 논문에서는 두 기업에 대한 사례분석을 통하여 BSC를 성공적으로 활용하기 위한 5가지의 성공요소들을 도출하였고 이를 달성하기 위한 이행 방안을 제시하였다.

  • PDF

The Effects of the Competence of Consultant on the Consulting performance, Utilization and repurchase intention (컨설턴트 역량이 컨설팅 성과, 활용도 및 재구매 의도에 미치는 영향에 관한 연구)

  • Jeon, Yongdae;Seo, Wonchul
    • Asia-pacific Journal of Multimedia Services Convergent with Art, Humanities, and Sociology
    • /
    • v.7 no.5
    • /
    • pp.655-664
    • /
    • 2017
  • As the external environment of SMEs is changing drastically, it is necessary to establish an appropriate management strategy. The purpose of this study was to analyze the effect of consultant's competency, on consulting performance, consulting utilization and repurchase intention, and effect of consulting's understanding and participation on consulting performance. Participants were 103 questionnaires collected from 154 SMEs that received technology and management consulting support from the Technology Guarantee Fund. According to the practical analysis result, knowledge(β=.377, p<.001) and attitude(β=.461, p<.001) among the consultant's competencies were positively correlated(R2=.623) with consulting performance, and consulting performance had positive correlation(R2=.668) with consulting utilization and repurchase intention(β=.817, p<.001). Participation in consulting had a moderating effect on the effect of consulting performance on consulting utilization.

A Study on the Weights of Capability Evaluation Model for IT Consultant to Implement IT Consulting Service (IT 컨설턴트의 컨설팅 서비스 역량 평가모형 지표의 가중치 연구 : 정보화 전략 계획 수립 중심으로)

  • Jin, Seung Hoo;Kim, Wanki
    • Journal of Information Technology Services
    • /
    • v.14 no.4
    • /
    • pp.61-80
    • /
    • 2015
  • This paper has explored the analyzing and defining the core competencies of IT consultants who carry out IT consulting projects which desperately are needed by companies to survive in business competitions. Many companies have used IT consultants for their IT projects to achieve their project objectives. The problem of this is the results of IT projects carried out by IT consultants from the recognized consulting firms are quite often criticized by many clients who pay high price for hiring IT consultants. The purpose of this paper is that to weight of capability evaluation model for IT consultants. To define the capability model, I conducted the surveys from the IT professionals by the interview and e-mails. The result of this, this paper defines what core skills IT consultants should have to perform well when they carry out the IT projects. There are 6 major skills and 17 sub skills IT consultants should have in succeeding IT projects. 6 major skills are job competence skill, communication skill, business attitude, vocational values, job performance skill, leadership skill and related 17 sub skill are defined. With the capability evaluation model, the managers who are in the charge of incubating and enhancing the capability of IT consultants in the large corporation and also small, medium companies will utilize their companies' strength to get the advantage on the business competition.

A Case Study on Consulting Methodology for IT Diagnosis (IT진단 컨설팅 방법론 및 적용사례)

  • Lee, Jae-Suk;Kim, Seung-Min;Choi, Ou-Choul;Noh, Ok-Kyoung
    • 한국IT서비스학회:학술대회논문집
    • /
    • 2009.11a
    • /
    • pp.181-187
    • /
    • 2009
  • 급변하는 경영환경에서 기업전략의 실행도구로 IT를 활용하고 있으며 이를 통해 기업의 경쟁력을 강화하고 있다. 나아가 단일 기업의 정보화뿐만 아니라 가치사슬에 포함되어 있는 기업들의 정보화를 통하여 산업 전체의 시너지를 낼 수 있다. 하지만 체계적인 정보화 전략 없이 주먹구구식으로 정보시스템을 구축하여 많은 투자에도 불구하고 시스템의 통합성, 호환성 부족, 중복투자, 업무지원의 비효과성 등 많은 문제점이 지적되고 있다. 포스데이타에서는 이러한 기업들의 정보화 현안과 문제점을 해결하기 위한 방안으로 IT진단 컨설팅 방법론을 개발하였다. 기업 정보화 비전, 현안을 분석하여 개선 방향과 체계적인 계획수립을 지원하는 방법론 Framework를 제시하고, IT진단의 영역인 Strategy, Process, Organization, Technology별로 진단목적에 따른 방법에 대해 논하고자 한다. 또한 최근에 그룹사에 IT 진단 방법론을 적용한 컨설팅 사례에서 짧은 기간에 깊이 있는 진단결과와 경영전략과 연계된 정보화 개선방안을 제시함으로써 경영진의 만족도가 높아지고 실행과제가 빠르게 실행되는 효과를 확인하였다.

  • PDF

The Effect of Service Quality on Consulting Satisfaction through Understanding and Participation in Consulting (컨설팅에 대한 이해도 및 참여도의 차이에 따라 서비스 품질이 컨설팅 만족도에 미치는 영향에 관한 연구)

  • Park, Beom-Seok;Kim, Sang-Bong;Hong, Woo-hyung
    • Journal of the Korea Convergence Society
    • /
    • v.9 no.4
    • /
    • pp.233-240
    • /
    • 2018
  • This study examines whether there is a difference in satisfaction according to understanding level and participation level as well as the question of what kind of difference in consulting result. As a result of analyzing the model using the structural equation, it was confirmed that even if the quality of the consulting service was high, the satisfaction of the consulting company would be lowered if the contents were not understood or the participation was low. In other words, it was confirmed that service quality and satisfaction level of consultants were influenced by understanding and participation of company. The result implies that the high level consulting services of the consultants are also important, but in order to understand the understanding and participation of the consulting firms also affects the consulting satisfaction, and to increase the consulting performance, It is necessary to make aggressive effort to implement a corporate culture that can raise the level of education.

A Study on the Moderating Effects of Professional Ability of Consultants between Success Factors of Social Enterprises and Performance (사회적 기업의 성공요인과 성과에 있어 컨설턴트 전문역량의 조절효과에 관한 연구)

  • Lee, Seung-Hee;Lee, Jong-Seung;Jung, Goosang
    • Journal of Digital Convergence
    • /
    • v.11 no.4
    • /
    • pp.197-207
    • /
    • 2013
  • The purpose of this study is to analyze the effect of controlling consulting service quality in relation to the factors of success and performances of the social enterprises. In order to achieve the objective of this study, securement of market competitiveness, entrepreneurship and network activity was defined to be the factors of success and the research model and hypothesis was set according to the theoretical basis of the factors of success, performances and the quality of consulting services. The results showed that first, securement of market competitiveness, entrepreneurship and network activities as factors of success all had significant effects on performances pertaining to both profit-making and public interest, having great influence on the securement of market competitiveness of the social enterprises. Secondly, as a result of analyzing the effects of controlling the quality of consulting services in relation to the relationship between the factors of success and management performances of the social enterprises, network activity showed to have significant effect on performances pertaining to both profit-making and public interest. Through this study, the importance and the necessity of the improvement of consulting services and network activities of social enterprises were highlighted and the necessity of a new consulting principle in the consulting industry that can be specialized to social enterprises is proposed.

The Analysis of the Current Conditions of and Suggestions for Family Friendly Support Services (가족친화지원사업의 시행현황과 개선방안)

  • Jeong, Young-Keum;Cho, Seong-Eun;Ahn, Jae-Hee;Kim, Ji-Su
    • Journal of Families and Better Life
    • /
    • v.31 no.4
    • /
    • pp.83-96
    • /
    • 2013
  • This study aims to suggest the alternative policies and practices which policy makers can introduce and enlarge for work-family balance of employees. For purpose, this study analyzed the regulation of work time and parental leave benefits of employees. And the results of major projects in family friendly support services were examined. Based on these assessment, this study suggested various flexible work arrangements, papa's quota system in parental leaves, various family leaves for family care, establishment of FFSC in every metropolitan area, diversification of consulting project, and enlarging of certification project on family friendly workplace.

A Study on the Service Quality of Management Consulting of Traditional Korean Markets and This Affects the Management's Performance - Mediating Effects of Utilizing Management Consulting - (전통시장의 경영컨설팅 서비스품질이 경영성과에 미치는 영향 - 컨설팅 활용도의 매개효과 -)

  • An, Sang Hoon;Park, Mi Ra;Lee, Yong Chul
    • Journal of the Korean Society of Food Culture
    • /
    • v.34 no.4
    • /
    • pp.401-410
    • /
    • 2019
  • This study investigated the influence of the quality of a business management consulting service and the mediating effect of utilizing a business management consulting service. For this purpose, data was collected from 200 self-employed workers of the Moonchang market in Dasejun, the Yongdap market in Seoul and the Jatgeoeul market in Gapyeong. The result of the study are as follows. First, it was found that the quality of interaction, the quality of the result and the quality of the physical environment have significant influences over peoples' financial aptitude. Second, it was found that the quality of the interaction, the quality of the result and the quality of the physical environment have significant influences over peoples' non-financial aptitudes. Thirds, the evaluation of a mediating effect of utilization of a business management consulting service on the relationship between the quality of a business management consulting service and business performance showed that it has a significant influence in all ways and so this, proved its mediating effect. Therefor, as one of the means to activate traditional markets in Korea, it would be beneficial to actively introduce a business management consulting service and this would achieve a better performance through efforts to change the perception of employees and consultants about post-management of business management consulting services.

The Impact of the Canada-Korea Free Trade Agreement as Negotiated

  • Ciuriak, Dan;Xiao, Jingliang
    • East Asian Economic Review
    • /
    • v.18 no.4
    • /
    • pp.425-461
    • /
    • 2014
  • This paper analyzes the impact of the Canada-Korea Free Trade Agreement on the basis of the published text and agreed schedule of commitments. We find that the Agreement reinforces existing patterns of comparative advantage between Canada (agriculture and resource-based sectors) and Korea (autos and other industries). The sensitive sectors that held up the deal for years - autos into Canada and beef into Korea - witness major trade gains, but are not unduly disrupted. In both economies, the major output gains otherwise come in non-traded services sectors, driven by income effects. We find that trade diversion effects are quite significant; this lends support for the domino theory of major free trade agreements - since the Korea-EU agreement broke the ice, the pressure has intensified on third parties to re-level playing fields by striking their own deals. The study breaks new ground in modelling services trade by developing policy impacts based on the extent to which the text of the Agreement modifies Korea's and Canada's scores on the OECD's Services Trade Restrictiveness Index and by providing estimates of Mode 3 Services trade impacts. The analysis of the Agreement as negotiated, the present study, in our view, is a step forward in understanding the impact of modern free trade agreements.