• Title/Summary/Keyword: conflict management strategies

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Korea-China Conflicts in Business: A Search after their Solutions (한·중 비즈니스 관계의 갈등과 그 해결방안에 대한 모색)

  • KIM, Ju-Won;KIM, Yong-June
    • THE INTERNATIONAL COMMERCE & LAW REVIEW
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    • v.66
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    • pp.191-218
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    • 2015
  • This research is, first of all, a theoretical study concerning 'conflict.' Only then, we could obtain ways in which we manage and resolve various problems arising from conflicts in business between Korean and Chinese companies. In doing this, we also tried to grasp cultural characteristics, or factors, in Chinese ways of carrying out negotiations that lead to conflicts with us. On the basis of these preliminary considerations, we developed practical techniques of conflict management and types of negotiation strategy. We thereby could suggest broader strategic implications for better performance in international business. Concretely, this research investigates techniques of conflict management and types of negotiation strategy. For such techniques and types, we suggest, (1) Sharing technique or reconciliatory compromising negotiation and its compromise strategy, (2) collaborative technique or cooperative negotiation and its win-win strategy, (3) competitive technique or competitive negotiation and its profit-seeking attack strategy, (4) accommodative technique or receptive negotiation and its relation-maintaining yield strategy, (5) avoidant technique or evasive negotiation and its indifference-showing avoidance strategy. This research contributes to promote understanding on negotiation culture of chinese corporate. and we provide the guideline of the conflict management and the insight for the efficiency strategy of chinese business negotiation. But, empirical data and statistical examinations should be added to our present research for the future prospective ones.

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Work and Family Role Conflict and Management Strategies of Women Entrepreneurs in Contents Business (콘텐츠 비즈니스 여성기업인의 일/가족 역할갈등과 조정 전략)

  • Chun, Bang-Jee;Han, Mee-Ra
    • The Journal of the Korea Contents Association
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    • v.8 no.9
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    • pp.150-165
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    • 2008
  • We examine how women entrepreneurs in contents business experience work/family role conflict and then reveal what kind of conflict management strategies they adopt in varying external and internal conditions. A critical problem faced by female entrepreneur is the tension that exists between their personal lives and business role. This tension is viewed as a form of inter-role conflict in which the role pressure from work and family competes for women's limited time and energy. First, we probe the content and nature of work- family role conflict on the part of female entrepreneurs. Second, we closely look at the three strategies of work/family role manipulation. Family role reduction strategy, work role reduction strategy, and work/family role sharing strategy are identified. Third, we discuss how the choice of the three strategies is affected by internal family salience and the external resources including spouse, family, and financial resources.

Effects of Bullying Experience on Psychological Well-Being Mediated by Conflict Management Styles and Psychological Empowerment among Nursing Students in Clinical Placement: A Structural Equation Modeling Approach

  • Ren, Liping;Kim, Hyunli
    • Journal of Korean Academy of Nursing
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    • v.47 no.5
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    • pp.700-711
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    • 2017
  • Purpose: This study aimed to test a proposed structural equation model in which bullying experience, conflict management styles and psychological empowerment predict psychological well-being among Chinese nursing students in clinical placement. Methods: Three hundred and sixty-six nursing students recruited from five hospitals in J city and Y city were assessed with self-report questionnaires on bullying experience, conflict management styles, psychological empowerment and psychological well-being including depression, self-esteem, and academic major satisfaction. Data were analyzed using SPSS version 20.0 and AMOS version 22.0. Results: The evaluation parameters included the comparative fit index at .90, the goodness of fit index at .93, the root mean square error of approximation at .07, and ${\chi}^2/df$ ratio at 2.66, indicating that the proposed structural equation model provided a good fit to the data. Experience of being bullied during clinical placement, conflict management styles and psychological empowerment explained 93.0% of the variance and had significant effects on psychological well-being, with conflict management styles and psychological empowerment mediating the association between bullying and psychological well-being. Conclusion: The findings indicated that mediation by conflict management styles and psychological empowerment alleviated the negative influence of bullying on psychological well-being. To limit bullying and its negative effects, development of effective guidelines to deal with bullying will be a critical tool for both Chinese nursing students and their instructors. Further research should incorporate conflict management styles and psychological empowerment into the specific intervention strategies for handling bullying behaviors among nursing students and staff nurses and promoting nursing students' psychological well-being.

The Effects of Conflict Management Strategies and Communication Competence on Relational Outcomes (갈등관리전략과 커뮤니케이션 능력이 상호관계에 미치는 영향)

  • Jang, Hae-Soon
    • Korean journal of communication and information
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    • v.23
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    • pp.113-151
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    • 2003
  • The major goal of this study is to examine the relation between conflict management strategies and communication competences and the relation between communication competences and relational outcomes of actors in conflict communication situations. Some of the major findings are as follows; 1. The integrate strategy has some positive correlation with communication competences. But escape strategy has some negative correlations with them. It means that the actors who have integrate strategy seems to be evaluated their communication competences highly and the others who have escape strategy seems to be evaluated them lowly. 2. The communication competences have some positive correlations with the relational outcomes such as variables of intimacy, trust and relational satisfaction after conflict. This means the actors evaluate others' communication competences highly intend to have more intimacy, trust and relational satisfaction after conflicts. 3. The communication competence intermediate the conflict management strategy and relational outcomes after conflict. It means that relational outcomes after conflict depend on partners' recognitions of actors communication competence. In sort the present study demonstrates that it is important to improve communication competences in order to get some productive output in conflict interpersonal communication situation.

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Cognitive Conflict and Causal Attributions to Successful Conceptual Change in Physics Learning

  • Kim, Yeoun-Soo;Kwon, Jae-Sool
    • Journal of The Korean Association For Science Education
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    • v.24 no.4
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    • pp.687-708
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    • 2004
  • The purpose of this study is to investigate the relationships between cognitive conflict and students' causal attributions and to find out what kinds of attributions affect successful resolution of cognitive conflict in learning physics. Twenty-nine college students who attended a base general physics course took an attribution test and a conceptual pretest related to action and reaction concept. Of these, twenty students who revealed alternative conceptions were selected. They were confronted with a discrepant demonstration and took part in the cognitive conflict level test, a posttest, and delayed posttest. Those students who experienced high levels of cognitive conflict were selected and interviewed to find out what kinds of attributions affect resolving the conflict. When confronted with the discrepant event, the students who attributed success outcomes to "effort" experienced higher levels of cognitive conflict than those to "task difficulty." However, those students who revealed high levels of cognitive conflict and attributed success outcomes to effort did not always produce conceptual change. They had different perspectives on effort and conducted different effort activities to resolve the cognitive conflict. In addition, these effort activities appeared to include their motivational beliefs, metacognitive and volitional strategies. The results of this study indicate that in order for the conflicts to lead to change, students need to have the perspective on effort implying the use of the self-regulated learning strategy and to conduct effort activities based on them. Beyond cold conceptual change, this article suggests that there is a management strategy of cognitive conflict in the classroom context.

Effects of an Integrative Art Therapy Program on Self-Efficacy and Conflict Coping Strategies in Marriage Migrant Women (결혼이주여성을 위한 통합예술치료 프로그램이 자기유능감 및 갈등대처방식에 미치는 효과)

  • Park, Sun-Hee
    • Journal of Digital Convergence
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    • v.14 no.11
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    • pp.565-575
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    • 2016
  • The purpose of this study was to examine the effects of an integrative art therapy program for marriage migrant women to improve self-efficacy, learn conflict resolution strategies, and establish close family relationship. The participants of the program were limited to marriage migrant women residing in A City who lived in Korea for more than two years. 30 women for the experimental group and 31 women for the control group were randomly sampled. Eight sessions were offered. A pre-test was conducted in the first session and a post-test was done one month after the program was finished. The results of the program suggested that the experimental group had a higher effect on self-efficacy and conflict resolution strategies than the control group. The integrative art therapy program for marriage migrant women conducted in this study aims for marriage migrant women to recover confidence and actively establish happy marital and family relationship by providing an opportunity to make success experience. Moreover, the program is intended to be applied to the field to build up the foundation of family and social adjustment in marriage migrant women.

Analyses of Types of Conflict Perceived by Teachers and Coping Methods (교사들이 인식하는 갈등 유형과 대응 방법 분석)

  • Kim, Jin Cheol;Yoon, So Hee
    • Journal of Industrial Convergence
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    • v.19 no.1
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    • pp.43-51
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    • 2021
  • This study aims to implement analyses of types of conflict perceived by teachers and coping methods. Researchers analyzed 561 survey responses of elementary and secondary teachers using independent t-test and ANOVA. Results are as follows. First, regarding perception of teacher conflict, there were statistically significant mean differences by teacher role, status, and location for conflict toward colleague, parents, and policy, by teacher role and status for conflict toward students, by location for conflict toward administrators, and by teacher role and location for conflict toward staff. Second, in regard to coping methods, gender and teacher status in coping methods for students and gender and teacher role in coping methods for policy showed different aspects in the number of responses. Researchers suggested principals' understanding organizational conflict and enhancing conflict management skills and teachers' discussing strategies for conflict resolution.

The Effects of Adolescent's Big-Five Personality Factors, Self-Esteem and Self-Monitoring on Their Conflict Resolution Management Style (갈등관리스타일에 영향을 미치는 퍼스낼리티 요인: 성격 5요인(Big Five Factors), 자아존중감, 자기감시를 중심으로)

  • Jang, Hae-Soon;Han, Ju-Lie;Hur, Gyeong-Ho
    • Korean journal of communication and information
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    • v.37
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    • pp.418-451
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    • 2007
  • The current study examined the relationships between the adolescent's conflict resolution style and Big-Five personality factors, self-monitoring and self-esteem. Firstly, results showed that adolescent's big-five personality model affects their conflict resolution styles with their friends and peer group. In detail, the higher the neuroticism was, the stronger became the attack and avoidance strategies. The higher the extraversion was, the higher became the collaborative strategy and the lower became the attack and avoidance strategies. The higher the agreeableness was, the higher became the collaborative strategy and the lower became the attack strategy. The higher the conscientiousness was, the higher became the collaborative strategy and the lower became the avoidance strategy. The higher the openness to experience was, the higher became the collaborative strategy and the lower became the avoidance strategy. The higher the self-esteem was, the higher became the collaborative strategy and the lower became the avoidance and attack strategies. The higher the self-monitoring was, the higher became the collaborative strategy and the lower became the avoidance strategy. Secondly, the big-five personality factors also affected the adolescent's conflict resolution styles. The extraversion, conscientiousness, and agreeableness positively affected the collaborative strategy. The neuroticism was positively related with the attack strategy, whereas agreeableness was negatively affected the attack strategy. The neuroticism and agreeableness were positively related with the avoidance strategy, whereas the extraversion was negatively affected the avoidance strategy. Limitations and suggestions for future study were discussed thereafter.

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A Study on the Relationship between Nurses Relative Power and Interpersonal Conflicts (간호사의 상대적 권력과 대인갈등)

  • 이명옥
    • Journal of Korean Academy of Nursing
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    • v.27 no.1
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    • pp.169-177
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    • 1997
  • This study aims at empirically clarifying the relationship between power and the interpersonal conflict, including nurses' understanding of their relative power, the causes of interpersonal conflicts with the nurses, and strategies to resolve conflicts, in order to understand how nurses' relative power affect their conflicts. For the empirical survey, the population was defined as all the nurses working at a medical organization in Seoul, Korea. 1083 nurses were selected as the sample for the questionnaire survey and statistical analyses. For the sampling, 32 medical organizations were selected by a stratified random method and sub-samples were arbitrarily drawn from each organization to obtain the final sample of 1083 nurses who responded to the questionnaire designed by the reseacher. According to the result of the study, most nurses experience conflict more than once a month, and 70.4% of the respondents answered that interpersonal conflicts were directly or indirectly caused by power relations. which indicates that they perceive power relations as the main cause of interpersonal conflicts. Nurses experienced the most conflicts with interns and residents(29.7%), then patients and their families(24.3%), higher-positioned nurses(12.3%), nurse colleagues(7.7%), lower-positioned nurses(6.5%), and staff doctors(5.1%). If we classify these into three groups. the frequency of the conflicts, from most frequent to least. is in the order of doctors. nurses, and patients. In terms of relative power, nurses perceive that they have greater power than patients and their families, lower-positioned nurses, and nurse colleagues. In contrast, nurses perceive that they have less power than interns and residents, higher-positioned nurses. and staff doctors. Among these groups. nurses perceive that they have the most power over patients and the least over staff doctors. These results indicate that nurses tend to experience more conflicts with members of groups that are stronger than themselves in terms of relative power, Nurses use positive strategies such as the compromise strategy(32.3%) or the collaboration strategy (20.3%) to manage conflicts, more than other strategies. However, they use avoidance or competition strategy more at the earlier stage, compromise strategy more in the mid stage, and collaboration strategy more at the later stage of the interpersonal conflict. In relation to power, nurses use the collaboration strategy or the compromise strategy more when their perceived power is greater than or equal to their counterpart's, and they use the avoidance strategy or the accommodation strategy if their power is less. In terms of source of power, nurses' perceived relative power is greater in the order of referent power. expert power, reward power, legitimate power. and coercive power. where referent power is perceived as having the greatest power and coercive power is least. Most nurses(69.3%) used their power to resolve a conflict. with positive outcomes. Expert power was used most frequently. Overall. this study strongly indicates that the enhancement of power of nurses to have equal power relations with doctors would heighten the success of conflict resolution, since power is the main cause of conflicts. Specifcally. nurses experience most conflicts with doctors against whom they perceive the greatest gap in power. and the choice of a conflict management strategy depend upon their power relations.

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The Family FIRO Model for Stepfamily Development (재혼가족 발달을 위한 가족 FIRO 모델)

  • 현은민
    • Journal of Families and Better Life
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    • v.16 no.3
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    • pp.53-66
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    • 1998
  • This study presents the Family FIRO model for stepfamily development. The Family FIRO model conceptualizes interactional patterns in stepfamily for dealing with developmental tasks and suggests a method for organizing assessment and for prioritizing treatment strategies. Boundary ambiguity role confusion intergenerational coalition and loyalty conflict lack of relationship commitment and resource management issues of stepfamily constitute the inclusion interaction dimension in The Family FIRO model. While power role negotiation conflict decision making and discipline issues represent the control interaction dimension lack of emotional exchange and open self-disclosure issues are intimacy interaction dimension in the stepfamily. The family FIRO model suggests that stepfamily should attend to the developmental tasks related to inclusion before placing a major emphasis on control issues which in turn should come before emphasis on stepfamily intimacy.

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