• 제목/요약/키워드: company growth

검색결과 1,049건 처리시간 0.027초

서비스접점 기반의 고객경험관리 포트폴리오 분석을 위한 방법론 설계: 코웨이의 공기청정기 사례를 중심으로 (Methodology Design for Service Encounter-based Customer Experience Management Portfolio Analysis: Focus on the Case of Coway's Air Cleaner)

  • 박근완;황승준;황의종
    • 한국IT서비스학회지
    • /
    • 제22권5호
    • /
    • pp.17-30
    • /
    • 2023
  • A company's sustainable growth is a very important goal, and for this purpose, the company's business model is changing into a convergence of products and services. The purpose of PS-Offering is to maintain a long-term relationship with customers, and customer experience management is necessary for this. This study presents a service design methodology that can support customer experience management of the PS-Offering business model. The experience management portfolio analysis methodology consists of four steps: 1. Deriving service encounter through customer journey maps; 2. Identify the service structure of each service encounter in three forms (FFC, FSC, FSE). 3. Analyze the customer's emotional variables, that is, customer experience, at each service encounter, Finally, 4. After plotting the level of customer experience at the service encounter, the analysis is conducted with a customer experience management portfolio that seeks future strategic plans for this. The methodology presented in this study will help in the service design of the service encounter unit centered on customer experience. And it will improve the financial performance of the company by raising the service level of the business model.

치킨 프랜차이즈의 COVID-19 상황 속 경영성과 분석 - 재무제표 분석을 중심으로 (Analysis of the Financial Performance of Chicken Franchises during the COVID-19 - Focusing on Financial Statement Analysis)

  • 정재량;최종우
    • 한국프랜차이즈경영연구
    • /
    • 제15권1호
    • /
    • pp.61-78
    • /
    • 2024
  • Purpose: Dining out at restaurants was limited during the COVID-19 period. In order to confirm the impact of COVID-19 on the chicken market, this study selected three chicken companies, Kyochon, BBQ, and BHC, and conducted financial statement analysis and regression analysis. Research design and methodology: Each company's financial statements were divided into before and after COVID-19, and the rate of change and financial ratio for each item were calculated to see if there were any significant changes, and the impact of COVID-19 on each company's sales was identified through regression analysis. Result: As a result of the study, the increase in sales and assets of each company continued, and the influence of COVID-19 could be confirmed through regression analysis. It can be inferred that COVID-19 indeed affected the expansion of the chicken market. Conclusion: Therefore, it was confirmed through this study that COVID-19 had a significant effect on the growth of the chicken market. While individual chicken small business owners are grappling with declining sales per outlet, the decline of commercial areas, and a surge in closures, the broader chicken franchise industry is witnessing a surge in demand and business expansion prompted by the pandemic.

A Study on the Change and Development Strategies of E-Commerce Industry in China

  • Byoung-Goo KIM;Chunsu LEE
    • 산경연구논집
    • /
    • 제15권5호
    • /
    • pp.1-15
    • /
    • 2024
  • Purpose: The purpose of this study is to explore the development and characteristics of e-commerce in China and analyze the current status of e-commerce platforms in China. Research design, data and methodology: To explore the development of e- commerce in China, this study collects and analyzes Chinese journals and secondary sources. It also conducts a case analysis of the success strategies of leading Chinese e-commerce companies. Results: The analysis showed that China's e-commerce is active in various forms of e-commerce, including B2B, B2C, and C2C, and that the development of e-commerce in China has been divided into three main stages. The Chinese government has been actively implementing various policies to promote the development of e-commerce. Conclusions: In this context, this paper specifically examines the development process of e- commerce in China, the current status of the Chinese e-commerce market, and the characteristics of the Chinese e-commerce market. In addition, the paper analyzes representative B2B, B2C, and C2C companies in China's e-commerce market. The results of the analysis show that Huichongwang, a B2B company, Jingdong, a B2C company, and Taobao, a C2C company, have achieved rapid growth through their core strategies and capabilities. The study also analyzed in detail the problems faced by the Chinese government and companies.

공급사슬 내에서 품질지향적 기업문화가 지속가능경영성과에 미치는 영향에 관한 실증연구 (An Empirical Study on the Impact of Quality Oriented Corporate Culture on Sustainability Management Performances)

  • 우무진;박종우;정병영
    • 유통과학연구
    • /
    • 제12권6호
    • /
    • pp.31-39
    • /
    • 2014
  • Purpose - Environmental issues, climatic changes, and greenhouse gases are problems to be solved at a global level. With an increased emphasis on the environmental and social responsibility of the management of companies, the manner in which companies approach quality-oriented culture and their individual sustainability management are being discussed as truly important issues to help them secure their competitiveness and growth strategies. This study proposes strategic directions to help manufacturers not only in expanding their competitive quality-oriented company culture but also in strengthening their sustainability management abilities. This study conducts a literature review and empirical research to examine how significantly the variables of a quality-oriented company culture, customer-centered management, and process-centered and supply chain management-centered cooperation affect sustainability management performance in relation to economic profitability, environmental integrity, and social responsibility. Research design, data, and methodology - To verify research models and hypotheses, the study examined 170 companies using a questionnaire survey conducted over six weeks, and involved the performance of data analysis on 146 samples. Questionnaire responses were calibrated based on a Likert scale. The study used the Smart PLS 2.0 program designed for PLS (partial least squares), an analysis instrument of SEM (structural equation modeling). The study then verified empirical research hypotheses working on reliability analysis, validity analysis, factorial analysis, and path analysis. Results - Among the nine hypotheses, four are accepted and the rest are rejected. A quality-oriented company culture focusing on customer-centered management significantly influenced the maintainability management performance of environmental integrity and social responsibility, while economic profitability was dismissed. A process-focused quality-oriented company culture was significantly concerned with economic profitability but not with environmental integrity or social responsibility. A supply-chain cooperative company culture had a significant effect on economic profitability but not on environmental integrity or social responsibility. Conclusion - This study proposes strategic directions to help manufacturers expand their competitive quality-oriented company culture as well as strengthen abilities with sustainability management. It conducts a literature review and empirical research to examine how significantly the variables of quality-oriented company culture, customer-centered management, and process-centered and supply chain management-centered cooperation affect sustainability management performance in relation to economic profitability, environmental integrity, and social responsibility. There are two main conclusions. First, companies should consider the need for social responsibility management and environmental transparent management-focused maintainability management as avenues to create new markets and business, thereby helping the companies secure a reputation for having a customer and process-centered quality-oriented company culture by creating shared values between supply chains and enabling win-win situations through cooperation. Second, we are marching towards a creative win-win era from a society of conflicts and ruptures. Companies should understand that social responsibility management and supply chain management (SCM)-focused cooperation are the foundations of sustainable development, as they try to improve their culture while pursuing both win-win relationships with interested parties and equity in various conflictive relations.

FOS improvement through the growth speed increase of A-Si layer in TFT process

  • Kim, Pyung-Hun;Kang, I.B.;Lee, Eui-Wan;Jung, Ji-Man;Gil, W.S.;Lee, Hyung-Gi;Lee, Y.H.
    • 한국정보디스플레이학회:학술대회논문집
    • /
    • 한국정보디스플레이학회 2004년도 Asia Display / IMID 04
    • /
    • pp.1040-1043
    • /
    • 2004
  • As time goes by, the market demand increases and each LCD panel manufacturing company makes every effort to produce more panels in a limited time. It is necessary to reduce the cost and time of production for the improvement of productivity in manufacturing companies. The increased speed of thin films growth used in the TFT process brings improvement of productivity but it is also accompanied by a drop in display quality due to a characteristic change of the thin film. So in our dissertation, we deal with the increased speed of a-Si layer growth and the proportioned a drop in characteristic quality. We discuss a drop in display quality by a characteristic change of a-Si layer and we propose a counter-plan through panel design improvement. We have already applied our plan to the 15" XGA panel and confirmed the improved result.

  • PDF

Growth Strategy of PASECO as a Global Electronic Company: Focusing on the Middle East Market

  • KIM, Byoung-Goo;LEE, Chun-Su
    • 동아시아경상학회지
    • /
    • 제7권4호
    • /
    • pp.27-40
    • /
    • 2019
  • Purpose - This study aims to analyze PASECO's environment and strategies during its advance into the Middle East to find out the success factors of the kerosene heater market and provide strategic implications for small and medium enterprises' growth based on these factors. Research design and methodology - This study analyzes the success factors of companies operating in the Middle East. As a case analysis study, the method of research analyzes case enterprises through existing literature, newspaper articles, and corporate interview materials. Results - PASECO's success was shown by its high technological power in kerosene heater products, understanding customers' needs, understanding the Middle East market and localization strategy. Conclusions - PASECO has been constantly developing R&D capability to secure competitive products and has released localized products to enhance the satisfaction of its customers in the Middle East and has also been successful by constantly creating new opportunities. The firm's success strategies provide implications for small and medium-sized businesses for greater growth.

벤처기업의 성장단계별 네트워크 성과요인에 관한 연구 (A Study on the Network Performance Factor of the Ventures by Growth Stages)

  • 정민하;최문기
    • 경영과학
    • /
    • 제19권1호
    • /
    • pp.179-188
    • /
    • 2002
  • Ventures through technological innovation are increasingly suggested as one of the main engines for economic growth that can help control inflation and black trade balance. The Purpose of this study is to extract the network performance factors for ventures according to ventures life cycle. For the Purpose, the existing studies were examined into start-up company, entrepreneurial firm, smell firms with competitive advantage against large firms, and ventures network activity. And 63 samples from ventures in Korea were taken and analyzed empirically. The analyses and results are (1) the actual conditions of network activity on ventures; (2) the investigation of relationship between network activity and performance of ventures by venture's life cycle through the observations of Korean ventures. From the results, It Is also found that factors such as external environment and a ventures life cycle have been considered as the main influences on the performance of ventures. In addition, limitations and suggestions for further studies are noted.

한국 제당 산업 발전사 (History of sugar industry in Korea)

  • 박종진
    • 식품과학과 산업
    • /
    • 제54권2호
    • /
    • pp.102-114
    • /
    • 2021
  • In Korea, a sugar company was first established at Pyongyang in 1920. But the real sugar industry began in 1953 when CJ Cheiljedang produced sugar at its Busan plant. Currently, three companies, CJ Cheiljedang, Samyang Corp., and TS Corp. are participating in the sugar industry. Sugar production increased from 647 tons in 1953 to 1,423 thousand tons in 2019. This means that the sugar industry has been grown by 2,200 times compared to 1953. Before 1953, all sugar consumed in Korea was imported, but now about 300 thousand tons, a 20 percent of sugar produced annually is exported. Population increase, economic growth, and food industry development contributed to the growth of sugar industry. However, recently the sugar industry has been stagnated due to the decrease of population and economic growth rate, and campaign of sugars and calories reduction. To overcome it, the continued development of various sugar application using emerging biotechnology is needed.

마골(馬骨) 추출물의 성장기 흰쥐 장골 길이 성장에 대한 효과 (Effects of Horse Bone Powder Extract on Longitudinal Bone Growth in Adolescent Male Rats)

  • 이세나;최한;손재봉;정재승;김윤정;강대평;박수영;강세찬;임강현
    • 대한본초학회지
    • /
    • 제24권3호
    • /
    • pp.69-77
    • /
    • 2009
  • Objectives : This study was designed to investigate the effects of horse bone powder extract on the growth of longitudinal bone in adolescent male rats. Methods: Longitudinal bone growth was measured by fluorescent microscopy. To examine the effects on the growth plate metabolism, the total height of growth plate, the induction of local insulin-like growth factor-1 (IGF-1), and bone morphogenetic protein-2 (BMP-2) were measured. Results: Horse bone powder extract enhanced longitudinal bone growth and total height of the growth plate. Also, it promoted the induction of local IGF-1 and BMP-2 of the growth plate. Conclusions: This study shows that the horse bone powder extract effects longitudinal bone growth in adolescent rats and might be used for both stunted adolescents and inherent growth failure patients.

방위산업체의 경영성과에 미치는 방위산업 환경의 영향요인분석 (Factor Analysis of the Defense Industry Environment affecting Defense Industry Company's Business Performance)

  • 이장형;김동휘
    • 한국산학기술학회논문지
    • /
    • 제15권9호
    • /
    • pp.5534-5542
    • /
    • 2014
  • 방위산업은 국가의 안보를 유지할 뿐 아니라 내수증대를 통한 고용증대, 산업구조 고도화와 같은 파급효과를 기대할 수 있다. 본 연구는 방위산업체에 영향을 주는 요인 중 군 지원과 정부 지원으로 구분하고 각각 방위산업체의 경영성과 각 구성요인 간에 상관관계에 대해 선행연구 고찰과 실증 분석했다. 분석결과 방산물자/업체지정, 방위사업청의 전문성, 방위산업 진흥기금, 국내 R&D투자, 권역별 수출전략 수립, 국제 방산시장 개척 및 수출마케팅 활동 강화 등이 방위산업체의 성장성, 수익성, 생산성 중 하나 이상에 (+) 영향을 주는 가설이 지지되었다. 본 논문을 통해 방위산업체의 성장성, 수익성, 생산성에 (+) 영향을 미치는 방위산업환경이 개선되고 높은 경영성과를 달성하여 방위산업체가 성장하고 발전하는데 기여하고자 하였다.