• Title/Summary/Keyword: client importance

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An Improved ID-based Anonymous Authentication Scheme for Wireless Body Area Networks (WBAN 환경에서의 개선된 ID 기반 익명 인증 기법)

  • Jeong, Min-Soo;Suk, Jae Hyuk;Lee, Dong Hoon
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.21 no.2
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    • pp.322-332
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    • 2017
  • Wireless Body Area Networks is an environment that provides an appropriate service remotely by collecting user's biometric information. With the growing importance of sensor, WBAN also attracts extensive attention. Since WBAN is representatively used in the medical field, it can be directly related to the patient's life. Hence security is very important in WBAN. Mutual authentication between the client and the application provider is essential. And efficiency is also important because a used device is limited to computation cost. In this reason, ID-based anonymous authentication scheme in WBAN has been intensively studied. We show that the recent research result of Wu et al. which is about the ID-based anonymous authentication scheme is vulnerable to impersonation attack. And we propose a new ID-based anonymous authentication scheme that is secure against the attacks discovered in the existing schemes. Compared to the existing schemes, the computation cost of our scheme is improved by 30.6% and 7.3%.

Case Managers' perceptions on Strength Case Management experiences for poor families with the infants and early children (사회복지사가 경험한 강점관점 사례관리 실천 : 영유아 빈곤가정을 대상으로)

  • Min, So-young
    • Korean Journal of Social Welfare Studies
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    • v.43 no.1
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    • pp.275-304
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    • 2012
  • This study explores the case manager's experiences in terms of how they were challenged by the difficulties of the case management process, overcame them, and obtained the positive outcomes. Qualitative methodologies were used, employing a focus group interview with 10 case managers. The findings suggest that case managers were aware of the importance of strength among clients and communities. Case managers commented that they tried to actualized the principles of Strength Case Management, thereby facing the changes and growths among clients and communities. Several suggestions were made for the effective settlement of Strength Case Management.

Near Realtime Packet Classification & Handling Mechanism for Visualized Security Management in Cloud Environments (클라우드 환경에서 보안 가시성 확보를 위한 자동화된 패킷 분류 및 처리기법)

  • Ahn, Myong-ho;Ryoo, Mi-hyeon
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2014.10a
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    • pp.331-337
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    • 2014
  • Paradigm shift to cloud computing has increased the importance of security. Even though public cloud computing providers such as Amazon, already provides security related service like firewall and identity management services, it is not suitable to protect data in cloud environments. Because in public cloud computing environments do not allow to use client's own security solution nor equipments. In this environments, user are supposed to do something to enhance security by their hands, so the needs of visualized security management arises. To implement visualized security management, developing near realtime data handling & packet classification mechanisms are crucial. The key technical challenges in packet classification is how to classify packet in the manner of unsupervised way without human interactions. To achieve the goal, this paper presents automated packet classification mechanism based on naive-bayesian and packet Chunking techniques, which can identify signature and does machine learning by itself without human intervention.

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A Study on the Therapeutic Mechanism of Line Drawing's Movement in Art Therapy (미술치료에서 선화(Line Drawing)의 운동성이 갖는 치료적 메커니즘 고찰)

  • Lee, Hyun-Jee;Chung, Yeo-Ju
    • The Journal of the Korea Contents Association
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    • v.22 no.9
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    • pp.497-509
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    • 2022
  • Lines are the oldest visual elements in human history and are closely related to human life and drawings and symbols drawn with lines on cave paintings and rocks have existed as alternative images for human survival. In arts the line reveals the core of the object within a short period of time and in art therapy it becomes a medium that can diagnose the client's psychological state and intervene therapeutically. However although line drawing has therapeutic importance in the process as well as diagnosis studies on its effectiveness and therapeutic characteristic have not been actively conducted. Therefore in this study the characteristics related to line art in art therapy are first derived through 'Triangular Verification of Theory', 'Qualitative Content Analysis', and 'Finding Common Parts' in domestic and foreign literature. As a result I will examine the Movement which is a key therapeutic element of line drawing in connection with the brain structure. Through this I will examine the therapeutic mechanisms that affect the body, brain and mind of the movement of line drawing and examine and suggest how it can be used in art therapy.

A study on the experience of care managers - Approached Qualitative case study method - (사례관리자들의 실천경험 연구 - 질적사례연구 방법 접근 -)

  • Kim, Young-Sook;Lim, Hyo-Yeon;Shin, So-Ra
    • Korean Journal of Social Welfare Studies
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    • v.40 no.2
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    • pp.89-122
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    • 2009
  • This study was carried out to analyze the job of care managers in their social welfare practicing fields about the frequency of care management duties they perform, types of duties considered to be most important and the reason, and types of jobs counted to be the most difficult and the reason by qualitative case study research methods. The job area of care management was elicited using DACUM method, and those 9 job areas derived from it were analysed according to frequency of performance, importance and difficulty. The subjects were 10 social workers serving more than 3 years with major duty of care management and chosen by reputational-case selection, and those collected data analysis was operated according to embedded analysis types. We discussed the implication of this research. : The experience of participants are the process of maintaining the tension, and search the equilibrium point between client centered service and institutional pressure. According to the results we proposed ① Construction of community based social work network, ② Institutional installation for guarantee care manager's Job competence ③ Standard manual for equilibrium and upward equalization

Convergence Approach of Family Therapy and Family Coaching (가족치료와 가족코칭의 융합적 접근)

  • Suh Woo Kyung
    • The Journal of the Convergence on Culture Technology
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    • v.9 no.3
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    • pp.347-358
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    • 2023
  • This study attempted a convergence approach of family therapy and family coaching as the importance of convergence application of counseling and coaching has rapidly spread around the academic and clinical world with one individual client around the world since the 2000s. For this, based on previous domestic and foreign literature studies, coaching techniques that can increase clinical satisfaction and effectiveness by combining with coaching among the main theories of family therapy were presented. This researcher examined whether family therapy can be applied convergently with family coaching, and what benefits are available when the main theories of family therapy are combined with coaching in the clinical field. For this purpose, double binding and communication coaching, pseudo-mutuality and true rapport, marital schism and conflict mediation, differentiation and dissociation were compared and analyzed. Based on this study, it is hoped that a convergence approach of family therapy and family coaching will be attempted in the field of counseling and psychotherapy, and through this, it will contribute to establishing a new clinical treatment model and academic establishment of family coaching.

A Study on Occupational Therapists' Empowerment, Burnout, and Job Satisfaction (작업치료사의 임파워먼트, 소진 및 직무만족도에 관한 연구)

  • Seol-Hee Yoon;Hye-Won Oh;Bo-Ra Park;Seung-Hyun Cho
    • Journal of The Korean Society of Integrative Medicine
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    • v.12 no.1
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    • pp.11-26
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    • 2024
  • Purpose : This study investigated the empowerment, burnout, and job satisfaction levels among occupational therapists, and to ascertained the effects of empowerment and burnout on job satisfaction. The study aimed to provide foundational data to help increase job satisfaction among occupational therapists. Methods : We surveyed 180 occupational therapists working in the Jeollabuk-do. The survey included 49 questions covering general characteristics, empowerment, burnout, and job satisfaction. Differences in empowerment, burnout, and job satisfaction levels based on general characteristics were analyzed using independent sample t-tests and one-way ANOVA. We performed multiple regression analyses to ascertain the effects of empowerment and burnout on job satisfaction. Results : The average scores for job satisfaction, burnout, and empowerment were 40.32, 58.40, 41.82, respectively. Job satisfaction according to general characteristics showed statistically significant differences based on the annual income and the most difficult treatment. We found that empowerment factors such as perceived importance of the job confidence in one's abilities, and independence and autonomy in job performance, significantly affected job satisfaction. However, the most significant factor influencing job satisfaction was daily fatigue and stress. Conclusion : Job empowerment and burnout of significantly affected job satisfaction among occupational therapists. Occupational therapists have a effect on the daily lives of their clients through interventions, playing a crucial role for each individual client. Thus, increasing the empowerment and job satisfaction levels of occupational therapists and reducing their burnout levels can help improve the quality of life of the clients and enable occupational therapists to provide high-quality services.

A Relative Importance Evaluation of Shipbroking Service by the AHP (AHP 분석을 이용한 해운중개 서비스의 상대적 중요도 평가)

  • Kim, Hwa Young;Kim, Un Soo
    • Journal of Korea Port Economic Association
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    • v.29 no.4
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    • pp.157-174
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    • 2013
  • A shipbroking is maritime service business, which is consist of market of freight, shipbuilding, sales & purchase and demolition for intermediation between customer and supplier. In this way, a shipbroking business has strong relationship with shipping industry and is also knowledge service business for creation additional value based on shipping, shipbuilding, financial and law etc. However, the research on the evaluation items and a method for shipbroking company were not carried out in previous research. In this paper, We defined evaluation items with three high level, six middle level and sixteen low level for evaluation of shipbroking service by expert's brainstorming and AHP(analytic hierarchy process) method. And also carried out survey to employees of shipbroking company as supplier and shipping company as customer. As a result of survey, result of service in high level, convenient of middle level and credibility of low level are evaluated highly, and also business credit rating, profit of customer, achievement of customer's object are considered to more important than others items. In case of comparison between group, a method of contact with client, problem-solving ability, good relationship with clients of international and domestic evaluated importantly in common.

The Effect of the Interactivity and Knowledge Type Between KIBS Firms and Customers on Innovation in KIBS Firms (지식서비스 기업과 고객간의 상호작용성 및 지식유형이 기업의 서비스 혁신에 미치는 영향에 대한 연구)

  • Kim, Yong-Jin;Nam, Ki-Chan;Song, Jae-Ki;Lee, Nam-Hee;Yim, Myung-Seong
    • Information Systems Review
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    • v.12 no.2
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    • pp.145-166
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    • 2010
  • As the service industry is advancing, the meaning of service innovation has been evolved. Recently, service innovation embraces all creative activities about service offering or relevant to service offerings and emphasizes the importance of customers in innovation process as a key driver. The innovation in services is often the result from a collaborative process between KIBS firms and client firms. Many researchers have pointed out about how the KIBS firms drive the innovation through service. In spite of the importance of service innovation, previous studies did not address the questions about what kinds of factors affect service innovation in KIBS firms still remain, or what are the effects of different knowledge on the innovation process. Therefore, the purpose of this study is to investigate the effect of the interactivity that KIBS firms have with their customers on various types of innovations in KIBS firms. Interactivity has been touted to be the most important starting point for and the basis of service innovations. This study also examines the effect of knowledge types (tacit or explicit) on the relationship between interactivity and service innovation. To test the proposed hypotheses, we developed measurement items and distributed survey questionnaires to domestic companies. 230 survey questionnaires were distributed and 81 were returned among which 76 were usable. The results of this study show that interactivity may be a significant indicator of innovation within KIBS firms. It also represents that the effect of knowledge types on the relationship between interactivity and innovation. These results indicate that KIBS firms need to improve the various activities of interaction with customers for innovation. This study provides a blueprint to further investigation of the critical role of service in service science perspectives.

The Impact of Service Level Management(SLM) Process Maturity on Information Systems Success in Total Outsourcing: An Analytical Case Study (토털 아웃소싱 환경 하에서 IT서비스 수준관리(Service Level Management) 프로세스 성숙도가 정보시스템 성공에 미치는 영향에 관한 분석적 사례연구)

  • Cho, Geun Su;An, Joon Mo;Min, Hyoung Jin
    • Asia pacific journal of information systems
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    • v.23 no.2
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    • pp.21-39
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    • 2013
  • As the utilization of information technology and the turbulence of technological change increase in organizations, the adoption of IT outsourcing also grows to manage IT resource more effectively and efficiently. In this new way of IT management technique, service level management(SLM) process becomes critical to derive success from the outsourcing in the view of end users in organization. Even though much of the research on service level management or agreement have been done during last decades, the performance of the service level management process have not been evaluated in terms of final objectives of the management efforts or success from the view of end-users. This study explores the relationship between SLM maturity and IT outsourcing success from the users' point of view by a analytical case study in four client organizations under an IT outsourcing vendor, which is a member company of a major Korean conglomerate. For setting up a model for the analysis, previous researches on service level management process maturity and information systems success are reviewed. In particular, information systems success from users' point of view are reviewed based the DeLone and McLean's study, which is argued and accepted as a comprehensively tested model of information systems success currently. The model proposed in this study argues that SLM process maturity influences information systems success, which is evaluated in terms of information quality, systems quality, service quality, and net effect proposed by DeLone and McLean. SLM process maturity can be measured in planning process, implementation process and operation and evaluation process. Instruments for measuring the factors in the proposed constructs of information systems success and SL management process maturity were collected from previous researches and evaluated for securing reliability and validity, utilizing appropriate statistical methods and pilot tests before exploring the case study. Four cases from four different companies under one vendor company were utilized for the analysis. All of the cases had been contracted in SLA(Service Level Agreement) and had implemented ITIL(IT Infrastructure Library), Six Sigma and BSC(Balanced Scored Card) methods since last several years, which means that all the client organizations pursued concerted efforts to acquire quality services from IT outsourcing from the organization and users' point of view. For comparing the differences among the four organizations in IT out-sourcing sucess, T-test and non-parametric analysis have been applied on the data set collected from the organization using survey instruments. The process maturities of planning and implementation phases of SLM are found not to influence on any dimensions of information systems success from users' point of view. It was found that the SLM maturity in the phase of operations and evaluation could influence systems quality only from users' view. This result seems to be quite against the arguments in IT outsourcing practices in the fields, which emphasize usually the importance of planning and implementation processes upfront in IT outsourcing projects. According to after-the-fact observation by an expert in an organization participating in the study, their needs and motivations for outsourcing contracts had been quite familiar already to the vendors as long-term partners under a same conglomerate, so that the maturity in the phases of planning and implementation seems not to be differentiating factors for the success of IT outsourcing. This study will be the foundation for the future research in the area of IT outsourcing management and success, in particular in the service level management. And also, it could guide managers in practice in IT outsourcing management to focus on service level management process in operation and evaluation stage especially for long-term outsourcing contracts under very unique context like Korean IT outsourcing projects. This study has some limitations in generalization because the sample size is small and the context itself is confined in an unique environment. For future exploration, survey based research could be designed and implemented.

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