• 제목/요약/키워드: brand loyalty

검색결과 698건 처리시간 0.022초

노년기 여성의 의복추구혜택에 따른 시장세분화 (A Study on the Elderly Women′s Apparel Market Segmentation according to the Benefits Sought)

  • 김용숙
    • 복식
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    • 제50권8호
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    • pp.99-111
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    • 2000
  • The purposes of this study were to segment the elderly women's apparel market according to their benefits sought and to develop the profiles of each segment. Questionnaire survey was done to 500 elderly women aged over 55 in Chonbuk province from Mar. 1. to Mar. 15, 2000, and 360 questionnaires were used. Frequencies, percentages, means, factor analysis, cluster analysis, $\chi$$^2$-test, and ANOVA were done with SPSS Win+. Duncan's Multiple Range test was followed. The factors of clothing benefits ere consisted of fashion, brand loyalty, economy, practicality, activity, and utility. The elderly women segmented into 4 groups of the reasonability pursuit, th economy & practicality, the benefit unconscious, and the fashion & brand pursuit. The fashion information sources were divided into mass communication-dominated source and point-of-purchase & consumer-dominated source. The factors of store patronage criteria were divided into product assortment, convenience, and additive service. The economy and practicality pursuit selected their clothing with the help of others, used any kind of information sources less, considered convience of the store more, shopped at traditional market, group size was the biggest, was the oldest, and educated less. The reasonability pursuit selected their clothing by themselves, used all kind of information sources, considered many facets of stores, shopped at department store, was younger, healthier, educated more, and lived with husband more. The benefit unconscious spent less money to their clothing, lower usage of information sources, selected their clothing with the help of others, considered all facets of stores less, shopped at moderate or volume zone apparel market or traditional market, was older, healthy, and involved the widowed more. The fashion and brand pursuit spent more money to clothing, considered the product assortment or additive service of store more, shopped at department store, and selected their clothing by themselves, group size was the smallest, was younger educated more, healthy, and showed a tendency of living with husband.

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LDA 알고리즘을 이용한 프랜차이즈 연구 동향에 대한 토픽모델링 분석 (Topic Modeling Analysis of Franchise Research Trends Using LDA Algorithm)

  • 양회창
    • 한국프랜차이즈경영연구
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    • 제12권4호
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    • pp.13-23
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    • 2021
  • Purpose: This study aimed to derive clues for the franchise industry to overcome difficulties such as various legal regulations and social responsibility demands and to continuously develop by analyzing the research trends related to franchises published in Korea. Research design, data and methodology: As a result of searching for 'franchise' in ScienceON, abstracts were collected from papers published in domestic academic journals from 1994 to June 2021. Keywords were extracted from the abstracts of 1,110 valid papers, and after preprocessing, keyword analysis, TF-IDF analysis, and topic modeling using LDA algorithm, along with trend analysis of the top 20 words in TF-IDF by year group was carried out using the R-package. Results: As a result of keyword analysis, it was found that businesses and brands were the subjects of research related to franchises, and interest in service and satisfaction was considerable, and food and coffee were prominently studied as industries. As a result of TF-IDF calculation, it was found that brand, satisfaction, franchisor, and coffee were ranked at the top. As a result of LDA-based topic modeling, a total of 12 topics including "growth strategy" were derived and visualized with LDAvis. On the other hand, the areas of Topic 1 (growth strategy) and Topic 9 (organizational culture), Topic 4 (consumption experience) and Topic 6 (contribution and loyalty), Topic 7 (brand image) and Topic 10 (commercial area) overlap significantly. Finally, the trend analysis results for the top 20 keywords with high TF-IDF showed that 10 keywords such as quality, brand, food, and trust would be more utilized overall. Conclusions: Through the results of this study, the direction of interest in the franchise industry was confirmed, and it was found that it was necessary to find a clue for continuous growth through research in more diverse fields. And it was also considered an important finding to suggest a technique that can supplement the problems of topic trend analysis. Therefore, the results of this study show that researchers will gain significant insights from the perspectives related to the selection of research topics, and practitioners from the perspectives related to future franchise changes.

간편결제 서비스에 대한 지각된 유용성 및 신뢰가 결제 및 쇼핑몰 충성도에 미치는 영향 (Effects of Consumer Trust and Perceived Usefulness on Mobile Payments and Online Shopping Website Loyalty)

  • 한진희;제소현;김보현;박지선
    • 디지털융복합연구
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    • 제13권12호
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    • pp.75-87
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    • 2015
  • 본 연구는 간편결제 서비스에 대한 지각된 유용성 및 신뢰가 결제 서비스 이용에 대한 충성도 및 해당 쇼핑몰에 대한 충성도에 미치는 영향을 분석하였다. 또한 간편결제 서비스에 대한 사용자들의 지각된 유용성 및 신뢰에 사용자 개인 특성 및 결제 서비스 브랜드에 대한 인지도가 미치는 영향을 함께 검증하였다. 20대-40대 사용자를 중심으로 온라인 설문을 실시한 결과, 소비자들이 간편결제 서비스를 사용하면서 서비스 시스템에 대한 유용성을 많이 느끼고 서비스 제공자에 대한 신뢰가 높을수록 간편결제 서비스에 대한 충성도 뿐 아니라 결제 서비스를 제공한 해당 쇼핑몰에 대한 충성도 또한 높아지는 것으로 나타났다. 또한 결제 서비스에 대한 지각된 유용성 및 신뢰는 소비자 개인의 기술혁신성, 스마트폰 활용 정도 및 서비스 브랜드 인지도에 영향을 받는 것으로 나타났다. 본 연구는 온라인 또는 모바일 쇼핑환경을 제공하는 기업들이 결제 시스템을 쇼핑 사이트에 부가된 요소로서 판단하는 것이 아니라 사이트 자체의 한 구성요소로 인식하여 사이트 디자인에서부터 설계하고 구현해야 한다는 것을 보여준다.

프로야구 활성화를 위한 구단과 관중의 정서적 연대에 관한 연구 (A Study on the Emotional Solidarity of the Club and the Spectators for the Activation of Professional Baseball)

  • 김진국;양성철
    • 한국엔터테인먼트산업학회논문지
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    • 제13권7호
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    • pp.261-272
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    • 2019
  • 본 연구는 프로야구 관중의 구단과 자아이미지 일치성이 구단 충성도에 미치는 영향에서 정서적 유대감의 조절효과를 규명하여 구단과 관중의 정서적 유대감의 효과성을 제고하고, 구단의 브랜드 마케팅 전략 수립에 시사점을 제시하는 데 그 목적이 있다. 이를 위해 프로야구 관람객 500명을 대상으로 설문조사를 수행하였고, 450부의 수집된 자료를 기초로 SPSS 21.0을 이용하여 상관관계분석, 단계적 회귀분석 및 위계적 회귀분석을 실시한 결과는 다음과 같다. 첫째, 프로야구 관중과 구단의 자아이미지 중 현실적 자아이미지 요인이 구단 충성도에 유의미한 영향을 주는 것으로 나타났다. 둘째, 현실적 자아이미지 일치성이 구단 충성도에 미치는 영향에서 현실적 자아이미지 일치성이 조절되는 것으로 확인되었다. 이러한 결과는 정서적 유대감 형성이 이상적 자아이미지 일치성에는 영향력이 없고, 현재 구단이 보여주고 있는 현실적 자아이미지와 관련이 있음을 실증하였기 때문에 이러한 점들을 고려하여 보다 이러한 효과가 부각될 수 있는 마케팅 전략 수립이 필요할 것으로 판단된다.

A Study on Consumers' Characteristics according to their Fashion Leadership - Focused on Body Cathexis, Self-Efficacy and Shopping Orientation -

  • Ryou, Eun-Jeong
    • 한국의류산업학회지
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    • 제3권5호
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    • pp.403-408
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    • 2001
  • The purposes of this study were to determine consumers' characteristics that were shown according to their fashion leadership through examining the differences found with consumers' self-conception like the body cathexis and self-efficacy and clothing shopping orientation. The data were collected from 263 female college students using questionnaire. The results could be summarized as follows: First, the household income, subjective social class and clothing expenditure of the fashion leader group was larger than those of the fashion follower and laggard groups. Second, the fashion leader group showed higher body cathexis than the fashion follower and laggard groups in the lower body, the abdominal region, the bust shape, and the whole body shape. Thirdly, the higher was the fashion leadership, the higher was the self-efficacy. Forth, it was proved that the higher was the fashion leadership, the higher were the clothing shopping orientation such as home-shopping preference, hedonic shopping, impulsive purchasing, and brand loyalty.

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스마트폰 구매 결정 요인과 선호도 분석에 관한 연구 (A Study on the Smartphone Purchase Decision Factors and Preferences Analysis)

  • 정순석;김광수
    • 대한안전경영과학회지
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    • 제15권4호
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    • pp.323-330
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    • 2013
  • The number of domestic smartphone users exceeded 30 million people, and the time in the future everyone will use a smartphone that will come with ago. Past purchase decisions, related research and product from the competition between the past case and the relevant literature for the smartphone market smartphone type to derive a purchase decision factors in the decision to purchase any difference between the factors. Literature and practices through performance, switching costs, product loyalty, design, brand, after-sales service, the price more than 7 variables were analyzed. One hundred people surveyed, respectively, did not obtain the response of a variety of ages and occupations, age of the sample used in the analysis of this study, and is concentrated as a student at the university of smartphones used to facilitate users analysis was done. We expect smartphone companies and related companies to be able to give guidelines for effective technology management.

N-Screen과 클라우드 컴퓨팅 패러다임에서의 지속가능한 UX 생태계 구축에 대한 연구 (Building a Sustainable UX Ecosystem under N-Screen and Cloud Computing Paradigm)

  • 김성우
    • 대한인간공학회지
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    • 제29권4호
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    • pp.553-561
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    • 2010
  • This paper discusses the next direction for user experience design to keep pace with an ongoing IT paradigm shift, particularly focused on UX standardization activity contributing to reinforcement of brand power and customer loyalty. The paper introduces a model that identifies four levels of UX standardization and a key concept called "sustainable UX ecosystem" as its top level. It argues that in the new IT paradigm the fourth level of UX standardization, the sustainable UX ecosystem, is the next direction user experience must head towards.

소비자의 의복쇼핑성향에 관한 연구 (A Study on Clothing Shopping Orientations of Consumers)

  • 김소영;이은영
    • 한국의류학회지
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    • 제18권3호
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    • pp.429-439
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    • 1994
  • The purposes of this study were to identify shopper types by analyzing clothing shopping orientations and to compare consumer characteristics such as store evaluative criteria, perceived risks in clothing purchase, and demographic characteristics among different shopper types. A questionnaire was developed to measure clothing shopping orientations, store evaluative criteria, perceived risks in clothing purchase, and demographic characteristics. The questionnaire was administered to 453 female adults during the fall of 1993. The results of this study were as follows: 1. Clothing shopping orientations were factor analyzed resulting six factors, such as Recreational Shopping, Economic Shopping, Store/Brand Loyalty, Careful Shopping, In- dependent Shopping, and Self-confidence in Clothing Shopping factors. 2. According to the factor scores of recreational shopping factor and economic shopping factor, consumers were segmented into four shopper types: Low Shopping-involved Shopper, High Shopping-involved Shopper, Recreational Shopper, and Economic Shopper. Consumer characteristics such as store evaluative criteria, perceived risks in clothing purchase, and demographic characteristics were significantly different among shopper types.

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쇼핑성향에 따른 신 재래시장 고객집단들의 의복구매행동 (Clothing Buying Behavior of New Traditional Market Customer Groups According to Shopping Orientation)

  • 임호섭;박혜선
    • 한국의류산업학회지
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    • 제3권2호
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    • pp.148-155
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    • 2001
  • The purpose of this study was to segment the clothing customers of new traditional market according to shopping orientation and to clarify the different clothing behaviors among segmented groups. This study may be useful for new traditional marketer to make proper marketing strategies. The subjects for the final analysis were 400 customers who visited Namdaemoon and Dongdaemoon new traditional markets. The statistics used for analysis were factor analysis, cluster analysis, Cronbach-${\alpha}$, one-way ANOVA, LSD multiple range test and chi-square by the SPSS program. The results of this study were as follows: 1. The customers of new traditional market were segmented to 5 groups (Diffidence Group, Confidence/Information Group, Active Group, Shop/Brand Loyalty Group and Planned Purchasing Group); 2. The five segmented groups were significantly different in clothing evaluation standards, shop evaluation standards, satisfaction and demographic variables such as sex, age, education and monthly spending money.

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Online Shopping Motivations, Information Search, and Shopping Intentions in an Emerging Economy

  • Singh, Devinder Pal
    • Asian Journal of Business Environment
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    • 제4권3호
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    • pp.5-12
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    • 2014
  • Purpose - This study is aimed at examining Indian consumers' online shopping motivations, information search, and shopping intentions. The study intends to reveal the relationship between online shopping motivations, information search, and shopping intentions. Research design, data, and methodology - The study employs factor analysis to verify correct loading of items on corresponding factors, and to confirm the applicability of constructs in the Indian context. The model was verified using stepwise regression analysis. Results -The findings show that hedonic and utilitarian motivations significantly affect online information search and shopping intentions. The information search is a significant predictor of online purchase intention. Conclusions - Hedonic and utilitarian motivations are the salient factors affecting online information search and purchase intentions. Marketers are required to design websites that foster an enjoyable online experience. This will attract customers who will browse the website for a longer duration. More time devoted to information search will ensure brand building and loyalty.