• 제목/요약/키워드: affective commitment

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조직 내 커뮤니케이션의 효과성 -정서적 몰입 및 이직의도를 중심으로- (How perceived communication satisfaction can affect turnover intention through affective commitment)

  • 송민영;이중학;박재형
    • 디지털융복합연구
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    • 제17권10호
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    • pp.149-158
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    • 2019
  • 조직 내의 세대, 인종, 성별이 다양해짐에 따라 갈등이 첨예하게 증가하고 있다. 이를 해결 하기 위해서 커뮤니케이션이 중요한데, 원활한 커뮤니케이션은 조직 내 긍정적 행동을 증가시킬 뿐만 아니라 부정적 행동을 감소시켜준다. 본 연구는 조직 내 커뮤니케이션의 만족이 조직에 대한 정서적인 몰입 및 이직의도와의 관계, 그리고 정서적 몰입의 매개효과 등을 일반 행정업무, 영업, 품질, 연구 등의 직무를 수행하는 보건의료업 종사자 267명을 대상으로 실증했다. 주요 시사점으로 조직 내 소통을 통해서 구성원들의 조직에 대한 태도가 결정된다는 것을 보여줬다는데 의의가 있으며, 최근과 같이 다양성이 증가하고 있는 시대에 조직 내 소통을 통해서 조직에 대한 몰입과 이직의도를 낮출 수 있다는 점을 밝혀냈다는데 실무적 기여점이 있다. 향후의 추가연구에서는 세대, 인종 및 성별 등의 다양성 요소에 따라서 그 효과성을 살펴볼 수 있을 것이다.

임상간호사의 조직후원인식이 조직몰입과 경력몰입에 미치는 영향 (The Effects of Perceived Organizational Support on Organizational Commitment and Career Commitment of Clinical Nurses)

  • 김명숙
    • 간호행정학회지
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    • 제14권4호
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    • pp.458-466
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    • 2008
  • Purpose: The purpose of this study was to identify the effects of perceived organizational support on organizational commitment and career commitment of nurses. Method: The subjects of this study were 336 nurses who were working in the 6 hospitals. The data were collected by structured questionnaire from Oct. 9 to Nov. 7 of 2006. Data were analyzed using descriptive statistics, t-test, ANOVA, Scheffe test, Pearson correlation coefficients, and multiple regression. Results: The mean score of POS was 2.87, organizational commitment was 3.30 and career commitment was 3.08. The POS was positively correlated with organizational commitment and career commitment. The POS and marital status explained 21.3% of the variance for affective commitment, 12.1% of the variance of continuous commitment. The POS and career explained 14.8% of the variance for career commitment. Conclusion: The findings showed that POS was important factor for enhancing organizational commitment and career commitment of clinical nurses. Therefore, the nurse manager must establish the strategies to improve the POS of the nurses in order to promote the organizational commitment and career commitment.

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간호사의 고객지향성에 미치는 영향요인 (Factors Influencing Customer Orientation of Nurses)

  • 도은수
    • 기본간호학회지
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    • 제19권4호
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    • pp.519-527
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    • 2012
  • This study was done to identify the factors influencing customer orientation of nurses. Method: The participants were 505 nurses who were working in 13 hospitals. Data were collected with structured questionnaires in Feb., 2012, and analyzed using descriptive statistics, t-test, one way-ANOVA, Scheffe test, correlation coefficient, and hierarchical regression with PASW (SPSS) 18.0 program. Result: The average score for internal marketing was 3.07 points, for job satisfaction, 3.06 points, for organizational commitment, 3.25 points, and for customer orientation, 3.53 points. Customer orientation was positively correlated with internal marketing, job satisfaction and organizational commitment. The significant predictors of customer orientation were professionalism, interaction with job satisfaction, affective commitment, continuous commitment to organizational commitment and length of career. These variables had an explanatory power of 45.2%. Conclusions: The study findings suggest that internal marketing, job satisfaction, and organizational commitment should be reinforced to improve the customer orientation of nurses.

Organizational Commitment of Five Working Groups of MNCs

  • Miao Wang;Jongwook Kwon;Junjian Li
    • 아태비즈니스연구
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    • 제14권1호
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    • pp.21-39
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    • 2023
  • Purpose - The purpose of this study is to confirm that five different working positions show different Organizational Commitment (OC) and factors influencing OC levels in the Chinese MNCs. Design/methodology/approach - The study collected data of 326 employees in different positions in Chinese MNCs abroad and in domestic country. To test hypotheses, ANOVA analysis and linearity regression are used with SPSS 26 and AMOS 26 software on the collected data. Findings - Results shows that different working groups do not show significant difference of AC and CC level. However, there are significant difference of NC among the five groups in the Chinese MNCs. Employee's position and marital status are positively related to CC and NC. Tenure is positively related to AC. Research implications or Originality - Our research offers insight for further research direction on OC difference research. It provides implication for Chinese MNCs to consider more about strategies how to stimulate host country employee's normative commitment.

인적 네트워킹이 정서적 조직몰입과 개인적응성과에 미치는 영향: 여성 공무원을 대상으로 (The effect of Women' social networking on affective commitment and individual adaptation performance)

  • 나기환;최민석;한수진
    • 한국산학기술학회논문지
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    • 제17권7호
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    • pp.499-509
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    • 2016
  • 여성 공무원 증가는 공공조직의 여성인력 관리에 대한 중요성을 증대시키고 있으며, 이와 같은 맥락에서 여성 공무원의 안정적인 조직 적응을 위한 조직사회화 과정에 대한 관심 또한 증가하고 있다. 본 논문은 여성 공무원의 정서적 조직몰입과 적응성과를 사회화의 긍정적 효과로 해석하며, 성공적인 조직사회화의 영향요인으로 인적 네트워킹을 파악하고자 한다. 이러한 활발한 인적 네트워킹 활동은 상대방을 이해하거나 동조하게 되는 긍정적 감정공유를 높일 것이며, 이를 통하여 조직 내부에 대한 안정적 정착을 위한 정서적 조직몰입과 개인적응성과를 높이게 될 것이라 기대하였다. 또한 종업원의 긍정심리 자본이 내 외부 네트워킹의 긍정적 효과를 보다 상승시킬 것이라 예측하였다. 본 연구는 262명의 여성공무원들을 대상으로 실증 분석을 하였다. 연구 분석 결과, 내 외부 네트워킹은 감정공유를 높이는 것으로 검증되었으며, 감정공유는 정서적 조직몰입과 개인적응성과를 상승시키는 것으로 나타났다. 한편, 긍정심리자본에 대한 인적네트워킹과 감정공유 간의 조절효과는 조직 내부에서의 네트워킹활동과 감정공유간의 관계에서만 긍정심리자본의 유의한 조절효과가 검증되었다. 따라서 인적 네트워킹활동에 있어서는 공식적, 절차적 관계에 의한 사회적 관계가 긍정심리자본이 결합된 정서적 관계로 확장된다면 보다 긍정적 효과를 나타낼 것이라고 판단된다. 이러한 연구결과를 토대로 학문적, 실무적 시사점을 제시하였다.

Psychological Capital, Organizational Commitment and Job Performance: A Case in Vietnam

  • NGUYEN, Ha Minh;NGO, Trung Thanh
    • The Journal of Asian Finance, Economics and Business
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    • 제7권5호
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    • pp.269-278
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    • 2020
  • The purpose of this study is to explore the relationship between employee's psychological capital, organizational commitment and job performance in Vietnam. In this study, psychological capital and overall organizational commitment are considered as two second-order constructs. Psychological capital includes four different components: self-efficacy, optimism, hope and resiliency. Organizational commitment comprises three different components: affective commitment, continuance commitment and normative commitment. The study uses the combination of quantitative research method and qualitative research method. Qualitative research method (based on the experts' opinions) is used to design the official questionnaire, while relationship between concepts is estimated by quantitative research method, which is inclusive of the methods of descriptive statistics, Cronbach's Alpha, EFA, CFA and CB-SEM. The survey is conducted in two ways: face-to-face and via email. Data are collected from 848 employees across provinces and cities in Vietnam. The findings show that psychological capital and job performance have a positive relationship, organizational commitment has positive influence on job performance, and psychological capital is also related to organizational commitment. All relationship between psychological capital, organizational commitment and job performance of employee are statistically significant. In addition, organizational commitment also plays the mediating role in the positive relationship between psychological capital and employee's performance.

호텔 정규직과 비정규직 종사원의 조직 특성요인이 직무 만족 및 조직 몰입에 미치는 영향 (The Effect of Organizational Characteristics on Job Satisfactionand Organizational Commitment in Hotel Regular & Non-regular Employees)

  • 김진강
    • 한국조리학회지
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    • 제13권3호
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    • pp.278-292
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    • 2007
  • This study is intended to identify how the organizational factors of hotel employees influence their job satisfaction and organizational commitment by the type of employment. Samples used for data analysis are 452 workers working for hotel companies including 276 regular employees and 176 non-regular employees. The results are as follows: first, the job satisfaction of regular employees is generally higher than that of non-regular employees. Second, the degree of affective and continuous commitment showed significant difference by the type of employment, but normative commitment did not. Third, according to the result of how job satisfaction influences organizational commitment, the job satisfaction of non-regular employees alone is not affected by the relationship of senior officers and coworkers.

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안전의식이 조직신뢰 및 조직몰입에 미치는 영향 (의류물류센터를 중심으로) (The impact on Safety consciousness organizational and organizational commitment (Focusing on the clothing distribution center))

  • 이재건;황대성;김한성;김태원;강경식
    • 대한안전경영과학회지
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    • 제18권2호
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    • pp.65-71
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    • 2016
  • This study was aimed to demonstrate how the analysis of the impact on confidence in the safety-conscious organizations target the clothing distribution center employees and organizational commitment. Safety awareness of employees of the clothing distribution center safety rules, safety education, road safety interests, divided into risk handling and trusted organization with the emotional trust and cognitive trust, organizational commitment was divided into affective, cognitive and normative commitment. Data collection was surveyed 185 people clothing distribution center workers, tested the hypothesis through regression analysis. The results are safety conscious exerts a positive effect on organizational trust, organizational trust was found to have a positive impact on organizational commitment.

군대조직의 경력거래모형에 관한 연구: 군 장교를 대상으로 (A study of the career deal model for military officers)

  • 우웅기;이진규;권상순
    • 한국국방경영분석학회지
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    • 제35권3호
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    • pp.157-176
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    • 2009
  • 본 논문은 360명의 군 장교들을 대상으로 비영리조직이면서 동시에 전통 관료제조직이라고 할 수 있는 군대조직의 경력거래모형을 규명하는데 목적이 있다. 연구결과, 개인의 적극적인 경력관리활동이 조직의 경력관리도움을 유도함에 있어 매우 중요한 요소임을 확인하였다. 그리고 개인 경력관리활동, 조직의 경력관리도움과 조직몰입 간의 관계를 심리적 계약의 틀 안에서 설명함으로써 개인 및 조직의 경력관리 활동이 조직몰입의 선행변수가 될 수 있음을 보여주었다. 특히 군 조직의 경력관리활동이 장교들의 정서적 몰입에 크게 기여하고 있음을 밝혔다. 또한 영리조직에서 나타나는 개인의 경력관리활동의 유형 별 효과가 군 조직에서도 가능함을 밝혔다. 이런 분석결과들로 볼 때, 군은 장교들의 자기 주도적 경력계획을 적극 유도하고, 이를 뒷받침하는 차별화된 경력관리도움을 제공함으로써 경쟁력 있는 핵심인력을 확보 유지할 수 있을 것이다.

Web 2.0와 전략적인 서비스 품질경영 (Web 2.0 and Strategic Service Quality Management)

  • 김계수
    • 한국품질경영학회:학술대회논문집
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    • 한국품질경영학회 2007년도 춘계학술대회
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    • pp.267-272
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    • 2007
  • A business is an organized. profit-seeking activity that provides goods and service designed to satisfy customer' needs. For years, Internet users have been dream of intelligent software agents that automatically prowl the online world and bring back high-quality information. In the era of web2.0, Internet users can communicate each other on open platforms(e-mail, Naver Knowledge-In. Cyworld, Wikipedia, and blog etc.). The author investigate the impact of web2.0 user's perceived value. affective commitment. brand equity on loyalty intention. The results suggest that excellent service quality will be alternative solving in web2.0 business environment.

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