• Title/Summary/Keyword: administrative services

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미국연방해사위원회의 대체적 분쟁 해결방안에 관한 소고 - 최종 규칙 분석을 중심으로 - (A Study on the FMC′s ADR in U.S. With the Emphasis on the Final Rule analysis.)

  • 박영태;김웅진
    • 한국중재학회지:중재연구
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    • 제11권1호
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    • pp.145-179
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    • 2001
  • The Federal Maritime Commission is issuing new regulations implementing the Administrative dispute Resolution Act. The new regulations expand the Commission's Alternative dispute resolution(“ADR”) services, addressing guidelines and procedures for arbitration and providing for mediation and other ADR services. This rule replaces current subpart U-(Conciliation Service), with a new subpart U-(Alternative Dispute Resolution), that contains a new Commission ADR policy and provisions for various means of ADR. The rule also revises certain other regulations to conform to the Commission's new ADR policy. So, this paper object was to study on the FMC's ADR in U.S. with the emphasis on the final rule analysis.

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농촌진흥법 개정방향 (Directions for Revision of Rural Development Law)

  • 이민
    • 농촌지도와개발
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    • 제6권2호
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    • pp.53-74
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    • 1999
  • This study aimed at exploring new directions for revision of the Rural Development Law. Research and development for environmentally friendly agricultural technologies and localization of the extension offices and staffs were some of the important challenges to agricultural extension services in Korea. The study suggested new directions for revision of the Rural Development Law should consider new development and environmental concerns of agricultural sciences, and needs of farmers, local and central government. Some of major focus of the revised Rural Development Law should include the following; 1) Rural development programs should cover extended areas of newly developed concerns and target groups, 2) County and city administration should provide proper administrative and financial support for local agricultural extension center. 3) Areas for agricultural research and development should be extended to meet the needs of newly developed technologies and sustainable environment system at local level, 4) Monitoring and evaluation of extension efforts should be performed annually to support financially and to strengthen proper systematic linkage between national and local extension services.

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지방정부 정책콘텐츠와 주민만족도 (Public Policy Contents and Citizen Satisfaction)

  • 이향수;이성훈
    • 한국콘텐츠학회논문지
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    • 제12권5호
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    • pp.206-212
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    • 2012
  • 지방자치제도가 활성화되고 있는 시점에서 지역주민은 지방자치단체 행정의 집행에 있어서 수동적인 객체가 아니라 행정서비스를 평가하고 능동적으로 구매하는 고객으로 인식되고 있다. 본 연구에서는 지역주민을 대상으로 하여 복지정책, 산업정책, 교육문화정책, 생활환경정책 등 다양한 분야별 정책콘텐츠에 대한 만족도를 측정하여 분석하고자 한다. 분석결과 보건복지정책, 교육문화정책콘텐츠를 제외한 나머지 분야에 대해서는 만족도가 낮은 것으로 나타났다. 이러한 결과를 바탕으로 정책적 제언을 제시하고 있다.

e러닝환경에서 학습자간 상호작용활동 증진을 위한 웹기반 협동학습시스템의 설계 및 구현에 관한 연구 (A Study on the Design and Implementation of Web Based Collaborative Learning Systems for Improving Interactivity among Learners)

  • 이동훈;이상곤;이지연
    • 한국IT서비스학회지
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    • 제6권3호
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    • pp.195-207
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    • 2007
  • This study describes the design and implementation of web based collaborative learning system to improve interactivity among learners. Based on suggestions from previous studies, the system is composed of three main parts : the community module, the learning module, and the administrative module. The study participants were 254 university students from two different institutions. They were divided into 43 groups and asked to complete an online TOEIC preparation module using the learning system over 4 weeks. Survey data were collected at three points from each participant-before and 3 weeks after the beginning of the online module and at the completion of the module. The result indicates that the usage of this system is positively related to the learners' collaborative learning activities, the level of sense of community, and learner satisfaction both at the individual and group levels.

Shared Service Center 도입을 통한 지원 기능 역량 강화 방안 (Build Up Support Function Capability by Introduction of Shared Service Center)

  • 주민우;최성락;박기한;윤형제
    • 한국IT서비스학회:학술대회논문집
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    • 한국IT서비스학회 2005년도 춘계학술대회
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    • pp.575-579
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    • 2005
  • A Shared Services center (SSC) is created by removing common administrative functions from operational divisions within an organization, and centralizing the functions in a separate centre. SSC helps supporting organizations to focus on core activities and to achieve cost reduction as well as service quality enhancement. In contrast to many leading global companies which has been adopted SSCs from early 90's. A Company's HR SSC which has opened this year is the first genuine SSC practice in Korea. Centering on the case of A Company' s HR SSC implementation, we discussed on some practical implications for companies which has future plan to introduce a shared service center.

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농촌지도직 공무원의 지방직 전환 과정과 앞으로의 과제 (Localization Process of Agricultural Extension Personnel and the Tasks for the Future)

  • 김성수
    • 농촌지도와개발
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    • 제3권2호
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    • pp.167-176
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    • 1996
  • Localization process of agricultural extension personnel in Korea were in progress with insufficient debates for effective personnel management. Although the members of the Korean Agricultural Extension Society were strongly opposed to the plan to decentralize agricultural extension personnel from central to local government status, the administrative action took place to localize as of January 1997. The Korean Agricultural Extension Society filed the petition against to the plan pinpointing lowered morale of extension personnel, the financial burden of local governments, jeopardizing stability, undermining efficiency, and people`s attitude towards central and local government. The dangers of decentralization of agricultural extension services may cause serious problems in varied areas. More extensive debates would be needed in deciding the future directions of agricultural extension services analyzing the basic characteristics of agricultural extension, linkages of research and extension, financial burden of local government, specialization of extension personnel, and unnecessary duplication of investment among local governments.

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정보시스템감리유형이 감리품질과 고객만족에 미치는 영향 (An Effect on the Audit Quality and Customer Satisfaction by Information System Audit Style)

  • 김동수;김현수;안연식
    • 한국IT서비스학회지
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    • 제4권2호
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    • pp.23-32
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    • 2005
  • Information system audit of Korea is different from that of the United States of America, Japan and so on. Information system audit improves the quality of information system. Information system audit of Korea carried out administrative branches. Recently Public sides required ordinary audit frequently. The reason is that the risk of information system project has increased. Examined closely relation between audit quality and audit style such as ordinary audit, fixed period audit, residence audit, and responsibility audit. And, wished to examine closely relation between audit quality and customer satisfaction. As research result, being effect factor that audit style keeps in mind in audit quality, also, audit quality in audit satisfaction, and was proved that exert effect that ordinary audit, report to the responsibility audit or sense of responsibility state keeps in mind in audit satisfaction.

정보취약계층을 위한 도서관 서비스 활성화 방안에 관한 연구 (A Study on Revitalization of Library Service for the Alienated Class)

  • 남영준
    • 한국문헌정보학회지
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    • 제41권4호
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    • pp.49-68
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    • 2007
  • 이 연구에서는 우리나라 공공 도서관에서 적극적으로 수용해야할 정보취약계층에 대한 정보서비스 확산을 위해 필요한 개념과 기본적인 정보서비스 전략을 제안하였다. 공공도서관은 정보취약계층을 크게 장애인과 생활보호대상자, 노인 등으로 구분하여 각 계층의 특성을 고려한 정보서비스를 제공하여야 한다. 이들을 위한 정보서비스는 시설적 배려와 제도적 배려, 기기적 배려로 구분할 수 있다. 시설적 배려는 Information Commons 전략에 따라 정보화 기기와 시설이 통합된 공간에서 참고사서에 의해 협업하는 공간의 배치를 고려한다. 제도적 배려는 도서관에서 이용자 교육과 외부 전문가와의 협업교육을 수행하고, 정보취약계층별에 따른 개인화된 서비스를 제공해야 한다. 기기적 배려는 장애인을 위해 개발된 기기수준과 같이 다른 정보취약계층의 특성을 고려해야 한다.

진료정보교류 인센티브사업에 대한 이해관계자 조사연구 (Stakeholder Survey on the Incentive Program to Promote the Adoption of Health Information Exchange)

  • 박하영;옥민수;박정선;이혜린;김수민;이상일
    • 한국IT서비스학회지
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    • 제16권3호
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    • pp.17-45
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    • 2017
  • Health Information Exchange (HIE) is expected to improve the quality and efficiency of care by allowing providers online access to healthcare information generated by other providers at the point of care. However, the adoption of the technology in Korea has been slow since its pilot program in 2007~2010 at Seoul National University Bundang Hospital. The objective of this study was to survey stakeholders on the incentive program for the facilitation of HIE adoption. We surveyed 39 experts representing 6 categories of stakeholders-provider, insurer, government, information service firms, customers, and medical informatics experts for the interviews. Interview questions included program objectives, program participation requirements, incentive payment method, and administrative burden for program participation. Experts indicated that the quality of care was the most important value the program should aim to achieve through the HIE adoption. They suggested that the requirements and administrative burden for participation should be kept at minimum to recruit a large number of providers to the program, which is an indicator of program success. Experts were divided on the payment method whether the incentive should be paid as a part of the fee payment scheme operated by the National Health Insurance (NHI) or should be a payment made independent of the NHI. The source of the divide was conflict of interest among stakeholders as to who pays for the program, and the insurer and consumer groups were against the NHI taking the financial burden. It appeared to be the most significant factor for the successful program launching to resolve the gap in perceptions about benefits of the technology among stakeholders and to win the willingness to pay for the program.

지방공사 의료원의 수익성 관련요인 분석 (Analysis on the Relating Factors of Profitability of Korean Public Corporation Medical Centers(KPCMCs))

  • 문재우;박재산
    • 한국병원경영학회지
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    • 제9권2호
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    • pp.102-127
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    • 2004
  • The objective of this study is to analyze a current trend of and relating factors on profitability of the Korean Public Corporation Medical Centers(KPCMCs, hereinafter, hospitals) in Korea. There are 34 hospitals in Korea as of 2004. Among these hospitals some are red ink hospitals, others are black inks in terms of profitability. Data were collected by Korea Health Industry Development Institute(KHIDI) Statistics for Hospital Management 2000-2002 and Ministry of Health and Welfare(MOHW) financial data of public hospitals which was planned to coordinate public health care services roadmap in the long run. The samples are 32 hospitals. Profitability was measured in the aspect of profit rate with normal profit to total assets, and normal profit to gross revenues as dependent variables in respective. Independent variables were classified by general factors, i.e., location, intern/resident training, period of opening, number of beds, and managerial factors(current ratio, fixed ratio, liability to total assets, total assets turnover, personnel costs, materials cost, administrative cost), and finally factors related to patient treatment(average length of stay, bed occupancy rate, admission ratio of outpatients). The methods of analysis are correlation and multiple regression analysis. This study shows firstly, a lot of hospitals are optimal current ratio. Hospitals in upper 100% current ratio are 81.2%. And the personnel cost in total costs are high. Secondly, the trend of normal profit to gross revenues of hospitals are deteriorating gradually. And lastly, as a result of multiple regression analysis, the factors had on significant effect on normal profit to total assets are fixed ratio(+), liability to total assets(-), bed occupancy rate(+), admissions of outpatients(+), etc. And the factors had on significant effect on normal profit to gross revenues are current ration(+), fixed ratio(+), personnel cost(-), administrative expenses(-), admissions of outpatients(+), etc. In conclusion, to improve the profitability of hospitals, the efforts to reduce personnel cost and average length of stay might be needed. And also beds utilization rate need to be increased.

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