Build Up Support Function Capability by Introduction of Shared Service Center

Shared Service Center 도입을 통한 지원 기능 역량 강화 방안

  • 주민우 (엔트루 컨설팅 Extended 솔루션 그룹) ;
  • 최성락 (엔트루 컨설팅 Core 솔루션 그룹) ;
  • 박기한 (엔트루 컨설팅 전략그룹) ;
  • 윤형제 (엔트루 컨설팅 SCM/Logistics 그룹)
  • Published : 2005.05.18

Abstract

A Shared Services center (SSC) is created by removing common administrative functions from operational divisions within an organization, and centralizing the functions in a separate centre. SSC helps supporting organizations to focus on core activities and to achieve cost reduction as well as service quality enhancement. In contrast to many leading global companies which has been adopted SSCs from early 90's. A Company's HR SSC which has opened this year is the first genuine SSC practice in Korea. Centering on the case of A Company' s HR SSC implementation, we discussed on some practical implications for companies which has future plan to introduce a shared service center.

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