• Title/Summary/Keyword: accessibility analysis

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Moderate Effects of Managerial Response on Hotel Ratings of Japanese Tourists (일본인 관광객의 숙박 후기 평점에 대한 관리자 응답의 조절효과)

  • JANG, Juhyeok
    • The Journal of Industrial Distribution & Business
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    • v.10 no.7
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    • pp.83-89
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    • 2019
  • Purpose - It is a very important issue for the Korean tourism industry to increase tourism revenue by attracting foreign tourists. Although Japanese tourists have been an important part of the Korean tourism industry for a long time, the level of tourist satisfaction including accommodation has been at the worst compared to other foreign visitors, which strongly requires concrete solutions. Therefore, this study focuses on improving the satisfaction level of Japanese visitors in the use of accommodation, and find out the influence of the managerial response. Research design, data, and methodology - In this study, customer review and managerial response of hotels in Seoul were collected from "Rakuten Travel" which is the most representative online travel agency in Japan. As a result of collecting data from 2016 to 2018, 6,190 customer reviews and 1,241 managerial responses from 120 hotels were used for analysis. In addition, information on the properties of 120 hotels, such as the number of rooms, classification, types of hotel facilities, types of room facilities, accessibility and prices, were collected. To test the hypotheses, moderated multiple regression analysis was conducted with SPSS 22.0. Results - It was found that only 25 sites, 20.8% of the total 120 sites, were implementing managerial response and average response rate was 66.42% among them. As a result of examining the main effects of the hotel attributes on the ratings, accessibility and price are confirmed as effective variables. We also found that the response rate has a significant moderate effect in both the accessibility and price. In other words, there was a significant difference in the influence of accessibility and price on the ratings depending on the response rate. Also, it was confirmed that the response rate is not a pure moderator variable but a quasi moderator variable. Overall, the evidences partially supported the hypothesis. Conclusion - It was possible to provide important suggestions to the hotel managers who were concerned about managing tourist satisfaction with accessibility problems. It was found that the accessibility problem could be overcome by increasing the response rate. It was also confirmed that high ratings can be more effectively achieved for high priced hotels by increasing the response rate.

Subjective Satisfaction with Medical Care among Older People: Comprehensiveness, General Satisfaction and Accessibility (노인 의료이용의 주관적 만족도: 포괄성, 전반적인 만족도, 접근성을 중심으로)

  • Kim, Hwa-Joon;Koh, Young;Chun, Eun-Jeong;Jang, Soong-Nang;Kim, Chang-Yup
    • Journal of Preventive Medicine and Public Health
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    • v.42 no.1
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    • pp.35-41
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    • 2009
  • Objectives : The changing population age structure and rapidly increasing medical costs make providing high-quality, effective medical care for the elderly a challenge. This study assessed the satisfaction with medical care in terms of comprehensiveness, general satisfaction, and accessibility among community-dwelling Korean elders. Methods : Data were obtained from a nationwide representative sample of the older adults(aged 65 years old or older) living in the community, who participated in a 2006 telephone survey conducted using random digit dialing(n=881). General satisfaction, comprehensiveness and accessibility were measured using a 10-item satisfaction survey questionnaire. Descriptive analysis was used to assess the distribution of each of three components of subjective satisfaction. Analysis of covariance(ANCOVA) was used to examine the association of each of the three components with socioeconomic variables. Results : Comprehensiveness and general satisfaction were low among older people with a high socioeconomic status. Accessibility was evaluated as low among older people of low socioeconomic status, those living in rural areas and those who were medical aid beneficiaries. Conclusions : Urgent interventions should be considered in order to improve accessibility to medical care for elders of low socioeconomic status and those living in rural communities. Given the rapid aging of the population, we need to develop a monitoring system to improve the quality of geriatric care.

Comparison and Analysis of Web Accessibility for the Korea, USA, and Japan's Broadcast Web Sites (한·미·일 지상파 방송사의 웹 접근성 비교·분석)

  • Park, Seong-Je;Kim, Yung-Keun;Kim, Jong-Weon
    • Journal of Korea Society of Industrial Information Systems
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    • v.19 no.4
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    • pp.105-117
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    • 2014
  • Acquisition of information through the broadcast media is essential for modern life and each broadcaster has progressed its service over the internet with the development of digital technology. Under this circumstance, this study presented the results which compared and analyzed the web accessibility evaluation for Korea, USA, and Japan's leading broadcaster web sites. According to the study results, there was no significant difference in the level of accessibility in all web sites of three countries, but accessibility compliance rate such as alternate text, skip-navigation of repeated region, and title was somewhat insufficient for Korean web sites. In addition, accessibility errors in the brightness contrast of the text contents, the run of the functions that a user doesn't have any intention, the clear statement of the default language, and the label provision were investigated. Therefore, Korean broadcasters should urgently improve and modify these errors and problems for effective web accessibility.

A Study on Analyzing the Degree of Conforming to Web Accessibility by the Center for Teaching and Learning Support of Cities and Provinces (시·도 교육청 교수학습지원센터의 웹 접근성 준수 정도 분석)

  • Kim, MiJeong;Kim, JaMee
    • The Journal of Korean Association of Computer Education
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    • v.21 no.2
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    • pp.59-71
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    • 2018
  • The purpose of this study is suggesting the direction for improving web accessibility by analyzing the state of abiding by the web accessibility by the centers for teaching and learning support at the education offices in cities and provinces which provide the learning and teaching materials to the K-12 members and the interested people. For this aim, nine centers for teaching and learning support were evaluated. The primary manual evaluation by two experts and the evaluation by 18 users were conducted. The users were comprised of hearing-impaired people, visually-impaired people, brain-disabled people, the elderly, various browser users, and a variety of operating system users. As a result of the analysis, not a single center for teaching and learning support had conformed to web accessibility in the expert evaluation and the user evaluation. As a result of the expert evaluation, the errors regarding web design improvement, HTML source error correction, and provision of alternative measures for the disabled were found. This study is meaningful in the sense that it provided various discussions with regard to the direction of the future web accessibility evaluation based on the improved web accessibility evaluation method.

An Evaluation of Web Accessibility Related to Tripitaka Koreana Websites (국내 대장경 관련 웹 접근성 평가)

  • Kim, Heesop;Seo, Jiwoong;Lee, Jee min
    • Journal of the Korean Society for Library and Information Science
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    • v.52 no.1
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    • pp.87-112
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    • 2018
  • The objective of this research is to measure the quality of web accessibility of Tripitaka Koreana websites. To achieve this research aim, three typical websites were selected, and conducted both the system-based evaluation and the user-based evaluation using the six common indicators. It found that no website satisfied with the 95% accessibility level in all six indicators, and users were more likely to respond positively to the high level of web accessibility results from the system-based evaluation (i.e., providing alternate texts, providing titles, displaying the basic languages, performing user requests, and providing labels). We suggested some ideas to increase the web accessibility based on the results of analysis.

A Study on the Spatial Distribution of the Vacant Houses and their Accessibility : Focused on the Vacant Houses in Okcheon-gun, Chungcheongbuk-do (빈집 공간분포 특성 및 접근성에 관한 연구 : 충청북도 옥천군 빈집을 중심으로)

  • Lee, Jong-Soo;Kim, Sun-Duck
    • The Journal of the Korea Contents Association
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    • v.21 no.12
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    • pp.791-802
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    • 2021
  • In Korea, the cities continue to deteriorate, while the vacant houses in the small local towns emerge as a serious social problem. Despite the vacant houses emerge as a serious social problem in the small local towns as well as in the large cities, the basic researches into them are yet to be conducted on a full scale. Thus, in order to know about the spatial distribution of the vacant houses, this study conducted the square analysis and the kernel density analysis. As a result, it was confirmed that the vacant houses in Okcheon-gun had certain crowding forms and characteristics at the level of statistical significance. Next, in order to examine the distribution of the vacant houses in terms of the accessibility to the living SOC facilities, the GIS network analysis was performed, focusing on the major facilities and road networks. As a result, it was found that the better the accessibility to the living SOC facilities such as medical and well-being was, the ratio of the vacant houses was lower. In contrast, it was found that the accessibility to the obligatory facilities such as public administration and educational facilities did not have any important effects on the distribution of the vacant houses. All in all, through this study, the spatial distribution of the vacant houses in the small local town and their accessibility to the major SOC facilities could be analyzed.

Innovative Spatial Analysis of Violent Crime Hot Spots in Korea: Implications for Urban Policy

  • Kyungjae, Lee
    • Asian Journal of Innovation and Policy
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    • v.11 no.3
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    • pp.320-341
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    • 2022
  • Empirical applications to explain criminogenic events are abundant. While much of the research in criminal studies concentrates on understanding the motivations of offenders and preventing victimization from a micro perspective, there have been recent theoretical advancements that give priority to the role of spatial factors in directly impacting crime rates. The primary purpose of this study is to investigate the empirical inference between violent crime incidence and spatial characteristics of local areas focusing particularly on spatial accessibility conditions in the areas. Applying discrete spatial econometrics models, this study reveals a significant relationship between spatial accessibility and the formation of violent crime hot spots in South Korea. Along with other variables, it is revealed that road accessibility has a clear association with violent crime hot spots. Based on the findings, this study suggests some policy implications such as effective surveillance systems, land use restrictions, and advanced street lighting.

An Exploratory Study on the Effect of Price as an Anchor on Willingness-to-pay: Anchoring-and-adjustment or Selective Accessibility

  • Song, Jae-Do
    • Asia Marketing Journal
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    • v.18 no.4
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    • pp.27-49
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    • 2017
  • The two competing underlying mechanisms of anchoring, anchoring-and-adjustment and selective accessibility, have very different managerial implications for the effect of price as an anchor on willingness-to-pay (WTP). To clarify their relative roles in inducing the anchoring effect, path analysis modeling in which two paths are included in a single model was utilized. The first path proceeds directly from anchor price to WTP, representing anchor-and-adjustment. The second path, representing selective accessibility, includes a mediator formed by various explanatory variables of WTP. The results consistently show that only the direct path, anchoring-and-adjustment, is significant. The results also show that the level of available product information has no significant moderation effect on both of the paths, which implies the robustness of the result with respect to information level.

A Study on the Accessibility of Web Resources via Citation Analysis (인용문헌에 나타난 웹 자원의 접근성에 관한 연구)

  • Kim, Hong-Ryul
    • Journal of the Korean Society for information Management
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    • v.23 no.1 s.59
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    • pp.181-200
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    • 2006
  • The purpose of this study is to analyze the accessibility of web resources contained in the references section of journal articles.1 was identified a total of 1,377 web citations for a major journal in information science over a ten year period. The results show that the accessible ratio of domestic web resources was at 40% and the ratio of foreign web resources about 50%. The accessible ratio of domain type web resources was shown 58% while the same ratio for file type web resources was 45%. This low accessibility of we resources in references poses threat to the overall value of journal articles.

Influence of Perceived Neighborhood Walking Environment on Satisfaction for the Elderly (노인의 거주지 주변 보행환경 인식이 만족도에 미치는 영향)

  • Park, Young-Eun;Jung, Sung-Gwan;Lee, Woo-Sung
    • Journal of Environmental Science International
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    • v.28 no.12
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    • pp.1111-1121
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    • 2019
  • The purpose of this study is to analyze the effect of perceived walking environment around neighborhood on satisfaction for old adults in Daegu. The study was conducted using 407 questionnaires were collected through the survey. The walking environment was categorized into accessibility to neighborhood walking facilities and walking environment around path. Regarding perception of walking accessibility, access to 'public transit stops' and to 'medical facilities' was relatively high. For walking environment, 'pavement condition', 'continuity of sidewalk', and 'slope of sidewalk' were rated relatively high. Multiple regression analysis after factor analysis of walking environment variables showed that religious and convenient facilities, park and leisure facilities, and medical and welfare facilities had a significant effect on satisfaction in walking accessibility. For walking environment the convenience for walking, safety for walking, and amenities for walking had a significant effect on satisfaction. The findings from this study can be used for improving the walking environment for old adults.