• 유통과학연구
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• 제16권11호
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• pp.47-56
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• 2018

Purpose - In this research, the expectation level of service of Incheon International Airport was investigated. Service expectation level is critical to the customers' satisfaction and should be managed. Regarding the expectation level of service, the concepts have been defined and introduced by some researchers including Zeithaml, Berry, and Parasuraman (1993). However, due to the difficulties of measuring the level, researches on the expectation level of service have been limited. The main reason of difficulties of measuring the effects is that desired service, adequate service, perceived service, predicted service which are the conceptual components of the expectation level of service are psychologically described concepts and thus are hard to set up standards and to measure numerically. All that one can discern is that desired service level is higher than adequate service level or perceived service level is lower than predicted service level under the certain conditions, etc. Research design, data, and methodology - In this research, the level of service and factors affecting the level are investigated using the case of an Airport. The main idea of research is to investigate whether a supposed factor that is alleged to affect the expected service level is working empirically. The supposed factor is service provider's promise to provide certain level of service to customers. Results - The research results can be summarized as follow. First, service provider's promise, in this case the Airport's Service Quality Award by Airports Council International which can be regarded as objective promise to provide the certain level of service to customers is turned out to be influential to factors affecting expectation level of service. Second, service provider's promise affects to move the customers' expectation level of service upward especially the service of delivering the necessary information to customers in the airport correctly and swiftly. Conclusions - The implications of the research results are, first, customers' expectation level of service in influenced by service provider's promise, second, airport's service award increases the level of customers' service level and as a result for the airport to meet the customers' expectation level of service more efforts should be made.

• 인간행동과 음악연구
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• 제13권2호
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• pp.17-30
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• 2016

본 연구의 목적은 전문 음악치료사들을 대상으로 국내 성인지적장애인 대상 음악치료 임상중재의 현황과 중재내용을 분석하는 것이다. 이를 위해 성인지적장애인 대상으로 음악치료제공경험이 있고 설문참여에 동의한 음악치료사 39명 가운데 정규 자격증을 취득한 음악치료사 32명의 응답을 분석하였다. 설문지는 음악치료사의 배경정보, 성인지적장애인 음악치료 환경, 형태, 음악치료 진단, 목표설정, 중재전략, 성인지적장애인 대상 음악치료의 어려움에 대해 묻는 문항으로 구성되었다. 분석 결과 성인지적 장애인을 대상으로 한 음악치료는 사회복지시설, 병원, 음악치료센터 등 다양한 시설에서 시행되고 있는 것으로 나타났다. 본 연구에 참여한 음악치료사들이 설정한 주된 음악치료 목표는 상호작용 향상으로 나타났는데, 이는 기관 담당자의 의견과는 일치했지만 음악치료가 소속된 기관의 서비스 항목인 정서 안정과는 일치하지 않았다. 성인지적장애인 대상 음악치료에서 상호작용 향상을 위해 가장 많이 활용된 활동은 악기연주로 나타났고, 음악치료 내에서 음악을 사용할 때 가장 많이 활용한 음악 요소는 형식인 것으로 나타났다. 본 연구를 통해 나타난 성인지적장애인 대상 음악치료 중재에 가장 큰 영향을 미친 기관 관련 요인은 기관의 특성이었고, 대상 관련 요인은 기능수준으로 나타났다. 성인지적장애인 대상 음악치료 중재의 전문성을 강화하기 위해 성인지적장애인 대상 음악치료 진단도구 개발과 기관 담당자와의 원활한 소통이 요구된다. 본 연구의 결과는 음악치료가 성인지적장애인 대상으로 효과적인 중재로 기능할 수 있는 가능성을 시사하고, 향후 전문성 향상을 위한 방안을 제시하는 데 의의가 있다.

• 농업과학연구
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• 제44권4호
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• pp.463-476
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• 2017

Climate change is considered as the greatest threat to our future and descendants. The Korean government has set a target for 2030 to reduce emission of greenhouse gases (GHGs) by 37% from the business-as-usual levels which are projected to reach 851 million metric tons of $CO_2eq$ (Carbon dioxide equivalent). In Korea, GHGs emission from agriculture account for almost 3.1% of the total of anthropogenic GHGs. The GHGs emitted from agricultural land are largely classified into three types: carbon dioxide ($CO_2$), methane ($CH_4$), and nitrous oxide ($N_2O$). In Korea, rice paddies are one of the largest agricultural $CH_4$ sources. In order to analyze domestic research trends related to $CH_4$ emission from rice paddies, 93 academic publications including peer reviewed journals, books, working papers, reports, etc., published from 1995 to September 2017, were critically reviewed. The results were classified according to the research purposes. $CH_4$ characteristics and assessment were found to account for approximately 65.9% of the research trends, development of $CH_4$ emission factors for 9.5%, $CH_4$ emission reduction technology for 14.8%, and $CH_4$ emission modeling for 6.3%, etc. A number of research related to $CH_4$ emission characteristics and assessment have been studied in recent years, whereas further study on $CH_4$ emission factors are required to determine an accurate country-specific GHG emission from rice paddies. Future research should be directed toward both studies for reducing the release of $CH_4$ from rice paddies to the atmosphere and the understanding of the major controlling factors affecting $CH_4$ emission.

• 유통과학연구
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• 제14권2호
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• pp.113-121
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• 2016

Purpose - The purpose of this study is to identify team commitment affecting employees' innovative activities and factors affecting team commitment including empowerment by leaders and job enrichment factors. In other words, so as to explain outcome variables of innovative activities, this study aims to emphasize employees' attachment roles towards their groups within nomological network, and identify the motives encouraging employees' innovative activities. The research purpose is significant due to the realistic situation of hotel industry. The reason why innovative activities are important can be found in recent changes of business environment. Also, unlike other various studies on precedence factors encouraging employees' innovative activities, this study classified those precedence factors into job and leader characteristics, and it emphasized the importance of team commitment as the process that job and leader characteristics are connected to innovative activities. Research design, data and methodology - The survey for this study was conducted during October 6^th ~ November 10^th in 2014 to the employees who are working in 5-star hotels in Korea. As for the selection of hotels and sampling method, convenience sampling method was used to the employees in 5-star hotels. Self-report method was used in the survey, judging that the employees' characteristics would be relatively homogeneous. 311 questionnaires were distributed in total, and 275 reponses were collected. After excluding the missing and unreliable responses, 245 questionnaires were used in the research. SPSS and AMOS programs were used for the analysis. Results - First, empowering leadership had positive effects on hotel employees' team commitment. It indicates that hotel employees are more committed to their team when their leaders set examples, provide information, and involve employees in decision-making process. Second, as a result of the relationship analysis in task diversity, task significance, task identity and team commitment, task diversity and task significance had significant effect on team commitment, while task identity had no significant effect on team commitment. It indicates that team commitment is enhanced when the employees can conduct diverse types of jobs and get more opportunities to talk with the guests. Also, the repetition for the same jobs in hotel rooms and the space for preparing food and beverage do not lead to team commitment, even though the employees fulfill their duties to the end. Third, hotel employees' team commitment has positive effect on their innovative activities. It indicates that employees voluntarily conduct innovative activities when they are attached to their team and identifies themselves with the team. Conclusions - There are theoretical and practical implications in this study. First, in terms of the theoretical perspective, this study proposes structural framework in team commitment, and it identifies the psychological mechanism in team commitment from the aspect of social exchange, which resulted in identification of precedence factors related to team commitment. In addition, this study presents new possibilities for relevant studies about team commitment by examining the effect on team commitment when the importance of innovative activities is emphasized in recent business environment.

• 한국간호교육학회지
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• 제3권2호
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• pp.163-192
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• 1997

As the population over the age of 65 increases, the demand for nurses who care for this group also continues to grow. Well-prepared nurses who are knowledgeable and skilled for the elderly can be prepared through systematic gerontological nursing curricula. This study was carried out to identify the needs for gerontological nursing curricular contents. The subjects for this study were two participant groups the educators who teach gerontological nursing in three-year and four-year baccalaureate nursing programs, and the nurses who are working with the elderly in hospitals, community health centers, social welfare agencies, and community health practioner's posts. The major findings of the study are as follows : 1. The differences between actual contents and essential contents of the educators : Concerning the actual contents that is actually taught, the educators showed the highest scores on the demographics of older adults and the lowest scores on the cultural variations affecting health care. Regarding the essential contents, the educators showed the highest scores on the demographics and the lowest scores on the economics of aging. Aside from the demographics, all of the items were found to have significant differences between essential and actual contents. This implies that all the content areas except demographics should be emphasized. 2. The differences between actual knowledge and essential knowledge of the nurses : Concerning the nurses' actual knowledge, the nurses showed the highest scores on the common health problems and their treatment and the lowest scores on the politics of aging. Regarding the essential knowledge, nurses showed the highest scores on the chronic illness and common health problems and the lowest scores on their roles and functions. However, they thought all the items to be essential. All of the items were found to have significant differences between actual and essential knowledge. The nurses who studied gerontological nursing in their school years and after graduating had more knowledge. However, they felt more knowledge was needed. This implies that the nurses need more education in all content areas of gerontological nursing. 3. The differences between educators and nurses : Concerning the essential contents, the educators showed higher scores on the demographics and growth and development than the nurses. Whereas, the nurses showed higher scores on the cultural variations, long-term care, economics of aging, politics of aging, legal and ethical issues, and common health problems than the educators. 4. Activities of nursing care for the elderly : Most common activities were related to direct nursing care such as giving physical care, counseling/teaching clients, and assessing and planning care for the clients. Nurses thought that all the items were critical, but they showed relatively low scores on the following :'serve on multidisciplinary committee', 'preparing reports', 'evaluation of outcomes of care', 'determine policy for nursing service', 'set patient care standards', and 'participate in nursing research' The constraints in providing better nursing service were time constraints, administrative restraints, social restraints, and inadequate knowledge.

• 한국건설관리학회:학술대회논문집
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• 한국건설관리학회 2008년도 정기학술발표대회 논문집
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• pp.93-98
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• 2008

해운대 두산 위브 더 제니스는 부산시 해운대구 수영만에 인접한 매립지에 세워지는 건축물로서 현재 지하 터파기 및 일부 기초공사 진행 중인 건축물이다. 타워동의 주 용도는 주거용 건축물로 높이 300m, 층수 80층으로 이루어져 주거용 콘크리트 건축물로서는 동양 최대의 높이를 자랑하고 있다. 타워는 총 3개의 고충타워와 1개의 저층타워로 이루어져 있으며 지하 저층부 길이가 가로폭 230m, 세로폭 200m로 전체가 한 개의 덩어리로 이루어진 구조물이다. 횡력저항 시스템은 중앙의 $700{\sim}800mm$ 두께의 코어벽체가 4방향의 외곽으로 확장되어 있으며 슬래브 외곽주변을 철근콘크리트 기둥을 설치하여 건축적인 요구사항에 부합되면서 횡방향 하중에 아주 효율적으로 저항할 수 있도록 계획되었으며, 풍 진동에 대해서도 아주 만족스러운 결과를 가져다주었다. 슬래브 바닥 시스템은 두께 250mm인 플랫 플레이트를 적용하여 충고의 최소화 및 외주부의 테두리보나 드롭패널을 설치하지 않아 시공성 및 공기단축에 부합되도록 계획되었다. 시공 시 및 준공 후에도 지속적인 상시 모니터링 시스템을 구축하여 계측된 자료를 기준으로 구조물의 안전성과 사용성을 객관적으로 판단하고 검증할 수 있도록 하였다.

• Journal of Advanced Marine Engineering and Technology
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• 제41권1호
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• pp.99-104
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• 2017

본 연구는 태양일사에 의하여 가열되는 온실상단에 고온의 태양잉여열을 축열조에 축열한 후 이를 이용하여 온실을 난방하는 히트펌프시스템의 실증연구에 관한 것으로 히트펌프시스템은 축열조를 구비하고, 각종 열교환을 위한 판형열교환기, 팬코일유닛 그리고 부가적인 에너지원으로 태양일사를 직접 집열할 수 있는 태양집열기로 구성되어 있다. 히트펌프시스템은 R410a냉매를 사용하며 일반적인 히트펌프시스템과 마찬가지로 외기열원만으로도 운전될 수 있으며, 온실내부의 설정온도에 따른 제어로직에 따라 외부조작없이 온실상단열의 축열운전, 외기공기에 의한 외기열원 및 축열조의 온수를 히트펌프의 작동 없이 난방하는 다수의 운전방식이 자동적으로 운전되도록 하였다. 개발된 축열식 히트펌프의 현장평가 성능실험을 위하여 제주시 조천리에 있는 $100m^2$ 크기의 온실에 설치하고 10월부터 12월까지 운전하였다. 실증연구 실험을 수행한 결과로써 외기열원을 이용하여 난방 할 경우 난방열량은 19.9 kW의 용량을 얻을 수 있었으며, 온실상단의 잉여열에 의하여 축열조의 온수로 히트펌프운전 없이 직접 난방 할 경우에 난방열량은 21.4 kW로 외기난방과 비슷한 난방용량을 나타내는 것을 알 수 있었다.

• 한국치위생학회지
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• 제7권2호
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• pp.153-166
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• 2007

The job of dental hygienists is specialized, and they have to be capable of performing their primary duties including prevention of oral diseases, oral prophylaxis, and oral health education. To ensure their successful job performance, dentists should have an accurate understanding of their duties and need a change of mind-set about them. And there should be written legal and concrete regulations on the coverage of their work in order to let them boost their job performance with pride and a sense of responsibility. The purpose of this study was to examine the actual roles and job performance of dental hygienists in clinical field in an attempt to discuss the substantial job performance of dental hygienists and their job enlargement. It's basically meant to help enhance the efficiency and quality of medical services. The subjects in this study were 471 dental hygienists in dental clinics, dental hospitals, university hospitals and general hospitals across the nation, on whom a survey was conducted in person from March 2 to 25, 2005. The collected data were analyzed with SPSS Win 12.0 program, and the findings of the study were as follows: 1. The major jobs they currently performed included oral health education, hospital management, simple duties, extensive dental hygiene duties and joint treatment assistance. They hoped to continue to be responsible for oral health education, preventive treatment and extensive dental hygiene duties. 2. As for their current job by age, extensive dental hygiene duties, preventive treatment, joint treatment assistance, preserving treatment, prosthetic treatment and pediatric treatment were most conducted by the dental hygienists who were at the age of 26 to less than 31, and those who were at the age of 31 and up were most responsible for hospital management and simple duties. 3. As to job awareness by workplace, their workload was statistically significantly different according to their workplace. The hospital employees took care of more work than those in clinics. 4. Concerning job awareness by age, the younger dental hygienists suffered more role conflicts and were given a less free hand in work handling, the middle-aged group's job was uncertain. Legal regulations about the coverage of their work should be prepared in detail as a measure to stir up their responsible job performance and pride. In order to take advantage of experienced dental hygienists, their duties should be more differentiated and specialized, and their working conditions should be improved to boost their job satisfaction. That is, they should be given ample chances for promotion and serving as a middle manager and be given fair treatment according to their career. If their work is accurately darified and specialized based on career, it will boost the efficiency of dental treatment. Dental hygienists also should direct sustained efforts into self-development in order to become a skilled and professional oral health personnel.

• 시큐리티연구
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• 제36호
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• pp.29-55
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• 2013

현대 사회에서 치안서비스에 대한 국민들의 기대수준은 시간이 흐를수록 상승하고 있고, 경찰의 한정된 자원만으로는 감당하기에 부족한 현상이 발생하고 있다. 지금까지 국가가 독점했던 경찰활동은 다양한 치안활동의 주체들과 협력하는 시스템으로 변해가고 있으며, 지역사회는 경찰이 감시하고 법을 집행해야 할 대상 또는 공간이 아니라 효율적인 경찰활동을 위한 협력자로 인식하고 있다. 일본경찰은 오래 전부터 협력치안을 중심으로 한 경찰활동을 강화하기 위하여 지역주민과 함께 주민들의 신변을 위한 범죄예방과 검거활동, 주민의 불안과 고뇌 등의 다양한 문제 해결활동을 통해 지역사회의 문제를 파악하고 지역주민들과 함께 해결해 나가고 있다. 협력 치안활동을 위한 가장 대표적인 법적 근거에 해당하는 1979년 나가오카쿄시(長岡京市) 방범추진에 관한 조례를 시작으로 최근에는 도쿄도의 각 지방자치단체에서 안전 안심 마을 만들기 조례(東京都安全 安心まちづくり條例)와 함께 지역사회 내의 주택, 도로, 공원, 주차장, 번화가, 학교, 상업시설 등 공간에서 발생하는 범죄취약지역과 각종 시설의 안전을 도모하기 위한 시행규칙과 시행령이 제정 시행되고 있다. 일본의 민경협력치안활동은 단순히 범죄예방을 위해 경찰이 개입하는 것이 아니라 범죄의 도시를 재생하기 위해 오래전부터 실시해온 국가정책의 일환이며, 이에 경찰뿐만 아니라 국토교통성, 총무성, 법무성, 문부과학성, 수상관저실 등 모든 정부부처가 범죄예방과 퇴치 및 안전한 도시를 만들기 위해 협력하고 있는 민경협력치안활동 시스템은 가장 주목받는 시스템이며 그 시사점이 크다 하겠다.

• 대한한방내과학회지
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• 제31권4호
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• pp.892-900
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• 2010

Objectives : To save the lives of patients with cardiac arrests, CPR must be performed rapidly and precisely. Regarding its critical necessity, there is a growing tendency to encourage whomever witnesses the cardiac arrest to perform basic CPR. However, the attitude toward basic CPR nor its current state of education in Korean Oriental Medical arena, which is one of the dual axes unique to Korean medical system, are not known. This is a kind of pilot study to research attitudes toward and the educative effect of basic CPR among oriental medical doctors in Korea. Methods : We carried out surveys and tests targeting nineteen apprentice doctors working in Dongguk University Ilsan Oriental Hospital, who were receiving training for 'AHA BLS course for healthcare providers', on the attitude toward and educative effect of basic CPR before and after the education. Results : The pre-educational survey showed that most of the participants felt the necessity to be trained in the BLS course, were not confident about performing CPR, and not well-acquainted with the whole process of performing CPR. After education, however, none of them responded with a lack of confidence to perform basic CPR, and the score of the confidence to perform basic CPR was significantly increased, too (from $2.05{\pm}0.71$ to $4.05{\pm}0.40$, n=19, p<0.001). Moreover, all of them answered they were satisfied with this BLS course, and it aroused their sense of responsibility as oriental medical doctors. All the participants passed the exam, and their average score for BLS scheme performance was $28.2{\pm}1.3$. Conclusions : It is necessary, in the future, to set up a management system for intensive, regular and continuous reeducation and expand the research on the perception and attitude targeting larger numbers and more multilevel groups of oriental medical doctors.