• Title/Summary/Keyword: Web/E-Commerce

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A Study on a Design of Efficient Electronic Commerce System

  • Ko Il-Seok;Shin Seung-Soo;Choi Seung-Kwon;Cho Yong-Hwan
    • Proceedings of the Korea Contents Association Conference
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    • 2004.05a
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    • pp.234-240
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    • 2004
  • Now that the e-commerce users are explosively increasing, there is always followed by a sharp increase in load from the e-commerce system and the heavy traffic on the network, where leads to the delayed service for the client's request. The natural consequences contain decreasing customer satisfaction and weakening the business's competitive position in markets. Therefore, we'll need to study the e-commerce system in due consideration of the operational efficiency and response speed. This study includes a design of e-commerce system, with a hierarchical structure based on the local server, which has the capability of caching necessary to distribute the system load, makes a proposal concerning a split web-cache algorithm devoted to the local web server to finally give an analysis of the performance through the appropriate trial.

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A Study of User XQuery Pattern Method based Recommender System

  • Kim, Jin-Hong;Lee, Eun-Seok
    • 제어로봇시스템학회:학술대회논문집
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    • 2005.06a
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    • pp.476-479
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    • 2005
  • The information available on the Internet has become widely used, primarily due to the ability of Web based E-Commerce and M-Commerce Retrieval Engines to find useful information for users. However, present day Commerce Retrieval Engines are far from perfect because they return results based on simple user keyword matches without any regard for the concepts in which the user is interested. In this thesis, we design and evaluate a Recommender system for web context aware based information retrieval using user profiles. Also, we designed personalization framework in ubiquitous environment based both e-commerce and m-commerce and presented the interaction of user profile including User XQuery pattern in semantic web.

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A Study on the Impact of Service Quality on the Customer Satisfaction in the Business-to-Consumer(B2C) E-Commerce (전자상거래 서비스품질이 고객만족에 미치는 영향에 관한 연구)

  • 송광석;유한주
    • Journal of Korean Society for Quality Management
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    • v.29 no.4
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    • pp.116-132
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    • 2001
  • The world wide web has been growing rapidly. Due to the development, many companies are using the e-commerce through the web as an another tool for the their deal with customers. The internet is utilized as the new distribution business and channel for the most companies. This innovative changes made many people to purchase products through the web. However, there are a lot of problems during the process of supply chain channels. This research is about the impact of service quality on the customer satisfaction in the business-to-consumer(B2C) e-commerce. It was performed by utilizing the methodology for measuring the degree of service quality which has been adopted in the service quality research area. The quality of service is made up of six dimensions(factors): reliability, responsiveness, assurance, empathy, tangible, and convenience. Therefore, we studied the influence of these six factors upon the customer satisfaction, and the results will be summarized.

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Improving the Usability of a Fresh Food E-commerce Site: Practical Application of the Heuristic Evaluation and Think Aloud Method (휴리스틱 평가와 발성사고법을 이용한 농식품 전자상거래 사이트 사용성 평가)

  • Lee, Dong-Won;Kim, Kyung-Min;Oh, Sang-Heon;Moon, Jung-Hoon
    • 한국HCI학회:학술대회논문집
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    • 2008.02b
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    • pp.608-613
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    • 2008
  • Web usability for e-commerce sites becomes a more important issue as e-commerce gains its popularity. As for fresh foods, consumers are especially sensitive to the quality of information during transaction process. Successful fresh food e-commerce sites, such as Wine. com and Tesco, identified regular usability testing as part of key success factors. This paper aims to identify processes for evaluating usability of fresh food e-commerce sites and provide recommendations to improve usability. The study aims to evaluate Web usability of selected Web sites using heuristic evaluation to provide objective Web usability analysis for each transaction process and think aloud method to understand how users actually evaluate the Web site.

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An Analysis of Artwork E-Commerce:With Focus on the Marketing Sucess Factors (마케팅적 성공요인 관점에서 본 미술품 전자상거래분석)

  • Lee, Woo-Chae
    • International Commerce and Information Review
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    • v.7 no.4
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    • pp.59-76
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    • 2005
  • In this research, electronic commercial web-sites of artwork are analysed with ten marketing success factors such as, low price, variety of products convenience of shopping, ensure credibility DB marketing, providing information, virtual community, preoccupying the marketing, quick response, and strategic cooperation. The analysis showed that the main problem of the Korean fine art market is the lack of demand. Though the problem of the offline fine art market is not to be solved by websites, it seems that the solution should be brought through the operation of websites with long-term plans and patience.

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Extension of the Long-term Archival Information Package for Electronic Records to Accommodate Web Records (웹기록물 보존을 위한 전자기록물 장기보존포맷 확장 설계)

  • Park, Boung-Joo;Cha, Seung-Jun;Lee, Kyu-Chul
    • The Journal of Society for e-Business Studies
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    • v.15 no.4
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    • pp.33-47
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    • 2010
  • Web records is valuable information to preserve, because it can be used as a legal evidence about business or e-commerce of a public institution, but it is easily disappeared because of its volatile characteristic. Therefore, archival information package should be defined for long-term preservation. Web records can be stored in the archival information package for electronic records, because web records is a kind of electronic records. However, the NEO(NARS Encapsulation Object), the archival information package for electronic records in Korea, can't able to store web records, because it was developed without consideration of the characteristic of web records. In this paper, we define extended NEO based on the analysis of KoSurWeb and KoDeWeb, that archival information package for document of surface and deep web as well as the NEO. Web records can be preserved and utilized along with electronic records by using the extended NEO. Also it can be used for record and legal evudence by archiving web records of public institution about e-commerce.

Measuring and Improving Method the Performance of E-Commerce Websites (전자상거래 웹사이트의 성능 측정 및 향상 방법)

  • Park, Yang-Jae
    • Journal of Digital Convergence
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    • v.15 no.9
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    • pp.223-230
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    • 2017
  • In the current wireless Internet environment, using a mobile device to quickly access a web site is closely related to measuring the performance of a website. When accessing a website, the user has a long time to access the website and has no access to the website.In this case, the performance of the web site should be improved by measuring and analyzing the performance of the connection delay due to a problem of the web site.Among the performance measurement factors of Web sites, Web page loading time is a very important factor for a successful service business in the situation where most of e-commerce business is being developed as a web-based service.An open source tool was analyzed to analyze the performance of the e-commerce web page to present problems, software optimization methods and hardware optimization methods. Applying two optimization methods to suit the environment will enable stable and e-commerce websites.

Strategies to Improve Usability of Electronic Commerce Sites of Agricultural Products (농산물 전자상거래 사이트의 사용성 개선방안에 관한 연구)

  • Lee, Dongwon;Jo, Suran;Moon, Junghoon
    • Agribusiness and Information Management
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    • v.1 no.1
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    • pp.37-62
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    • 2009
  • Web usability for e-commerce sites becomes a more important issue as e-commerce gains its popularity. As for agricultural products, consumers are especially sensitive to the quality of information during transaction process. Successful e-commerce sites of agricultural products, such as Wine.com and Tesco, identified regular usability testing as part of key success factors. This paper aims to identify processes for evaluating usability for e-commerce sites of agricultural products and provide strategies to improve usability. The study aims to evaluate e-commerce usability of selected e-commerce sites using heuristic evaluation to provide objective e-commerce sites usability analysis for each transaction process.

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Web Services based XML Security Model for Secure Information Exchange in Electronic Commerce (전자상거래에서 안전한 정보 교환을 위한 웹 서비스 기반의 XML 보안 모델)

  • Cho, Kwang-Moon
    • The Journal of Korean Association of Computer Education
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    • v.7 no.5
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    • pp.93-99
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    • 2004
  • The most important technology in the electronic commerce based on Internet is to guarantee the security of trading information exchange. Many technologies are proposed as a standard to support this security problem. One of them is an XML (eXtensible Markup Language). This is used in various applications as the document standard for electronic commerce system. The XML security has become very important topic. In this paper an XML security model for web services based electronic commerce system to guarantee the secure exchange of trading information. To accomplish the security of XML, the differences of XML signature, XML encryption and XML key management scheme respect to the conventional system should be provided. The new architecture is proposed based on unique characteristics of XML. Especially the method to integrate the process management system need to the electronic commerce is proposed.

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Development of a Scenario-based WBT System of Electronic Commerce (전자상거래 교육을 위한 시나리오 WBT (Web-Based Training)형 프로그램 개발에 관한 연구)

  • 임춘성;김훈태;최석현;신범일
    • The Journal of Society for e-Business Studies
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    • v.3 no.2
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    • pp.37-55
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    • 1998
  • This study describes the works on development of a scenario-based WBT system of electronic commerce to introduce and activate electronic commerce in our society because it is mostly required to correctly understand electronic commerce and timely educate its users and technicians for entering into global electronic commerce that binds every commercial area regardless of the borders and nationalities. This system, WBT(Web - Based Training of Electronic commerce), consists of two parts. The one part provides a general concept of EC. This is developed to meet the needs of beginner for EC. The other is a simulator for cyber shopping mall. It is designed for teaching how to shop at cyber shopping mall based on various scenarios. In addition, we can simulate ourselves for EDI, which enables trading partners to conduct routine business transaction, such as purchase orders, invoices and shopping notices with it. Our commitment to the development of this application is consistent with the objectives of being easy to learn electronic commerce and its applications in real world.

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