• Title/Summary/Keyword: Warranty System

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Warranties for Products with Varying Usage Intensity

  • Kim, Jae Soong;Kim, Ji Sung
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.24 no.64
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    • pp.29-38
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    • 2001
  • Most warranty studies assume that the usage intensity is the same for all buyers. However, in real life the usage intensity varies across the population of buyers. In the general case, one can divide the population into $\kappa$ categories. This has implications for manufacturers of products. Should a manufacturer produce one product and offer different warranties for the $\kappa$ groups or produce different products (one for each group) and offer the same warranty. A warranty cost analysis is needed to choose between these options. The analysis complicated by factors such as adverse selection , buyers attitude to risk and the price structure. In this paper we develop models to study the expected warranty cost for products with free replacement warranty with varying usage intensity. Numerical examples are presented.

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A Bayesian Approach to Optimal Replacement Policy for a Repairable System with Warranty Period

  • Jung, Gi-Mun;Han, Sung-Sil
    • Communications for Statistical Applications and Methods
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    • v.9 no.1
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    • pp.21-31
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    • 2002
  • This paper considers a Bayesian approach to determine an optimal replacement policy for a repairable system with warranty period. The mathematical formula of the expected cost rate per unit time is obtained for two cases : RFRW(renewing free-replacement warranty) and RPRW(renewing pro-rata warranty). When the failure time is Weibull distribution with uncertain parameters, a Bayesian approach is established to formally express and update the uncertain parameters for determining an optimal replacement policy. Some numerical examples are presented for illustrative purpose.

Cost analysis for minimal repair model in stepdown warranty policy (단계별 보증제도에서 응급수리 모형에 관한 보증비용 분석)

  • 김재중;김원중
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.16 no.27
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    • pp.21-25
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    • 1993
  • This article is concerned with cost analysis in stepdown warranty policy. The repair of item is divided into two policies. First, perfect repair can be considered that the failurerate is the same as new item. Second, minimal repair is shown that the failurerate is the same as just before the item failure In this paper, the minimal repair model is introduced. And it is assumed that manufacturers repair the item failure within the warranty periodn. But warranty period is not renewed at all. At this point the warranty cost is analyzed in manufacturer's and customer's point of view.

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A Study on a Reliability Prognosis based on Censored Failure Data (정시중단 고장자료를 이용한 신뢰성예측 연구)

  • Baek, Jae-Jin;Rhie, Kwang-Won;Meyna, Arno
    • Transactions of the Korean Society of Automotive Engineers
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    • v.18 no.1
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    • pp.31-36
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    • 2010
  • Collecting all failures during life cycle of vehicle is not easy way because its life cycle is normally over 10 years. Warranty period can help gathering failures data because most customers try to repair its failures during warranty period even though small failures. This warranty data, which means failures during warranty period, can be a good resource to predict initial reliability and permanence reliability. However uncertainty regarding reliability prediction remains because this data is censored. University of Wuppertal and major auto supplier developed the reliability prognosis model considering censored data and this model introduce to predict reliability estimate further "failure candidate". This paper predicts reliability of telecommunications system in vehicle using the model and describes data structure for reliability prediction.

Optimal replacement policy following the expiration of payable RRNMW (유료 재생교체-비재생수리보증이 종료된 이후의 최적의 교체정책)

  • Jung, Ki-Mun
    • Journal of Applied Reliability
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    • v.11 no.4
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    • pp.409-417
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    • 2011
  • In this paper, we consider a replacement model following the expiration of warranty. In other words, this paper proposes the optimal replacement policy for a repairable system following the expiration of payable renewing replacement-non-renewing minimal repair warranty. The expected cost rate per unit time from the user's perspective is used to determine the optimality of the replacement policy. Thus, we derive the expressions for the expected cycle length and the expected total cost to obtain the expected cost rate per unit time. Finally, the numerical examples are presented for illustrative purpose.

Preventive maintenance policy following the expiration of replacement-repair warranty (교체-수리보증이 종료된 이후의 예방보전정책)

  • Jung, Ki-Mun
    • Journal of Applied Reliability
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    • v.12 no.2
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    • pp.57-66
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    • 2012
  • In this paper, we consider the periodic preventive maintenance model for a repairable system following the expiration of replacement-repair warranty. Under this preventive maintenance model, we derive the expressions for the expected cycle length, the expected total cost and the expected cost rate per unit time. Also, we determine the optimal preventive maintenance period and the optimal preventive maintenance number by minimizing the expected cost rate per unit time. Finally, the optimal periodic preventive maintenance policy is given for Weibull distribution case.

A Study on the Improvement of Housing Quality Control System for the Protection of Consumer (소비자 보호를 위한 우리나라 공동주택 품질보장체계의 문제점과 개선방안 연구)

  • 최재순;장성수
    • Journal of the Korean housing association
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    • v.14 no.3
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    • pp.77-84
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    • 2003
  • This study analyzes the necessity and situation of the improvement of housing quality control system for the consumer. we find several defeats of the Housing Quality Control System in Korea. Especially there is no any organization that manange the total housing quality control. So this study suggest the home warranty system should be established as soon as possible for protectings home-buyers and improving housing quality.

Construction of Fuzzy Logic Based on Knowledge for Greenery Warranty Systems (그린 보증시스템을 위한 지식기반 퍼지로직 구축)

  • Lee, Sang-Hyun;Lee, Sang-Joon;Moon, Kyeong-Il
    • Journal of the Korea Society of Computer and Information
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    • v.16 no.3
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    • pp.17-25
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    • 2011
  • Green IT, composed term with Green and Information Technology(IT), use IT for energy savings and carbon emission reductions. Green IT went beyond the scope of greening IT, and recently it's concept is expanded as far as counterplan of climate change including greening other industries by IT. 85% of total greenhouse gas emissions from the energy sector and 20% of them comes from transport parts, so it is time to research IT for automotive industry. In this paper, we take up the knowledge based fuzzy logic to provide life cycle analysis associated with greenhouse gas emissions for industry produced warranty claims frequently such as automobile industry. We propose a analysis method of warranty claims using expert knowledge about the warranty in car exhaust systems related to greenhouse gas emissions, past test results of malfunction, analysis of past field data, and warranty data. Furthermore, we propose life knowledge-based GWS (Greenery Warranty System). We demonstrate the applicability of IT in eco-friendly automotive industry by implementing knowledge-based fuzzy logic and applying.

Replacement Model Following the Expiration of NFRRW (비 재생무료교체-수리보증이 종료된 이후의 교체모형)

  • Jung, Ki-Mun
    • The Korean Journal of Applied Statistics
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    • v.23 no.6
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    • pp.1147-1156
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    • 2010
  • This paper proposes a replacement policy following the expiration of a non-renewing free replacement-repair Warranty(NFFRW). The non-renewing free replacement-repair warranty is defined and then the maintenance model following the expiration of the NFRRW is studied from the user's point of view. As the criteria to determine the optimality of the maintenance policy, we consider the expected cost rate per unit time from the user's perspective. All maintenance costs of the system incurred after the expiration of the warranty are paid by the user. Given the cost structures during the life cycle of the system, we determine the optimal maintenance period following the expiration of a NFRRW. Finally, the numerical examples are presented for illustrative purposes.

An Empirical Study on the Repair Rate of Domestic Gas Boiler within Warranty Period(I) (가정용(家庭用) 가스 보일러의 보증기간내(保證期間內) 수리율(修理率)에 관(關)한 실증적(實證的) 연구(硏究)(I))

  • Han, Jae-Hoon;Kim, Bong-Sun
    • Journal of the Korea Safety Management & Science
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    • v.16 no.1
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    • pp.139-146
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    • 2014
  • As Crosby notes, the most companies spend 15 to 20% of their sales dollars on quality costs. Generally the most effective way to manage quality costs is to avoid having defects in the first place. In this paper we have studied about the repair(service) problem of domestic gas boiler within warranty period. We develop a system, which man could find the cause of the problem at an early stage and could devise a countermove to the problem under supposing that the service(repair) rate follows exponential distribution and the product is manufactured lot-for-lot continually. Using the developed early sensing system. it is expected to improve the reliability of the product, to save expenses of company and to improve customer's satisfaction. And the system will be expended to incorporate information technology, which can detect the repair rate automatically.