• Title/Summary/Keyword: User-Centered

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An investigation of the User Research Techniques in the User-Centered Design Framework - Focused on the on-line community services development for 13-18 Young Adults (사용자 중심 디자인 프레임워크에서 사용자 조사기법의 역할에 관한 연구 - 13-18 청소년용 온라인 커뮤니티 컨텐트 개발 프로젝트를 중심으로)

  • 이종호
    • Archives of design research
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    • v.17 no.2
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    • pp.77-86
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    • 2004
  • User-Centered Design Approach plays important role in dealing with usability issues for developing modern technology products. Yet it is still questionable whether the User-Centered approach is enough for the development of successful consumer contents since the User-Centered Design is originated from the software engineering field where meeting customers' functional requirement is the most critical aspect in developing a software. However, modern consumer market is already saturated and in order to meet ever increasing consumer requirements, the User-Centered Design approach needs to be expanded. As a way of incorporating the User-Centered Approach into the consumer product development, Jordan suggested the 'Pleasure-based Approach' in industrial design field, which usually generates multi-dimensional user requirements: 1)physical, 2)cognitive, 3)identity and 4) social. It is the current tendency that many portal and community service providers focus on fulfilling both functional and emotional needs for users when developing new items, contents and services. Previously fulfilling consumers' emotional needs solely depend on visual designer's graphical sense and capability. However, taking the customer-centered approach on withdrawing consumers' unknown needs is getting critical in the competitive market environment. This paper reviews different types of user research techniques and categorized into 6 ways based on Kano(1992)'s product quality model. Based on his theory, only performance factors, such as suability, can be identified through the user-centered design approach. The user-centered design approach has to be expanded to include factors include personality, sociability, pleasure, and so on. In order to identify performance as well as excellent factors through user research, a user-research framework was established and tested through the case study, which is ' the development of new online service for teens '. The results of the user research were summarized at the end of the paper and the pros and cons of each research techniques were analyzed.

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Incorporating User-Centered Design Process into CBD Methodology (CBD 방법론에서의 사용자 중심 설계 프로세스의 적용 방안에 관한 연구)

  • Ham, Dong-Han;Kim, Jin-Sam;Park, Chang-Soon
    • 한국IT서비스학회:학술대회논문집
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    • 2003.11a
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    • pp.233-240
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    • 2003
  • To develop high-quality software systems satisfying the customer's needs, user-centered design (UCD) process has been emphasized in the area of human-computer interaction. And component-based development (CBD) has been extensively studied to realize a systematic software reuse, thereby reducing the time-to-market and the development cost. Balanced integration of user-centered design process and CBD process will be a promising way for successful software construction, which effectively achieves three goals: the quality of software, the cost of software development, and the time-to-market. However, traditional CBD methodology seems to lack the concept of user-centered design process and the relevant methods. This paper proposes a way of incorporating user-centered design process into a CBD methodology. Firstly, this paper gives the brief introduction of UCD. Secondly, we explain typical UCD activities and methods along the phase of systems development lifecycle and propose the use of usability maturity model (UMM) for integrating UCD activities and methods with those of CBD methodology. Finally, as a case study, we describe the results of comparing the UCD activities to the activities of MaRMI-III, which has been developed as a CBD methodology at ETRI.

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Usability Test Guidelines for Speech-Oriented Multimodal User Interface (음성기반 멀티모달 사용자 인터페이스의 사용성 평가 방법론)

  • Hong, Ki-Hyung
    • MALSORI
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    • no.67
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    • pp.103-120
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    • 2008
  • Basic components for multimodal interface, such as speech recognition, speech synthesis, gesture recognition, and multimodal fusion, have their own technological limitations. For example, the accuracy of speech recognition decreases for large vocabulary and in noisy environments. In spite of those technological limitations, there are lots of applications in which speech-oriented multimodal user interfaces are very helpful to users. However, in order to expand application areas for speech-oriented multimodal interfaces, we have to develop the interfaces focused on usability. In this paper, we introduce usability and user-centered design methodology in general. There has been much work for evaluating spoken dialogue systems. We give a summary for PARADISE (PARAdigm for Dialogue System Evaluation) and PROMISE (PROcedure for Multimodal Interactive System Evaluation) that are the generalized evaluation frameworks for voice and multimodal user interfaces. Then, we present usability components for speech-oriented multimodal user interfaces and usability testing guidelines that can be used in a user-centered multimodal interface design process.

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A User Interface Prototype Generation Technique Supporting Usage-Centered Design (사용성 중심설계를 지원하기 위한 사용자 인터페이스 프로토타입의 생성기법)

  • 김정옥;유철중;장옥배
    • Journal of KIISE:Software and Applications
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    • v.31 no.1
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    • pp.29-42
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    • 2004
  • According to rapid growth of a web environment, usage-centered design is being highlighted. This paper suggests the development step and algorithm to generate a user interface prototype automatically on the basis of usage-centered design. For this purpose, The transition object of the user interface is modeled from requirement analysis, and an modeling rule as well as algorithms of business events are made for the creation of the user interface. Through these processes, visual cohesions of business events become strong and unskilled designers can develop the qualified user interface prototypes. A user's understanding of business tasks can also be improved and prototype iterations reduced.

Curriculum of Library & Information Science in Digital Information Environment (디지털정보환경에서의 문헌정보학 교육과정)

  • 구본영
    • Journal of the Korean Society for information Management
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    • v.17 no.3
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    • pp.93-108
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    • 2000
  • The purpose of this study is to analyze user needs of university libraries for design of user-centered information retrieval system. To do this, 6 kinds of basic system design factors necessary for user-centered information retrieval system design of the university libraries are used. The user needs which should be considered for system design are examined and analyzed through the questionnaires made by user-centered approach according to the design factors.

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Empirical Evaluation of Optimal User-Centered LED Lighting Environments in Residential Bathrooms

  • Lee, Jeongmin;Choi, Kyungah;Suk, Hyeon-Jeong
    • Science of Emotion and Sensibility
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    • v.16 no.3
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    • pp.305-310
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    • 2013
  • This user-centered research aims to empirically evaluate color temperature (K) and illuminance (lx) of residential bathroom lightings to determine the most optimal lighting conditions for productive task performance as well as for satisfying users' emotional needs. Using 3 LED lighting fixtures, 4 types of lighting contexts were investigated; main lighting, task lighting, shower lighting, and bath lighting. Two lightings were installed parallel to the vertical edges of the main bathroom mirror to be used as main and task lighting, while another fixture was installed above the bathtub to be used for shower and bathing. For each lighting context, subjects (N=54) were instructed to perform a few tasks during which time the users were exposed to different lighting conditions with color temperature ranging from 2700 K ~ 6500 K and illuminance ranging from 100 lx ~ 700 lx. Upon completing the given tasks, subjects were asked to evaluate the lighting conditions and their applicability for performing the given tasks. Based on the user evaluations, the most optimal lighting conditions for the different lighting scenarios are as follow: 1) 3500 K ~ 4300 K and 150 lx for main lighting, 2) 3500 K ~ 4300 K and 500 lx ~ 700 lx for task lighting, and 3) 2700 K ~ 3500 K and 100 lx ~ 150 lx for shower/bath lighting. These results can be used to adjust the lighting standards suggested by KS, as well as be utilized by both engineers and designers in designing new types of user-centered bathroom lightings.

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User Centered Context-aware Smart Home Applications (사용자 중심의 환경맥락 기반 스마트 홈 응용)

  • 오유수;장세이;우운택
    • Journal of KIISE:Software and Applications
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    • v.31 no.2
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    • pp.111-125
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    • 2004
  • In this paper, we applied user-centered context to Smart Home Applications. Current research activities on smart home have just focused on the infrastructure without considering user's contexts and implementation cost. We first realized the user-centered personalized services using ubi-UCAM (a Unified Context-aware Application Model), which exploited contexts from various kinds of smart sensors. We, then, verified its usefulness in the ubiquitous computing-enabled home environment. It can be extended to various application areas since it guarantees independence between sensors and services. Accordingly, it will play a key role in future smart home environment.