• 한국정보시스템학회지:정보시스템연구
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• 제16권1호
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• pp.179-200
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• 2007

In this research, we study how task and KMS fit influences on KMS performance in large corporations during its practical use. Based on the task-technology fit theory and information system success model, we developed a research model by considering the characteristics of KMS for supporting tasks. We try to verify how individual traits, task traits, and KMS Units affect task-KMS fit and how task KMS fit influences on KMS performance. We surveyed 212 employees who were using KMS and working for the large-sized manufacturing firms. We analyzed the collected data from LISREL 8.54 for Windows, and found the following significant results. First user satisfaction is increased when KMS provides knowledge to help to perform task rather than KMS' functionality. Second, user satisfaction is increased when KMS is suitable for performing task Hence, we verified task-KMS fit is an antecedent of user satisfaction. Third, task-KMS fit and user satisfaction have significant impacts on KMS performance. And user satisfaction affected more heavily on KMS performance than task-KMS fit did. As a result, we realized an individual performance can be improved when task KMS fit is high and, consequently, user satisfaction is increased. Forth while the usefulness of task-KMS fit is demonstrated, causal factors such as individual traits, task traits, and KMS traits significantly affect task-KMS fit. Formalization and knowledge trait we significant in enhancing user satisfaction, but KMS self-efficacy, autonomy, md system trait are not. These results indicate that task-KMS fit variable is useful as a measure of KMS performance as well as that of user satisfaction. Based on these results, we conclude that when KMS supports task activity, performance can be significantly improved by coordinating the task with KMS.

• 한국경영과학회:학술대회논문집
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• 대한산업공학회/한국경영과학회 1993년도 춘계공동학술대회 발표논문 및 초록집; 계명대학교, 대구; 30 Apr.-1 May 1993
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• pp.329-338
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• 1993

The main objective of this paper is analyzing the effects of task uncertainty on EUC characteristics and end user satisfaction. Task uncertainty were identified as an important determinant of EUC characteristics. And the moderating effect of task uncertainty on the relationship between EUC characteristics and end user satisfaction was suggested. A field study was undertaken to test the hypothesized relationships among task uncertainty, EUC characteristics, and end user satisfaction Data were collected from 138 end-user of 19 Korean business organizations. The empirical results indicated that task uncertainty was significantly related to EUC characteristics and that task uncertainty had significant effect on the relationship between EUC characteristics and end user satisfaction. Implications and future research directions are drawn for the management of EUC and for further research on EUC.

• 한국도서관정보학회지
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• 제43권1호
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• pp.99-122
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• 2012

통본 연구는 미래 서지기술의 국제적 표준으로 등장한 RDA를 대상으로 하여 RDA에서 개발의 목적으로 지칭하고 있는 이용자 과업(user task)을 다룬다. RDA는 FRBR-FRAD 모델을 기반으로 하여 이용자 과업의 실현방안을 모색하고 있다. 이용자 과업이란 이용자가 정보탐색과정에서 발생하는 자원의 발견, 식별, 선정, 입수의 영역과 자원과 관련된 개체(개인, 기족, 단체, 개념 등)의 발견, 식별, 확인, 이해의 두 영역이다. 본 연구는 RDA의 개념모델인 FRBR-FRAD를 통해 RDA에서 어떻게 자원을 개체와 속성, 그리고 관계의 모델로 정의하고 있는지 분석함과 더불어 이를 근거로 RDA가 어떻게 이용자과업을 지원하고자 하는지 그 방법들을 밝혀보고자 한다.

• 한국감성과학회:학술대회논문집
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• 한국감성과학회 2001년도 춘계학술대회 논문집
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• pp.15-19
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• 2001

This paper describes effectiveness and characteristics of 3 P(point) task analysis as a new Ergonomic and Kansei design method for extracting user demand especially. The key point in 3 P task analysis is to describe the flow of tasks and extract any problems in each task. A solution of a problem means a user demand. 3 P task analysis cal eliminate an oversight of check items by examining the users' information processing level. The suers' information processing level was divided into the following three stages for problem extraction: acquirement of information ---> understanding and judgment ---> operation. Three stages has fourteenth cues such as difficulty of seeing, no emphasis, mapping for extracting problems. To link analysis results to the formulation of a product concept. I added a column on the right side of the table for writing the requirements (user demand) to resolve the problems extracted from each task. The requirements are extracted by using seventh cues. Finally 3 P task analysis was compared with group interview to make the characteristics of 3 P task analysis, especially extracting user demand, clear.

• 한국HCI학회:학술대회논문집
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• 한국HCI학회 2008년도 학술대회 2부
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• pp.158-164
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• 2008

본 논문은 모바일폰의 사용성 연구에 있어서 모바일폰의 사용 특성을 충분히 반영할 수 있도록 추후 연구를 돕기 위한 목적으로 진행되었다. 모바일폰의 사용 특성은 무엇보다 컨텍스의 영향에 매우 민감하다는 것과, 1인 1디바이스로서 개인적인 라이프 패턴을 많은 부분 수용한다는 것이다. 이러한 전제로부터 모바일폰이 사용되는 컨텍스트를 정의하였다. 특별히 컨텍스트의 정의에 있어서 상황적 컨텍스트(situational context)라는 정의를 도입하였으며, 모바일폰으로 할 수 있는 다양한 task 중 특별히 situational context의 영향을 직접적으로 받는 task를 contextual task로 이름하였다. 연구 결과물로써 contextual task의 모델을 제작하였다. 이는 디자인 종사자들과 타 업계의 종사자들이 모두 사용자의 실제적 행태를 이해할 수 있도록 하여 동일한 컨셉을 가지고 사용자 중심의 디자인을 진행할 수 있도록 한다. 또한, 이러한 사용자 사용 행태에 대한 통일한 컨셉은 디자인을 위한 서로의 의사전당에도 효과적일 젓이다. 수집된 사용자 task 들은 3가지 모델로 그 패턴을 정의할 수 있다. 사용자의 공간 확장과 관련되어 다양한 패턴을 구조화한 Extend Model, 기능의 컨버전스로 인해서 각 기능의 충돌을 최소화하여 사용성을 높일 수 있는 기회를 제공하기 위해 이와 관련된 task 들의 패턴을 구조화한 Synchronize Model, 마지막으로 사용자의 라이프 패턴을 반영하여 기존의 object를 대체하는 결과를 가져오는 task들의 패턴을 구조화한 Replace Model 로 Contextual Task를 정의하였다. 마지막으로 각 모델의 구체적 용도를 보이기 위해 Context 를 반영한 Interview 를 시행할 수 있는 질문지 제작을 진행하였다.

• 경영과정보연구
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• 제3권
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• pp.399-417
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• 1999

The purpose of this paper id to study the factors influencing MIS user satisfaction. For this purpose. I have reviewed the results of past studies on the performance factor of MIS, and introduced a new model associated with small & Medium Business. On the basis of this model, I have hypothesized that the following variables influence user satisfaction : (gender, age), individual characteristics(user attitude, training for user), managerial characteristic(top management involvement, organizational support) and task characteristics(task structure). There were 195 participants surveyed using questionnaires from 25 different small & medium Business in Pusan. The research model and associated hypotheses were tested by following statistical techniques: reliability test, regression, t-test and ANOVA. The findings of this study are follows; 1. It was found that gender and age are not correlated user satisfaction. 2. Among individual characteristics, only user attitude influence user satisfaction significantly. 3. While organizational supports influence positively user satisfaction, top management involvement do not influence it. 4. Task structure is highly correlated with user satisfaction. In spite of many factors affecting MIS success, this study did not consider all variables affect on user satisfaction. We need integrated model including more various factors.

• 산업공학
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• 제17권3호
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• pp.314-329
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• 2004

The rapid growth of investments in mobile service to reach a large and growing body of customers, coupled with low communication costs, has made user acceptance an increasingly critical management issue. The study draws upon the task-technology fit (TTF) model as its theoretical basis and its empirical findings to pragmatically explain the key factors that affect the performance and user acceptance of mobile service in medical field. A total of 110 usable responses were obtained. The findings indicate that the task, technology, and individual user characteristics positively affect task-technology fit and mobile service usage. The task-technology fit and mobile service usage are the dominant factors that affect mobile service performance. The result points out the importance of the fit between technologies and users' tasks in achieving individual performance impact from mobile service in medical arena.

• 대한인간공학회지
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• 제11권1호
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• pp.21-29
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• 1992

A study on analyze the effect of positive and negative contrast for user performance on the VDT tasks);text typing, text deiting, and searching task) has been performed. The performances were measured in terms of the completion time and the number of errors. The results of each VDT task are followings. In the text typing task and the searching task, the performances measured by the number of errors were better at the condition of negative contrast than at that of positive contrast. In the text deiting task, the performance showed a reverse tendency.

• 한국멀티미디어학회논문지
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• 제13권9호
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• pp.1285-1298
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• 2010

비선점형 태스크 스케줄링 정책을 사용하는 TinyOS는 선입선출 (FIFO: First-In First-Out) 방식의 태스크 스케줄링만 제공하기 때문에 최상위 우선순위를 가친 사용자 태스크가 즉시 실행이 필요한 태스크임에도 불구하고 우선순위가 낮은 태스크가 획득한 CPU 사용권한을 선점하지 못한다. 따라서 실시간 서비스를 요구하는 사용자 태스크 (User Task) 의 마감시한 (Deadline)을 보장할 수 없다. 또한, 비선점 환경의 TinyOS에서 사용자 태스크가 요청한 실시간 서비스를 완료하기 위해서는 사용자 태스크의 마감시한을 보장함과 동시에 사용자 태스크에서 호출 및 실행되는 TinyOS 플랫폼 태스크들의 마감시한도 보장해야 한다. 이에 본 논문에서는 비선점형 태스크 스케줄링 정책을 사용하는 기존 TinyOS 환경에서 실시간성을 제공하는 태스크 그룹 기반의 스케줄링 기법을 제안하였다. 제안한 기법은 요청한 사용자 태스크의 마감시한을 보장하기 위하여 사용자 태스크와 함께 사용자 태스크가 완료되기 위하여 호출 및 실행이 필요한 다수의 TinyOS 플랫폼 태스크를 태스크 그룹으로 형성한 후, 해당 태스크 그룹을 하나의 가상적인 큰 태스크 단위로 스케줄링한다. 제안한 기법의 동작을 시험한 결과, 제안한 기법은 비선점형 태스크 스케줄링 정책을 사용하는 TinyOS 환경에서 사용자 태스크의 마감시한을 보장함과 동시에 사용자 태스크의 평균 응답시간을 줄이고 기존 TinyOS 플랫폼간의 호환성을 제공할 수 있었다.

• 경영과학
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• 제21권2호
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• pp.111-122
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• 2004

Measuring performance of corporate information system has become one of the core issues in that development of the information system requires substantial amount of investments and the system works as a crucial leverage to enhance competitive edge. Most of the previous researches for performance of the information system have narrow and limited focus on such as the effect of user satisfaction and productivity. This paper suggests a model to measures the comprehensive performance which is classified as user scope (user involvement and satisfaction), operational scope (task productivity, task innovation, customer satisfaction, management control) and efficiency scope (financial performance), and to represent the relationship among the scopes by the path analysis model. Followings are conclusions from statistical hypothesis test of the model: (i) user involvement through user satisfaction has positive effect on all the performances in the operational scope, (ii) task innovation and customer satisfaction in the operational scope has statistically significant impact on financial performance but task productivity and management control do not. This conclusion indicates that task productivity and management control has the long term effect in nature, and evaluation of the information system has managerial implication when it Is measured in comprehensive performance which includes internal operational performances as well as financial performance.