• The Journal of Information Systems
• /
• v.24 no.2
• /
• pp.117-138
• /
• 2015

Purpose The number of Tablet PC users has recently increased in steep, which started to offer media companies more opportunities to enter into a new business field. Based on Information System Success model, this study finds that tablet magazine's quality factors influence perceived usefulness, user satisfaction and intention of continuous use. Design/methodology/approach We conducted a survey for 20-40's Tablet PC users. After pilot study, we analyzed the main survey data by using SPSS 18.0 and AMOS 18.0, and employed structural equation modeling to test the hypotheses. Findings Our research results are summarized as follows : First, information quality has a positive impact on user satisfaction, but not on perceived usefulness. Second, service quality has a positive impact on perceived usefulness, but not on user satisfaction. Third, perceived usefulness positively influences user satisfaction. Fourth, user satisfaction positively influences the intention of continuous use. In particular we found that Tablet PC usage experience had a moderating effect on the relationship between perceived usefulness and user satisfaction.

• The Journal of Information Systems
• /
• v.19 no.1
• /
• pp.117-148
• /
• 2010

The user interface (UI) is the part of the systems that users can see, hear and feel. That means, a user can interact with the systems through the user interface. Effective user interfaces create positive feelings of success and competence. In addition, they enable users to concentrate on their work, exploration, or pleasure. The German word "Gestalt" means "whole" as well as a figure or a shape. A comprehensive information systems (IS) literature review found that there has been little empirical evidence on the Gestalt principles in UIs that affect online users' perceived usability in a Web context. Therefore, the goals of this study are to 1) examine the relationships between Gestalt principles in UIs and online users' perceived usability in a Web context and 2) come up with design guidelines to enhance user success. Using a survey, this study explored the relationships between Gestalt principles used in six Web sites and 17 aspects of usability. The results showed that in terms of 16 aspects of usability, there are significant differences among the UIs that have different levels of Gestalt principles. In practice, online stores may use these findings to improve their Web pages. Specifically, the sixteen usability attributes can be used to check whether online stores' Web pages meet customers' user interface quality expectations.

• The Journal of Information Systems
• /
• v.27 no.3
• /
• pp.161-180
• /
• 2018

Purpose One of the success factors of information system projects is to reduce requirements uncertainty through user engagement. So, in many recent IS development environment, a business analyst or business analysts are positioned between users and developers to drive user engagement to reduce requirements uncertainty. But, there are few studies that research about the competencies of business analysts for training and staffing. So, this study analyzed which underlying and practical competencies that positively influence user engagement are required. Design/methodology/approach The level of underlying and practical competencies required for business analysts and the level of user enagement in the IS development environment are collected through the survey. And, the causal relationship between the construct concepts which are underlying competencies, practical competencies and the user participation is analzed through the PLS analysis. Findings The results of this study show that the practial competencies of business analysts that positively have a significant impact on user engaement were studied as requirements development skills. Additionally, the underlying competencies of business analysts which have a significant impact on requirements development skills were examined as business knowledge and interaction skills rather than technical knowledge and communication skills.

• The Journal of Information Systems
• /
• v.29 no.1
• /
• pp.1-22
• /
• 2020

Purpose Along with increasing use of mobile devices, the sharing economy platform services, which generate profits by sharing products owned or labor, have been activated. A representative example of the sharing economy platform service is Airbnb, which connects providers having idle residential space with users. The results revealed that the cases of superhosts and professional companies had a positive and negative effect on user satisfaction, respectively. Based on signaling theory, this study drew the following implications: residential space providers should make an effort to meet the superhost conditions suggested by Airbnb, and offering residential spaces by individual suppliers rather than professional accommodation companies can more heighten user satisfaction. Design/methodology/approach Because sharing behavior is promoted through trust between interested parties, this study aimed to verify the effects of provider characteristics on user satisfaction in a sharing economy platform service. Specifically, it analyzed user satisfaction, according to host attributes (i.e., "superhost or not," gender, and "professional company or not") among the characteristics of Airbnb suppliers. Findings The results revealed that the cases of superhosts and professional companies had a positive and negative effect on user satisfaction, respectively. Based on these analyses results, this study drew the following implications: residential space providers should make an effort to meet the superhost conditions suggested by Airbnb, and offering residential spaces by individual suppliers rather than professional accommodation companies can more heighten user satisfaction.

• The Journal of Information Systems
• /
• v.21 no.1
• /
• pp.19-46
• /
• 2012

This paper classifies the success factors of collaboration system in the shipbuilding industry. We propose the structural model that identifies the relationship between the success factors and organizational performance. To test empirically the relationship between the factors, we developed the measurement of each factors. This paper has examined the relationship between the independent variables and the mediating variables, also has examined the relationship between the parameters and a final dependent variable. The independent variables are as follows, (1) quality of system including reliability, flexibility, and accessibility, (2) the quality of information including contents, expressiveness, and (3) the partner relationship including the information sharing and the compatibility of strategies. The mediating variables are user involvement, parter trust, and user satisfaction. The final dependent variable is business performance. The hypotheses test proved that the system quality significantly affect user satisfaction, the information quality positively influence on the user participation, and the information sharing and strategic fit of partner relationship positively affect partner trust. Also, the user participation and partner trust significantly affect user satisfaction. Finally, the user participation, user satisfaction, and partner trust have a decisive effect on the organizational performance. The results of hypothesis test verified that the quality of information and system, also partner relationship are important to operate successfully the collaboration system in the shipbuilding industry. Also, the mediating variables are important to explain the structural relationship between the independent variables and organizational performance.

• The Journal of Information Systems
• /
• v.32 no.3
• /
• pp.1-17
• /
• 2023

Purpose The proliferation of data on the internet has created a need for innovative methods to analyze user satisfaction data. Traditional survey methods are becoming inadequate in dealing with the increasing volume and diversity of data, and new methods using unstructured internet data are being explored. While numerous comment-based user satisfaction studies have been conducted, only a few have explored user satisfaction through video and audio data. Multimodal sentiment analysis, which integrates multiple modalities, has gained attention due to its high accuracy and broad applicability. Design/methodology/approach This study uses multimodal sentiment analysis to analyze user satisfaction of iPhone and Samsung products through online videos. The research reveals that the combination model integrating multiple data sources showed the most superior performance. Findings The findings also indicate that price is a crucial factor influencing user satisfaction, and users tend to exhibit more positive emotions when content with a product's price. The study highlights the importance of considering multiple factors when evaluating user satisfaction and provides valuable insights into the effectiveness of different data sources for sentiment analysis of product reviews.

• Proceedings of the Korea Contents Association Conference
• /
• 2006.11a
• /
• pp.21-25
• /
• 2006

As the mobile computing technologies rapidly develops, the mobile phones are evolving into smart phones capable of higher performance. However, it is inevitable that the mobile phones have limited input/output functions in order to maintain the current portability. Because of the limited input and output, the mobile user interfaces currently adopt the inefficient structures based on sequential search and selection. In this paper, an intelligent and adaptive user interface techniques are proposed in order to surmount the current inefficiency of the static interface and to maximize the user convenience. The proposed techniques, based on the users' previous tasks, automatically generate an intelligent and adaptive user interface in order to make users efficiently utilize the mobile services.

• Journal of Internet Computing and Services
• /
• v.10 no.1
• /
• pp.111-121
• /
• 2009

In this paper, we propose a multimedia recommender system using user's playback time. Proposed system collects multimedia content which is requested by user and its user‘s playback time, as web log data. The system predicts playback time.based preference level and related contents from collected transaction database by fuzzy association rule mining. Proposed method has a merit which sorts recommendation list according to preference without user’s custom preference data, and prevents a false preference. As an experimental result, we confirm that proposed system discovers useful rules and applies them to recommender system from a transaction which doesn‘t include custom preferences.

• The Journal of Korean Association of Computer Education
• /
• v.9 no.6
• /
• pp.79-87
• /
• 2006

An ubiquitous environment has been developed in order to allow users to use information more easily. These environments are based on advanced development of mobile ubiquitous hardwares. Currently, a various user interfaces are developed for mobile ubiquitous devices using the graphic or voice. In this paper, propose a specialized graphical user interface which is based on analysis of a user profile. This user interface can provides suitable interface for individual users using XML information on the small screen of mobile ubiquitous devices.

• The Journal of Korean Association of Computer Education
• /
• v.14 no.6
• /
• pp.75-81
• /
• 2011

Cookie is simple text file, which contains records of web service which provided to user. some of data included in Cookie has user's private information. When attacker has Cookie which included user's private information, will causing financial losses. In this paper we designed security section which can improve vulnerable Cookie's security level. Through research and vulnerability analysis of Cookie file, we find out how to implement security area to offer efficient security area and design security area for cookie file. Also we checked security level to performance evaluation. Through this security level, we can keep user's private information secure using Cookie's improve security level which stored in user's personal computer.