• 보건행정학회지
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• 제10권2호
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• pp.78-102
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• 2000

Factors influencing the success or failure of information systems9IS) have been discussed in many literes. However, little thertical development or empirical research has examined effectiveness of information systems in health center. This study evaluates several model that contribute to IS success in bealth center. In this study, we propose a process model that exhibits several variables influence one after another. These can be classified into six different dimensions. These inclube system aspect, invidual effect. The system aspect is classified by system quality, information quality and service quality. On individual and organizational aspect, this study uses computer self-efficacy and support of top management. The results of this study are as follows: according to multiple regression analysis of user satisfaction, information quality and support of top management are statistically significant influence on user satisfaction. System quality and service quality are a partially significant influence on user satisfaction. Hypothesis 5, proposing that computer self-efficacy would relate positively to user satisfaction, ws not supported by the questionnaire results. Based on these results, information quality and support of top management are very important variables for IS success.

• 품질경영학회지
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• 제43권2호
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• pp.185-200
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• 2015

Purpose: Present study was designed to examine the casual relationships among tourism information service quality, value, user satisfaction, and reuse intention in social network service(SNS). Also, we intended to testify the mediating role of value in causal model. We applied path analysis model in order to test the hypotheses and research model. Methods: Survey tool, that is, questionnaire has obtained validity through literature survey, exploratory survey and pretest and sample 272 was selected. For statistical treatment of pretest and main analysis, SPSS18.0 and AMOS18.0 were employed and structural equation model was employed as analysis method. Results: Result of this study shows as follows. Two factors(ease of understanding and structure) have an effect on user satisfaction and reuse intention, and we found that value played a significant and important role in causal relationship. Therefore, value was empirically confirmed as t he import ant fact or preceding user satisfaction and reuse intention. Conclusion: Present study shows that two factors(ease of understanding and structure) in via of value, were important factors that related business companies have to emphasize to raise performance. However, present study has some limitations to additionally research in the future.

• 한국국방경영분석학회지
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• 제34권2호
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• pp.123-142
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• 2008

본 연구에서는 지식관리시스템의 성공요인으로 시스템특성, 지식특성, 경영특성, 조직특성, 사용자특성 등 5개 요인을 도출하고 이를 군에 적용하여 성과(사용도, 사용자 만족도)에 미치는 영향을 실증적으로 분석하였다. 연구결과, 사용도에는 사용자특성이 가장 큰 정(+)의 영향력을 미치고, 사용자 만족도에는 지식특성이 가장 큰 정(+)의 영향력을 미치며, 조직특성은 사용도와 사용자 만족도에 모두 부(-)의 영향력을 미치는 것으로 나타났다. 본 연구결과는 군 지식관리시스템의 성공적 운영방안을 제시함과 아울러 향후 시스템 구축 부대의 도입 초기 시행착오를 줄여 줌으로써 조기정착을 유도할 수 있을 것으로 기대된다.

• 한국정보시스템학회지:정보시스템연구
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• 제29권1호
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• pp.267-287
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• 2020

Purpose Online platform companies can increase the spread of content by communicating with users who have diverse preferences through social networks. Previous studies show the mixed effect on the network overlap, and there was a limited examinations for the underlying mechanism. This study expects high academic and practical implications that can be provided by studying on the user's viewership network. The purpose of this research is to examine the effects of network overlap on the users' viewership for creators of user-generated content in YouTube. We explain the direct and in-direct effects through the content sharing and the valence of user ratings. Design/methodology/approach The data contains 45 channels and 4,085 video clips from YouTube. We control the effect of the categories, channel characteristics, and vide clip characteristics on the viewership. PROCESS macro were used to analyze the direct and in-direct effects of network overlap. Findings The analysis results showed that the network overlap directly affect on the users' viewership. The variable decreases the moderators (i.e., content sharing and the valence of user ratings). This result implies that the users can not satisfy their need for uniqueness which is achieved by content sharing and rating in the overlapped network.

• Journal of Korea Trade
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• 제26권3호
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• pp.1-22
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• 2022

Purpose - Social media platforms have presented individuals with an opportunity to create and maintain their social relationship through the use of social media services. However, such social relationship has a negative influence on users' interest in social media. Design/methodology - Using structural equation modeling, this study seeks to examines the effects of different social media conflicts (individual and social conflicts) on users' psychological internal state, especially user apathetic behavior Findings - The findings confirm that, among social media conflicts, social-related conflict, especially social interaction overload has a negative effect on cognitive resonance, while individual conflict has the highest effect on cognitive dissonance. Also, cognitive dissonance has a much greater effect than cognitive resonance on user resistance, this means that users' negative perception of social media has a greater influence on their resistance. Lastly, user's resistance was found to have a positive influence on user's apathetic behavior. Originality/value - In other to capture social media Apathetic behavior, this study focus on social media conflict perspective, which includes social-related conflict and individual conflict, which are found to influence users' internal states towards social media and further induce social media behavior. This study is unique because it is among the first to explore social media apathetic behavior by focusing on the influence of both external social media conflict and internal state. Also, this study proposed that social related conflict has a higher negative influence on WeChat user than individual related conflict.

• 한국정보시스템학회지:정보시스템연구
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• 제11권2호
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• pp.1-25
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• 2002

This study is for the purpose of understanding User Satisfaction of Accounting Information System more closely by means of perceiving relations between Internal Controls and Quality. That is, this study is to assess Internal Controls and Quality and to connect those with User Satisfaction. This thesis is for the substantial study on whether Information Quality, System Quality, and Service Quality influenced by Internal Controls of Accounting Information System have an effect on User Satisfaction, when Internal Controls of Accounting Information System is good, The following hypothesis was made to achieve this purpose. First, Internal Controls will have an positive influence on Quality. Second, Qualify will positively affect User Satisfaction. Third, Internal Controls will positively Influence User Satisfaction. Fourth, Internal Controls will have a positive effect on User Satisfaction through Quality For the survey sample, this study gathered data on someone engaged in companies or organizations which have computer offices, and groups were differentiated between general staff and someone in charge of the computer office, and each group had different questions. In general, 622 of questions were distributed and 200 of the final valid samples were used for the substantial analysis. As the result of the study, the relations between Internal Controls and Quality are statistically significant. The relations between Quality and User Satisfaction ire also statistically significant. But the relations between Internal Controls and User Satisfaction are not statistically significant. Path Analysis was implemented to analyze the hypothesis on whether Internal Controls have an influence on User Satisfaction through Quality. When the result of analysis with Lisrel 8.5 was examined, index numbers(GFI, AGFI, RMR) representing the suitability of the model were enough to be taken and it is showed that there is the suitability of the model. Internal Controls of Accounting Information System can't have an influence on User Satisfaction with Quality. As the above hypothesis was rejected, Through Path Analysis, this study examined the influence which relations between Internal Controls and Quality, factors of User Satisfaction, have on User Satisfaction, and is very meaningful in terms of the first trial. And on the point of time when there are little studies on the effect analyses between Internal Controls and Quality, this study would be the promoter for the future. The limitation on this study is to analyze only mutual effects between factors by choosing Internal Controls, Quality, and User Satisfaction as survey variables. The study which measure items with precision which are related to each variable and understand measurement factors clearly should be implemented.

• 한국콘텐츠학회논문지
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• 제15권1호
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• pp.462-474
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• 2015

본 연구는 소셜미디어 이용자를 대상으로 소셜미디어에 대한 이용자 동기가 이용자 몰입에 미치는 영향에 있어 소셜미디어에 대한 사회적 압력이 양자의 관계에서 어떠한 기능을 하는지 살펴보기 위하여 수행되었다. 이를 위해 소셜미디어 이용자 동기 차원을 각각 사회적 동기, 기능적 동기, 유희적 동기로 구분하였으며, 사회적 압력은 정보소외압력과 동조압력으로 구분하여, 각 차원에서 사회적 압력이 이용자 동기와 이용자 몰입의 관계에 있어 어떤 차별적 효과를 나타내는지를 확인하고자 하였다. 본 연구의 결과를 정리하면 다음과 같다. 첫째, 소셜미디어에 대한 이용자의 사회적 동기와 유희적 동기는 소셜미디어에 대한 이용자 몰입에 정적으로 유의미한 영향을 주는 것으로 나타났다. 둘째, 정보소외압력은 기능적 동기와 몰입 간의 관계에서 조절효과가 나타났다. 셋째, 동조압력은 사회적 동기와 몰입 간의 관계에서 조절효과가 발생하였다. 본 논문은 소셜미디어에 대한 이용과 몰입 현상에서 사회적 압력이 작용하는 방식에 대한 실증적 자료를 제시하였다는 점에서 의의가 있다. 그러나 소셜미디어와 관련된 사회적 압력에 대한 보다 세분화된 요인을 탐색하고 이들이 이용자 몰입에 미치는 영향에 대한 다각적인 연구가 진행될 필요성이 제기된다.

• Journal of Information Technology Applications and Management
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• 제17권3호
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• pp.71-82
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• 2010

This study is to present effective ways of IT adoption as a new growth engine for vitalizing service industry. The paper identifies key success factors of IT adoption and analyzes empirically its' impact on user satisfaction. Additional analysis of control effect by company sizes is conducted. For data sampling, among 1590 companies in IT systems, equipment, and software, 1570 companies participated and total 2,000 questionnaires were collected. In order to analyze main effect analysis and control effect, Structural Equation Modeling method was applied. The result show that there are significant effect between key success factors and user satisfaction. Based on the result, the paper suggests effective way of IT adoption according to company sizes.

• 디지털융복합연구
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• 제16권1호
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• pp.327-336
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• 2018

본 연구는 '카카오톡 플러스친구' 사용자의 브랜드이미지, 브랜드선호도, 정보신뢰도가 이용만족도에 미치는 영향관계에 있어 쿠폰태도가 매개역할을 할 것인지와 이용만족도가 지속이용의도에 미치는 영향관계에 있어 쿠폰태도가 매개 역할을 할 것인지를 분석하기 위해 '카카오톡 플러스친구'를 사용하고 있는 170명의 설문지를 분석에 사용하였다. 분석결과 첫째, 브랜드이미지와 정보신뢰도가 이용만족도에 영향관계에서 쿠폰태도는 부분 매개효과가 있는 것으로 나타났다. 둘째, 브랜드선호도가 이용만족도와의 영향관계에서 쿠폰태도는 매개효과가 없는 것으로 나타났다. 셋째, 이용만족도가 지속이용의도에 영향관계에서 쿠폰태도는 부분 매개효과가 있는 것으로 나타났다. 이러한 결과로 볼 때, '카카오톡 플러스친구' 사용에 있어 쿠폰태도는 사용자의 이용태도에 매개 역할을 하는 것으로 확인되었다. 본 결과는 '카카오톡 플러스친구'의 사용자의 태도와 쿠폰 태도를 이해하는데 도움을 제공 할 것이다.

• 한국의류산업학회지
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• 제22권6호
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• pp.762-776
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• 2020

This study tried to investigate the effect of the service quality attributes of the curation on the satisfaction, trust, and intention to continuous use of consumers in that curation services are derived in various forms and being greatly activated, there are not many academic discussions centered on them. Besides, differences between curation services by each service provider were also verified in this study. Data collection was conducted for one month in August 2019, with 373 men and women in their 20s. The results of the study are as follows. First, according to the result of investigating the variables that make effect on user satisfaction of curation service, it was identified that satisfaction has increased when figures of fulfillment, responsiveness, personalization, design, ease of use, and safety were higher. Second, among the variables that influence the reliability of the curation service, trust increases when user satisfaction, design, ease of use, and safety are higher. Third, satisfaction has a positive effect on trust, and both satisfaction and reliability affect the intention to continue use. Fourth, as a result of examining the difference in quality between the curation services divided by Curating subject, it was found that satisfaction, ubiquitous connectivity, and responsive quality were measured higher in the business operator service than in the user curation service.