• Journal of Korean Institute of Industrial Engineers
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• v.32 no.2
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• pp.111-119
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• 2006

In the last decade, the research of the usability of mobile phones has been a newly evolving area with few established methodologies and realistic practices that ensure capturing usability in evaluation. Thus, there exists a growing demand to explore appropriate evaluation methodologies that evaluate the usability of mobile phones quickly as well as comprehensively. This study aims to develop a task-based usability checklist based on heuristic evaluation in views of mobile phone UI practitioners. A hierarchical structure of UI design elements and usability principles related to mobile phones were developed and then utilized to develop the checklist. In order to demonstrate the practical effectiveness of the proposed checklist, comparative experiments were conducted on the usability checklist and usability testing. A majority of usability problems found by usability testing and additional problems were discovered by the proposed checklist. It is expected that the usability checklist proposed in this study could be used quickly and efficiently by usability practitioners to evaluate the mobile phone UI in the middle of the mobile phone development process.

• The Journal of the Korea Contents Association
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• v.21 no.3
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• pp.121-130
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• 2021

The increased competition in service development in various industrial sectors highlights the importance of producing high-quality services that provide a positive user experience. Although usability evaluation is recognized as an important method of verification of high quality service and utility, the general usability evaluation method has limitations of not taking the characteristics of various participants due to its uniform composition to account. As the following flaws can reduce evaluation efficiency, developing a new guideline seems to be the next step. Thus, this study focused on criteria on how to evaluate the usability for children and proposed non-face-to-face remote usability evaluation configurations and progress guidelines to increase the effectiveness. The following usability evaluation experiment was conducted based on the proposed guidelines and in this process, the effectiveness of the guidelines was verified and the items that needed to be supplemented were derived. It is expected that the non-face-to-face remote usability evaluation guidelines proposed through the study will be used as the basis for designing usability evaluations of services developed for children.

• Fashion & Textile Research Journal
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• v.10 no.4
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• pp.473-478
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• 2008

Since the late 1990, "Smart clothing" has been developed in a various way to meet user centered design and human engineering that considered usability, wearability with clothing. Under this circumstance, research and development of smart clothing has been demanded usability and wearability test. But, Study of the usability evaluation for sensor based smart clothing is insufficient. In this study, we suggest criterion of usability evaluation for sensor based smart clothing that evaluate on the point of view such as wearability of clothing, interaction of clothing and devices, interaction of body and devices. we performed qualitative and quantitative test with developed smart clothing to present usability evaluation criterion for sensor based smart clothing. As a result, total 7 categories such as 'usefulness', 'wearability', 'appearance', 'riskness', 'facility of management', 'perceived change', were extracted as the usability and wearability criterion. Additionally, 28 factors of evaluation criterion for sensor based smart clothing were indicated on the result of this research. This study have meaning to indicate usability evaluation criterion for sensor based smart clothing.

• Proceedings of the ESK Conference
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• 1997.10a
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• pp.313-319
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• 1997

There is currently a focus on usability of interactive computer software. Previous research in software ergonomics has indicated the importance of evaluating the usability of software user interfaces. Software developers, interface designers or human foctors engineers often confront the task of comparative evaluation among systems, versions or interface designs. This study presents a structured model for comparative evaluation of user interface designs using usability criteria and measures. The proposed model consists of twomain phases : the prescreening phase ad the evaluation phase. The first phase involves expert judgment-based approach with qualitative criteria. The prescreening phase uses absolute measurement analytic hierarchy process to filter possible altermative interfaces to a reasonable subset. The second phase involves user-based approach such as usability testing, with quantitative criteria. The objective of the evaluation phase is to evaluate a subset of altermatives using objective measures. A set of criteria and measures for evaluating the usability of computer software designs is presented. The proposed model provides practitioners with a structured approach to select the best interface based on usability criteria and measures.

• Journal of the Ergonomics Society of Korea
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• v.26 no.3
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• pp.101-109
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• 2007

This research is for developing a usability evaluation model based on customer sensation using Quality Function Deployment, which evaluates the relationship between consumer sensation and usability among the physical design factors of dishwashers. Four aspects of the evaluation model; overall sensation factors, detail sensation factors, usability evaluation factors and physical design factors of products were analyzed in three sequential processes of QFD. The sensation evaluation factors and the usability evaluation factors were created from regression analysis of the results of the sensation and usability test. Moreover, thirty-one physical design factors selected through group discussion of ergonomist and manufacturers. Among them, 19 physical design factors according to priority were applied to evaluation model using QFD. With the evaluation model using four aspects, physical design factors influencing user sensation were generated. These factors were 'alarm sound', 'dishwasher size', 'button size' and 'display size'. Consequently, the degree of influences was tested. Design guidelines for dishwashers were derived from finally generated physical design factors.

• Journal of Korea Multimedia Society
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• v.25 no.11
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• pp.1621-1633
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• 2022

The present study aims to design an application for anger control training of individuals and test its practical usability with the goal of encouraging preventive training in daily life. This study also investigates, through usability evaluation, whether users can use the application to carry out the actual anger management training program, whether it is useful and convenient, and whether it produces adequate learning effects. In order to conduct usability evaluation, a usability evaluation scale comprised of six factors-utility, reuse intention, learning, error, and reflectivity-was derived, and survey items tailored to each factor were produced. The association between usability evaluation elements, user demographic parameters, mobile usage behavior, and state anger was also examined. The result demonstrated that additional menus and features are necessary to increase the usability of the application for anger management. The result also revealed that it is vital to build an intuitive application interface that users unfamiliar with mobile app functionality can easily navigate, as well as to add entertaining components in the content, as users may be somewhat bored. On the basis of the findings, ideas of modifying and creating anger management training programs were discussed.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.29 no.4
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• pp.8-17
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• 2006

Presented in this paper was to evaluate and improve the usability of a web-based logistics information system. The system was developed for the domestic company to track and monitor its own transportation vehicles and for the customers to check the current location of their packages by using Global Positioning System (GPS) and Short Massage Service (SMS). Since the initial system was developed under a tight schedule set by the company, the system designers and programmers did not focus on the usability of the system but on the functionality. Consequently, some usability problems of the system were discovered during the heuristic usability evaluation. This study was required to solve these usability issues. Usability problems of the initial system were identified and analyzed, and the user's requirements for the system were re-evaluated to meet the company's expectation. Several alternative designs were developed by fitted guidelines and then a updated system was developed. The updated system had an empirical usability test to find how much the initial system was improved from the heuristic evaluation. Two kinds of data were gathered during the tests: objective (completion time and number of errors) and subjects' preference. Data showed the updated system is better than the initial system in terms of usability. Presented in this paper includes introduction of the Usability evaluation, usability engineering process applied in this research, alternative design of GUI, usability test and results.

• Proceedings of the ESK Conference
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• 1997.10a
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• pp.366-371
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• 1997

Although the concept of usability has been well defined in the software usability engineering area, it is not appropriate to apply the same concept directly to the consumer electronic products. A new concept of usability appropriate for evaluating consumer electronic consumer electronic products was suggested in this study. It is characterized by integrating both the performance and the impression factors. Based on the concept developed, a systematic and integrated methodology for usability evaluation was proposed. The methodology contains four major steps; the development of the measurement methods for evaluating usability attributes, the development of the analysis techniques for the human interface elements, the development of the evaluation method for the usability of human interface elements, and the development of the usability model. The results of this study can be applied to evaluate the usability of various electonic products in a systematic and efficent manner.

• Journal of Information Technology Services
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• v.21 no.2
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• pp.127-143
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• 2022

In this study, a usability evaluation tool was developed for "ICANDUINO", a VR-based mobile application for maker education, and usability evaluation was conducted with a heuristic survey method for experts. The usability evaluation tool was derived through literature review and validated by two experts. It consisted of seven domains (effectiveness, efficiency, satisfaction, learnability, memorability, error, and cognitive load) and twenty-five sub-items. As a result of the usability evaluation conducted for six experts, it received the highest score in the domain of efficiency and the lowest score in the domain of error. The improvements of ICANDUINO were derived by analyzing the qualitative opinions of experts in each of the four stages (training, coding, tinkering, and testing) of making. the results of this study can be used as a guideline when evaluating the usability of a mobile app for education.

• The Journal of Society for e-Business Studies
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• v.6 no.2
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• pp.73-85
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• 2001

Usability is defined by the effectiveness, efficiency and satisfaction with which specified users can achieve specified goal in particular environment. Today, many factors such as software acquisition, business re-engineering and the trend of software market have software industry considers usability as an important quality of software products. Therefore, the specification and measurement method for establishing the acceptable usability level of software is required during software development acquisition and evaluation. To evaluate whether software products is usable or not, we need evaluation method for software usability. This paper is not only to provide a framework for specifying the usability attributes of a product and establishing a comprehensive set of usability criteria, but also assessing usability metrics of the software. The usability metrics and checklist is developed based on the properties of the user interface using ISO standard and general usability principles with product-oriented view which means the Product has attributes contributing to determine the usability. This paper also suggested the way to weight the relative importance of the individual usability item depending on the software categories.