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Development of a Usability Checklist for Mobile PhoneUser Interface Developers  

Park, Jun Ho (Department of Industrial Engineering, Seoul National University)
Yun, Myung Hwan (Department of Industrial Engineering, Seoul National University)
Publication Information
Journal of Korean Institute of Industrial Engineers / v.32, no.2, 2006 , pp. 111-119 More about this Journal
Abstract
In the last decade, the research of the usability of mobile phones has been a newly evolving area with few established methodologies and realistic practices that ensure capturing usability in evaluation. Thus, there exists a growing demand to explore appropriate evaluation methodologies that evaluate the usability of mobile phones quickly as well as comprehensively. This study aims to develop a task-based usability checklist based on heuristic evaluation in views of mobile phone UI practitioners. A hierarchical structure of UI design elements and usability principles related to mobile phones were developed and then utilized to develop the checklist. In order to demonstrate the practical effectiveness of the proposed checklist, comparative experiments were conducted on the usability checklist and usability testing. A majority of usability problems found by usability testing and additional problems were discovered by the proposed checklist. It is expected that the usability checklist proposed in this study could be used quickly and efficiently by usability practitioners to evaluate the mobile phone UI in the middle of the mobile phone development process.
Keywords
Usability; User interface (UI); Checklist; Mobile phone; Heuristic evaluation;
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