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http://dx.doi.org/10.9717/kmms.2022.25.11.1621

Study on the Usability Evaluation of Mobile Anger Control Training Applications  

You, Kyung Han (Dept. of Media & Communication Studies, Jeonbuk National University)
Kang, Ji-An (Dept. of Media & Communication Studies, Jeonbuk National University)
Choi, Ji-Eun (Dept. of Media & Communication Studies, Jeonbuk National University)
Cho, Jaehee (School of Media, Arts and Science, Sogang University)
Publication Information
Journal of Korea Multimedia Society / v.25, no.11, 2022 , pp. 1621-1633 More about this Journal
Abstract
The present study aims to design an application for anger control training of individuals and test its practical usability with the goal of encouraging preventive training in daily life. This study also investigates, through usability evaluation, whether users can use the application to carry out the actual anger management training program, whether it is useful and convenient, and whether it produces adequate learning effects. In order to conduct usability evaluation, a usability evaluation scale comprised of six factors-utility, reuse intention, learning, error, and reflectivity-was derived, and survey items tailored to each factor were produced. The association between usability evaluation elements, user demographic parameters, mobile usage behavior, and state anger was also examined. The result demonstrated that additional menus and features are necessary to increase the usability of the application for anger management. The result also revealed that it is vital to build an intuitive application interface that users unfamiliar with mobile app functionality can easily navigate, as well as to add entertaining components in the content, as users may be somewhat bored. On the basis of the findings, ideas of modifying and creating anger management training programs were discussed.
Keywords
Anger Management; Mobile Application; Usability evaluation; Usefulness; Reflectivity; Learning; Convergence; Reuse Intention;
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Times Cited By KSCI : 4  (Citation Analysis)
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