• 산경연구논집
• /
• 제14권10호
• /
• pp.23-33
• /
• 2023

Purpose: This paper provides a literature review of both qualitative and quantitative research on service delivery in urban local authorities as portrayed in literature and offers more insight into the concept thereby developing and facilitating an improved understanding of service delivery and proffering strategies for improving service delivery in urban local authorities. Research design, data and methodology: The study adopted a desktop research methodology. Empirical and theoretical research and articles which are relevant to service delivery in urban local authorities are reviewed and analysed. Only secondary information gathered through those articles and research is used to analyse and build literature review on service delivery in urban local authorities. Results: a literature review of both qualitative and quantitative research on service delivery in urban local authorities as portrayed in literature proffering strategies for improving service delivery in urban local authorities. Conclusions: It is evident that service delivery is an area which needs more attention, especially in developing countries. The service delivery environment is also changing rapidly, calling for strategies to match such changes. This paper facilitates an improved understanding of service delivery, proffering strategies for improving service delivery in urban local authorities. These strategies are essential in improving service delivery challenges.

• 한국주거학회논문집
• /
• 제21권4호
• /
• pp.11-22
• /
• 2010

In the urban area where rapid suburbanization trend continues, the role of mixed use building is controversial. It is argued that the mixed use building is an effective tool to recover residential function of urban core(urban regeneration). It is also argued that the building is a cause of serious urban problems, such as congestion, public service shortages. The fundamental purpose of this study is to examine the role of mixed use building in terms of urban growth management in Seoul. For this purpose, data of mixed use building from 1981 to 2007 are collected and analysed. The results show that most of mixed use buildings are located in either sub-centers or population losing areas, rather than traditional urban core. Therefore, it is hard to accept that the two controversial arguments. The mixed use building noncore areas in most cases. However, it dose help to increase population inflow in non-core areas. it is difficult to accept the public service assertion which states that super-high rise mixed use building causes public service congestion, because the building is built in population losing or demand decreasing area. Based on these findings this study suggests some policy alternatives such as urban service boundary or concurrency program to management urban growth.

• 대한안전경영과학회지
• /
• 제12권3호
• /
• pp.163-168
• /
• 2010

Recently, there are many problems of service qualities such as regular-rapid-safe -comfortable transport, that was traditionally advantages in urban railway transportations. These problems cause train delays that affects consecutive schedule, capacity, operation plans, and it is hard to prevent the propagation of delay and find the recovery solution. Because the urban transport demands is continuously increased and the railway service is also expanded, the railway operation company makes efforts to improve operation performance and efficiency for passengers. In this paper, we analyse the issues and problems existing in the major operation line of high-density urban railways, and suggest the development direction of intelligent operation technology to improve the urban railway service by minimizing the occurrence and propagation of delay. And the result of numerical case study is also presented.

• 대한공간정보학회지
• /
• 제17권4호
• /
• pp.81-86
• /
• 2009

본 연구는 u-City 구축사업의 지원 및 국가공간정보의 선도적 기술개발을 목표로 진행되고 있는 지능형국토정보기술혁신사업의 일부 내용으로, 새로운 도시환경인 u-City에서의 도시시설물관리 서비스모델 분류체계를 제시하고자 하였다. 먼저 기존 u-City 도시시설물 서비스모델 관련 연구사례를 조사 분석하였으며, 이를 토대로 u-City 시설물 관리에 적합한 분류체계로서 업무서비스(Action)에 의한 분류체계 및 시설물종류(Object)에 의한 분류체계를 제시하였다. 또한 분류체계안의 각 단위서비스의 정의 및 역할을 제시하였으며, 향후 구축될 u-City 도시시설물관리체계를 위한 적용방안을 도출하였다.

• 한국환경과학회지
• /
• 제13권5호
• /
• pp.441-448
• /
• 2004

The purpose of this research was to investigate and analyse the internal structural organisation of UK's urban fringe management initiatives and its roles. Caerphilly Mountain Countryside Service and Thames Chase Community Forest Initiatives were investigated. The Caerphilly Mountain Countryside Service Initiative operates through a tiered structure consisting of the Caerphilly Mountain Joint Committee, the Officers' Working Party, and the management team. The Thames Chase Community Forest Initiative is operated through a tiered structure comprising the Thames Chase Joint Committee and the management team. Although the role of each management initiative is invested differently in certain internal organisational bodies, such as the governance body and the management body, what is common to all the urban fringe management initiatives is that the governance body within each management initiative tries to speak with one voice to bring about an effective operation process, and the management team employs a variety of devices to secure the enrolment of a variety of interest groups in its operational processes.

• 한국지리정보학회지
• /
• 제14권4호
• /
• pp.172-181
• /
• 2011

최근 u-City, u-EcoCity, Smart City 구축 등을 통해 기존 도시를 혁신하려는 움직임이 있으며, 도시시설물관리체계 또한 단순한 DB대장 관리를 넘어서 최신 IT기술을 이용하여 실시간 모니터링 및 사전대처를 하려는 다양한 개발들이 진행중이다. 본 연구에서는 이러한 도시시설물 관리체계의 혁신을 위해 도시공간객체의 표준화된 위치기반 ID체계인 도시공간객체식별자(UOID)를 제시하였으며, 네트워크 기반으로 관리하고 다양한 서비스를 연계시키기 위한 UOID 네트워크 서비스 시스템을 개발하였다. 세종시 테스트베드를 통해 시스템을 시험검증하여 완결성 및 안정성을 확보중이며, 도시공간정보플랫폼의 서비스 모듈로 탑재되어 향후 u-City 등에서 다양한 u-Service에 활용가능하도록 실용화를 추진하고 있다.

• 보건행정학회지
• /
• 제24권2호
• /
• pp.128-135
• /
• 2014

Background: With ageing and growing importance of disease management system, it is necessary to investigate the extent of regional difference in service utilization for chronic diseases among the elderly and to reflect it in designing the system. Methods: A multiple regression analysis and descriptive statistics analyses were employed using patient survey, which covers nationwide health facilities and their users. Results: While the differences in the rate of service utilization/utilization outside living area between urban and rural areas or between income levels are not large, considerable variations are observed within urban or rural areas and within income groups. Conclusion: This results suggest that it is important to subsidize economically disadvantaged segments of the population and residents of less-favored areas to be better-equipped for chronic disease management in order to prevent the development of severe ailments and the need for treatment at higher-level medical institutions. Improvements to the service infrastructure in vulnerable regions are essential.

• 국제학술발표논문집
• /
• The 4th International Conference on Construction Engineering and Project Management Organized by the University of New South Wales
• /
• pp.299-303
• /
• 2011

Congestion is a growing concern of many global cities and the demands on Infrastructure services within a locale coupled by the rising expectations from the growing population places stress on these cities. This entails the ability to build a sustainable community that requires an understanding and recognition of Population growth, changing demographics and the ever changing urban development on both a macro and micro level. Infrastructure is an integral part of Australian economy, particularly the 'Infrastructure Assets Management' which highlights the importance towards the development of sustainable communities for Melbourne's future. Melbourne 2030 is a comprehensive representation of government's response to a wide-ranging population growth within Melbourne metropolitan and surrounding areas. Urban plan and specific Infrastructure Assets Planning needs not only to provide sufficient Infrastructure to a community, but it must also be efficient and innovative so that it produces an optimised management system. A system that incorporates engineering techniques that will be sustainable for decades to come by maintaining an acceptable level of services to its intended community in an effective manner, which also strengthens service delivery. The fundamental challenges for optimization of Infrastructure with the Melbourne urban plan is, the ability to manage and sustain maintenance of Infrastructure to provide the acceptable level of service required by the community in a most effective manner which also strengthens service delivery to contribute towards Melbourne 2030. This paper particularly investigates some of the fundamental issues within the Melbourne urban plan such as Infrastructure Asset Management, AusLink and the Australian Road Management Act 2004, which the Governments at all levels must deal with to provide an economically viable solution to the changing Infrastructure so it may suits the needs and services the strategies of a metropolis.

• 경영과정보연구
• /
• 제31권1호
• /
• pp.167-182
• /
• 2012

최근 들어, 유비쿼터스 기술을 활용한 u-도시에 대한 관심이 증대되고 있다. 본 연구에서는 u-도시 관심 분야 중, 유비쿼터스 기술 기반의 도시시설물 관리 u-서비스 모델을 제시한다. 이를 위해 서비스 제공을 위한 비즈니스 모델을 정의하고, 시설물 관리 u-서비스 모델을 정의한다. 아울러, u-서비스 모델 구체화하기 위한 구성 요소로써, 서비스 기능, 서비스 프로세스, 서비스 참여자 간의 관계에 대해 제시한다. 먼저 원격모니터링, 원격제어 및 조회, 상황정보제공, 현장지원, 시설물 이력관리의 다섯 가지 서비스 기능에 대해 제시한다. 또한 다양한 서비스 제공을 위한 프로세스를 제시하고, 마지막으로 서비스 참여자간의 수요, 공급 관계에 대해서도 제시한다.

• 가정과삶의질연구
• /
• 제24권1호
• /
• pp.43-53
• /
• 2006

The purpose of this study was to explore the attitudes about the management service charge in multi-family housing. Recently, increasing needs of urban families in residential housing management services were apparent in many studies, but the way that they charge for the management services was not dear. Research method was social survey with questionnaire from 484 residents and 84 housing managers of multi-family housing in Seoul and new town area. Research results showed that residents recognized the management services should be free of charge or imposed actual expenses, but managers recognized the management services as charged services. To provide efficient housing management services for residents in multi-family housing, human resources should be inputted. Therefore, this study suggested that the participation of residents in housing management service is recommendable as a way of lessen the economic burden of management service charge, but also to have an opportunity to interest in their community activities.