• Journal of Korea Society of Digital Industry and Information Management
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• v.16 no.3
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• pp.83-94
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• 2020

The threat of COVID-19 pandemic put many universities in Korea to develop and implement various types of untact online classes. Online education has been recognized as one of the effective educational methods because of its ubiquitous and flexible educational environments. However quick move to online education caused by the sudden attack of the COVID-19 led to many problems such as faculty's burden and stress from the planning and designing suitable for online classes, technology system problems for both students and faculty and students' complaints of the low quality of education. The primary purpose of this study is to investigate the effects of learner, contents, and instructor factors on college student satisfaction with untact online classes during the first attack of COVID-19 pandemic. The data were collected from 605 undergraduate students of S women's university based in Seoul, who took the untact online classes in the spring semester 2020. The results of empirical analysis reveal that only contents factor are likely to predict learner satisfaction. These findings provide insights that the effective planning and designing classes are key to enhancing learner satisfaction with online education. This study suggests that instructors need various contents developed and educational strategies for students.

• Proceedings of the Korean Society of Broadcast Engineers Conference
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• 2020.11a
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• pp.286-289
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• 2020

본래 대중문화는 그 자체로 '집단(Mass)'의 의미가 들어있다. 하나의 방송콘텐츠는 PD, 작가, 출연자와 방송 스텝들은 물론이고 관객들까지 참여함으로써 완성된다. 하지만 방송의 이런 집단 창작 시스템은 코로나19 같은 전 세계적인 감염병 유행 앞에서 유례없는 변화를 가져왔고, 쉽게 가라앉지 않는 감염병으로 랜선 콘서트, 라이브 뮤지컬 등 여러 언택트 시스템(Untact System)이 시도되어지고 있다. 본 논문에서는 언택트 시스템(Untact System)의 도입으로 변화하는 방송에 대해 알아보고, 라이브 방송 시스템을 설계한다.[2]

• Review of Korea Contents Association
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• v.18 no.2
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• pp.18-23
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• 2020

• Journal of Digital Convergence
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• v.18 no.12
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• pp.81-86
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• 2020

This study aimed to speculate on Youtube for national certification education in makeup in the Untact period derived from the pandemic phenomenon such as the COVID 19. For the purpose, this study surveyed perception on Youtube on national certification education, characteristics of the programs, selection standards, continuance and recommendation intention and supplementations. The results are: The perception on Youtube was very positive(75.5%); Among characteristics, the mean value of informativeness was 3.54, that of play speed control as an advantage was 4.07 and that of feedback limit as a disadvantage was 3.64. In respect to selection standards, 44.5% of the subjects selected a program based on professionalism; 82.0% had continuance intention and 82.6% had recommendation intention. As for the needs of supplementation, the mean value of sanitation education was 4.20, that of updated regulations was 4.13 and that of feedback was 4.0. Therefore, it is suggested that if an interactive education system is supplemented in exact information and feedback, Youtube makeup certification programs will be further facilitated as useful education materials for makeup development.

• Journal of Advanced Navigation Technology
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• v.25 no.1
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• pp.108-114
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• 2021

In recent years, human is experiencing an 'untact' era that has not been existed before. A remarkable features of an untact era is a limited or no interaction with other people and things in a daily life. In order to overcome this special situation, diverse state-of-the-art technologies like ICT technology are being used to give the effect of face-to-face and contact. In particular, Virtual Reality technology allows users to actively interact with virtual environments, objects, and other people, thereby providing effects that are as similar as possible to experience in real life. School freshmen are also experiencing various inconveniences because they are not experiencing the environment or academic management of newly admitted schools in the untact era. This research is a study and implementation of 'Virtual School Life Experience Content' which provides new students to tour campus, to utilize the school buildings facilities, to experience of academic schedules including course registration, and to participate in school events in an environment that is as close as possible to the real campus. Freshmen will be able to easily adapt to a new school through the implemented VR content.

• The Journal of the Convergence on Culture Technology
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• v.7 no.2
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• pp.367-375
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• 2021

This study aimed to identify the knowledge structure of researches on 'untact' and derived implications for directions for the studies using text mining. The study included network analysis and topic modelling of keywords and abstracts from 171 thesis published until October 2020. Centrality analysis showed that 'untact' studies had been focused on service, usage, consumption, technology and online. From the topic modelling, 6 topics such as 'COVID-19 and socio-technological change', 'needs and utilization of education contents', 'technology and service for user convenience', 'product marketing and sales', 'service design of the company', 'influence factors of usage and consumption' were extracted. Keywords that connect each topic were technology, service, usage, consumption, needs and factor. Exploratory analysis of 'untact' researches using text mining provides useful results for development of 'untact' studies.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2021.05a
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• pp.301-302
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• 2021

After the Korona 19, "social distancing" was implemented, existing "pop culture" or entertainment programs were unable to communicate in both directions and declined. Since then, "Untact content" has shown its potential to grow due to untouch performances such as BTS' "Bangbangcon" and the rapid growth of Netflix, a global OTT (online video service). In addition, most of the global and Untact content is online and digital, which means a huge amount of big data will be poured out. Therefore, analyzing the big data poured out during the distribution of untact content will help us identify consumers' needs, and the growth expectations will also be high. Therefore, we would like to explore the research cases that have been conducted in existing studies regarding the subject of the study and analyze how big data can affect the distribution of content in the Untact era.

• Journal of Korea Entertainment Industry Association
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• v.14 no.7
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• pp.161-173
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• 2020

In-depth interview in the field of hospitality industry services was conducted in COVID- 19. Introduction of kiosks for non-face-to-face services using untact technology, reservation, pay systems, self-service, service improvement using room service should be carried out. It is also necessary to implement Instagram, Facebook, YouTube, P-blogs, online broadcasting and live commerce through the establishment of m-channel system through untact marketing sales channels in the hospitality industry now that the product composition to solve the pro -blem of untact marketing is drawing attention due to diversification of online sales channe -ls. Now, the recognition of important elements of service education and a establishment of differentiated system of untact marketing, expansion of untact sale channel, implementation of non-face-to-face counseling service and introduction of pre-booking, telecommuting were recognized as urgent parts. In particular, a service differentiation and importance of human services, which were recognized free of charge, have re-recognized as premium, and quality service aspect of the hospitality industry in untact and the direction to diversify marketing channels are presented.

• The Journal of the Korea Contents Association
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• v.20 no.12
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• pp.180-197
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• 2020

The purpose of this study is to explain intention to use untact medical diagnosis and consultation services. There is a need for untact medical diagnosis and consultation services in order to increase social interests and a global trend for public protection and convenience enhancement. We carry out the analysis of the survey data using Smart PLS 3.0 to test the hypotheses. According to the empirical analysis results, this study confirms that health consciousness have significant effects on the cost saving, quality of telemedicine service and self-efficacy have significant effects on the accessibility, compatibility. cost saving, quality of telemedicine service, accessibility and compatibility have significant effects on Perceived usefulness. Perceived usefulness have significant effects on use Intention of untact medical diagnosis and consultation services. This study has its meaning because it found out that it deals structurally and expansively with use intention through Expected Benefit and usefulness based on individual characteristics for untact medical diagnosis and consultation services. In addition, The results of this study suggest that if the related policies are institutionalized based on the Expected Benefits covered in this study, the perception of untact medical diagnosis and consultation services can be changed progressively.

• Journal of Korean Academy of Nursing
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• v.51 no.5
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• pp.573-584
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• 2021

Purpose: This study aimed to develop an untact visit service based on an application that can be utilized in the pediatric intensive care unit (PICU) during COVID-19. Methods: This study adopted the double diamond process of service design comprising the discovery, defining, and development stages. Results: We developed an untact visit service based on an application that considered the child's status, schedule, photo, and video messages, and so on. Moreover, we derived a service flow regarding the required roles and the type of flow shown between each stakeholder. Conclusion: Considering the ongoing pandemic, the untact visit service is designed to increase rapport and participation of parents, share the child's information in real-time, and provide one-stop service without increasing healthcare providers' work. It will be a useful visit service that can be applied and evaluated in various hospital settings and the PICU.