• Title/Summary/Keyword: Understanding of consulting

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A Study on the Effect of Consultant Capability on Consulting Satisfaction (컨설턴트 역량이 컨설팅 만족도에 미치는 영향에 관한 연구)

  • Choi, Yong-Kuk;Kim, Sang-Bong;Hong, Woo-hyung
    • Journal of the Korea Convergence Society
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    • v.9 no.4
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    • pp.189-199
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    • 2018
  • The purpose of this study is to investigate the effect of consultant 's competence on consulting satisfaction, consulting service quality, and understanding of client firm consulting. In summary, the results of this study suggest that the competency of a consultant influences the satisfaction of consulting and affects the satisfaction of consulting through service quality. Responsiveness, empathy, type, assurance and reliability have a significant impact on the hypothesis. Also, the higher the understanding of client firm consulting, the higher the satisfaction of consulting. In order to further improve the satisfaction of such consulting, it is necessary to enhance client firm consulting understanding. In order to improve the satisfaction of consulting, it is suggested that not only the consultant capacity but also the efforts to improve the consulting understanding of the customer can achieve the intended satisfaction. Further research is needed on how to improve understanding of how to improve consulting satisfaction in the future.

The Effect of Service Quality on Consulting Satisfaction through Understanding and Participation in Consulting (컨설팅에 대한 이해도 및 참여도의 차이에 따라 서비스 품질이 컨설팅 만족도에 미치는 영향에 관한 연구)

  • Park, Beom-Seok;Kim, Sang-Bong;Hong, Woo-hyung
    • Journal of the Korea Convergence Society
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    • v.9 no.4
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    • pp.233-240
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    • 2018
  • This study examines whether there is a difference in satisfaction according to understanding level and participation level as well as the question of what kind of difference in consulting result. As a result of analyzing the model using the structural equation, it was confirmed that even if the quality of the consulting service was high, the satisfaction of the consulting company would be lowered if the contents were not understood or the participation was low. In other words, it was confirmed that service quality and satisfaction level of consultants were influenced by understanding and participation of company. The result implies that the high level consulting services of the consultants are also important, but in order to understand the understanding and participation of the consulting firms also affects the consulting satisfaction, and to increase the consulting performance, It is necessary to make aggressive effort to implement a corporate culture that can raise the level of education.

A Study on The Influnene of Consulting Paticipation of The Consulted Firm on Consulting Repurchase Intention (수진기업의 컨설팅 참여도가 컨설팅 재구매 의도에 미치는 영향에 관한 연구)

  • Lee, Yang-Woo;Kim, Jung-Ryol;Kim, Sang-Bong
    • Journal of Digital Convergence
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    • v.17 no.1
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    • pp.111-122
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    • 2019
  • This study suggests that even if the consulting is started by the consulting of the company, it is difficult for the consulting firm to operate the consulting firm Consulting performance differs depending on the degree of understanding of consulting. Although consulting firms have been studying various prior research papers in view of the fact that there are many cases where they proceed with the sales strategy of repurchasing in mind, most of them deal with research on consulting performance on the supplier side, The purpose of this study is to investigate whether a company has a high level of participation in consulting in the event of a situation or situation and consequently influences the intention to purchase consulting. In order to find out whether they are visible, the reliability of the measured values and the fit of the measurement model by CFA were obtained through the exploratory factor analysis. The results were as follows: The results of this study are as follows. As a result of the study, it is necessary for the consultant to improve the participation of the consulting company and the understanding of the consulting in order to increase the intention of the consulting repurchase intention. Since the consultant shows the result in an empirical way, the consulting company participates in the role and process The results of this study are as follows. First, it is suggested that firms should be very careful about the participation and consulting understanding because they affect the repurchase intention of consulting firms.

The Effects of the Competence of Consultant on the Consulting performance, Utilization and repurchase intention (컨설턴트 역량이 컨설팅 성과, 활용도 및 재구매 의도에 미치는 영향에 관한 연구)

  • Jeon, Yongdae;Seo, Wonchul
    • Asia-pacific Journal of Multimedia Services Convergent with Art, Humanities, and Sociology
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    • v.7 no.5
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    • pp.655-664
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    • 2017
  • As the external environment of SMEs is changing drastically, it is necessary to establish an appropriate management strategy. The purpose of this study was to analyze the effect of consultant's competency, on consulting performance, consulting utilization and repurchase intention, and effect of consulting's understanding and participation on consulting performance. Participants were 103 questionnaires collected from 154 SMEs that received technology and management consulting support from the Technology Guarantee Fund. According to the practical analysis result, knowledge(β=.377, p<.001) and attitude(β=.461, p<.001) among the consultant's competencies were positively correlated(R2=.623) with consulting performance, and consulting performance had positive correlation(R2=.668) with consulting utilization and repurchase intention(β=.817, p<.001). Participation in consulting had a moderating effect on the effect of consulting performance on consulting utilization.

Survey on Teachers' Perception for the Consulting in Elementary Science Teaching (초등과학 수업 컨설팅에 대한 교사들의 인식조사)

  • Choi, Sun-Young;Noh, Suk-Goo
    • Journal of Korean Elementary Science Education
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    • v.27 no.1
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    • pp.23-30
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    • 2008
  • The purpose of this study was to provide the basic data for development of consulting model in elementary science class. For this, some questions on the teachers' perception for science instruction were surveyed to teachers : 13-item-questionnaires were given to 233 teachers in elementary school. The results of this study were as follows: Most of teachers were little understanding and experience of the science instruction consulting. They sensed that their science instruction were difficult, especially experimental activity in science class. They desired consulting mightly in their teaching methods for experimental activity. And it was found that most of them had a mind of consulting participation. Thus it is necessary to inform them the need of the instructional consulting. And in case of the development for the consulting manual, it should be consider the above results.

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Quality Determinants and Customer Satisfaction in Consulting Service for Small and Medium Sized Company (중소기업 컨설팅서비스의 품질 및 고객만족에 관한 연구)

  • Chang, Young-Soon
    • Journal of Korean Society for Quality Management
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    • v.39 no.1
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    • pp.24-33
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    • 2011
  • This paper investigates the quality determinants in the consulting service for small and medium sized company. The results of the analysis show that the quality dimension is composed of two factors, consulting skills and interaction, and consulting skills are composed of understanding, expertise, and reliability. Also, this paper examines how the quality factors affect customer satisfaction and loyalty using a structural equation model. The result shows that all consulting skills affect customer satisfaction and customer satisfaction affects customer loyalty. The consulting results have an effect on customer satisfaction but have no direct influence on customer loyalty.

A Study on Development of SMEs Start-up Consulting Course by Convergence subject STEAM (융합인재교육(STEAM)에 의한 융복합 교과목 중소기업 창업컨설팅 개발)

  • Yim, Heon-Wook
    • Journal of Convergence for Information Technology
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    • v.8 no.6
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    • pp.381-387
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    • 2018
  • The purpose of this study is to make a lot of efforts for student employment in government or university. therefore We have developed Start-up Consulting courses that include easy to find jobs, convergence and multidisciplinary knowledge. The results of the comparison between university and graduate school, management consulting, and start-up consulting curriculum were reviewed according to STEAM 's rules. The results were divided into 5 main classes and 15 sub classes according to the 15 week subject. As a result of the study, we divided into 5 main classes and 15 sub classes in accordance with the 15 week subject. We were able to apply the understanding to the 1st stage company understanding(Arts), 2 stage consulting ability(Technology) 3 stage entrepreneurship strategy(Technology) 4 stage sub consulting(STEAM) 5 stage management case analysis(Arts).

Analysis and Revitalization Plan for Housing Welfare Consulting in the Field (주거복지상담 현장의 실태분석과 활성화 방안)

  • Jee, Eun-Young
    • Journal of the Korean housing association
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    • v.26 no.6
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    • pp.157-167
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    • 2015
  • This study is based on a survey of welfare counselling services provision, including best practice, current issues and suggestions for ways to improve housing welfare. For this study, 20 facilities providing housing welfare consulting and 26 people actually doing the consulting at those facilities were surveyed. The high-level findings of this study include: 1. Lower level local governments should be the frontline in providing housing welfare consulting services as they have the capability to provide greater accessibility to such services for those in need and deliver sustainable housing welfare benefits responsibly; 2. Housing welfare consulting has a wide scope and requires a high level of expertise. For this reason, the Counseling Service Providers have a great need for field training and capacity building. In this regard, certified housing welfare professionals may offer a viable solution. 3. In terms of best practice, the qualities required for Consulting Service Providers include professional knowledge, communication skills, understanding of those seeking Consulting, and the capability to check the progress in consulting and follow up.

A Multidiscipline 35 kV Cable Failure Investigation

  • Orton Harry;Furst Gabor;Batho Joe;Rao Avaral;Salvida Candelario de;Morante Moises Gomes
    • KIEE International Transactions on Electrophysics and Applications
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    • v.5C no.2
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    • pp.67-71
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    • 2005
  • Cable failure investigations must evaluate all facets of cable technology to reach a complete understanding of why and how an underground power cable failed. This paper presents the salient points of a recent investigation into an in-service failure after only several weeks of operation.

The Analysis on Management Consulting Effect of a Bank on Client firms: Empirical Case Study Focused on Ante-Post Bank Consulting Effect Comparison (은행 경영컨설팅의 효과에 관한 실증연구 -A은행 사례를 이용한 컨설팅 전후 효과 비교 중심-)

  • Yang, Yong-Hyeon;You, Yen-Yoo
    • Journal of Digital Convergence
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    • v.12 no.11
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    • pp.215-223
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    • 2014
  • To provide evidence of bank's management consulting effect on client firms' performance and contribution to the bank, this study adopts Matching Sample Design and OLS regression using financial and consulting data from A Bank, which allowed us for empirically testing bank's management consulting effect on client firms. Specifically, We examine difference between ante-post performance of consulting client firms and difference between performance of consulting client firms and the other client firms. Empirical results show that management consulting by a Bank can increase interdependency, while It does not cause significant improvement of growth, activity, and profitability. This result provides further understanding of effect of management consulting by a bank on consulting client firms and some implication which banks should consider for management consulting.