• Title/Summary/Keyword: Trust model

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Influence of Perceived Service Clues on Experienced Value, Trust, and Loyalty of Franchise Snack Bar: Focused on Busan Area

  • Lee, Soon-A;Song, Sung-Hee;Lee, Sang-Mook
    • Culinary science and hospitality research
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    • v.22 no.1
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    • pp.1-8
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    • 2016
  • The purpose of this study is to develop and test a model that explains the effect of perceived service factors on: 1) experienced value, 2) trust, and 3) loyalty in context of franchise snack bar. In addition, the study will clarify how these variables relate to each other. The findings of this study identified that functional and humanic clues are the most significant components which influence on experiential value as well as trust in franchise snack bar sector. These findings may contribute to provide valuable marketing strategic for this business segmentation, and it can be utilized as a fundamental study to establish an efficient business plan to increase revenue in the industry.

The Mediation Effect of Customer Trust on Purchasing Intention in Chinese Internet Shopping Malls (중국 인터넷쇼핑몰에서 구매의도에 대한 신뢰의 매개효과에 관한 연구)

  • Seo, Chang-Soo;Bai, Chun-Hu;Suh, Woo-Jong
    • Journal of Information Technology Applications and Management
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    • v.14 no.1
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    • pp.75-97
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    • 2007
  • Recently, the growth of the Internet shopping malls around the world has been increasingly accelerated based on the great advances of IT. Nevertheless, in China the Internet shopping malls have not rewed up relatively. Therefore, this paper has a purpose to discover the factors influencing the vigor of the shopping malls in China and mechanisms on interrelationships among the factors, focusing on customers' trust. To analyze the Chinese Internet shopping mall market from a wider perspective, our research model includes the antecedents from the aspects of shopping mall quality, customer characteristics, environmental features through reorganizing comprehensively various factors considered in the previous studies, and uses customer trust as an intermediate factor and purchasing intention as a dependent factor. It is expected that the implications of this study can help Chinese government agencies related to Internet shopping malls and managers for them make decisions on their policies and strategies effectively.

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헬스케어시스템을 위한 역할 기반의 신뢰협상 모델

  • Jo, Hyeon-Suk;Lee, Hyeong
    • Proceedings of the Korea Society of Information Technology Applications Conference
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    • 2007.05a
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    • pp.84-102
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    • 2007
  • Security is crucial for the successful deployment of large distributed systems. Many of these systems provide services to people across different administrative domains. The traditional identity-based access control mechanisms are un scalable and difficult to manage. Unlike the closed systems, open systems provide services to people from different security domains. Healthcare systems need to be highly available in order for the patients to get a timely treatment. The health care information should be available to authorized users both inside the administrative domain and outside the domain, such as pharmacies and insurance companies. In this paper, we first analyzed the necessities and advantages of importing attribute-based trust-management models into open distributed systems. Then we reviewed traditional access-control models and presented the basic elements of the new trust-management model.

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Key Success Factors of the Internet Shopping Mall of Marine Products : Linkages Between Traceability Information and Perceived Quality (수산물 전문 쇼핑몰 핵심성공요인 : 생산이력추적정보와 지각된 품질의 연계)

  • Park, Sang-Cheol;Kim, Jong-Uk;Pak, Myong-Sop
    • Korean Management Science Review
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    • v.23 no.3
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    • pp.95-118
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    • 2006
  • This study developed the traceability information for tracing fishery products from the production step to the consumption step in the distribution channel of fishery products. Based on it, we further presented the theoretical linkage between traceability information and perceived qualities of internet shopping malls, and then investigated how traceability information affected trust and perceived usefulness in the internet shopping mall to find the key success factors of internet shopping malls of fishery products. We collected 194 responses from internet consumers who had prior experience on purchasing fishery products. This survey data was used to empirically test the ten research model hypotheses by using PLS. The PLS results indicated that traceability information had significant impact on trust and perceived usefulness. Finally, trust, perceived usefulness and perceived ease of use were found to be related to online consumers' intention to purchase fishery products.

The Effect of Trust between Buyer-Supplier Relationship on Collaboration and Supply Chain Performance : Networks Industry in Korea (구매자-공급자간의 상호신뢰가 협업과 공급사슬 성과에 미치는 영향 : 이동통신산업을 중심으로)

  • Seo, Chang-Soo;Kim, Chul-Soo
    • Korean Management Science Review
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    • v.25 no.1
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    • pp.11-27
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    • 2008
  • Through collaboration between buyers and suppliers, their companies try to achieve their own objectives and competitive advantages. And it is known that trust between them also would influence the effects of collaboration, which would increase their performances. In this study, above three domains of constructs : trust, collaborative behavior, performance are handled. From gathering data about a mobile networks industry and building a research model, we acquire the results of the study. Through nine hypotheses, the study show the results. The end of this paper describes managerial implications for collaborative performance and SCM strategy.

Trust and Risk based Access Control and Access Control Constraints

  • Helil, Nurmamat;Kim, Mu-Cheol;Han, Sang-Yong
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.5 no.11
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    • pp.2254-2271
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    • 2011
  • Access control in dynamic environments needs the ability to provide more access opportunities of information to users, while also ensuring protection information from malicious users. Trust and risk are essential factors and can be combined together in access control decision-making to meet the above requirement. In this paper, we propose the combination of the trust and risk in access control to balance information accessibility and protection. Access control decision is made on the basis of trustworthiness of users and risk value of permissions. We use potential relations between users and relations between permissions in access control. Our approach not only provides more access opportunities for trustworthy users in accessing permissions, but also enforces traditional access control constraints such as Chinese Wall policy and Separation of Duty (SoD) of Role-Based Access Control (RBAC) model in an effective way.

A Study on User's Voluntary Behavior in Company Social Networks(CSN) (기업의 관계적 성과로서 기업소셜네트워크 이용자의 자발행동에 관한 연구)

  • Kang, Inwon;Cho, Eunsun
    • Journal of Information Technology Services
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    • v.13 no.2
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    • pp.35-53
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    • 2014
  • Company Social Networks (CSN) has emerged as a commonly used marketing channel. One of the most important advantages in CSN is the user's voluntary behavior as a relational performance. We classified level of voluntary behavior, as 'consumption', 'active participation', and 'creative contribution' to comprehend different relational performance of CSN. Moreover, we proposed research model to compare positive attitude and negative attitude. This study aims to investigate 'the process of user's voluntary behavior in CSN' which is causal relationship between benefits of CSN, user's attitude and voluntary behavior. Empirical results with 175 valid questionnaire data revealed that CSN benefit factors played a significant role in trust and distrust. Based on these effects, trust and distrust have different influences as level of voluntary behavior, just as proposed. For practitioners, it is crucial finding that users are more active behavior based on strong trust.

Antecedents and Consequences of Consumer Engagement in Social Media

  • Um, Nam-Hyun
    • International Journal of Contents
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    • v.12 no.3
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    • pp.59-68
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    • 2016
  • This study investigates perceived social presence, perceived interactivity, perceived enjoyment, and perceived trust as antecedents of consumer engagement. We measured the attitudinal and behavioral brand loyalty as consequences of consumer engagement in social media. Our findings suggest that perceptions of social presence, enjoyment, and trust are significantly related to consumer engagement. Conversely, perceived interactivity has no positive influence on consumer engagement. In addition, consumer engagement is found to have a significant impact on both attitudinal and behavioral brand loyalty. The study revealed that, in the modified model, covariance paths among the proposed antecedents of consumer engagement (namely the perceived social presence, interactivity, enjoyment, and trust) are statistically significant. In this paper, we also discuss limitations of the study and future research.

An Integrated Computer Security Model Based on the General Trust Theory (신뢰성이론을 바탕으로 한 통합 컴퓨터 보안 모형에 관한 연구)

  • Lee, Sang-Gun;Yoo, Sang-Jin
    • Asia pacific journal of information systems
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    • v.12 no.1
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    • pp.123-138
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    • 2002
  • For the last two decades, there has been much research on computer abuse from the perspective of the general deterrence theory based on objectism, which covers security policy, security awareness programs, and physical security system. The traditional view offered by the general deterrence theory indicates that security policy, security awareness, and security system play a major role in preventing computer abuse. In spite of continuous organizational efforts and investments based on these systematic factors, the incidence of computer abuse in organizations is still rapidly increasing. This paper proposes another perspective-the social control theory based on subjectism-in preventing computer abuse. According to the social control theory, organizational trust, which comprises organizational attachment, commitment, involvement and norms, can prevent computer abuse by reducing insider's computer abuse. The aim of this article is to assess the role of organizational trust come from attachment, commitment, involvement, norms in preventing computer abuse. The results indicate that both organizational trust and deterrent factors are effective in preventing computer abuse.

Influencing Factors for Repurchase Intention in e-Learning Sites

  • Lee, Myung-Moo;Chung, In-Keun
    • Proceedings of the CALSEC Conference
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    • 2005.03a
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    • pp.96-100
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    • 2005
  • This study examines the effects of the characteristics of educational contents, brand recognition, educational management and technical support on the repurchase intention mediated by overall satisfaction, trust and commitment in e-Learning sites. A survey of experienced users was conducted to collect data. The reliability and validity of data were tested by explanatory factor analysis, Cornbach's alpha coefficient, confirmatory factor analysis and correlation analysis. Also, the structural equation mode (SEM) analysis was performed to test the usefulness of the model. The results of the study are as follows: Educational contents, educational management and technical support were found to have positive effects on overall satisfaction. And educational contents and brand recognition were found to have positive effects on trust and commitment. And trust and overall satisfaction were found to have mediating effects on repurchase intention.

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