Browse > Article

The Effect of Trust between Buyer-Supplier Relationship on Collaboration and Supply Chain Performance : Networks Industry in Korea  

Seo, Chang-Soo (인하대학교 경영학부)
Kim, Chul-Soo (인하대학교 경영학부)
Publication Information
Korean Management Science Review / v.25, no.1, 2008 , pp. 11-27 More about this Journal
Abstract
Through collaboration between buyers and suppliers, their companies try to achieve their own objectives and competitive advantages. And it is known that trust between them also would influence the effects of collaboration, which would increase their performances. In this study, above three domains of constructs : trust, collaborative behavior, performance are handled. From gathering data about a mobile networks industry and building a research model, we acquire the results of the study. Through nine hypotheses, the study show the results. The end of this paper describes managerial implications for collaborative performance and SCM strategy.
Keywords
Buyer-Supplier Relationship; Collaboration; Trust; Supply Chain; Performance;
Citations & Related Records
연도 인용수 순위
  • Reference
1 Anderson, E. and B. Weitz, "The Use of Pledges to Build and Sustain Commitment in Distribution Channels," Journal of Marketing Research, Vol.29, No.1(1992), pp.18-24   DOI   ScienceOn
2 Bakos, J.Y. and E. Brynjolfsson, "Information technology, incentives, and the optimal number of suppliers," Journal of Management Information System, Vol. 10, Fall(1993), pp.37-53   DOI   ScienceOn
3 Beamon, B.M., "Measuring supply chain performance," International Journal of Operations and Production Management, Vol.10, No.3(1999), pp.275-292
4 Chin, W.W., "Issue and Opinion on Structural Equation Modeling," MIS Quarterly, Vol.21, No.1(1998a), pp.7-16
5 Chin, W.W., "The Partial Least Squares Approach to Structural Equation Modeling, In Modern Methods for Business Search," G.A. Marcoulides(ed.), Lawrence Eribaum Associates, Mahwah, NJ., (1998b), pp.295-336
6 Dyer, J.H., "Effective Interfirm Collaboration： How Firms Minimize Transaction cost and Maximize Transaction Value," Strategic Management Journal, Vol.18, No.7(1997), pp.535-556   DOI   ScienceOn
7 Fornell, C. and D.F. Larcker, "Evaluating Structural Equation Models with Unobservable Variables and Measurement Error," Journal of Marketing Research, Vol.18(1981), pp.39-50   DOI   ScienceOn
8 Hair, J.F., R.E. Anderson, R.L. Tatham and W.C. Black, "Multivariate Data Analysis," Fifth-Edition, Prentice Hall, 1998
9 Heikkila, J., "From Supply to Demand Chain Management：Efficiency and Customer Satisfaction," Journal of Operations Management, Vol.20, No.6(2002), pp.747-767   DOI   ScienceOn
10 Lambert, D.M., M.A. Emmelhainz and J.T. Gardner, "Developing and Implementing Supply Chain Partnerships," The International Journal of Logistics Management, Vol.7, No.2(1999), pp.1-17
11 Moberg, C.R. and T.W. Speh, "Evaluating the Relationship Between Questionable Business Practices and The Strength of Supply Chain Relationships," Journal of Business Logistics, Vol.24, No.2 (2003), pp.1-19
12 Moody, P.E., Breakthrough Partnering Creating a Collective Enterprise Advantage, Omneo, Essex Junction, UK, 1993
13 Morgan, R.M. and S.D. Hunt, "The Commitment- Trust Theory of Relationship Marketing," Journal of Marketing, Vol. 8(1994), pp.20-38
14 Pearce, W.B., "Trust in interpersonal relationships," Speech Monographs, Vol. 41, No.3(1974), pp.236-244   DOI
15 Ring, P.S. and Van De Van, A.H., "Developmental Processes of Cooperative Interorganizational Relationships," Academy of Management Review, Vol.19, No. 1(1994), pp.90-118   DOI
16 Tracey, M., M.A. Vonderembse, and J. Lim, "Manufacturing technology and strategy formulation：keys to enhancing competitiveness and improving performance," Journal of Operations Management, Vol.17, No.4(1999), pp.411-428   DOI   ScienceOn
17 Zand, D.E., "Trust and Managerial Problem Solving," Administrative Science Quarterly, Vol.17, No.2(1972), pp.229-239   DOI   ScienceOn
18 Levy, D.L., "Lean Production in An International Supply Chain," Sloan Management Review, Vol.38, No.1(1997), pp. 4-102
19 Slack, N., The Manufacturing Advantage ：Achieving Competitive Manufacturing Operations, London, Mercury, 1991
20 Smith, J.B. and D.W. Barclay, "The Effects of Organizational Differences and Trust on the Effectiveness of Selling Partner Relationships," Journal of Marketing, Vol.61, No.1(1997), pp.3-21   DOI   ScienceOn
21 White, G.P., "A meta-analysis model of manufacturing capabilities," Journal of Operations Management, Vol.63, No.4 (1996), pp.315-331
22 Clemons, E.K. and M.C. Row, "Limits to interfirm coordination through information technology：Results of a field study in consumer packaged good distribution," Journal of Management Information Systems, Vol.10, No.1(1993), pp.73-95   DOI   ScienceOn
23 Kumar, N., L.K. Scheer and J.-B.E.M. Steenkamp, "The Effects of Perceived Interdependence on Dealer Attitudes," Journal of Marketing Research, Vol.32, No.3(1995), pp.348-356   DOI   ScienceOn
24 Anderson, J. and D.W. Gerving, "Structural Equation Modeling in Practice：A Review and Recommended Two-Step Approach," Psychological Bulletin, Vol. 103, No.3(1988), pp.411-423   DOI
25 Bogdozan, K., J. Deyst, and D.M.M. Lucas, "Architectural Innovation in Product Development through early Supplier Integration," R&D Management, Vol.28, No.3(1998), pp.163-173   DOI   ScienceOn
26 Chien, T.K., T.H. Chang, and C.H. Su, "Did You Efforts Really Win Customer's Satisfaction?," Industrial Management & Data Systems, Vol.103, No.4(2003), pp.253-262   DOI   ScienceOn
27 Shin, H., "Supply Management Orientation and Supplier/Buyer Performance," Journal of Operations Management, Vol. 18, No.3(2000), pp.317-334   DOI   ScienceOn
28 Jap, S.M., "Pie-Expension Efforts：Collaboration Processes in Buyer-Supplier Relationships," Journal of Marketing Research, Vol.36, No.4(1999), pp.461-475   DOI   ScienceOn
29 Mentzer, J.T., J.H. Foggin and S.L. Golicic, "Collaboration：The Enablers, Impediments, and Benefits," Supply Chain Management Review, Vol.4, No.4(2000), pp.52-58
30 Vickery. S.K., J. Jayaram, C. Droge, and R. Calantone, "The Effect of an Integrative Supply Chain Strategy on Customer Service and Financial Performance：An Analysis of Direct versus Indirect Relationships," Journal of Operations Management, Vol.21, No.5(2003), pp.523-539   DOI   ScienceOn
31 Mohr, J. and R. Spekman, "Characteristics of Partnership Success：Partnership Attributes, Communication Behavior, and Conflict Resolution Techniques," Strategic Management Journal, Vol.15, No.2(1994), pp.135-152   DOI   ScienceOn
32 Williamson, O.E., The Economic Institutions of Capitalism, New York, Free Press, 1985
33 Benton, W.C. and M. Maloni, "The Influence of Power Driven Buyer/Seller Relationships on Supply Chain Satisfaction," Journal of Operations Management, Vol.23, No.1(2005), pp.1-22   DOI   ScienceOn
34 Zhang Q., M.A. Vonderembse, and J. Lim, "Value chain flexibility：a dichotomy of competence and capability," International Journal of Production Research, Vol. 40, No.3(2002), pp.561-583   DOI   ScienceOn
35 Bensaou, M., "Portfolios of Buyer-Supplier Relationships," Sloan Management Review, Vol.40, No.3(1999), pp.35-44
36 Lee, H.L. and S. Whang, E-business and Supply Chain Integration, Stanford Global Supply Chain Management Forum, 2001
37 Johnston, D.A., D.M. McCutcheon, F.I. Stuart, and H. Kerwood, "Effects of Supplier Trust on Performance of Cooperative Supplier Relationships," Journal of Operations Management, Vol.22, No.1 (2004), pp.23-38   DOI   ScienceOn
38 Sakakibara, K., "R&D Cooperation among Competitors：A Case Study of the VLSI Semiconductor Research Project in Japan," Journal of Engineering and Technology Management, Vol.10, No.4(1993), pp.393-407   DOI   ScienceOn
39 Lambert, D.M. and M.C. Cooper, "Issues in Supply Chain Management," Industrial Marketing Management, Vol.29, No.1 (2000), pp.65-83   DOI   ScienceOn
40 Davis, T., "Effective Supply Chain Management," Sloan Management Review, Vol.34, No.4(1993), pp.35-46
41 Lane, C. and R. Bachman, "The Social Constitution of Trust：Supplier Relations in Britain and Germany," Organization Studies, Vol.17, No.3(1996), pp. 65-395
42 Frohlich, M.T. and R. Westbrook, "emand Chain Management in Manufacturing and Services：Web-Based Integration, Drivers and Performance," Journal of Operations Management, Vol.20, No.6 (2002), pp.729-745   DOI   ScienceOn
43 Woods, J., "The Demand Chain," Gartner Symposium ITXPO, 2002
44 Tyndall, G., C. Gopal, W. Partsch, and J. Kamauff, "Supercharging Supply Chains," Purchasing and Supply Management, Vol. 12, No.1(1999), pp.9-10
45 Heide, J.B. and A.S. Miner, "The Shadow of The Future：Effects of Anticipated Interaction and Frequency of Contact on Buyer-Seller Cooperation," Academy of Management Journal, Vol.35, No.2(1992), pp.265-291   DOI   ScienceOn
46 Heide, J.B. and G. John, "Alliances in Industrial Purchasing：The Determinants of Joint Action in Buyer-Supplier Relationships," Journal of Marketing Research, Vol.27(1990), pp.24-36   DOI   ScienceOn