• Title/Summary/Keyword: Trust in Organization

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A study on the impact of corporate social responsibility on organizational trust and Labor-Management Relations (기업의 사회적 책임 활동이 조직신뢰 및 노사관계에 미치는 영향에 관한 연구)

  • Shin, Dong-Ju;You, Yen-Yoo
    • Journal of Digital Convergence
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    • v.9 no.5
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    • pp.123-140
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    • 2011
  • The purposes of this study are to verify if social responsibility activities of domestic companies and organizations who are widening the area of corporate social responsibility activities make a significant effect on the Labor-Management Relations of the company statistically and suggest political and strategic tasks the company must assume if the corporate social responsibility activities are to make positive and negative effects on organizational trust and Labor-Management Relations by members of the company. The results of the study can be summarized as follows. First, companies make a positive effect partially on the standard of employees' confidence for the organization through the corporate social responsibility activities. Second, corporate social responsibility activities have an effect partially on the Labor-Management Relations which are one of the variables influencing an organization's results. Third, the improvement of employees' organizational trust had a significant effect on Labor-Management Relations. Therefore, the results of this study verified the direct and indirect effects between organizational trust and Labor-Management Relations which are important factors of companies' social responsibility and organizational results which were not treated in the precedent studies.

The Effects of Perceived Organizational Justice on the Organizational Citizenship Behavior (공정성(公正性) 지각(知覺)이 조직시민행동(組織市民行動)에 미치는 영향(影響))

  • Yoon, Du-Youl;Chun, Myung-Sup
    • Journal of Industrial Convergence
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    • v.3 no.1
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    • pp.79-100
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    • 2005
  • Considering the above points, this study has been conducted to find out the effects brought by perceived organizational justice towards organizational citizenship behavior, with focus on multi-dimension and multi-class nature of trust. With this objective, I researched the following. First, which type gives larger effect to organizational citizenship behavior, the type of distributive justice (that is lower dimension of organizational justice) or that of procedural justice. Second, what effects are given to the 5 types of trust, by distributive justice and procedural justice. Also, what effects are given to organizational citizenship behavior by the 5 types of trust. Third, which type of justice gives larger effect to organizational citizenship behavior when trust is served as a medium. Fourth, which items should be dealt in priority to lead members of organization towards a desirable direction. The research for this purpose was conducted on the basis of comprehensive analysis of variable including. socio-population variable.

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A Study on the Improvement of Security Enhancement for ZTNA (보안성 강화를 위한 ZTNA운영 개선방안 연구)

  • Seung Jae Yoo
    • Convergence Security Journal
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    • v.24 no.1
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    • pp.21-26
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    • 2024
  • The security model in the previous network environment has a vulnerability in which resource access control for trusted users is not properly achieved using the Perimeter model based on trust. The Zero Trust is an absolute principle to assume that the users and devices accessing internal data have nothing to trust. Applying the Zero Trust principle is very successful in reducing the attack surface of an organization, and by using the Zero Trust, it is possible to minimize damage when an attack occurs by limiting the intrusion to one small area through segmentation. ZTNA is a major technology that enables organizations to implement Zero Trust security, and similar to Software Defined Boundary (SDP), ZTNA hides most of its infrastructure and services, establishing one-to-one encrypted connections between devices and the resources they need. In this study, we review the functions and requirements that become the principles of the ZTNA architecture, and also study the security requirements and additional considerations according to the construction and operation of the ZTNA solution.

Correlation between Ethical Factors and Their Competitiveness of Small and Medium Enterprises (중소기업의 윤리적 특성요인과 기업경쟁력 간의 관계)

  • Lee, Byeong-Seop;Jeon, In-Oh
    • The Journal of the Korea Contents Association
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    • v.8 no.6
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    • pp.175-185
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    • 2008
  • This study would be research for correlations between ethical factors and company's competitiveness of small and medium enterprises thorough recognizing of important company ethic and approaching to them theoretically. This study has collected all information which small and medium enterprises around Seoul and Kyounggi province and employing more than 5, which 134- survey are used totally. Study reveals that firstly customer and social responsibility provide Positive effects on the organization Dust, secondly CEO's views serve those positive effects as well, thirdly it is not preyed that ethical capacity of company have a positive effect on organization trust. Fourthly, organization trust has good effects on competitiveness of product and price. This results lead to some suggestions as follows. First of all, company should serves systemized value to customers and their societies. For that, it is necessary to analyse their needs and to reflect them into corporate management to build close relationship with customers and reliable marketing activities, efforts to enhance corporate images. This chain of work can make employees feel proud themselves. Secondly, supervisors including CEO should set the pace with high-consensus for ethical behaviour. Thirdly, ethical factors should be improved for improving organization trust simultaneously. Every customer, no matter they are inner or outer, should have highly required ethical understandings for their networks. Furthermore, they have to enhance organization trust and to strengthen company competitiveness through stimulating employee's courages and contribution.

Perception of Organizational Trust Culture of Regional General Hospital Employees and its Effect on Organizational Trust Activities (지역 종합병원 종사자의 조직신뢰 문화에 대한 인식이 조직신뢰 활동에 미치는 영향)

  • Jung, Sang-Jin
    • The Journal of the Korea Contents Association
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    • v.15 no.2
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    • pp.455-465
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    • 2015
  • This study aims to provide basic data for hospital organizational management by analyzing perception of organizational culture of general hospital employees and its effect on organizational trust activities. A total of 437 employees from the 5 general hospitals in G city were surveyed with anonymous self-administered questionnaires and the result was analyzed by t-test, analysis of variance, Pearson correlation analysis, and multiple regression analysis. As a result, there were differences in the perception of organizational trust culture depending on sex, age, education, and income. The perception of organizational trust culture had a significantly positive correlation with organizational trust activities. The factors such as consideration, social responsibility, morality, and competence had a significantly positive effect on organizational trust activities. This study would help to improve the organizational trust that is perceived by hospital employees by improving organizational trust culture with policy and institutional support.

The Role of Technology and Organization in Building Trust in Mobile Content Services (모바일 콘텐츠 서비스의 신뢰구축을 위한 기술과 조직의 역할)

  • Cho, Nam-Jae;Joun, Hyo-Jae
    • Journal of Digital Convergence
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    • v.8 no.1
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    • pp.11-26
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    • 2010
  • The purpose of this paper is to study building and maintaining consumer trust in mobile contents for tourism and travel in perspective of public sector. Mobile contents services are increasing rapidly. Tourism contents in mobile services are non profit business model in an early and immature stage toward the ubiquitous era. Non-profit organization plays a role as service provider through Internet and wireless telecommunication in an information-intensive and network-oriented environment. This article is proposed nonprofit organizations as tourism contents service provider to identify a conceptual framework that can build continuous trusted mobile contents under ubiquitous environment according to developing and maintaining stage. The results based on the focus group interview methodology highlights a conceptual foundation for service providers in nonprofit domain.

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Distrust in the Usefulness of Organizational Trust (조직신뢰의 유용성에 대한 불신)

  • Myung Un Kim
    • Korean Journal of Culture and Social Issue
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    • v.11 no.spc
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    • pp.57-67
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    • 2005
  • This paper attempted to explore the plausible reasons why change activities to build up organizational trust might be often short-lived, even though it can become the most valuable social capital for an organization. Based upon a reference data collected from a large company in various methods, retrospective rationalization, difficulties embedded in the processes of realizing the five bases of organizational trust (such as openness, consistence, fairness, consideration, and pride), and top management's negative conviction were identified and discussed as fundamental reasons for the distrust in the usefulness of organizational trust. In addition, middle managers' overcautiousness about their superiors' feeling and organizational cynicism as contributing factors for the distrust in the form of vicious circle were discussed.

An Empirical Analysis of The Relationship between Hospital Employees' Perception of Organizational Politics, Organizational Effectiveness, and The Moderating Role of Organizational Trust (병원조직 구성원의 조직정치지각과 조직유효성과의 관계: 조직신뢰의 조절효과)

  • Yi, Kyunghee;Yoon, Hyejeong;You, Myoungsoon;Lee, Wang-Jun
    • Korea Journal of Hospital Management
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    • v.22 no.2
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    • pp.70-86
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    • 2017
  • The purpose of this study was to empirically investigate the relationship between hospital employeesʼ perceptions of organizational politics, organizational effectiveness such as job satisfaction, organizational commitment, and turnover intention. We also evaluated the moderating effect of organizational trust on the relationships between POPs and organizational effectiveness. By analyzing 726 employeesʼ data including physicians, nurses, medical technicians, and administrators from one private hospital, POPs was found to have had a highly negative relationship with job satisfaction and organizational commitment while a highly positive relationship with turnover intention. Furthermore, organizational trust moderated the relationship between POPs and job satisfaction, and also POPs and turnover intention, while no moderating effect appeared between POPs and organizational commitment. Within the organization, employees who are in a group with high organizational trust have low job satisfaction and high turnover intention when they have high POPs rather than a group with low organizational trust. Further the implications of these results and future directions of the study have been discussed.

A Study on Quality Management Activities and Employee Trusts: Based on Small Venture Companies (품질경영활동과 조직원 신뢰간의 관계에 관한 연구: 중소벤처기업을 대상으로)

  • Lee, Byung-Ok;Lee, Joo-Heon
    • 한국벤처창업학회:학술대회논문집
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    • 2010.08a
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    • pp.5-18
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    • 2010
  • In this article, we try to study the relationship among quality management activities, employee trusts, and employee satisfactions in small venture companies in Korea. Based on the previous studies, we build a couple of hypotheses about communication, process management, business policies, innovative changes, employee trust and employee satisfaction. From our empirical study, we find that communication and innovative changes have an positive effect on employee trust. Also, employee satisfaction is positively influenced by employee trust. Our study provides the following implications for organization management. First, for employee satisfaction, in an organization, it is very important to build employee trusts among higher managements, firms, business processes, evaluations, and employees. Second, in order to build employee trusts, our study shows that improving communications among employees and customers and having continuous innovative changes such as improving current business processes, problem solving, establishing standards and maintaing high productions are important.

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The Relationship between Relational Benefits and Library Trust & Perceptions of Public Libraries (공공 도서관의 관계혜택과 도서관 신뢰 및 인식간의 관계 연구)

  • Park, Seohyun;Kim, Giyeong
    • Journal of the Korean Society for information Management
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    • v.34 no.2
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    • pp.115-135
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    • 2017
  • Many for-profit and not-for-profit organizations' service provider can affect customers' perceptions of the organization based on the relationship between the customers and the organizations. This study aims to identify the relational benefits in libraries, and analyze the relationship between relational benefits and library trust and perception using a questionnaire. As a result, public library customers realize relational benefits with librarians. And these relational benefits affect library trust and perception. This study is meaningful in that it focuses on the relationships in libraries for the first time, which can contribute to the positive perceptions of customer-librarian relations.