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An Empirical Analysis of The Relationship between Hospital Employees' Perception of Organizational Politics, Organizational Effectiveness, and The Moderating Role of Organizational Trust  

Yi, Kyunghee (Department of Public Health Science, Graduate School of Public Health, Seoul National University)
Yoon, Hyejeong (Department of Public Health Science, Graduate School of Public Health, Seoul National University)
You, Myoungsoon (Department of Public Health Science, Graduate School of Public Health, and Institute of Health and Environment, Seoul National University)
Lee, Wang-Jun (Myongji Hospital)
Publication Information
Korea Journal of Hospital Management / v.22, no.2, 2017 , pp. 70-86 More about this Journal
Abstract
The purpose of this study was to empirically investigate the relationship between hospital employeesʼ perceptions of organizational politics, organizational effectiveness such as job satisfaction, organizational commitment, and turnover intention. We also evaluated the moderating effect of organizational trust on the relationships between POPs and organizational effectiveness. By analyzing 726 employeesʼ data including physicians, nurses, medical technicians, and administrators from one private hospital, POPs was found to have had a highly negative relationship with job satisfaction and organizational commitment while a highly positive relationship with turnover intention. Furthermore, organizational trust moderated the relationship between POPs and job satisfaction, and also POPs and turnover intention, while no moderating effect appeared between POPs and organizational commitment. Within the organization, employees who are in a group with high organizational trust have low job satisfaction and high turnover intention when they have high POPs rather than a group with low organizational trust. Further the implications of these results and future directions of the study have been discussed.
Keywords
Perceptions of Organizational Politics; Organizational Effectiveness; Organizational Trust; Hospital;
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Times Cited By KSCI : 2  (Citation Analysis)
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