• Title/Summary/Keyword: Transactional Satisfaction

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An Exploration of the Causal Relationship among Transactional Leadership, Coaches' Emotional Intelligence, and Athlete Satisfaction in Soccer Teams (축구지도자의 변혁적 리더십과 정서지능, 선수만족의 인과관계 탐색)

  • Kim, Sang-Gyu;Choi, Man-Sik
    • The Journal of the Korea Contents Association
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    • v.14 no.9
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    • pp.450-462
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    • 2014
  • The main purpose of this study was to explore the causal relationships among transactional leadership, coaches' emotional intelligence, and athlete satisfaction in soccer teams. High school, university, and semi-professional soccer players(N=495) in Korea participated in a survey. Transactional leadership inventory, emotional intelligence test, and athlete satisfaction questionnaire previously developed to investigate was performed to utilize. The data were analyzed by structural equation model of the AMOS 18.0. The results were as follows; transactional leadership have meaningful influence on emotional intelligence and athlete satisfaction, and emotional intelligence have significant influences on athlete satisfaction. The mediating effect of leader's emotional intelligence between transactional leadership and athlete satisfaction was confirmed. Findings of this study can enhance our understanding of the emotional leadership to increase athlete satisfaction in Soccer players.

A study on the effects of the transformational leadership and transactional leadership on job satisfaction in the military organization (군조직에서 변혁적 리더십과 거래적 리더십이 직무만족에 미치는 영향에 관한 연구)

  • Shon, Jeong-Ki
    • Asia-Pacific Journal of Business
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    • v.6 no.2
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    • pp.63-79
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    • 2015
  • The purpose of this study is to examine the effects of transformational leadership on job satisfaction and to examine the effects of transactional leadership on job satisfaction. This study tried to verify the facial feedback hypothesis in causal relations of charisma, intellectual stimulation, individualized consideration, contingent reward, management by exception, job satisfaction. The self-administerd survey was undertaken against 380 respondents who soldier working in Daegu. A total of 375 responses were collected. Excluding missing data, 337 usable data were used for analysis. Results of this study are as follows. First, it is found that charisma factor is positively impact on job satisfaction. Second, it is found that individualized consideration factor is positively impact on job satisfaction. Third, it is found that contingent reward factor is positively impact on job satisfaction. Fourth, it is found that management by exception is positively impact on job satisfaction. The theoretical implication and practical implication for the army and government are discussed. The limitations are also mentioned.

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A Study on the Impact of Transactional Leadership on Job Performance and Job Satisfaction: The Mediating Effect of Job Engagement

  • Eun-Jin Choi;Sang-Chul Lee;Yang-Kyun Kim
    • Journal of the Korea Society of Computer and Information
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    • v.29 no.4
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    • pp.135-143
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    • 2024
  • This study investigates the impact of transactional leadership on job performance(team performance) and job satisfaction, with a focus on the mediating effect of job engagement. This study highlights the significance of contingent rewards and management by exception, components of transactional leadership, in motivating organizational members towards achievement and maintaining high performance levels. Through analysis, this research aims to demonstrate how transactional leadership affects employees' job engagement, subsequently influencing job performance and satisfaction. By understanding the role of job engagement as a mediator, organizations can adjust leadership styles and enhance job engagement, ultimately improving organizational performance and employee satisfaction. The findings suggest a composite approach to leadership, integrating both transactional and transformational elements, is more effective in fostering high job performance and satisfaction among employees. This study provides insights into developing strategies to boost job engagement and optimize leadership practices for better organizational outcomes.

Directors' Leadership and Teachers' Empowerment and Job Satisfaction in Child Care Centers (시설장의 리더십과 보육교사의 임파워먼트와 직무만족도)

  • Kim, In-Ja;Boo, Jung-Min
    • Journal of the Korean Home Economics Association
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    • v.47 no.2
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    • pp.27-37
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    • 2009
  • This study investigated the leadership skills of directors in addition to empowerment and Job satisfaction of teachers in Child Care Centers. The participants were 446 teachers who worked in early childhood educational institutes across Jeju province. The results were as following.: Firstly, transformational leadership significantly affected empowerment. However, individual consideration and transactional leadership from transformational leadership did not significantly affect empowerment. Secondly, individual consideration and intellectual stimulation from transformational leadership had a significant effect on job satisfaction. Also, reward for performance and exceptional management from transactional leadership had a significant effect on the job itself, the relationship, the working environment, and salary package among sub-variables in job satisfaction.

An Investigation of the employee Job Satisfaction according to Leadership Style in Family Restaurant (패밀리레스토랑 중간관리자의 리더십스타일에 따른 종사원의 직무만족)

  • Yun, Ji-Yeon;Yoo, Yang-Ja;Hong, Wan-Soo
    • Korean journal of food and cookery science
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    • v.22 no.3 s.93
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    • pp.259-269
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    • 2006
  • The purposes of this study were to measure the correlation between leadership style and job satisfaction in family restaurants, and to compare the effectiveness of two different styles of leadership: transformational and transactional. The questionnaire used in this study was designed to measure all variables in the research model, and was made two kinds for employees and for managers. It was distributed to 550 employees and 12 managers in 16 stores of 4 family restaurants, from September 10 to October 7, 2004. A total of 303 usable employees' questionnaires were received, giving a 55.0% response rate, and all of managers responded. Statistical data analysis was completed using SPSS Win(11.0) for the following analyses: descriptive, reliability, factor, ANOVA, correlation and cluster. The results were as follows. First, the most influential leader was the senior staff in most of the hierarchies that were studied. Second, transformational leadership had a positive correlation with job satisfaction for family restaurant employees, while transactional leadership had a negative correlation. Third, using cluster analysis, four leadership groups were identified: transformational(44%), transactional(29%), a combination of both styles(4%), and unidentifiable style(23%). Fourth the transformational leadership group produced e highest rates job satisfaction for family restaurant employees. The transactional leadership group produced the lowest job satisfaction. According to the results, the most reasonable leadership style in family restaurants is transformational leadership.

Leadership Styles and Customer Loyalty: A Lesson from Emerging Southeast Asia's Airlines Industry

  • RIZAN, Mohamad;WAROKKA, Ari;WIBOWO, Agus;FEBRILIA, Ika
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.9
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    • pp.477-488
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    • 2020
  • This study provides the empirical testing to test the influences of contemporary leadership styles (i.e., transactional and transformational) on job satisfaction and customer satisfaction as the mediating variable between job satisfaction and customer loyalty. The approach utilized in this study was a quantitative research design using a survey model. The participants of this study were recruited from 160 front-liners in the airline's industry in Indonesia. This study employed 160 front liners (flight attendants, reservation/ticketing, and check-in-counter officers) who worked in Branch Office/General Sales Agent of Indonesian commercial airlines. The studied airlines serve domestic routes based at Soekarno-Hatta International Airport. Furthermore, the data were examined the four developed hypotheses by using Structural Equation Modeling (SEM). The primary results are: First, in the context of job satisfaction, both leadership styles (i.e., transactional and transformational) have similar influences; Second, job satisfaction affects customer satisfaction positively and significant, Third, customer loyalty is driven by passengers' satisfaction when they are utilizing the airline services. The findings imply that the working-role encouragement is essential to maximize the productivity of front-liners to serve their customer well. This research supports on developing the general knowledge based on leadership styles in the context of the airline's industry in managing the human resources strategically.

The Effect of Leadership on Organizational Effectiveness in Public Hospital: Transformational-Transactional Leadership (공공의료기관장의 리더십이 조직유효성에 미치는 영향 : 변혁적-거래적 리더십을 중심으로)

  • Jung, Byung-Eul;Ahn, Sang-Yoon
    • Korea Journal of Hospital Management
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    • v.15 no.3
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    • pp.97-122
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    • 2010
  • This research investigated the effect of leadership on organizational effectiveness in the public hospital. As a result of multi-regression analysis based on the data of 384 employees in 5 public hospitals in Korea, transformational leadership positively affected organizational commitment and job satisfaction. Transformational leadership had a significantly negative effect on turnover intention. Transactional leadership had a significantly positive relationship with organizational commitment and job satisfaction. This study has means that was first analysed relationship between the leadership style and organizational effectiveness of public hospital in Korea. The difference that demographic variables have on organizational commitment, job satisfaction, and turnover intention examined. Variables like gender and type of occupation have a significant difference.

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A Study on Transactional Analysis and Job Satisfaction Using Pattern Analysis (패턴분석을 이용한 교류분석이론과 직무만족에 관한 연구)

  • Kim, Jong-Ho;Hyun, Mi-Sook;Hwang, Seung-Gook
    • Journal of the Korean Institute of Intelligent Systems
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    • v.17 no.4
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    • pp.526-533
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    • 2007
  • In this paper, we study to the pattern of job satisfaction using four theories of transactional analysis-egogram, life positions, strokes, time structuring-for organizational members. The tool of pattern analysis is used fuzzy TAM network which Is especially effective for pattern analysis. The input data of fuzzy TAM network ate values of four theories in transactional analysis, the output data is the classes which is divided by two groups from score of job satisfaction. From the result of this study, the correct rates of training data and checking data are 85-100% and 60%, respectively.

The Effects of Job Satisfaction on Job Performance with the Moderating Effects of Leadership (직무만족이 직무성과에 미치는 영향 및 리더십의 조절효과)

  • Lee, Ill-Ju;Lee, Sang-Chul;Kim, Yang-Kyun
    • The Journal of the Korea Contents Association
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    • v.19 no.8
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    • pp.544-555
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    • 2019
  • In today's business environment, not only human resources management but work efficiency is getting substantial attention as well. Employees are one of the most significant and valuable resources in an organization who can play a critical role in accomplishing organizational goals and purposes. This study examines the effect of employee job satisfaction(affective and cognitive satisfaction) on job performance. Furthermore, this study examines the moderating effect of leadership type (transactional and servant leadership) between job satisfaction on job performance. As a result, affective and cognitive satisfaction were shown to positively affect employee job performance. Especially, cognitive satisfaction has more influenced on job performance than affective satisfaction. Second, transactional and servant leadership were not shown to affect employee job performance. However, transactional leadership had a moderating effect between job satisfaction on job performance.

Moderating Effects of Subordinates' Active Engagement between Commanders' Transformational·Transactional Leadership and Job Satisfaction (부하들의 능동적 참여가 지휘관의 변혁적·거래적 리더십과 직무만족 간에 미치는 조절효과)

  • Lee, Kang-Kuk;Yi, Seon-Gyu
    • The Journal of the Korea Contents Association
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    • v.15 no.12
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    • pp.447-458
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    • 2015
  • This study is aimed for emprical analyzing (1) the effects of leadership of army commanders on subordinates' job satisfaction and (2) the moderating effects of subordinates' active engagement within the relationship between commanders' transformational transactional leadership and job satisfaction of soldiers, while over 500 combat soldiers throughout the nation are questioned for this analysis. The followings are the summary of findings of this study. The first finding shows that both transformational and transactional leadership have positive impacts on the job satisfaction of the soldiers. In this context, it is recommended that army commanders should apply effectively these behaviors of leadership in order to achieve their goals in military organizations. The second sector of the analysis includes the moderating effect of subordinates' active engagement within the relationship between the commanders' leadership and job satisfaction of the soldiers. The finding of the second analysis shows that subordinates' active engagement has positive moderating effect on the relationship between transformational leadership and job satisfaction. However, it has no moderating effect on the relationship between transactional leadership and job satisfaction. This implies that army commanders should apply the behavioral factors of both leadership styles and encourage active engagement of soldiers in order to enhance the satisfaction of soldiers, focusing more on applying the behavioral factors of transformational leadership.