• Title/Summary/Keyword: Tourism service

Search Result 1,199, Processing Time 0.027 seconds

A Study on Logistics Information System Integration: in case of Korea Post (물류정보시스템 통합에 관한 연구 : 한국우정사업본부의 사례를 중심으로)

  • Han, Young-Soo;Jung, Hae-Yong
    • Journal of the Korea Society of Computer and Information
    • /
    • v.14 no.3
    • /
    • pp.217-226
    • /
    • 2009
  • In this paper, we analyze process of implementing and successful enabler of Postal Logistics Integrated Information Systems(PostNet) through a case study on Korea Post. PostNet was integrated by considering contingently organizational integration (organizational structure redesign), strategical integration (business process reengineering), and technical integration(data integration, application integration, and integrated platform implementation). And also integration was implemented for supporting three aspects. PostNet has implication for advanced integration with business mission and operational efficiency by comparing integration with physical level and hardware level. Korea Post has the biggest logistics network, organization, and service in logistics industry area. The results of this paper will suggest theoretical framework for the future information system integration, and will be utilized as a practical guideline for the information system integration.

Evaluation of the Appropriateness of High Wind Wave Alert by Comparing the Marine Meteorological Observation Buoy Data (해양기상부이 관측자료를 이용한 풍랑특보의 적절성 평가)

  • Kang, Min-Kyoon;Seol, Dong-Il
    • Journal of Navigation and Port Research
    • /
    • v.46 no.1
    • /
    • pp.11-17
    • /
    • 2022
  • The high wind wave alert has a great impact on ships and maritime service workers navigating in the vicinity of Korea. This study aims to evaluate the appropriateness of the high wind wave alert by comparing and analyzing the observation data of major marine meteorological buoys with the high wind wave alerts in the coastal sea and offshore of the West Sea, South Sea, and the East Sea announced by the Korea Meteorological Administration for the past 11 years(2010-2020). As a result of comparing the daily, monthly, and annual statistics of the high wind wave alert and marine meteorological buoy observation data for each sea area by annual, monthly, and seasonal average, the accuracy of high wind wave alerts was very low across the entire sea area. In particular, it was analyzed that the accuracy in the coastal sea of the South Sea and Jejudo was the lowest in winter. It was confirmed that the accuracy of marine weather forecasts and alerts needs to be improved when considering the effects of the high wind wave alerts on fishing vessels, passenger ships operations and tourism, and marine leisure activities.

The Impact of Perceived Quality Factors of Mobile Accommodation Apps on Reuse Intention through the PAD Theory (모바일 숙박 앱(App)의 지각된 품질 요인이 PAD 이론을 통해 재이용 의도에 미치는 영향)

  • Do-Eui Kim;Sin-Bok Lee
    • The Journal of the Institute of Internet, Broadcasting and Communication
    • /
    • v.23 no.3
    • /
    • pp.1-11
    • /
    • 2023
  • With the development of information and communication technology, the size of the online market is increasing, and with it, the mobile shopping market utilizing smartphones is also growing day by day. This indicates that the effective use of mobile apps can be a strategic choice for businesses, and this is also true in the tourism and travel industry. In particular, the continuous growth of the OTA (Online Travel Agency) industry based on platforms has accelerated with With Corona, and due to its importance, this study aims to investigate the impact of perceived quality factors of mobile accommodation apps on reuse intention through emotional responses. To test the hypotheses, 260 users of mobile accommodation apps were analyzed, and the results showed that information quality has a positive impact on pleasure and dominance, and service quality has a positive impact on arousal and dominance, and pleasure and dominance have a positive impact on reuse intention. Through these findings, this study clarifies the relationship between mobile accommodation app quality factors and reuse intention, and effective marketing strategies were suggested by providing basic data for improving app quality.

A study on intelligent services using 3D modeling (3차원 모델링을 적용한 지능형 서비스에 관한 연구)

  • Eunji Kim;Lee ByongKwon
    • Journal of Digital Policy
    • /
    • v.2 no.2
    • /
    • pp.1-6
    • /
    • 2023
  • This thesis was developed so that users can access tourism services more easily by utilizing Unity based on the metaverse. The core function and environment of the program were created using Unity, a game production tool, to create a virtual space. In the virtual space, it is implemented so that the tourist service can be used from various angles and positions through NPCs to which control and camera viewpoints are applied. This project is a content that allows you to visit tourist attractions in a virtual world without going to the site by using virtual reality technology. The background and goal of the project is to make it into a game form using a UI frame and fuse it into a simple game form to add fun elements to enable virtual reality tourist experience applying game for tourist attraction publicity.

Tourist Perception and Satisfaction with Native Local Foods of Namwon (남원 향토음식에 대한 관광객의 인지도 및 만족도)

  • Kim, Byung-Sook;Kim, Yeon-Ju;Lee, Young-Eun
    • Journal of the Korean Society of Food Culture
    • /
    • v.24 no.4
    • /
    • pp.385-390
    • /
    • 2009
  • This study was conducted to develop the unique native local foods of Namwon and to provide basic data needed to reinvigoratethe tourist industry and local economy. Perception and satisfaction with native local foods of Namwon were surveyed in 483 tourists (246 men and 237 women 53% visiting Namwon for the first time). Of the participants, 41.2% did not stay or eat in Namwon. Most tourists visited with other family members and spent approximately 20,000 won per capita on food. Of the foods sampled for the first time, preferred foods were (in order of preference and intention to order again) Chueo-tang, Hanjeongsik, wild edible greens-jeongsik, and black pork. The degree of food satisfaction was relatively favorable (3.54${\pm}$0.08 points on a 5-point satisfaction scale), with taste being the most important factor affecting the degree of satisfaction for 92.9% of the subjects. However, willingness to revisit Namwon on the basis of the local foods was not as high as the degree of satisfaction with the foods. Insufficient information and publicity concerning Namwon local foods were cited as impediments, and suggested improvements included taste, sanitation and food-based tourism. The degree of satisfaction was higher in men than in women. Age, residence, and occupation were not related to the degree of satisfaction. But, the willingness to revisit Namwon to sample local foods was related with gender (men more willing) and occupation (public service personnel, business owners, salaried employees, professionals, and housewives more willing, in order). Women in general and housewives in particular were most critical in food assessment.

A Design and Implementation of Local Festivals and Travel Information Service Application

  • Jae Hyun Ahn;Hang Ju Lee;Se Yeon Lee;Ji Won Han;Won Joo Lee
    • Journal of the Korea Society of Computer and Information
    • /
    • v.28 no.11
    • /
    • pp.65-71
    • /
    • 2023
  • In this paper, we design and implement the Walking Life Festival application, which is based on the Android platform and provides information about domestic travel destinations and regional festivals in South Korea. This application utilizes various sensors found in smartphones, including the Step Counter sensor, Step Detector sensor, Acceleration sensor, and GPS sensor. Additionally, it makes use of Google Map API and Public Open API to offer information about domestic travel destinations and local festivals. The application also incorporates an automatic login feature using the Shared Preference API. When storing login information in the database, it encrypts the input plaintext data using a hash algorithm. For Google Maps integration, it creates objects using the Google.maps.LatLngBounds() method and extends the location information through the extends method. Furthermore, this application contributes to the activation of the domestic tourism industry by notifying users about the timing of local festivals related to domestic travel destinations, thus increasing their opportunities to participate in these festivals.

Consumer Acceptance Intention on Block Chain Consensus Mechanismbased Payment System (블록체인 기반 결제시스템에 대한 관광 소비자 수용의도)

  • Jae-Hyun Kwak
    • Information Systems Review
    • /
    • v.21 no.3
    • /
    • pp.27-47
    • /
    • 2019
  • The purpose of this study is to propose a conceptual model for the tourism application of the block chain consensus construct and to test the intention of technology acceptance of potential consumers. First, we have tried to investigate the security, reliability, functionality was derived. Secondary, structural validation of the proposed model confirmed the factors influencing the acceptance of block chain technology in terms of consumers. Based on this, we apply the Unified Theory of Acceptance and Use of Technology to evaluate. Individual innovation and block-chain technology have a strong causal relationship with the proposed block chain acceptance intentions based on the Hybrid Block Chain Consensus system, which shows strong innovation and strong cognitive status. In addition, the factors directly affecting the acceptance of block-chain are the benefits expected from the block chain, the technical infrastructure required to use the service, the perceived benefits available. The influence of the surrounding environment on the adoption of technology and ease of use on new technology did not affect the acceptance intention significantly.

An Exploratory Study of Success Factors for Generative AI Services: Utilizing Text Mining and ChatGPT (생성형AI 서비스의 성공요인에 대한 탐색적 연구: 텍스트 마이닝과 ChatGPT를 활용하여)

  • Ji Hoon Yang;Sung-Byung Yang;Sang-Hyeak Yoon
    • Information Systems Review
    • /
    • v.25 no.2
    • /
    • pp.125-144
    • /
    • 2023
  • Generative Artificial Intelligence (AI) technology is gaining global attention as it can automatically generate sentences, images, and voices that humans previously generated. In particular, ChatGPT, a representative generative AI service, shows proactivity and accuracy differentiated from existing chatbot services, and the number of users is rapidly increasing in a short period of time. Despite this growing interest in generative AI services, most preceding studies are still in their infancy. Therefore, this study utilized LDA topic modeling and keyword network diagrams to derive success factors for generative AI services and to propose successful business strategies based on them. In addition, using ChatGPT, a new research methodology that complements the existing text-mining method, was presented. This study overcomes the limitations of previous research that relied on qualitative methods and makes academic and practical contributions to the future development of generative AI services.

The Effect of Consumer Perceived Naturalness on Benefits, Attitude, and Willingness to Pay a Premium for Smart Farm Vegetables: Low Carbon Label as a Moderating Variable (스마트팜 채소에 대한 소비자의 지각된 자연성이 혜택과 태도 및 추가지불의도에 미치는 영향 : 저탄소 라벨의 조절효과 검증)

  • Shin, Chaeyoung;Hwang, Johye
    • Journal of Korean Society for Quality Management
    • /
    • v.52 no.2
    • /
    • pp.201-220
    • /
    • 2024
  • Purpose: Smart farming is related to the low carbon certification system as it provides many opportunities to cultivate and manage crops in an eco-friendly, thereby reducing carbon footprint. However, there is a significant lack of consumer perception research on low carbon labels for smart farms vegetables. Therefore, this study aims to investigate consumer perceptions of smart farm vegetable and low carbon labels. Methods: This study manipulated cultivation type(general vs. smart farm) and low carbon labels (yes vs. no) as experimental stimuli. Measurement questions and the research model were validated through confirmatory factor analysis and reliability analysis. Hypotheses testing were conducted using SPSS 29.0, AMOS 28.0. Results: The results of the study showed no significant difference in consumers perceived naturalness based on cultivation types, and there was also no moderating effect of the low carbon label. There was no difference between environmental benefits and health benefits according to the cultivation type. Perceived naturalness had a significant effect on both environmental and health benefits, and environmental benefits showed a higher impact relationship. These benefits positively affected attitudes and willingness to pay a premium, Environmental benefits had a higher impact on attitudes, while health benefits had a higher impact on willingness to pay a premium. Lastly, attitudes were found to have a significant impact on the willingness to pay a premium. Conclusion: This study is valuable in that it investigated consumer perceptions of smart farms and low carbon labels that have not been previously studied. It compares the environmental and health benefits, confirming their influence on attitudes and willingness to pay a premium. The results suggest a potential expansion in academic research on smart farming and low carbon labels, offering practical insights for marketing strategies and policies for relevant companies.

The Relationship between Trust, Trustworthiness, and Repeat Purchase Intentions: A Multidimensional Approach (신뢰대상의 다차원적 접근법에 의한 신뢰와 재구매 의도와의 관계)

  • Lee, Soo-Hyung;Park, Mi-Ryong
    • Journal of Global Scholars of Marketing Science
    • /
    • v.18 no.1
    • /
    • pp.1-31
    • /
    • 2008
  • Trust is central to human relationships, at all times and places. The importance of trust is fundamental in all areas of human life, not only in the area of business administration. 2,500 years ago in China, Confucius taught that the foundation of politics was the trust of the people, more important even than military strength or the supply of food. Shakespeare's play, "Much Ado about Nothing' is about trust and deception. These days, trust and transparency in a commercial organization's business culture form the basis of the 'social capital' by which that organization increases its productivity. A successful company raises productivity by the accumulation of social capital, derived from a trust relationship between business partners, and between the company and consumers. Trust is the crucial factor. At the national level, building trust determines a nation's competitiveness. For a company, long term trust relationships with customers are essential for its survival in a business environment of rapid change. Such relationships, based on trust, are important assets to ensure a company's competitive advantage, and need to be organic to that company's business culture. Because of this importance, trust relationships have been studied in diverse areas within business administration, and especially within marketing, where they form the basis of a successful relationship between producer and consumer. However, what has been lacking is a unified definition of trust. Research has been conducted on the basis of various definitions and models. The majority of researchers have not considered the multidimensional character of the concept of trust until now. Approaches based on a one dimensional model have undermined the value of research results. Furthermore, researchers have only considered trust and trustworthiness as a single component. The majority of research has explored the consequences of perceived trust for outcomes such as loyalty or cooperation, but has neglected the effects of trustworthiness upon the mechanisms of consumer trust. This study focuses on the dimension of trust from such a perspective. It seeks to verify the effect of trust on customer intentions by breaking it down into three separate components: 1) the salesperson, 2) the product/service, and 3) the company. The purposes of this paper are as follows: Firstly, we review the multidimensional nature of trust objects: the salesperson, the product/service, and the company. Secondly, we analyze the relationship between multidimensional trust and trustworthiness. Thirdly, we analyze the connection between trust and repeat purchase intentions for the maintenance of long term relationships. For these purposes the author has developed several hypotheses as follows: H1-1: The competence of a salesperson is positively associated with the trust given by the consumer to the salesperson. H1-2: The benevolence of a salesperson is positively associated with the trust given by the consumer to the salesperson. H2-1: The competence of product/service is positively associated with the trust given by the consumer to the product/service. H2-2: The benevolence of product/service is positively associated with the trust given by the consumer to the product/service. H3-1: The reputation of a company is positively associated with the trust given by the consumer to the company. H3-2: The physical environment of a company is positively associated with the trust given by the consumer to the company. H4-1: Trust in a salesperson is positively associated with repeat purchase intentions. H4-2: Trust in a product/service is positively associated with repeat purchase intentions. H4-3: Trust in a company is positively associated with repeat purchase intentions. The data was compiled from 366 questionnaires. 500 questionnaires were collected, but some of the data was considered unsuitable and inappropriate. The subjects of the survey were male and female customers purchasing products at department stores in Seoul, Daegu and Gyeongbuk. It was carried out between Oct. 25 and 29, 2007. The data was analyzed by frequency analysis using SPSS 12.0 and structural equation modeling using LISREL 8.7. The result of the overall model analysis is as follows: Chi-Square=445.497, d.f.=185, p-value=0.0, GFI=.901, RMSEA=.0617, NNFI=.986, NFI=.981, CFI=.989, AGFI=.864, RMR=.0872. The results of the overall model analysis were coherent. It was found that trust is a multi-dimensional construct, that each of the dimensions of trust are meaningful influences on customer's repurchase intention. Trust in a company may be the most relevant, while trust in a product/service and a salesperson may be less relevant to repurchase intentions. The effective factors in determining trust in a salesperson and a company's product/service were found to be competence and benevolence. Factors in determining trust in a company were its reputation and physical environment, and the relationship of each effective trust factor has been verified in this research. As a result, it was found that competence and benevolence have a meaningful influence on trust in a salesperson and in product/service. It was also found that a company's reputation influences the overall trust in the company significantly but a company's physical environment does not have much effect.

  • PDF