• Journal of Smart Tourism
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• 제1권1호
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• pp.3-8
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• 2021

The growing literature on smart tourism and the increasing number of smart tourism initiatives demonstrate that the idea of smart tourism is captivating and that its potential is great. However, its concrete implementation so far has lacked the transformative focus called for by smart development principles. This paper suggests that conceptualizing smart tourism development as a utopian endeavor that requires critiquing the status quo and collective imagining of better tourism and good destinations could help smart tourism efforts transcend their instrumental, short-term, and fragmented character. It further introduces the concept of the Smart Tourism Mindset to propose that, as a utopian enterprise, smart tourism needs to be guided by specific values and traits that permeate actors at all levels. The paper concludes by calling for a greater focus on identifying what these values and traits are and how to best establish and communicate the Smart Tourism Mindset.

• 한국엔터테인먼트산업학회논문지
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• 제15권3호
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• pp.13-26
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• 2021

본 연구는 관광 SNS 효익의 하위요인(경제적 효익, 고객화 효익, 심리적 효익)과 관광 SNS 가치의 하위 요인(경제적 가치, 기능적 가치, 감정적 가치)이 재이용의도에 미치는 영향 관계를 파악하고, 도출된 결과를 이용하여 관광산업의 장기적인 관계 형성을 통해 고객에게 지속적인 차별화된 서비스를 제공하고, 수익증대를 도모해야 한다. 이를 위해서 기존 고객 유지 및 확보할 수 있는 마케팅 전략을 통해 관광산업 활성화를 위한 방안을 제시하고자 하는 데 목적이 있다. 본 연구는 19세 이상의 성인 326명을 대상으로 실증분석을 시행하였다. 연구 결과는 다음과 같다. 첫째, 관광 SNS 효익 하위요인(경제적 효익, 고객화 효익, 심리적 효익)과 관광 SNS 가치의 하위요인(경제적 가치, 기능적 가치, 감정적 가치)의 관계에서 관광 SNS 효익의 하위요인이 관광 SNS 가치의 모든 하위요인에 긍정적인 영향을 미치는 것으로 확인되었다. 둘째, 관광 SNS 가치의 하위요인(경제적 가치, 기능적 가치, 감정적 가치)과 재이용의도 간의 관계에서 SNS 가치의 모든 하위요인이 재이용의도에 긍정적인 영향을 미치는 것으로 분석되었다. 이러한 연구 결과를 기초로 하여 온라인 환경에서 관광산업의 지속적인 성장을 유지하기 위해서는 고객 강화를 위한 장기적인 관계 형성이 필수이다. 모빌리티 앱(App)과 같은 콘텐츠를 개발하여 효율적인 마케팅 전략의 필요성을 제시함과 동시에 고객이 인지하는 관광 SNS 효익과 관광 SNS 가치를 극대화한다면 관광상품의 재이용의도가 향상될 것으로 사료된다.

• Journal of Smart Tourism
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• 제1권4호
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• pp.9-18
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• 2021

The impacts that AI and robotics systems can and will have on our everyday lives are already making themselves manifest. However, there is a lack of research on the ethical impacts and means for amelioration regarding AI and robotics within tourism and hospitality. Given the importance of designing technologies that cross national boundaries, and given that the tourism and hospitality industry is fundamentally predicated on multicultural interactions, this is an area of research and application that requires particular attention. Specifically, tourism and hospitality have a range of context-unique stakeholders that need to be accounted for in the salient design of AI systems is to be achieved. This paper adopts a stakeholder approach to develop the conceptual framework to centralize human values in designing and deploying AI and robotics systems in tourism and hospitality. The conceptual framework includes several layers - 'Human-human-AI' interaction level, direct and indirect stakeholders, and the macroenvironment. The ethical issues on each layer are outlined as well as some possible solutions to them. Additionally, the paper develops a research agenda on the topic.

• International Journal of Computer Science & Network Security
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• 제21권12호
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• pp.356-364
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• 2021

In the formation of a socially oriented economy in the context of European integration, the development of tourism is one of the priority areas that positively affects the socio-economic situation of the country as a whole and its regions in particular, stimulates important economic activities and strengthens Ukraine's positive image in Europe and the world. In view of this, in the framework of a thorough study of the tourism industry it is necessary to assess its potential. This study proposes an assessment of tourism potential in the regional context, which consists of consistent implementation of six steps, namely: first, the definition of research objects for which the tourism potential is determined; secondly, the formation of a set of basic features for assessing tourism potential of certain objects; thirdly, the collection of information on individual indicators, which are selected to assess the tourism potential of the objects; fourth, the calculation of parametric indices by comparing the indicators of each individual object of study (region) with the average values in the set of objects under study; fifth, the definition of a generalized index of tourism potential of the region; sixth, grouping regions by the values of the generalized index of tourism potential. Execution of the stated algorithm involves the use of various methods, in particular, statistical, graphical, parametric, the analysis of hierarchies, matrix and cartographic. Approbation of the proposed assessment of tourism potential at the regional level in Ukraine allowed to group regions according to the values of the generalized index of tourism potential, which can be used as a basis for developing measures to increase and enhance their tourism potential in Ukraine in terms of European integration.

• 환경영향평가
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• 제19권4호
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• pp.409-420
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• 2010

Heritage resources have become important social assets as the global interests in heritage tourism increased. Utilization of heritage as unique tourist destination has positive effects on regional economy, which in turn plays an important role in heritage conservation. However, it was found that the essential quality of heritage resources has been degraded and even destroyed when excessive use was permitted. This undesirable side-effects of heritage tourism have led to the growing concern for sustainable tourism that can contribute to both utilization and conservation of heritage. In order for sustainable tourism to be effectively implemented, it is crucial for visitors to be aware of the need for heritage conservation because they are the most important consumers of the heritage. The purpose of this study was to suggest some basic information for sustainable tourism by investigating visitors' evaluation of conservation and use values of heritage resources. The study sites were the two Korean traditional temples(Sokrisan Bubjusa and Naejangsan Naejangsa) and contingent valuation method was used. 390 visitors in Bubjusa and 308 visitors in Naejangsa participated in the questionnaire survey. From the results, sustainable tourism is possible in such heritage areas as traditional temples because the participants had relatively balanced values for heritage conservation and use. The WTP for natural conservation value was found to be highest in both temples; visitors may be more agreeable with the heritage conservation plan if the sustainability of natural resource is emphasized. Also, the use value of heritage could be influenced by the tourism utilization of the area where the heritage was located. If there are no other famous tourist destinations except the heritage in the area, additional plans to develop alternative destinations should be prepared in order to formulate the agreement on the need to protect the heritage among visitors, local communities, and government.

• Journal of Smart Tourism
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• 제2권4호
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• pp.25-34
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• 2022

Digital transformation plays a critical role in making hospitality and tourism organizations create new business processes and customer experiences. The hospitality and tourism industry thrives on creating unique experiences by offering exceptional and innovative customer services through innovative digital technologies. Thus, this study provides an overview of the current use of these technologies in the hospitality industry and their potential advantages and opportunities. In particular, the metaverse and immersive virtual reality (VR) technology are gaining popularity in the hospitality industry, offering new opportunities for innovation and driving core values. This study discusses the current use of VR and metaverse and potential advantages and opportunities for researchers and practitioners in the hospitality and tourism context. Thus, we provide suggestions and implications for hospitality and tourism industry stakeholders to increase core values and business performance and create sustainable competitive advantages over other market players through VR and metaverse.

• 농촌계획
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• 제14권4호
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• pp.21-32
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• 2008

The rural area has kept traditions and green open spaces highlighted in these days since the life quality elevated. Institute of Rural Resources Development has been conducting nation-wide survey project for rural amenity resources to construct the databases of rural amenity distribution and richness. Using surveyed data from the project, this study was implemented to evaluate rural amenity values based on SAW (Simple Additive Weighting) method considering two aspects including living and tourism amenity. For defining the set of evaluation criteria, the rural amenity resources were classified into almost intact nature resources(natural resources), interaction between nature and man resources(cultural resources) and man-made resources(social resources). The weighting values of the criteria were evaluated from the step wise pair-comparison results by AHP(Analytic Hierarchy Process) method. In the results of weighting values related to living amenity, social resources was the hightest ranked criterion (0.512), followed by cultural resources (0.245) and natural resources (0.243). On the other hand, the results related to tourism amenity was that weighting values of natural resources, cultural resources and social resources were 0.481, 0.340 and 0.179, respectively. The two aspects evaluation methods was applied to the selected 18 areas (Myeon administration level) in Chungcheongbuk Do. The results demonstrated the differences of amenity values for living conditions and tourism conditions and could be used for prioritizing rural amenity planning.

• 한국엔터테인먼트산업학회논문지
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• 제14권4호
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• pp.1-16
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• 2020

본 연구는 패키지관광의 활성화를 위하여 요인 간인과관계를 분석하는 데 목적을 가지고 있다. 관광동기의 하위요인을 추진요인과 유인요인으로 지각된 가치는 감정적 가치와 기능적 가치로 구분하였으며 그리고 관광제약, 만족도, 행동의도의 변수를 추가하여 제시하였다. 분석 결과 관광동기의 하위요인(일상 탈출, 화합, 서비스매력, 편리성)이 지각된 가치(감정적, 기능적)에 모든 요인이 긍정적인 영향을 미치는 것으로 검증되었다. 지각된 가치(감정적, 기능적)가 만족도에 긍정적인 영향관계를 미치는 것으로 규명되었으며, 관광제약이 만족도와 행동의도에 부정적인 영향관계를 미치는 것으로 검증되었다. 마지막으로 만족도와 행동의도의 두 변수 간에도 긍정적인 영향을 미치는 것으로 분석되었다. 이러한 연구 결과를 근거로 하여 시사점과 향후 연구방향을 제시하였고, 연구 결과를 바탕으로 패키지관광의 적극적인 고객들의 필요 욕구에 부합하는 마케팅이 실행된다면 패키지관광의 활성화에 유용하게 활용될 수 있을 것이다.

• 한국농공학회논문집
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• 제49권6호
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• pp.77-84
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• 2007

This study aims to analyze temporal variation of rural tourist potential in village level. In order to analyze the temporal variation, this study applied a green-tourism potential evaluation model(GPEM) to a study area, Namilmyun with 18 villages, which located on county of Kumsan, province of Chungnam. GPEM consists of two factors about human resources, which is quantified by resident population of the village who will be participated in village management for green-tourism, and amenity resources, which is calculated by an evaluation table with 31 criteria and their weighting values. Data surveying for the study area was performed at August 2003 and 2006, respectively, in order to quantity the 31 evaluation criteria of GPEM. From the analysis results, the amenity resources with three sub-classes of industrial, natural, and social resources showed that the evaluation values of 2006 were increased in more than those of 2003, displaying the increase rate of ranging from 108% to 112% in the three sub-classes, except of one village in social resources and three village in natural resources with reduction. In human resources, the evaluation values of 2006 were highly increased more than those of 2003, showing the rate of 556% in the gradient of linear regression line. In green tourism potential in each village, the evaluation results for two time series showed that the potential is increased by time, which the increase rate of the potential is 114%. Ultimately, the results of this study enable us to realize that the green-tourism potential in each village over time is increased, for example, due to developing new facilities in the village by investment of government and participating in rural tourism by resident people over time. From the analysis and results, the methodology of this study can be applied to analyze the temporal variation of the potential for villages having investment from government.

• The Journal of Asian Finance, Economics and Business
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• 제9권3호
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• pp.123-133
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• 2022

Cultural tourism is a form of tourism based on national cultural identity with the participation of the community to preserve and promote traditional cultural values. Cultural tourism is a trend of many countries in the world, it is suitable for the context in the Mekong Delta, Vietnam. Cultural tourism is very good for poverty reduction activities, so it is considered a direction of socio-economic development. The study's goal is to look at the factors that influence the development of cultural tourism in Vietnam's Mekong Delta. Survey findings from 1275 survey samples in the Mekong Delta, Vietnam, were used to compile the research data. Cronbach's Alpha reliability coefficient; exploratory factor analysis EFA; CFA confirmatory factor; SEM linear regression analysis are used to analyze and assess scales using SPSS 20, AMOS 24 software. According to the findings of the SEM model study, there are six factors that influence the development of cultural tourism in the Mekong Delta of Vietnam, including policy development tourism, infrastructure for tourism, human resources for tourism, tourism resources, geographic location, tourism products, and services. A discussion on administration is proposed to the development of cultural tourism in the Mekong Delta, Vietnam, based on the research findings.