• Title/Summary/Keyword: Tour Guide

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A Study on the Impact Positive Psychological Capital of Tour Guides on Job Satisfaction and Organizational Commitment (관광가이드의 긍정심리자본 요인이 직무만족 및 조직몰입에 미치는 영향에 관한 연구)

  • Seong-ho Yang;Jae-Woo Choi
    • Asia-Pacific Journal of Business
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    • v.14 no.2
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    • pp.167-185
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    • 2023
  • Purpose - The purpose of this study is to identify the influence relationship between positive psychological capital, job satisfaction, and organizational commitment of tourism guides, and to provide implications through empirical research to increase the capabilities of tourism guides that are a factor in the performance of planned travel products Design/methodology/approach - This study conducted an empirical survey using the google online questionnaire. It was directly surveyed, distributed, and collected from workers who were or were performing tourism guide duties in Asia and Europe, and 203 questionnaires were used for analysis. The empirical survey was conducted in a self-written manner through a simple random sampling method, and the statistical package was conducted with frequency analysis, factor analysis, multiple regression analysis, and correlation analysis using the spss 21.0 program. Findings - First, among the positive psychological capital factors, two factors, hope and optimism, have a significant positive (+) effect on job satisfaction. Second, among the positive psychological capital factors, two factors, self-efficacy and optimism, have a significant positive (+) effect on organizational commitment. Third, job satisfaction has a significant positive (+) effect on organizational commitment Research implications or Originality - The implications of this study are that the research results have had a positive (+) effect on the variables of positive psychological capital, job satisfaction, and organizational commitment of tourism guides, and have laid the foundation for academic research on research topics. In practice, it is expected to increase the positive psychological capital of tourism guides and have a significant impact on the organization's performance by actively supporting and supporting individuals related to the sustainable growth of travel products.

Design of Tour Guide System using Bluetooth 4.0 and WiFi Sensor Technology (블루투스4.0과 WiFi 센서 기술을 이용한 관광안내 시스템 설계)

  • Kim, Hee-Sook
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.16 no.10
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    • pp.6888-6894
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    • 2015
  • Bluetooth 4.0 is the most appropriate technology for Internet of Things, which can be used to enhance and expand the existing areas and areas with a variety of applications. In this paper, an example of the services of the Internet of Things, we developed a tour guide system using the Bluetooth 4.0 and WiFi sensor technology. iBeacon-based push service have been limited to iOS smart phone series, non-iOS family and lower version of iOS 6 smart phones can not receive push-based services. This paper proposed in iBeacon and WiFi sensor is more than tourists, while maintaining the existing system (non-iOS smartphone users) can provide the service to you. Service tourist information as well as that can provide the advertising associated with the service. With 10 kinds of smart phones used in Korea was the experiment on the MAC information collected. This experiment is to track the behaviour of tourists in history can provide customized services can be based. Tourist destinations as well as amusement parks, resorts, etc. If you want to apply this system in a crowded place for user behavior information-gathering feature views over the a prevention of a missing child features such as notifications, risk, prevention is possible for a variety of applications.

Visitors' Attitudes about Interpretive Media in Weolchulsan National Park (월출산국립공원 탐방객의 환경해설 매체에 대한 탐방객 태도)

  • Cho Woo;Yoo Ki-Joon;Kim Dong-Pil
    • Korean Journal of Environment and Ecology
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    • v.20 no.2
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    • pp.143-152
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    • 2006
  • The purposes of this study were to provide basic visitor information for effective park management and to understand visitors' perception about the interpretive media which is utilized as a self-guide environmental interpretation in Weolchusan National Park. To accomplish the purposes of study, a questionnaire survey was chosen and the 196 valid samples among them were analyzed. Among who used the interpretive media, the largest proportion used the information board of park use-resources, and the usage rate of interpretive label of woody plant, interpretive sign of cultural asset, and self-guide tour were shown to be relatively high. However, the park brochures(map), bulletin boards, park web sites, LED sign, and visitor center exhibits were evaluated that use efficiency was low. In the analysis of importance-performance, visitors were perceiving the importance of all form of interpretive media greatly. The performance of interpretive media was also evaluated as affirmative.

Suggestion of Customized Professional Guide Services through Domestic and Foreign Travel Platforms (국내외 여행 플랫폼을 통한 맞춤형 전문 가이드 서비스 제안)

  • Kim, Seung-In;Lee, Kaha
    • Journal of Digital Convergence
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    • v.17 no.9
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    • pp.421-428
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    • 2019
  • This study includes services that require six professional guides - health care, exhibition performance, restaurant, shopping, business and daily life - as well as a trip-based tour, along with solving existing problems that may occur on domestic and overseas trips, and proposes services that connect users with proven professional guides. As a result of previous research, the most needed services among overseas travel were air tickets, accommodation, transportation, and guides, but as Korea enters an aging society, professional guide services are expected to increase daily demand. Based on this, the service technology, user scenarios and brand development were presented. This Service Proposal provides users with a personalized guide to knowledge or experience that they have not previously known, providing them with a wealth of experience. In addition, guides can help develop new fields of expertise and help improve professional guides' capabilities. Finally, the platform service is meaningful in that it enables the creation of jobs by enabling everyone to engage in economic activities, as it allows users to provide services through their own capabilities while at the same time being convenient for them.

Tourism Information System using Geofencing and NFC Technology (지오펜싱과 NFC 기술을 이용한 관광 안내 시스템)

  • Park, Yang-Jae
    • Journal of Digital Convergence
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    • v.12 no.8
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    • pp.211-217
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    • 2014
  • In this paper, by using geofencing technology to set the area you want to move tourists. Geofence set of tourists in the region enters the smartphone by sending e-mail or SMS alarm to display a detailed map of the area to visit assistance. When you arrive at the destination of the museum exhibits or exhibits to the NFC tag attached to each corresponding to a web server for a detailed description of the exhibits from the get-down. Multimedia content using an existing exhibits described. Media of exhibition space and the interaction between the visitors tour guide system capable was built.

The Development of Outdoor Augmented Reality System by GPS (GPS를 이용한 옥외용 증강현실 시스템 개발)

  • Choi, T.J.;Jang, B.T.;Han, S.H.;Kim, J.K.;Hur, W.
    • Proceedings of the IEEK Conference
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    • 2000.06c
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    • pp.153-156
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    • 2000
  • In this paper, we developed an outdoor augmented reality system which has remote real scenes acquisition ability. The real scenes acquisition system consists of Image acquisition system, tracking system, wireless data transceiver and power supply. The tracking system consists of Tans Vector and RT-20 which measures a position and attitude of the CCD camera that attached to the remote control helicopter. Wireless data transceiver system is utilized for data transmission of remote system that of attitude, position information, and real scenes data that acquired by the CCD camera. Maximum propelling power of remote control helicopter is 15Kg, so we used 7.2V li-ion cell as a power supply for system minimize. As the results of experiment, the developing system presented application possibility of remote information acquisition system such as construction simulation & estimation, broadcasting, tour guide.

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A Study on Measures in the Tourism Service Sector of WTO Service Negotiations (관광서비스 부문 WTO 서비스 협상 동향과 우리나라의 대응방안)

  • Shin, Jai-Gi
    • The Journal of Information Technology
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    • v.8 no.2
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    • pp.121-133
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    • 2005
  • The WTO(World Trade Organization) meetings for service negotiations started in February in 2000. Since then, the member countries have discussed the tourism sector and their expectations and methods of liberalization, based on the proposals they have submitted. The Republic of Korea had already opened hotels and restaurants, travel agencies and tour operator services, and tourist guide services, preceding of WTO service negotiations. However, to comply with the terms of the negotiations, the domestic laws and systems related to tourism should be analyzed according to their adherence to the principles of GATS(General Agreement on Trade in Services), which include market access and national treatment. Thus, the purposes of this study were two-fold: first, regarding the two basic principles of GATS(market access and national treatment), the articles of the administrative laws relating to tourism were examined. Second, proposals from the tourism sectors in the US, Canada, Dominique, EC, Switzerland, and Japan were also summarized and reviewed. Proper responses to service negotiations were proposed based on the results of this analysis. As a result, I can support the GATS classification(w/120) of tourism and the liberalization of tourism in other WTO member countries. I can also support the elimination of obstacles such as economic need tests and nationality requirement. 'Others' category should be considered more carefully according to the competitiveness of the given industry.

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Visitors Satisfaction for Jechon Medicinal-Herb Festival (제천 한방관광축제 참가자 만족도 연구)

  • Choi, Seung-Kuk
    • Proceedings of the Korea Contents Association Conference
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    • 2006.05a
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    • pp.370-376
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    • 2006
  • The objectives of this study are: (1) to compare the satisfaction level between local residents and visitors regarding Jechon Medicinal-Herb Festivals ; (2) to examine methods to improve visitor satisfaction levels concerning Medicinal-Herb Festivals ; and (3) to make proposals to Festival organizers with regarding to developing successful Jechon Medicinal-Herb Festivals. The results from the study are as follows. Firstly, local visitor satisfaction levels were higher than other domestic visitors. Second, festival visitors enjoyed experiencing to the traditional medicine with which they are familiar. So it is necessary to develop more experience programs to increase visitor satisfaction levels. Finally, visitors were more satisfied with their tour when accompanied by guides who were explaining a traditional Medicinal Herb. It suggests that the more knowledgeable guides of traditional medicine, the higher resultant satisfaction levels. The importance of the role of a guide in the festival was reexamined throughout this study.

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Study of the structure and method of high efficiency water cooling system for monorail propulsion system (모노레일 추진시스템용 고효율 수냉식 냉각구조 및 방법에 관한 연구)

  • Ko, Hyung-Keun;Park, Tae-Hong;Song, Min-Su;On, Sek-Jin;Park, Jin-Hong
    • Proceedings of the KSR Conference
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    • 2010.06a
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    • pp.151-156
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    • 2010
  • Monorail, with the cutting edge technology from EMU system, is small to medium sized transportation solution with bus size capacity, and one of key factors is to minimize size and weight. The Wolmi urban tour monorail, which is a center guide type first ever introduced in the world, is also consists minimizing size and weight of the propulsion system (inverter and motor), which generates considerable amount of heat. This study presents a solution of the structure and method of water cooling system of minimize the size and weight of high efficiency propulsion system, and an effective control method for energy saving.

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A study of context-aware service design for tourist -Focused on the mobile information service by order of priority of various situation- (여행자를 위한 컨텍스트 인식 기반 서비스 디자인에 관한 연구 - 상황 별 컨텍스트의 우선순위에 따른 휴대전화 정보서비스를 중심으로 -)

  • Yim, Soe-Youn;Jung, Ji-Hong
    • 한국HCI학회:학술대회논문집
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    • 2006.02b
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    • pp.327-333
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    • 2006
  • 낯선 환경에서 이동하며 여행하는 여행자들은 문화와 언어 등의 차이로 인해 어려움에 부딪히며 다양한 문제를 갖는다. 그로 인해 만족스러운 여행을 달성하지 못하거나, 안 좋은 추억들을 가지게 된다. 이러한 상황에 부딪힐 때마다 여행자들은 문제를 해결하기 위한 정보를 매 순간마다 찾아 사용하게 된다. 따라서, 만족하는 여행을 달성하기 위하여 자신의 상황에 가장 적절한 정보에 대한 니즈가 증대 되었다. 본 연구는 '미래의 유비쿼터스 컴퓨팅 시대의 여행자가 만족스러운 여행을 하기 위하여 정보 서비스는 어떻게 제공되어야 하는가?' 라는 물음으로부터 시작하였고, 이를 위하여 사용자의 상황에 따라 가장 적절한 서비스를 하는 컨텍스트 인식 서비스가 낯선 상황을 매번 접하게 되는 여행자들에게 유용한 방법으로 제시될 수 있을 것이라는 전제하에 진행되었다. 본 연구에서는 여행자가 처한 상황에서 가장 필요로 하는 최적의 정보를 휴대전화 인터페이스를 통해 얻음으로써, 만족스러운 여행을 할 수 있도록 컨텍스트 인식 서비스를 디자인하는 방법을 제안하였다. 연구의 내용으로는 첫 번째로, 여행자의 상황을 사용자의 목적을 이루기 위한 행위의 단계의 시점으로 보았다. 두 번째로, 여행자들은 목적의 행위단계마다 다른 정보를 사용하며, 원하는 정보의 우선순위는 발생하는 컨텍스트와 관련이 있다는 사용자 조사의 결과 도출하였다. 세 번째로, 이를 바탕으로 여행자가 가지는 목적 중 '식사하기'를 중심으로 각 상황마다 여행자가 필요로 하는 정보를 휴대전화를 통해 제공하는 컨텍스트 인식 서비스의 방법을 제안하고, 마지막으로, 이를 사례에 적용하여 서비스의 컨셉을 구체화하였다.

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