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http://dx.doi.org/10.14400/JDC.2019.17.9.421

Suggestion of Customized Professional Guide Services through Domestic and Foreign Travel Platforms  

Kim, Seung-In (Digital Media Design, Hongik University, International Design School for Advanced Studies)
Lee, Kaha (Hongik University, International Design School for Advanced Studies)
Publication Information
Journal of Digital Convergence / v.17, no.9, 2019 , pp. 421-428 More about this Journal
Abstract
This study includes services that require six professional guides - health care, exhibition performance, restaurant, shopping, business and daily life - as well as a trip-based tour, along with solving existing problems that may occur on domestic and overseas trips, and proposes services that connect users with proven professional guides. As a result of previous research, the most needed services among overseas travel were air tickets, accommodation, transportation, and guides, but as Korea enters an aging society, professional guide services are expected to increase daily demand. Based on this, the service technology, user scenarios and brand development were presented. This Service Proposal provides users with a personalized guide to knowledge or experience that they have not previously known, providing them with a wealth of experience. In addition, guides can help develop new fields of expertise and help improve professional guides' capabilities. Finally, the platform service is meaningful in that it enables the creation of jobs by enabling everyone to engage in economic activities, as it allows users to provide services through their own capabilities while at the same time being convenient for them.
Keywords
Customized; Guide Service; Travel Platform; Application; Aging Society;
Citations & Related Records
Times Cited By KSCI : 3  (Citation Analysis)
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