• 제목/요약/키워드: Technical Acceptance Model

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인공지능 시스템 도입에 있어서 기술 준비도가 콜센터 상담사들의 사용 의도에 미치는 구조적인 영향: AICC(인공지능 컨택 센터)를 중심으로 (The Structural Impact of Technology Readiness on Call Center Counselors' Intention to Use in the Introduction of Artificial Intelligence Systems: Focusing on AICC(Artificial Intelligence Contact Center))

  • 백성식;이준섭
    • 한국IT서비스학회지
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    • 제22권4호
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    • pp.1-19
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    • 2023
  • This study is a study on the effect of technical readiness factors on counselors' intention to use when applying AICC. AICC counselors experience improved customer service and emotional stability by receiving various monitor notification window services based on artificial intelligence algorithms such as customer counseling history, prohibited word control system, and customized counseling system. Accordingly, this study tried to verify using factors derived from technology readiness theory and technology acceptance theory among the factors affecting the intention to continue using AICC provided to counselors. To verify the research hypothesis, the causal relationship between variables such as Optimism, Innovativeness, Discomfort, Insecurity, and Technology Acceptance Theory, such as Team Support, Ease of Usage, and Innovation Resistance, was verified. As a result of empirical analysis, first, it was verified that Optimism has a positive (+) effect on Team Support and Ease of Usage, and Discomfort and Insecurity have a negative (-) effect on Ease of Usage and Team Support. Second, it was confirmed that Team Support and Ease of Usage had a positive effect on the Intention to use AICC. Based on the above empirical analysis results, the concepts of Technical Readiness were clearly proved, and in practical terms, AICC helped inquiry, quality evaluation, recording, and management of counseling history, ultimately increased corporate work efficiency.

RFID 기술의 인식, 채택, 실행별 영향요인 분석 (An Analysis on the Factors Affecting Perception, Adoption, and Implementation of RFID Technology)

  • 박용재;임명환
    • 경영과학
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    • 제26권3호
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    • pp.205-221
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    • 2009
  • Countries around the world are actively investing in development and industrial application of RFID, a new wireless communications technology widely perceived as a next-generation growth engine with the potential for creation of new business value. In this paper, we empirically study factors influencing the acceptance of RFID by stage of introduction, to contribute making policies aimed at stimulating demand for this technology and accelerating its penetration. The process of acceptance of RFID was divided, in this paper, into three stages: perception, adoption and implementation, and influence factors, both Internal and external to an organization, drawn from existing literature, are analyzed. A conceptual model comprising internal influence factors, including technical, organization and economic factors, and external factors related to environment and this model was tested through structural equation analysis. To obtain data for empirical analysis, we surveyed public institutions and general companies that are potential users of RFID. The data thus collected were analyzed to determine factors influencing the acceptance of RFID by stage, and practical implications for the RFID promotion policy at the level of demand creation and industrial application were derived from the results of this analysis.

기술 및 개인적 특성이 헬스케어 웨어러블 디바이스 수용의도에 미치는 영향에 관한 연구 (An Empirical Study on Acceptance Intention Towards Healthcare Wearable Device)

  • 이상일;유왕진;박현선;김상현
    • 한국정보시스템학회지:정보시스템연구
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    • 제25권2호
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    • pp.27-50
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    • 2016
  • Purpose The purpose of this study is to examine the effect of the acceptance intention towards healthcare wearable device in Korea. Specifically, this study attempted to identify the relationships among the acceptance intention towards healthcare wearable device, technical characteristics and user's personal characteristic based on UTAUT(Unified Theory of Acceptance and Use of Technology) model. Design/methodology/approach For this purpose of research, we conducted against consumers who use the wearable devices and we collected data from 219 wearable device users. The analyses were conducted using SPSS and AMOS19.0 which is powerful structural equation modeling (SEM) software. Findings The main findings are as followed; First, functional diversity, wearability, trend sensitivity and health perception are significantly related to performance expectancy, while visual aesthetic and enjoyment are not significantly related. Second, performance expectancy and effort expectancy are significantly related to acceptance intention towards healthcare wearable device. Third, effort expectancy is significantly related to performance expectancy.

한국과 중국의 BIM 수용영향요인 비교분석 (Comparative Analysis of BIM Acceptance Factors between Korea and China)

  • 송경욱;이슬기;유정호
    • 한국건설관리학회논문집
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    • 제22권6호
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    • pp.3-14
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    • 2021
  • 중국건설업에서는 BIM (Building Information Modeling)의 활용을 통해 건설업의 비효율적인 상호운용성의 문제를 해결하여 건설업의 총생산액 증가시키고자 한다. 하지만 중국 주건부에서 2011년부터 건설업의 BIM활용을 촉진하였음에도 불구하고 중국에서는 BIM 활용률은 45% 미만인 것으로 나타났다. 한편 한국 건설업은 중국보다 먼저 BIM 도입을 하여 활용하고 있는 만큼, BIM 활용수준과 BIM 수용의지가 중국보다 높을 것으로 예상된다. 따라서 본 연구에서는 한국과 중국의 BIM수용영향요인 비교분석을 통해 중국의 BIM 활용률을 향상시킬 수 있는 방안을 제안하고자 한다. 한국과 중국의 BIM수용영향요인 비교분석을 위해 기술수용이론(Technology Acceptance Model; TAM)과 BIM 수용모델 관련 선행연구고찰을 통해 BIM 수용영향요인을 분류하고, 중국의 국가적 특성과 중국건설업만이 가진 특성을 반영한 BIM 수용영향요인을 추가하여 실제 BIM 사용자인 한국과 중국 건설사업 참여주체(시공사, 설계사, CM)를 대상으로 설문조사를 실시하였으며, 통계값을 유의미한 차이를 알아보기 위해 SPSS 22.00을 활용하여 t-test 실시하였다. 마지막으로 t-test 결과를 기반으로 중국의 BIM 활용률을 향상시킬 수 있는 개선방안을 제안하였다. 본 연구의 결과를 통해 중국 건설업에 적합한 BIM 활용 활성화 방향을 제시하고, 중국 건설업의 BIM 활용 활성화 연구의 이론적 기초를 제공할 수 있을 것으로 기대한다.

INTERVAL-VALUED FUZZY REGULAR LANGUAGE

  • Ravi, K.M.;Alka, Choubey
    • Journal of applied mathematics & informatics
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    • 제28권3_4호
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    • pp.639-649
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    • 2010
  • In this paper, a definition of interval-valued fuzzy regular language (IVFRL) is proposed and their related properties studied. A model of finite automaton (DFA and NDFA) with interval-valued fuzzy transitions is proposed. Acceptance of interval-valued fuzzy regular language by the finite automaton (DFA and NDFA) with interval-valued fuzzy transitions are examined. Moreover, a definition of finite automaton (DFA and NDFA) with interval-valued fuzzy (final) states is proposed. Acceptance of interval-valued fuzzy regular language by the finite automaton (DFA and NDFA) with interval-valued fuzzy (final) states are also discussed. It is observed that, the model finite automaton (DFA and NDFA) with interval-valued fuzzy (final) states is more suitable than the model finite automaton (DFA and NDFA) with interval-valued fuzzy transitions for recognizing the interval-valued fuzzy regular language. In the end, interval-valued fuzzy regular expressions are defined. We can use the proposed interval-valued fuzzy regular expressions in lexical analysis.

An Empirical Analysis on the UX in VR Application of Artworks: A Case Study on

  • Kang, Jisu;No, Hanna;Rhee, Boa
    • 한국컴퓨터정보학회논문지
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    • 제26권5호
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    • pp.31-38
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    • 2021
  • 본 연구는 기술수용모델을 기반으로 VR 앱에 대한 사용자 경험을 실증분석했다. 빈도분석 결과에 의하면, 인지된 유용성의 경우, 학습적 유용성이 감상적 유용성보다 상대적으로 높게 평가되었으며, 기술적 요인인 그래픽 및 모델링에 대한 품질 개선의 필요성이 제기되었다. 상관관계 분석결과에 따르면, VR 앱의 학습적 유용성은 만족도에 유의미한 향을 미쳤다. 인지된 이용용이성의 경우, 모든 세부 요인이 만족도와 상관관계를 가졌으며, 환경적 요인의 만족도에 대한 영향력이 가장 크게 나타났다. 또한 만족도는 몰입도 및 행동적 이용 사에 긍정적 영향을 미침으로써, 기술수용모델의 VR 앱 평가 도구로써의 적합성이 제시되었다.

블록체인 기반 결제시스템에 대한 관광 소비자 수용의도 (Consumer Acceptance Intention on Block Chain Consensus Mechanismbased Payment System)

  • 곽재현
    • 경영정보학연구
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    • 제21권3호
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    • pp.27-47
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    • 2019
  • 본 연구의 목적은 방한 외국인을 위한 블록체인 기반 결제시스템에 대한 소비자 수용의도를 규명하여 거래 편의성을 높이는 결제플랫폼 개발의 방향성을 제시하는 것이다. 이를 위해 블록체인의 특성으로 보안성, 신뢰성, 기능성을 도출 했다. 도출된 특성을 토대로 제안된 모델의 구조적 검증을 통해 소비자들의 측면에서 블록체인 기술수용에 영향을 미치는 요인을 확인하였다. 통합기술수용이론을 적용하여 성과기대, 노력기대, 사회적 영향, 촉진 조건, 인지된 혜택과 수용의도 간의 인과관계, 개인의 혁신성과 블록체인 인지수준에 따른 조절효과를 검증하였다. 개인의 혁신성과 블록체인 기술 인지수준에 따른 수용의도 차이에서도 혁신성향이 강하고 전반적인 기술에 대한 인지상태가 높은 집단이 블록체인 시스템을 기반으로 제시된 블록체인 수용의도에 더 많은 인과관계를 보여주었다. 또한, 블록체인 수용의도에 직접적인 영향을 미치는 요인은 기대되는 편익(성과기대), 이 서비스를 사용하기 위해 필요한 기술적 기반구조(촉진조건), 소비자 입장에서의 인지된 혜택(보안 및 신뢰, 기능성) 등 4가지 기제이다. 새로운 기술의 용이성(노력기대)과 기술을 도입할 때 주변 환경의 영향(사회적 영향)은 수용의도에 유의미한 영향을 미치지 못했다.

무인패션점포 수용 - 점포속성의 영향과 소비자 기술준비도의 조절효과 - (Consumer Acceptance of Cashierless Fashion Stores -Effect of Store Attributes and the Moderating Role of Consumer Technical Readiness-)

  • 박소윤;안수경
    • 한국의류산업학회지
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    • 제25권1호
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    • pp.11-23
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    • 2023
  • With the proliferation of the "Untact" culture (non-face-to-face society), advanced technologies have accelerated the cashierless systems in the retail context. Cashierless fashion stores are expected to grow rapidly in the same way automated convenience stores grew in popularity. Applying the extended technology acceptance theory, this study aims to investigate how the attributes of cashierless fashion store influence consumers' acceptance of it and to examine how consumer's technology readiness moderates the model. Two online surveys-preliminary and secondary-were conducted to collect data from consumers in their 20s and 30s who had experienced cashierless stores over the past year. To analyze a total of 423 responses, this study conducted a confirmatory factor analysis, a multi-group factor analysis, a multi-group structure equation modeling, and a descriptive analysis. The results demonstrate that convenience, trustworthiness, and price had a positive impact on perceived ease of use, while service quality had a negative one. Enjoyment, convenience, trustworthiness, and price positively influenced perceived usefulness. Both perceived ease of use and usefulness increased the intention to use. Furthermore, the multi-group comparison confirmed that the positive dimensions of consumer's technology readiness played a moderating role in the model. This study provides a research foundation for consumer acceptance of technologically advanced stores and offers practical implications to companies planning cashierless fashion stores.

Factors Influencing the Intention to Continue Using the Metaverse: Focusing on the Influence of Social Norms

  • Mina Lee;Minjung Kim
    • International Journal of Internet, Broadcasting and Communication
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    • 제15권4호
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    • pp.51-60
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    • 2023
  • This study aims to examine factors influencing the intention to continue using the metaverse, focusing on the impact of social norms. Specifically, direct and indirect effects of technical characteristics (perceive quality, interactivity, perceived playfulness), user characteristics (self-efficacy, personal innovativeness), and social influence factors (descriptive norm, injunctive norm, subjective norm) on continuous use intention were examined. The role of perceived ease of use and perceived usefulness as a mediator was also examined. An online survey was conducted with 165 college students attending universities in two large cities in South Korea who had used the metaverse. As a result, perceived playfulness, descriptive norm, and perceived usefulness directly influenced continuous use intention. Perceived playfulness, interactivity, and subjective norm influenced continuous use intention indirectly through perceived usefulness. This study theoretically extends the Technology Acceptance Model by specifying social influence in metaverse contexts. Practical implications are provided in terms of marketing strategy for the metaverse industry to continue to grow and develop.

Physical Model Investigation of a Compact Waste Water Pumping Station

  • Kirst, Kilian;Hellmann, D.H.;Kothe, Bernd;Springer, Peer
    • International Journal of Fluid Machinery and Systems
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    • 제3권4호
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    • pp.285-291
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    • 2010
  • To provide required flow rates of cooling or circulating water properly, approach flow conditions of vertical pump systems should be in compliance with state of the art acceptance criteria. The direct inflow should be vortex free, with low pre-rotation and symmetric velocity distribution. Physical model investigations are common practice and the best tool of prediction to evaluate, to optimize and to document flow conditions inside intake structures for vertical pumping systems. Optimization steps should be accomplished with respect to installation costs and complexity on site. The report shows evaluation of various approach flow conditions inside a compact waste water pumping station. The focus is on the occurrence of free surface vortices and the evaluation of air entrainment for various water level and flow rates. The presentation of the results includes the description of the investigated intake structure, occurring flow problems and final recommendations.