• The Journal of Society for e-Business Studies
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• v.21 no.2
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• pp.61-79
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• 2016

Recently, digital broadcasting service is growing as a TV-based commerce market spread. However, in previous studies, many researchers studied TV home shopping and T-Commerce separately each other, and there is little research on the attribute to increase the satisfaction of consumers. In this study, we analyzed the attribute to increase satisfaction of consumer using TV-based commerce, and we propose to the direction to move forward. We selected characteristics of TV home shopping and T-Commerce through previous studies, and analyzed satisfaction of customers with quality attributes of TV-based commerce using KANO model and ASC(Average Satisfaction Coefficient).

• Journal of the Korean Society of Clothing and Textiles
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• v.24 no.8
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• pp.1137-1145
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• 2000

The questionnaire survey was carried out to analyze the difference of consumers perception on apparel products presented in catalog, cable TV home shopping program, and internet shopping site. 676 men and 728 women participated in this survey and they were members of catalog shopping or cable TV home shopping companies or netizen. The results of this study show that the shoppers perception on apparel home shopping differed by the direct shopping media that they frequently utilize and by their demographic characteristics. The cable TV home shoppers had higher reliability on product quality than the shoppers using paper catalog or the internet shoppers. The cable TV home shopping members perceived that the apparel products available in cable TV home shopping were diverse and the information about the products was sufficient to decide purchase. The married women tend to think that the TV home shopping program provides diverse apparel products in the aspects of color, design, size and the information about the materials including fabric.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.12 no.6
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• pp.2535-2542
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• 2011

This study was researched by practical method in a subjectivity study accessible in-depth, in sloughing off old habit of functional quantity analysis about product-selectivity on role of Home-shopping TV MD. The perception pattern come out in this study were divided into four types in Q-methodology. The result is as follows ; it is that divided '1[(N=9) : No-relationship Type], 2[(N=3) : Experience-oriented Type], 3[(N=5) : Ability-focus Type], 4[(N=1) : Drive-importance Type]'. Like this, it found that is very different type all over. In conclusion, this study is to ascertain acceptance behavior about Reception Type on product-selectivity on role of Home-shopping TV MD ; to offer a developmental suggestion about it.

• Asia Marketing Journal
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• v.5 no.4
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• pp.110-131
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• 2003

국내 통신판매 시장에 TV홈쇼핑이라는 새로운 유통형태가 등장한지 8년이 지났다. 95년 케이블TV와 함께 출범한 홈쇼핑은 그 당시 30억원 규모에 불과하였다. 그러나 7년이 지난 2002년을 기준으로 무려 4조원이 넘는 규모를 자랑하고 있다. 이렇게 고도화된 정보기술을 바탕으로 고속성장을 하고 있는 홈쇼핑은 유통시장의 새로운 업태로 자리매김하였다. 이러한 상황에서 국내 홈쇼핑 업계를 이끌어가고 있는 LG홈쇼핑 사례를 통해서 TV 홈쇼핑과 같은 무점포 유통시장에서 경쟁우위(competitive advantage)를 확보하도록 하는 핵심 성공요인(key success factor)이 무엇인지 알아보고, 이를 통해서 중요한 전략적 시사점을 찾을 수 있을 것이다.

• Distribution Business Review
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• no.3
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• pp.121-139
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• 2003

최근 내수경기의 불황에도 불구하고 지속적인 고성장세를 보이고 있는 TV홈쇼핑 시장에 대한 산업 전체적인 측면에서 경쟁요인을 분석하였다. 그 결과로써 정부와 업계에 향후 TV 홈쇼핑 시장의 발전 방향을 제시하고 국내 유통시장의 발전추세와 구조적 특성을 파악함으로써 정책적인 제언을 하고자 한다. 이를 위해 TV홈쇼핑 시장의 경쟁요인을 외부경쟁요인과 내부경쟁요인으로 분류하였다. 구체적으로 외부경쟁요인은 업태 특징에 의한 경쟁요인과 국내ㆍ외적 유통산업 변화추세에 따른 경쟁요인으로, 내부경쟁요인은 CATV 시청자구수의 변화, 신규사업자 진출, 시장집중도, 수익률 향상 전략, SO채널확보 및 투자 인터넷쇼핑몰 운영 등으로 분류하여 분석하였다. 이러한 TV 홈쇼핑 시장의 내부ㆍ외부경쟁요인의 도출을 통해 업계에는 효율적인 전략의 일환으로 인터넷쇼핑몰의 매출비중확대, M-Commerce와 B2B 전자상거래 부분으로의 사업확대, 온라인과 오프라인의 연계방안 강구를 통한 틈새시장개발, 고객정보 확보를 통한 CRM, SCM 활용 및 개발 등을 제시하고, 정부에는 업체간 경쟁유발을 통한 소비자의 편익증대, 경쟁확대로 인한 소비자 피해최소화, 유통 인프라에 대한 투자확대 및 제도 보완 등을 정책방향으로 제시하고자 한다.

• Journal of Distribution Research
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• v.16 no.5
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• pp.19-41
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• 2011

Home shopping is called the flower of future distribution. Among them, for TV home shopping, Korea should lead the industry as an advanced country in IT technology. It is difficult for small and medium businesses, however. This is due to the failure of the policies of Korea Communications Commission. In order to complement such policy failure, this study intends to analyze the preceding domestic studies and foreign status, and reflect such on the policy. Especially the domestic business will be predicted through foreign home shopping status and policy cases, and the items that should be supplemented with governmental policy in order to vitalize small & medium businesses were analyzed; these should be actively reflected by the government. In case of general PP, it already runs on the registration system, and the home shopping channel should also be the same and be committed to the market. The increased number of channels would allow a greater opportunity for small and medium businesses who are the suppliers, and for the consumers, the product prices would be able to be stabilized at an appropriate cost and high quality and diversity of items could be obtained through home shopping, thus improving consumer welfare. If it is difficult to adopt the registration system for home shopping right away, the best alternative is to strengthen the approval system. As home shopping requires a re-approval every 3 years, strengthened re-approval conditions would resolve part of the problem.

• Journal of the Korean Society of Clothing and Textiles
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• v.33 no.9
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• pp.1483-1494
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• 2009

This study analyzes the locution of television home shopping show hosts for apparel products with a focus on the selling points and vocabulary use. A qualitative content analysis was conducted for 15 recorded home shopping shows selling women's overcoats and jackets. The results are as follows. First, 8 dimensions of selling points were revealed: Promotions, brand popularities, the experiences of shopping hosts, fashion trend information, conformity motivation and suggestion, intangible attributes, tangible attributes, and compared/leading differences. The most frequent selling point was tangible attributes. Following this were, promotions, conformity motivation and suggestion, compared/leading differences, intangible attributes, brand popularity, the experiences of the shopping hosts, and fashion trend information in order. The selling points were almost proper to decrease the perceived risks of home shopping consumers. Second, shopping hosts frequently used the clothing terms without any expatiations and used loan words (foreign language terms) instead of the direct Korean translations. In the conclusion, the development of a marketing strategy focusing on shopping host management is suggested.

• Journal of Families and Better Life
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• v.21 no.2
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• pp.61-74
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• 2003

Recently, the number of consumers who buy various goods using the shopping channels on cable TV has increased. The objectives of this study are to examine the propensity of consumers to make an impulse purchase through cable TV, and to investigate the factors that influence consumers' impulse purchase. The following was found in this study: (1) The propensity of consumers to make impulse purchases on cable TV is somewhat low, Among sub-areas of impulse purchase, the propensity to make impulse purchase by suggestion is the highest. (2) Among the variables that affect consumers' impulse purchase on cable TV, the most influential variable is the psychological factor, followed by the frequency of shopping on cable TV, positive testimony from consumers who have used the product, and the amount of time spent in watching shopping channels on cable TV, in that order.

• Proceedings of the Korea Society of Information Technology Applications Conference
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• 2002.11a
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• pp.44-55
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• 2002

This paper tried to analyse the factors influencing consumer trust and the relationships between cause variables and results in Internet Shopping Mall. In order to do so, this paper tried to analyse the trust factors in TV Home Shopping as well as Internet Shopping Mall in terms of cyber markets both. There found six factors ： perceived factor before purchasing, perceived factor after purchasing, perceived and emotional factors in the course of purchasing, positive and negative emotional factors after purchasing. These factors are correlated with Internet shopping variables and we can measure how Internet shopping variables can affect trust to the shopping mall. We can compare the trust factors of TV home shopping with those of Internet shopping mall and then we can activate Internet Shopping Mall. More implications of this study and further researches should be discussed in the future research.

• Proceedings of the Korea Society for Industrial Systems Conference
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• 2002.11a
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• pp.44-55
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• 2002

This paper tried to analyse the factors influencing consumer trust and the relationships between cause variables and results in Internet Shopping Mall. In order to do so, this paper tried to analyse the trust factors in TV Home Shopping as well as Internet Shopping Mall in terms of cyber markets both. There found six factors: perceived factor before purchasing, perceived factor after purchasing, perceived and emotional factors in the course of purchasing, posit ive and negative emotional factors after purchasing. These factors are correlated with internet shopping variables and we can measure how Internet shopping variables can affect trust to the shopping mall. We can compare the trust factors of TV home shopping with those of Internet shopping Mall. and then we can activate Internet Shopping Mall. More implications of this study and further researches should be discussed in the future research.