• 제목/요약/키워드: Support Exchange

검색결과 696건 처리시간 0.037초

The Impact of Exchange Rate on Exports and Imports: Empirical Evidence from Vietnam

  • NGUYEN, Nga Hong;NGUYEN, Hat Dang;VO, Loan Thi Kim;TRAN, Cuong Quoc Khanh
    • The Journal of Asian Finance, Economics and Business
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    • 제8권5호
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    • pp.61-68
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    • 2021
  • The exchange rate is considered a tool improving the volume of exports and reducing imports. This paper aims to determine the impact of the exchange rate on exports and imports between Vietnam and the United States in the context of the trade war. The research uses Autoregressive Distributed Lag (ARDL) and Nonlinear Autoregressive Distributed Lag (NARDL) Model in the time-series data from 2010:1 to 2020:9. The ARDL's results support that real exchange rate impact on export and import volumes, but less than the trade war. The trade war helps trade balance increase 0.35%, while the exchange rate increases trade balance 0.191% when the Vietnamese currency devalues 1% in the long run. In the short term, the real exchange rate makes the trade balance decrease. Therefore, the J curve exists between Vietnam and the U.S. The NARDL expresses that the exchange rate is asymmetric both in the short term and the long term. The findings of this study point to two important elements. Firstly, the exchange rate plays a minor role in exports and imports. Secondly, trade war plays a vital role in increasing exports and imports volume between two countries, and the J curve exists between the two countries.

Customer-Contact Employee Support and Service Recovery Efforts: The Mediating Role of Job Burnout and Customer Orientation

  • Moon, Younhee
    • Asia Marketing Journal
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    • 제20권3호
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    • pp.83-103
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    • 2018
  • The purpose of this research is to investigate the effect of customer-contact employees support on service recovery efforts. Service companies should try to prevent the service failure situation from occurring, but it is realistic that the service failure occurs due to the characteristics of the service. Service recovery efforts of service providers are important because effective responses to service failures can enhance customer satisfaction despite service failures. Social support for customer-contact employees needs to improve service recovery efforts. Specifically, this study focuses on the mediation roles of job burnout and customer orientation in relationship between social support for customer-contact employees and service recovery efforts. Social exchange theory was used as the theoretical underpinning of the research model. Based on reciprocity principle, this paper suppose that support for customer-contact employees and service recovery effort are a kind of social exchange relationship. Social supports for customer-contact employees are categorized into internal and external organization. Internal organization is POS(perceived organizational support) and external organization is customer support. The research model was tested with the data gathered from the flight attendants whose emotional labor intensity was relatively high and the service failure frequently occurred. As a result of analysis, social supports for customer-contact employees classified into organizational support, supervisor support, and customer support are found to have differential impacts on job burnout and customer orientation. It has been found that job burnout of service providers is negatively affecting service recovery efforts. On the other hand, customer orientation of service providers has a positive influence on service recovery efforts. Based on the results of the analysis, we provide practical implications for effective service recovery efforts in service failure situations, and suggest the theoretical implications to explain the process of service recovery effort. Finally, limitations of the study and directions for future research are suggested.

Modeling Effect of Exchange Rate Volatility on Growth of Trade Volume in Pakistan

  • Siddiqui, Muhammad Ayub;Erum, Naila
    • The Journal of Asian Finance, Economics and Business
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    • 제3권2호
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    • pp.33-39
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    • 2016
  • This study empirically evaluates the impact of exchange rate volatility, foreign direct investment, terms of trade, inflation, and industrial production and foreign exchange reserves on Pakistani trade volume over the period of 1975-2010 using quarterly data set. The study employs financial econometrics methods such as Augmented Dickey Fuller (ADF) test GARCH (1, 1) technique and Almon Polynomial Distributed Lag (APDL) models to estimate the relationship of variables. Findings of the study are in accordance with theoretical relationships presented by Clark, Tamirisa, Wei, Sadikov, & Zeng (2004), McKenzie (1999), Dellas & Zilberfarb (1993) and Côté (1994). These findings are also in accordance with the empirical studies which support positive relationship of exchange rate volatility and exports presented by Hsu & Chiang (2011), Chit (2008), Feenstra & Kendall (1991), Esquivel & Larraín (2002) and Onafowora & Owoye (2008). Findings of the study in terms of imports are supported by the studies such as Lee (1999), Alam & Ahmad (2011) and Arize (1998). The study also recommends some very important policy prescriptions.

Polysulfone과 Poly(Phenylene Sulfide Sulfone)의 블록 공중합체를 이용한 양이온 교환막의 제조 및 전기화학적 특성 (Preparation of Cation Exchange Membrane using Block Copolymer of Polysulfone and Poly(Phenylene Sulfide Sulfone) and its Electrochemical Characteristics)

  • 임희찬;강안수
    • 멤브레인
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    • 제10권2호
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    • pp.66-74
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    • 2000
  • In consideration that a high tensile strength and ion exchange capacity are maintained as the swelling of membrane is controlled by the coagulation of PSf with the introduction of ion exchange groups and PPSS without the introduction of ion exchange groups, the block copolymer of PSf and PPSS were synthesized. The cation exchange membrane was prepared by sulfonation with CSA and casted. The synthesized block copolymer and cation exchange membrane were characterized by FT-IR and their thermal stability was confirmed by TGA. The optimum sulfonation could be accomplished at a mole ratio of BPSf to CSA 1:3. The best electrochemical properties obtained by the optimal condition were area resistance of 4.37 $\Omega$$\textrm{cm}^2$, ion exchange capacity of 1.71 meq/g dry membrane, water content of 0.2941 g $H_2O$/g dry membrane, and fixed ion concentration of 5.81 meq/g $H_2O$. When GBL was used as an additive, area resistance was increased by 13.7 % and ion exchange capacity was increased by 14.6%. When the membrane was fabricated in a form of composite using non woven cloth as a support. the tensile strength of membrane could be improved, but the electrochemical characteristics were not influenced.

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세대간 교환관계가 중년층의 노후부양관에 미치는 영향 (Effects of the Intergenerational Exchange Relationship on the Attitudes of the Middle Aged on Old-Age Security)

  • 이상림;김두섭
    • 한국인구학
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    • 제25권1호
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    • pp.83-111
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    • 2002
  • 이 연구는 우리 사회에서 중년층의 노부모 부양관이 세대간 지원관계와 자신의 노후 부양관에 미치는 영향을 분석하고 있다 이를 통해 세대관계 연구에서 흔히 사용되는 교환이론적 접근을 우리 사회에 적용하는 것이 타당한가를 검증한다. 이 연구는 전국의 중년층을 대상으로 수집한 김두섭 외(2000) 의 자료를 활용하였다. 주요 분석결과는 다음과 같다. 첫째, 노부모에게 지원을 제공하고 있거나 상호적 관계에 있는 중년층에 서 전통적 노부모 부양관이 강하게 나타난다. 이는 교환이론의 설명에 바탕을 둔 기존 연구들의 설명과는 일치하지 않는 결과이며, 우리 사회의 세대관계 분석에서 효규범을 고려하여야 함을 의미한다. 이 연구에서는 이러한 결과를 바탕으로 노부모 부양이 단일세대에 한정되어지는 교환적 관계의 설명이 아니라, 효규범의 영향력에 의해서 자녀의 지원이 세대를 넘어 이어지는 연결적 보상체계라는 새로운 설명모형을 제시하였다. 둘째, 중년층 자신의 노후 부양관에 환한 분석에서는 세대관계 유형이나 자신의 노부모 부양관과 무관하게 절대 다수의 중년층이 자신의 노후책임이 자신에게 있다고 인식하고 있는 것으로 나타났다. 이는 우리사회 중년층이 자신은 노부모 부양의 경험이 있고, 전통적인 노부모 부양관을 가지고 있다고 하더라도 자신의 노후에는 자녀의 부양을 기대하지 못하는 중간자적 위치에 있음을 시사한다. 이 연구는 우리 사회의 세대관계를 설명하기 위하여 교환이론의 설명과는 다른 대안적 설명틀을 제시하면서, 중년층의 현실을 실증적으로 보여주었다는 데 의의가 있다

A Study on the Support Vector Machine Based Fuzzy Time Series Model

  • Seok, Kyung-Ha
    • Journal of the Korean Data and Information Science Society
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    • 제17권3호
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    • pp.821-830
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    • 2006
  • This paper develops support vector based fuzzy linear and nonlinear regression models and applies it to forecasting the exchange rate. We use the result of Tanaka(1982, 1987) for crisp input and output. The model makes it possible to forecast the best and worst possible situation based on fewer than 50 observations. We show that the developed model is good through real data.

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Knowledge Exchange Activities and Performances in Software Industry Clusters: Focus on Firm Size Effect

  • CHO, Sung Eui
    • 융합경영연구
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    • 제10권6호
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    • pp.9-16
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    • 2022
  • Purpose: This research investigates the differences in knowledge exchange activities and performances between startups and large companies in software industry clusters. Research design, data, and methodology: Six independent factors of human resource information, R&D and technology, marketing knowledge, government support information, strategic knowledge, and cooperation information were extracted to test the firm size effect in the relationships with two performance factors such as satisfaction with industry cluster location and satisfaction with financial performances. Data were collected through a survey of entrepreneurs, managers, and employees and tested by statistical analysis methodologies. Results: Three independent factors of human resource information, R&D and technology, and cooperation information were particularly significant in the relationship with both dependent factors. Strategic knowledge significantly affected financial performance. Knowledge exchange activities were more important in startups than in large companies for all eight factors. Conclusion: Policies for software industry clusters need a different approach for startups and large companies.

Kinetics of Hydrogen-Deuterium Exchange of 8-CH Groups in Adenosine 5$^\prime$-Monophosphate and Guanosine 5$^\prime$-Monophosphate by Laser Raman Spectroscopy

  • Kim, Sang-Kyu;Kim, Myung-Soo;Suh, Se-Won
    • Bulletin of the Korean Chemical Society
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    • 제6권5호
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    • pp.270-272
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    • 1985
  • The rate constants of the hydrogen-deuterium exchange of 8-CH groups in 5'-rAMP and 5'-GMP were measured by laser Raman spectroscopy. The Arrhenius activation energies calculated from the rate constants measured as a function of temperature were similar for both compounds. However, the effects of pD on exchange rate constants were different for the two compounds. Our kinetic data support the exchange reaction mechanism involving an ylide type intermediate.

외식 프랜차이즈 고객의 획득효용과 교환효용이 고객충성도와 고객시민행동에 미치는 영향 (The Effects of Franchise Customers' Acquisition Utility and Exchange Utility on Customer Loyalty and Customer Citizenship Behavior)

  • 김상덕;임향미;서기홍;윤옥숙;김종헌
    • 산경연구논집
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    • 제10권2호
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    • pp.39-49
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    • 2019
  • Purpose - Customer loyalty and citizenship behavior are key success factors of franchise system. They make the management of franchisee more effective and efficient. Prior studies, however, mainly dealt with only acquisition utility of customer, such as perceived product/service quality and brand reputation to explain customer loyalty and citizenship behavior, which explains only on one side. We tried to investigate the effect of exchange utility of customer, such as relationship strength and psychological obligation together with the acquisition utility. In addition, we tried to investigate the relationship between customer loyalty and citizenship behavior in franchise context. Research design, data, and methodology - This study used data collected from the dining franchisee managers of 342 franchisors in South Korea. The franchisors consist of more than ten franchisees, the majority of which participated directly in the transaction with franchisor and have worked for more than six months. To test the hypotheses, the study used structural equation model analysis. Results - H1-1, 1-2, 1-3 predicted that acquisition utility would increase customer loyalty to franchisee. In support of H1-1, 1-2, 1-3, the results indicated that acquisition utilities such as perceived product value, perceived service value, and franchise brand reputation had positive effects on customer loyalty. H2-1, 2-2 predicted that exchange utility would increase customer loyalty to franchisee. In support of H2-2, the result indicated that psychological obligation had positive effects on customer loyalty like other acquisition utilities. However, H2-1 was not supported. Relationship strength had no significant effect on customer loyalty. H3 predicted that customer loyalty would increase customer citizenship behavior. In support of H3, the results indicated that customer loyalty had positive effect on customer citizenship behavior. Overall, the evidences generally supported the hypotheses. Conclusion - The results of the study show that not only acquisition utility but also exchange utility increases customer loyalty to franchisee and also show that customer loyalty increases customer citizenship behavior. Interestingly, however, relationship strength has no significant effect on customer loyalty. These results have two implications. The one is that increasing exchange utility can improve customer loyalty as acquisition utility can. The other one is that both of customer utilities can improve customer citizenship via customer loyalty.

SCO Framework을 적용한 조직과 조직원의 정보보안 준수 관계 연구 (Information Security of Organization and Employees in Social Exchange Perspective : Using Structure-Conduct-Outcome Framework)

  • 황인호;김상현
    • 한국정보시스템학회지:정보시스템연구
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    • 제28권4호
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    • pp.105-129
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    • 2019
  • Purpose Issues related to information security have been a crucial topic of interest to researchers and practitioners in the IT/IS field. This study develops a research model based on a Structure-Conduct-Outcome (SCO) framework for the social exchange relationship between employees and organizations regarding information security. Design/methodology/approach In applying an SCO framework to information security, structure and conduct are activities imposed on employees within an organizational context; outcomes are activities that protect information security from an employee. Data were collected from 438 employees working in manufacturing and service firms currently implementing an information security policy in South Korea. Structural equation modeling (SEM) with AMOS 22.0 is used to test the validation of the measurement model and the proposed casual relationships in the research model. Findings The results demonstrate support for the relationships between predicting variables in organization structure (security policy and physical security system) and the outcome variables in organization conduct (top management support, security education program, and security visibility). Results confirm that the three variables in organization conduct had a positive effect on individual outcome (security knowledge and compliance intention).