• Title/Summary/Keyword: Supervisory Support

Search Result 56, Processing Time 0.023 seconds

A Study of the Antecedents of Attitude towards Teleworking and the Moderating Effect of Self-identity

  • Youngkeun Choi
    • Asia pacific journal of information systems
    • /
    • v.32 no.2
    • /
    • pp.381-394
    • /
    • 2022
  • The present study aimed to examine the relationships between work-related support factors and attitude towards teleworking and explore the moderating effect of self-identity on that relationship. The present study collected data from 343 IT professionals in South Korea through a survey method and used hierarchical multiple regression analyses. In the results, first, the more supervisory or work-related supports participants perceive in teleworking platforms, the more favorable their attitudes towards teleworking. Second, the positive relationship between supervisory support and attitude towards teleworking is stronger for participants high rather than low in interdependent self-view. However, interdependent self-view was found to have no significance on the relationship between work colleague support and attitude towards teleworking. This study is the first to examine the integral model of work-related support factors of attitude towards teleworking and explore the moderating effect of self-identity in the teleworking process.

Do ethical sales behaviors improve job satisfaction and job performance? (윤리적 영업행동은 직무만족과 직무성과를 향상시키는가?)

  • Han, Su Jin;Kang, Sora
    • Journal of the Korea Academia-Industrial cooperation Society
    • /
    • v.21 no.1
    • /
    • pp.521-529
    • /
    • 2020
  • This paper attempted to empirically analyze whether or not ethical behavior at the individual level has a positive effect on both companies and employees. In addition, based on the social exchange theory, a hypothesis was established that perceived supervisory support has a positive moderating effect on the relationship between ethical behavior, job satisfaction, and job performance. As a result of analyzing a questionnaire given to 238 sales employees, It was first verified that ethical behavior by sales staff had a positive effect on job satisfaction and performance, as expected in the hypothesis. Second, the moderating effect of perceived supervisory support was significant only in the relationship between the ethical behavior of the salesperson and job performance. On the other hand, the moderating effect of perceived supervisory support on the relationship between ethical behavior and job satisfaction was not verified. Based on the results of this study, the implications and future directions of study are presented.

A Study on the Relationship between Y Generational Characteristics and Customer Orientation - Including Testing Mediating Role of Job Satisfaction - (Y세대의 특성과 고객지향성의 관계 연구 - 직무만족의 매개효과 검증을 포함함 -)

  • Choi, Hyun-Jung
    • Culinary science and hospitality research
    • /
    • v.23 no.2
    • /
    • pp.23-34
    • /
    • 2017
  • The current study aims to demonstrate the causal relationships of supervisory support, workplace fun, job satisfaction and customer orientation of Y Generational service provider in the Korean hotel industry. In order to achieve the study purpose, the data were collected from 284 hotel employees who were born from 1981 to 2000, which is considered as Generation Y. To analyze the data, frequency, correlation, regression, PROCESS Macro and confirmatory factor analysis were undertaken using SPSS and AMOS version 18.0. The results show as follows: First, factor of workplace fun had a positive influence on job satisfaction and customer orientation. Second, factor of supervisory support had a positive influence on job satisfaction but its effect on the customer orientation was not significant. Third, job satisfaction had a significantly positive effect on customer orientation. Lastly, job satisfaction was revealed as a significant mediator between dependent variables(supervisory support and workplace fun) and customer orientation. Eventually, this study found that the more workplace fun and job satisfaction employees have, the higher customer orientation they show. Supervisory support was revealed as an indirect factor to enhance customer orientation through job satisfaction.

The Predictors of Employees' Personnel Rating at a University Hospital in Korea (일개 대학병원 직원의 인사고과성적 예측요인)

  • Kwon, Soon-Chang;Seo, Young-Joon
    • Korea Journal of Hospital Management
    • /
    • v.10 no.3
    • /
    • pp.1-24
    • /
    • 2005
  • This study purports to investigate the determinants of individual personnel rating of the employees at a university hospital in Seoul, Korea. The sample used in this study consisted of 63 nurses, 41 para-medical staff (Clinical Pathologist, and Radiologist), and 67 administrative staff. Independent variables of the study included the achievement level of the selection test (English, major subject, and interview), post-entrance development factors (education and training, career development, supervisory support, co-worker support, and organizational support), and demographic characteristics. Data for the achievement level of the entrance exam and years for the first promotion were collected from the administrative records of the study hospital, while data for the post-entrance development factors were collected from the survey with self-administered questionnaires using 5-point Likert Scale during June 10-25, 2003. Collected data were analyzed using hierarchical multiple regression. The results of the study showed that achievement level of the interview and English exam at the selection test, education and training, organizational support, and supervisory support while working at the hospital, and length of duration (below 8 years) and educational background (4-year college graduates) among demographic variables had significant positive effects on the personnel rating. The results of the study imply that hospital administrators should make an effort to improve the validity of the selection test, and to motivate the employees to receive more education and training.

  • PDF

A Study on the influence of Leader Supervisory Style to Creativity and Job Involvement in the age of Convergence (융·복합 시대의 리더 감독 유형이 창의성과 직무몰입에 미치는 영향에 관한 연구)

  • Solongo, Erdenebaatar;Lee, Sun-Kyu;Kang, Eun-Gu;Kim, Hong-Cheul;Kim, Eun-Kyeong
    • Journal of Digital Convergence
    • /
    • v.13 no.9
    • /
    • pp.149-159
    • /
    • 2015
  • This paper aims to examine the relationships between Leader Supervisory Style, Creativity and Job Involvement in the age of convergence. In addition, this study examined the moderating effects of Leader-Member Exchange. To accomplish these purposes, the main factors of the Leader Supervisory Style were found from the previous studies. The following are the summary of hypothesis test : First, Leader Supervisory Style have differential influence on Creativity. Second, Leader Supervisory Style have differential influence on Job Involvement. Third, the moderating effects of Leader-Member Exchange have partially moderated effect on the relationship between Leader Supervisory Style and Creativity. Forth, the moderating effects of LMX Leader-Member Exchange have partially moderated effect on the relationship between Leader Supervisory Style and Job Involvement. Therefore, the results of this study have many theoretical and practical implications.

The Impact of Shariah Supervisory Board and Shariah Audit Committee on Corporate Social Responsibility Adoption at Islamic Banks in Bangladesh

  • ISLAM, K.M. Anwarul;SADEKIN, Mohammad Shamsus;RAHMAN, Md. Tahidur;CHOWDHURY, Md. Ariful Haque
    • The Journal of Asian Finance, Economics and Business
    • /
    • v.8 no.3
    • /
    • pp.479-485
    • /
    • 2021
  • Although corporate social responsibility (CSR) is an extensively studied topic, its determinants in the field of Islamic banking are scarce. In Bangladesh, CSR plays a vital role in gaining customer loyalty and confidence. Therefore, this research aims to identify and analyze the influence of the Shariah Supervisory Board (SSB) and the Shariah Audit Committee (SAC) on CSR adoption in Islamic banks in Bangladesh. The study population is managers and second managers of 160 Islamic bank branches of different commercial banks in Dhaka, Bangladesh. The sampling technique used is convenience sampling where the first available primary data source was used for the research without additional requirements. The study developed a survey questionnaire from examining previous related studies in Islamic banking and CSR context. The final sample size in this research was n = 309, indicating the survey response rate was about 97%. The study used SPSS 23.0 software to interpret the statistical findings, and the findings revealed that support from the SSB and the presence of a strong and effective SAC has a strong correlation with CSR adoption and significantly influence CSR adoption in Islamic banks in Bangladesh. Finally, the study proposes several significant and crucial policy guidelines for Islamic bank branches to adopt CSR activities.

The Impact of Supervisory Communication Apprehension on Subordinates' Job Performance: An Empirical Study in Pakistan

  • ASAD, Muhammad;ZAFAR, Mueen Aizaz;SAJJAD, Aymen
    • The Journal of Asian Finance, Economics and Business
    • /
    • v.9 no.2
    • /
    • pp.437-448
    • /
    • 2022
  • The impact of supervisory communication apprehension (SCA) on subordinates' job performance was investigated in this study. We also examined the impact of task-related uncertainty in mediating the relationship between SCA and subordinate work performance, as well as the role of information-seeking behavior in moderating the relationship between task-related uncertainty and subordinate job performance. A sample of subordinates and their supervisors from public and private sector enterprises in Pakistan were used in the study. The concept of communication apprehension is not limited to a single organization or industry, and the conditions suggest that apprehensive supervisors are likely to exist in different organizations and industries in Pakistan, including banks, telecommunications, and development sector organizations. Company directors and leaders of human resources departments were contacted to reach out to possible respondents. SmartPLS software was used to evaluate the data using a structural equation modeling technique which is commonly used in explanatory studies (Atta et al., 2021). We found evidence to support ideas predicting the association between SCA and subordinate job performance, as well as the mediating role of task-related ambiguity in the relationship. Furthermore, the findings show that information-seeking activity has a moderating effect on the link between task-related ambiguity and subordinate job performance. This is one of the first studies to look at major mediating and moderating mechanisms in the link between SCA and subordinate job performance.

Automated Supervision of Data Production - Managing the Creation of Statistical Reports on Periodic Data

  • Schanzenberger, Anja;Lawrence, D.R.
    • 한국디지털정책학회:학술대회논문집
    • /
    • 2004.11a
    • /
    • pp.39-53
    • /
    • 2004
  • Data production systems are generally very large, distributed and complex systems used for creating advanced (mainly statistical) reports. Typically, data is gathered periodically and then subsequently aggregated and separated during numerous production steps. These production steps are arranged in a specific sequence (workflow or production chain), and can be located worldwide. Today, a need for improving and automating methods of supervision for data production systems has been recognized. Supervision in this context entails planning, monitoring and controlling data production. Two significant approaches are introduced here for improving this supervision. The first is a 'closely-coupledd' approach (meaning direct communication between production jobs and supervisory tool, informing the supervisory tod immediately about delays in production) - based upon traditional production planning methods typically used for manufacturing (goods) and adopted for working with data production. The second is a 'loosely-coupled' approach (meaning no direct communication between supervisory tool and production jobs is used) - having its origins in proven traditional project management. The supervisory tool just enquires continuously the progress of production. In both cases, dates, costs, resources, and system health information is made available to management. production operators and administrators to support a timely and smooth production of periodic data. Both approaches are theoretically described and compared. The main finding is that, both are useful, but in different cases. The main advantages of the closely coupled approach are the large production optimisation potential and a production overview in form of a job execution plan, whereas the loosely coupled method mainly supports unhindered job execution and offers a sophisticated production overview in form of a milestone schedule. Ideas for further research include investigation of other potential approaches and theoretical and practical comparison.

  • PDF

Influencing Factors of the Organizational Commitment among Hospital Nurses (병원간호사의 조직몰입에 영향을 미치는 요인)

  • Lee, Keum Jae;Lee, Eliza;Choi, Shim Young
    • Korean Journal of Occupational Health Nursing
    • /
    • v.22 no.1
    • /
    • pp.35-46
    • /
    • 2013
  • Purpose: The study aimed to identify influencing factors associated with the organizational commitment (OC) among hospital nurses. Methods: A descriptive correlational design was utilized. The subjects of this study were 447 female nurses working for over 6 months in Seoul. The study was based on the data from a self-reported survey using structured questionnaires. The data were collected from September 10 to 30, 2009 and analyzed using Pearson's correlation coefficients and stepwise multiple regression analysis. Results: The mean score of the OC was 2.45, slightly higher than the intermediate level. The mean score of the three-dimensional domain among the OC, affective commitment (AC) was 2.50, continuance commitment (CC) was 2.59, and normative commitment (NC) was 2.29. The influencing factors of nurses' AC were perceived organizational support (POS) (${\beta}$=.31, p<.001), supervisory trust, job burnout, nursing professionalism, and age, which accounted for 49.7%. The influencing factors of the CC were supervisory trust (${\beta}$=.20, p<.001), POS, and job burnout whereas the influencing factors of the NC were POS (${\beta}$=.40, p<.001), supervisory trust, nursing professionalism, and job burnout. Conclusion: It is necessary to develop supportive strategies that increase OC, which also improve the POS, nursing professionalism, and supervisory trust, and alleviate job burnout in hospital nurses.

The Effect of Social Support of Chinese Hotel Employees on Psychological Well-Being - Focusing on 4, 5 Star Hotels in Shanghai - (중국 호텔 직원에 대한 사회적 지지가 심리적 안녕감에 미치는 영향 - 상하이 지역 4, 5 성급 호텔을 중심으로 -)

  • Jeong, Gap-Yeon
    • International Area Studies Review
    • /
    • v.22 no.2
    • /
    • pp.139-162
    • /
    • 2018
  • Although the hotel industry in China has shown great growth both quantitatively and qualitatively, there is a lack of management of employees who represent hotels in direct contact with customers. Therefore, this study examined the social support of Chinese 4, 5 star hotel employees in Shanghai as supervisory support, coworker support, and family support, and examined whether the social support of employees improves resilience and affects their psychological well-being. In order to analyze this, we surveyed 322 employees of Shanghai 4, 5 star hotels in China. Empirical analysis showed that supervisory support and family support had a positive effect on their resilience, while coworker support did not. In addition, the resilience of hotel employees has a positive effect on their psychological well-being. This study aims to provide a better understanding of social support and resilience, and to provide effective management of human resources management.