• 지식경영연구
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• 제7권1호
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• pp.81-96
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• 2006

The purpose of this study is to survey what strategy BACHE, a bathtub manufacturing company, chooses to implement knowledge management. Generally speaking, the success factors of this case company is follow-up management. The first factor is to use linguistic metaphors for employees to understand difficult knowledge management terms easily. The second one is that CEO tries to set and lead pro-knowledge management corporate culture. The third one is based on the CKO's competence to read business circumstances and apply the theory of knowledge management to the workplace. The fourth one has something to do with a way of knowledge creation, for example, a suggestion system and QC circle. The fifth one depends upon CKO's mission to share knowledge invented from his own company's with the rivals and large companies which order bathtubs so that overall bathtub industry can upgrade knowledge management.

• 디지털융복합연구
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• 제8권4호
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• pp.97-108
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• 2010

최근 정보보호 거버넌스는 기업 거버넌스의 일부로서 기업의 가치 있는 비즈니스 정보자산을 보호하기 위한 중요한 이슈로 부각되고 있다. 현재 국내외에서 정보보호 거버넌스에 대한 활발한 연구가 진행되고 있지만, 그 개념이 추상적이기 때문에 실질적으로 정보보호 거버넌스를 구현한 조직은 드물다. 따라서 본 논문에서는 정보보호 거버넌스의 개념을 보다 구체화하기 위하여 ISO/IEC27014를 기반으로 최고 경영층 및 이사회가 수행 가능한 구체적인 활동을 식별하고, 조직의 목표 및 정보보호 거버넌스 목표를 달성하기 위한 핵심성공요인을 도출하였다.

• 한국IT서비스학회지
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• 제18권2호
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• pp.75-96
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• 2019

These days, many companies use information systems as a basis for organizational management activities and as an important component of sustainable management. Thus, securing and operating a high-quality information system that can improve the efficiency of business processes is a large part of corporate competitiveness. In order to get such a critical information system, it is only possible to successfully carry out the project. Various attempts and studies have been undertaken to increase the success rate of the project. However, the reality is that the success rate is still not getting much better. In this study, the concept of quality of service, which has long been actively studied in marketing area, was applied as a new factor to enhance the project's success. In this study, project performance activities were defined as the act of providing services. A survey of 164 valid collection data was analyzed. The analysis used SPSS 23. Four process quality factors (customer participation, customer response, knowledge and skills, reliability) and 21 metrics were derived. Through this research, I hope to be the starting point of applying process quality concept as a new breakthrough to increase success rate of project.

• 디지털융복합연구
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• 제13권4호
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• pp.39-50
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• 2015

ICT융합은 기업의 대표적인 혁신 수단으로 주목받고 있다. 성과를 창출하고 있는 ICT기반의 융합기업을 대상으로 성공요인을 도출하기 위해 심층인터뷰를 했다. ICT융합 기업의 성공요인은 ICT기술의 융합을 통한 제품과 서비스의 차별화, R&D투자 강화를 통한 융합형 기술력 확보, 융합에 대한 CEO 강력한 리더십 및 국내외 협업관계의 강화 등으로 분석되었다. ICT융합에서 제품 및 서비스의 혁신을 위한 노력, 적극적인 R&D투자, 글로벌 협력 네트워크 구축 등은 성공에서 긍정적인 영향을 준다. 또한 복잡한 인허가 절차, 국산 제품 및 서비스의 나쁜 선입견, 해외진출 부담 등은 부정적인 효과를 준다. 이런 결과를 ICT융합 확산을 위한 정책적 방향으로 제안하였다.

• 한국콘텐츠학회논문지
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• 제22권10호
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• pp.723-732
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• 2022

최근 들어 기업정보 시스템의 성공적인 활용은 기업의 효과적인 전략 수행과 기업 경영 목적 달성에 핵심적인 역할을 하고 있다. 기업정보 시스템의 도입 성공 여부를 결정하는 인자 중의 하나가 시스템 활용도로서, 정보시스템 활용도를 측정하는 효과적인 방안을 마련하는 것은 기업 경영에서 매우 중요하다. 본 연구에서는 프로세스 마이닝 기법을 이용한 로그 데이터 분석을 통해 정보 시스템 활용도를 평가한다. 즉, 기본적인 접속 로그 통계뿐만 아니라 정보시스템을 실제로 사용하는 순서를 패턴화하고 유사 사용 기능을 군집화하여, 정보시스템 설계시에 예상하였던 시스템 사용 순서/기능과 실제 현황을 비교함으로써 기존 정보시스템을 개선하거나 확장하는데 피드백을 제공하고자 한다.

• The Journal of Asian Finance, Economics and Business
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• 제8권4호
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• pp.277-287
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• 2021

This article systematically reviews the adoption of total quality management (TQM) implementation and corporate social responsibility (CSR) initiatives on firm performance. A total of 233 published documents from 1996 to 2020 in international journals have been collected and listed on the SCOPUS database. It aims to fill the existing literature gap regarding TQM and CSR practices and point out a future research agenda. This study employed a systematic literature review approach to review those manuscripts related to TQM, CSR topics focused on firm performance. Consequently, the results stressed that TQM and CSR are excellent tools and have a similarity to support the firms to attain corporate sustainability; however, TQM practices have given more interest than CSR initiatives. Moreover, the results highlighted that only a few articles are interested in simultaneously combining TQM and CSR initiatives although this idea is rising in recent years. Thus, the statistical findings indicated several research gaps that remain unaddressed. It is worthy of considering TQM and CSR integration; however, other scholars need to identify the critical success factors that could enable TQM practices or barriers to CSR adoption. Particularly spending more attention on the transitional economies context, which is considering a promising future research context.

• 한국IT서비스학회지
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• 제4권1호
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• pp.57-69
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• 2005

The ERP system which has been adopted as a tool for integration of information systems and for innovation of business process. And it is regarded to be able to maximize the productivity of business process and achieve process innovation based on the best practice incorporated in the ERP. To achieve process innovation through ERP, strong sponsorship from top management and building consensus through the entire organization is required to be backed UP. There are many cases of the failure of Process Innovation due to reluctance of corporate members to change. In the result of the case study, it seems to be difficult to build the consensus of the related groups to ERP project. There are still argues after project, on whether the project was success or not. Through the AHP analysis for the success factors, it is explored that the reason is that several groups of the company had different expectation for the project. And to achieve the aimed process Innovation, the project members in the related departments should build the consensus of expectation on the project.

• International Journal of Quality Innovation
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• 제7권1호
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• pp.60-89
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• 2006

In the Knowledge-based Economic Era, all of the enterprises are facing global competitive pressure. The activities of knowledge accessing, codifying, and application will obviously become the main inner function on enterprise operation. Knowledge will be the primary competitive advantage; therefore, he who wants to hold the competitive advantage should do the knowledge management (KM) very well. In this study, we construct the research dimensions and variances by the successful factors of KM, which had been practiced very well by big enterprises inside and outside our country, and which was recommended by the related scholars. In order to approach the differences between big enterprises and small and medium-sized enterprises (SMEs) towards implementing KM, this study takes the way of questionnaire investigation to do empirical analysis and to construct the model of KM by path analysis. The study found out when implementing KM, SMEs should highlight 'leadership,' 'library-architecture,' and 'corporate culture' these three aspects, while 'information technology' and 'performance evaluation' these two aspects show no remarkable influence. It shows that he who wants to construct KM might not too overweight on information technology to build the KM system. Therefore, we suggest when implementing KM, enterprises should reinforce the corporate culture by sharing, organized KM process, learning environment for all employees, and highly authorization by top managers in order to reach the expectant success of KM. The result of this study offers practical thinking directions to reach the expectant success for the policy makers in SMEs, who are accessing to or evaluating to implement KM.

• 품질경영학회지
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• 제34권4호
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• pp.22-32
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• 2006

In these days, most of Korean industries advocates and utilizes Six Sigma as an integrated innovation tool for all their business and manufacturing processes. Six Sigma is known to bring more financial and managerial achievements than other innovation methods and tools. However, such successes are not always guaranteed. To adopt and implement Six Sigma successfully, it is necessary to grasp and understand essential characteristics of Six Sigma and then identify suitable elements and complements in consideration of vision, strategies, capability, circumstance and environment of the company. Step by step implementation plan may be built based on those ingredients. This study is to find out key ingredients (KIs) of Six Sigma. Potential ingredients selected from previous studies of success factors and ingredients of Six Sigma and TQM, and criteria of quality awards like MBNQA, EFQM, Deming prize and Korean National Quality Awards (KNQA) are classified into 11 categories based on experts' opinion and affinity analysis: management leadership, belt system, training, six sigma system, compensation, organization, corporate culture, customer focused, project selection, management of project results, and managerial achievements. Irrelevant or ineffective potential ingredients are discarded using factor analysis for the questionnaires answered by champions, MBB's and BB's of 90 Korean companies that have more than 3 years experience of Six Sigma. Also from the factor analysis, 3 factors are derived for each categories respectively except the managerial achievement category. Those 11 categories and 30 factors are defined as KIs of Six Sigma. This study also reveals that there is difference according to enterprise size, type of business, and implementation time in terms of KI's, and prioritizes KI's that an enterprise to pursue Six Sigma successfully should consider according to its characteristics.

• 통상정보연구
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• 제10권2호
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• pp.141-164
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• 2008

This study aims to come up with the elements that have influence on the outcomes of technology transfer in a multi-divisional way by making analysis of the interactive relations among technology transfer factor, technology transfer procedure factors, and technology transfer outcome factors through the Structural Equation Model(SEM). And the sample companies are restricted to the ones that have the records of technology transfer to China for the past five years For research model, technology success factor model of Choi and Lee (2000) and technology receptive capability and technology transfer outcome model of Lin, Tan and Chang(2002) were adopted. The research model was divided into an external variable, technology transfer factors and an internal variables, technology transfer procedure factors and technology transfer outcome factors. Research hypothesis was divided into technology transfer factors and technology transfer procedure factors; and technology transfer outcomes. As a result of analysis, cultural difference associated with technology transfer, technological type, corporate capability, and mutual trust have an effect on the outcomes of technology transfer.