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http://dx.doi.org/10.5392/JKCA.2022.22.10.723

Utilization Pattern Analysis of an Enterprise Information System using Event Log Data  

Han, Kwan Hee (경상국립대학교 산업시스템공학부)
Publication Information
The Journal of the Korea Contents Association / v.22, no.10, 2022 , pp. 723-732 More about this Journal
Abstract
The success of enterprise information system(EIS) is crucial to align with corporate strategies and eventually attain corporate goals. Since one of the factors to information system success is system use, managerial efforts to measure the level of EIS utilization is vital. In this paper, the EIS utilization level is analyzed using system access log data. In particular, process sequence patterns and clustering of similar functions are identified in more detail based on a process mining method, in addition to basic access log statistics. The result of this research can be used to improve existing information system design by finding real IS usage sequences and function clusters.
Keywords
Log Data; Usage Pattern; Enterprise Information System; Process Mining; Clustering;
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Times Cited By KSCI : 2  (Citation Analysis)
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