• 제목/요약/키워드: Store royalty

검색결과 17건 처리시간 0.02초

진의류의 상표충성도에 따른 점포선택행동과 정보원사용의 차이 (Criteria for Store Selection and the Use of Information Sources by Jeans Wear Brand Royalty)

  • 황춘섭
    • 복식
    • /
    • 제49권
    • /
    • pp.125-136
    • /
    • 1999
  • The present study was conducted to analyze(1) if there are any differences in jean's brand royalty according to the age·sex·educational background and income of consumers (2) the criteria for store choice by jean's brand royalty of consumers (3) the use of information souces by jean's brand royalty of consumers. The research method employed was normative-descriptive survey and questionnaires were main instrument to gather research materials. The survey was implemented from July 1st 1998 to the schools and two colleges and those who work at a comuter-related company and at a trade company. The data gathered was analyzed by mean standard deviation t-test ANOVA and Duncan -multiple range test. The results are summarized as follows: (1) 58.6% of the respondents were categorized as the brand loyalty group that was bigger than the non-brand loyalty group (41.4%) People in their late 2-'s were inclined to have the highest brand loyalty for jeans People in university and above had relatively higher brand royalty than to people with a high school or lower (2) Brand royalty group paid more attention on the quality on the quality of the fabric use; the trands of the products: brand name of the product: the distance of the store location : and the comfortable atmosphere of the store. Pleasant and kind services of the salesperson was considered as more important factor for store selection by the non-brand royalty group than by brand royalty group. (3) Almost all the information sources were used more often by brand royalty group than non-brand royalty group. For both groups their own experiences is most important information sources. The results shows that consumers have high brand loyalty for jeans product and also have many differences not only in the usage of information sources but also in the store selection criteria accorrding to the level of jeans brand loyalty . Therefore those industries carrying jeans should these points on their marketing strategies.

  • PDF

패션 주얼리 소비자들의 구매행동에 관한 연구: 점포와 무점포를 중심으로 (Fashion Jewerly Consumers' Purchasing Behavior: Store Retailing and Non-Store Retailing)

  • 이승희;부정화
    • 복식문화연구
    • /
    • 제13권1호
    • /
    • pp.121-132
    • /
    • 2005
  • The purposes of this study were to examine fashion jewelry consumers' purchasing behavior, and to compare store retailing consumers and non-store retailing consumers. Subjects were 614 women in age from 20 to 55 years old in Seoul for this study. For data analysis, descriptive statistics, factor analysis, 2-test, and t-test were used. As the results, 52.9% of respondents had purchased fashion jewelry products via store retailing such as department store, road shop, discount store, while 47.1% of respondents had purchased them through non-store retailing such as internet shopping mall, TV home shopping, and catalog shopping. It revealed that conspicuous consumption had 2 factors: public-self consciousness and luxury product preference. Fashion leader consisted of 3 factors: fashion innovation, fashion interest, and fashion opinion leader. Brand royalty encompassed brand recognition, brand preference, and brand trust. Generally, store retailing consumers had more conspicuous consumption, higher fashion leadership, and stronger brand royalty than non-store retailing consumers. Based on these results, marketing strategies would be suggested for fashion jewelry markets.

  • PDF

백화점 쇼핑경험 가치가 브랜드자산 및 점포충성도에 미치는 영향 (The Shopping Experience Values at Department Stores and Their Effects on the Brand Asset and the Store Loyalty)

  • 김준회
    • 디지털융복합연구
    • /
    • 제12권2호
    • /
    • pp.151-162
    • /
    • 2014
  • 1990년대 중반 국내 유통시장 개방 이후 우리나라 소매업의 가장 큰 변화중의 하나는 외국계 할인점의 등장과 백화점의 급성장이라 할 수 있다. 할인점과 백화점은 우리나라 소매시장의 주류를 이루어온 재래시장이나 슈퍼마켓 중심으로 형성되어 온 유통산업구조 변화를 가지고 왔다. 소매업이 단순히 물건을 구매하는 장소개념에서 즐거움, 행복등 다양한 가치를 제공하는 공간으로 변하고 있다. 따라서 본 연구의 목적은 이론적 실증적 연구를 통해 백화점 쇼핑경험가치가 백화점 브랜드나 이미지에 그리고 충성도에 미치는 영향관계를 파악하는데 있다. 특히 독립변수인 쇼핑 경험가치를 심미성, 유희성, 소비자이익, 서비스 우수성으로 구분하여 내생변수인 브랜드인지도, 브랜드이미지와 최종변수인 점포충성도에 유의적인 영향관계가 있는지를 검증하였다. 국내에 거주하면서 백화점 이용경험이 있는 소비자들을 대상으로 252명을 설문 조사하여, 235명을 분석에 사용하였다. 실증분석은 SPSS 17.0K와 AMOS 17.0을 이용하여 공분산 구조분석을 실시하였다. 그 결과 쇼핑 경험가치중에서 소비자 이익을 제외한 변수에서 인지도와 이미지에 정의 영향관계가 있을 뿐만 아니라, 점포 충성도에 정의 영향을 미치는 것으로 나타났다. 따라서 이 연구를 통해서 백화점 고객들은 단순히 상품을 구매하기 위해서 백화점을 이용하는 것이 아니라, 즐거움과 행복이라는 가치를 얻기 위해서 백화점을 이용하고, 어떤 측면에서 이런 면들이 백화점 이미지나 인지도, 충성도에 더 큰 영향을 준다고 할 수가 있다.

마케팅 믹스 요소가 브랜드 자산에 미치는 영향에 관한 연구 (The Effect of Marketing Mix elements on brand Equity)

  • 류장무
    • 산업융합연구
    • /
    • 제1권1호
    • /
    • pp.41-70
    • /
    • 2003
  • Many researches on brand equity have been focused in definition about it, factors of it, and the process of formation. Most of them have been used by voluntary production category, as is durable goods or nondurable goods. But this study, using the model is developed by Foote, Cone & Be1ding(FCB) Company, classified four fields, high-low involvement, rationality(rational or sensitive) involvement. The selected goods is a sensitive high involvement(casual wear). This study investigate the effects of brand equity and search the influences of brand equity formation according to factors of marketing mix. To this goals, this study kept a literature survey and a demonstrative research. In literature survey, there are several definitions of brand and brand equity. The research model is derived from selected factors of marketing mix and former study. This study used the regression analysis to verify effects from brand equity through the selected marketing mix. The research data is collected from the capital area. The focus of this study is effects of brand equity according to marketing mix. The followings are results and suggestions of this study. First, in the price factors, the affirmative effects are revealed the perceived quality and the brand awareness in a rational high involvement goods, the perceived quality and the brand associations in a sensitive high involvement goods, all factors of brand equity in a rational low involvement goods, and the perceived quality in a sensitive low involvement goods. As summary, the important characteristics is the price factors to consumers, and consumers recognize that a high price means a high quality. Second, in the store image factors, the affirmative effects are revealed all brand equity factors in a rational high involvement and a sensitive high-low involvement. A good store image incites more interest, contact, and visit from potential consumer. And such store offers more consumer satisfaction, simulates more active and positive conversation to consumers. Third, in advertising spending factors, the affirmative effects are revealed the brand awareness and associations in a rational high involvement and a sensitive high involvement, all brand equity factors in a rational low involvement and a sensitive low involvement. An advertisement increases not only a brand awareness but also strong brand associations. Forth, in price promotion factors, the affirmative effects are revealed the brand associations in a rational high involvement, the negative effects are revealed all brand equity in sensitive high involvement. According the result about the effects of brand royalty through the brand equity factors, a perceived quality and brand associations have positive effects to brand royalty in all factors. Consumers choice a deep perceived quality than other competitive brand. So, brand equity will increase according to a qualitative grade of a perceived brand by consumers. Brand associations represent a quality and a degree of involvement. In conclusion, brand associations and equity have a positive relation each other. According to the analysis results about a brand royalty of selected marketing mix factors, the affirmative effects are revealed the store image and price promotion factors in a rational high involvement, the price and store image in a sensitive high involvement, and the price and advertising spending in a rational low involvement. The results about the affect of selected marketing mix factors according to brand equity, are the perceived quality in a high involvement, and all brand equity factors in a low involvement. The affirmative effects about a store image are revealed all equity factors in high-low involvement. In advertising spending factors, the affirmative effects are revealed the brand awareness and associations in a high involvement goods, and the perceived quality and the brand awareness in a low involvement goods. In price promotion factors, the affirmative effects are revealed the brand awareness in a low involvement goods, and the negative effects are revealed the brand awareness in a high involvement goods. According to a degree of involvement, the results of a brand royalty through a brand equity factors are following. The affirmative effects are revealed the perceived quality and the brand royalty in a high involvement goods, and the brand awareness are revealed a negative effect. The affirmative effects are revealed the perceived Quality and the brand associations in a low involvement goods. So, in a high involvement goods, the brand royalty is built by strong brand associations, but, in a low involvement goods, the brand royalty is built also by a perceived Quality and a brand awareness. This study have some concept of limitation. So, this study presents a future direction of research. First, a future study has to have more deep analysis for this study analyzed through a limited marketing mix factors. Second, a future research has to get mutual effects about brand equity of marketing mix factors for this study has an individual marketing decision factors. Third, for the future, a brand equity needs a research about a several goods such as services, profit or nonprofit, industrial products, culture, and so on. Forth, the research have to diversify a various data for population.

  • PDF

소비자의 내적 특성이 의복충동구매행동에 미치는 영향 -감각추구성향, 의복탐색행동, 점포유형을 중심으로- (The Effects of Consumers Psychological Characteristics on the Impulse Buying Behaviors of Apparels)

  • 강은미;박은주
    • 한국의류학회지
    • /
    • 제25권3호
    • /
    • pp.586-597
    • /
    • 2001
  • EThe purpose of this study was to investigate the relationships of consumers psychological characteristics, store types and impulse buying behaviors of apparels. We collected data from 469 consumers of women college student living in Pusan and analysed by factor analysis, frequency analysis, correlation analysis, t-test and $\chi$$^2$-test. The results were as follows: First, The sensation seeking tendency consisted of the Change seeking, Risk seeking, Artistic seeking, Curiosity seeking and Unusual seeking. The exploratory behavior of apparels were divided into six factors; Particularity exploration, Innovation exploration, Store exploration, Brand royalty exploration, interpersonal exploration and brand-seeking exploration. Second, In comparison with the unimpulse-buying group, the impulse-buying group intended more then Change seeking, when apparel explored, Particularity exploration, Innovation exploration and Brand exploration. Impulse-buying group preferred the department store, unimpulse-buying group did the specialty store.

  • PDF

공공연구기관의 기술이전모형연구와 그 정책적 함의 발표분야 : 기술경제, 기술정책분야(기술이전)

  • 류태규;박종복;이정동;김태유
    • 기술경영경제학회:학술대회논문집
    • /
    • 기술경영경제학회 2002년도 제21회 하계학술발표회 논문집
    • /
    • pp.203-223
    • /
    • 2002
  • In Korea, Public Research Institutes(PRIs) are today faced with the challenges of creating values by transferring technologies in store within themselves to private commercial sector. Recently, It has been increasingly pointed out that PRIs have the poor capability to valuate prospective technologies of their own, and don't run the reasonable technology transfer mechanism in terms of establishing royalty rate and initial payment, designing remuneration to inventor, screening qualified licensee, and controlling the moral hazard. This paper develops an enhanced mathematical model of technology transfer from a PRI to a private industrial firm with including the inventor as an important player. The model is made up of the main part which derives the optimal royalty rate by maximizing the social welfare and sharing risk fairly between players and some sub-parts. The one sub-part is a principal-agent model which makes it possible to control the moral hazard of inventors, and the other part provides the criteria for screening appropriate licensees. Moreover, the moral hazard between inventor and licensee is addressed by introducing the cost reduction function of efforts exerted by them. The model is able to relate the optimal royalty rate to the parameters that represent the environments under which the concerned parties operate. Especially, the ratio of initial payment over the value of transferred technology is calculated from the binding relation with the royalty rate. The paper shows that the model suggested here is more enhanced by comparing with the existing technology transfer mechanism. Finally, the paper allows us to find better strategies for effective technology transfer and further develop more sophisticated technology transfer model.

  • PDF

서울시내(市內) 여대생(女大生)의 패션점포(店輔) 애고행동(愛顧行動)에 관(關)한 연구(硏究)(II) - 패션 정보원(情報源)을 중심으로 - (A Study on the Apparel Store Patronage Behavior and Relevant Factors(II) - Focusing on use of Information Sources by Female College Students -)

  • 위혜정;정성지
    • 패션비즈니스
    • /
    • 제1권4호
    • /
    • pp.79-86
    • /
    • 1997
  • Fashion store patronage behavior includes, in broad, choosing of a store and strong preference of a certain store called store-royalty. Thus, in order to achieve successful business in sales, a retailer must continually analyze why target consumers choose particular stores and patronize them. This study identified the relevant factors of the patronage behavior of female college students residing in Seoul. Thus, this study can achieve its goal of enabling retailers to predict use information sources used by the target consumers, so that help retailer to establish new positions of their shops to differentiate them from others and, also, to reposition existing stores. The aims of this study were to classify information sources used by female college students and identify the relationships between them and fashion store patronage behavior. Relationship between the factors of information sources and patronage behavior were identified by use of Tukey's test, Duncan test and ANOVA. As a result, it showed significant differences among patronage groups according to nearly every factor of information sources used by female college students. As based on the results, this study is expected to assist that retailers can establish effective sale strategies in order to make continuously consumers' patronage behavior of a store.

  • PDF

의류 제품구매시 소비자 만족에 영향을 미치는 요인 -의류점포 서비스 품질, 의복평가기준 및 의복관여를 중심으로- (Impact Factors on Consumer Satisfaction in Apparel Buying Behavior)

  • 강은미;박은주
    • 한국의류학회지
    • /
    • 제27권1호
    • /
    • pp.29-39
    • /
    • 2003
  • The purpose of this study was to investigate the effects of service quality of apparel stores, evaluative criteria and clothing involvement on the consumer satisfaction. Data were collected from 481 women consumers living in Busan and analysed by frequency analysis, factor analysis, Cronbach's , cluster analysis, t-test and discriminant analysis. The results showed that consumers who highly involved symbolism of apparel were more influenced by salesperson service and store atmosphere, and were more effected by prestige/brand royalty of apparel than those who highly involved pleasure of apparel. Those who had high scores in symbolism involvement were more satisfied with consumer satisfaction in apparel buying behaviors than those who highly involved pleasure of apparel. The service quality was the influenced variable on consumer satisfaction related to apparel products than the others. Especially, salesperson service and store atmosphere in service quality were important to the satisfaction perceived by consumers in apparel buying process.

서울방문 외국인의 관광쇼핑 시 패션상품만족도와 점포경쟁력 지각이 관광만족도와 충성도에 미치는 영향 - 일본, 중국, 미국관광객 비교 - (Seoul Tourists' Perceived Product Satisfaction and Retail Competitiveness during Fashionable Product Shopping - Comparing Japanese, Chinese, and USA Tourists -)

  • 김현숙;최은정
    • 한국의류학회지
    • /
    • 제33권9호
    • /
    • pp.1441-1451
    • /
    • 2009
  • This study analyzed the strategic importance of fashionable products in order to increase the tourism allure of Seoul. Data were collected from the 758 foreign tourists visiting Seoul from Japan, China, and the USA. The survey was statistically analyzed by chi-square, regression, and ANOVA method. The fashionable products were found to be the most frequently shopped product category and the clothing product was identified to be the most preferred. The retail store area with the greatest market share was identified as Myundong. Product satisfaction with fashionable products is identified to have a positive relationship with tourism satisfaction and royalty to Seoul. A strategic focus on fashionable products is recommended for an increased tourism competency.

의류제품의 충동구매행동과 의류점포 서비스 품질, 의복평가기준 및 위험지각의 관계 (Impulsive buying behavior of apparel products -Relating to store service quality, evaluative criteria, perceived risk -)

  • 박은주;강은미
    • 마케팅과학연구
    • /
    • 제9권
    • /
    • pp.153-173
    • /
    • 2002
  • 본 연구는 의복 구매시 소비자들에게 영향을 주는 의류점포의 서비스 품질, 의복평가 기준과 위험지각의 관계를 살펴보고, 이러한 관련변수들이 의복충동구매행동에 미치는 영향을 살펴봄으로써 의류제품을 다루는 마케터나 리테일러들에게 소비자 행동을 파악하는데 도움을 주어 차별적 경쟁우위 수단으로 활용할 수 있도록 하고자 하는데 그 목적이 있다. 연구 결과, 의복을 구매할 때 소비자가 지각하는 의류점포의 서비스 품질과 의복평가 기준은 구매와 관련된 위험지각과 부분적으로 관련이 있었다. 또한 의복충동구매행동에 대한 의류점포 서비스 품질, 의복평가기준 및 위험지각의 영향을 살펴본 결과, 위험지각요인 중 소비자들이 의류제품의 봉제상태가 나빠지지 않을까, 세탁/관리하기에는 불편함이 없을까 등의 관리적 위험과 다른 옷과의 조화나 비슷한 제품을 더 싼값에 살 수 있지 않을까 등의 성과적 위험, 그리고 점포분위기나 실내장식 등의 시설서비스가 의복충동구매행동에 영향을 미침을 알 수 있었다.

  • PDF