• Journal of Convergence for Information Technology
• /
• v.8 no.4
• /
• pp.109-114
• /
• 2018

In general, the simple items we need to live in are purchased through retail stores such as supermarkets near our home. In the store, not only the items but also the management personnel and the payment instruments for the store management are located in one space called the store. Such a general store environment is gradually changing into an 'unmanned market' as a result of the development and fusion of information and communication technology (ICT). An unmanned market is an environment in which no one runs a market as the word has. An example of a typical change is Amazon's Unofficial Amazon Store. In addition, the usage and prospects of unmanned market in China are growing very meaningfully. In this study, the present situation of the unmanned market is examined in the US and China markets, and the development prospects are described. It also describes the key milestones necessary for the unmanned market.

• Management & Information Systems Review
• /
• v.31 no.1
• /
• pp.65-88
• /
• 2012

The reason customer satisfaction has been considered importantly in previous researches is that customer satisfaction can lead repurchase and loyalty. For a department store which tries to differentiate from other retailing stores by providing prestige services with customers, customer satisfaction is an essential element for keeping customer loyalty. Previous researches had mentioned only marketing mix to explain the customer satisfaction of department store. However, this paper would like to examine that differential services of department store can have an effect on the customer satisfaction, as well as marketing mix. As results, place(location) variable and promotion variable of four marketing mix influenced on the customer satisfaction significantly. The rest of marketing mix, product and price, were not confirmed statistically. Most of all, as an additional variable, service can have an strong effect on the customer satisfaction positively. Therefore, department store need to consider not only marketing mix but also service variable when building marketing strategies.

• Management & Information Systems Review
• /
• v.33 no.1
• /
• pp.263-278
• /
• 2014

The purpose of our research was to understand the effect of consumers' regulatory focus (i.e., promotion focused vs. prevention focused) on their evaluation of clothing store's VMD and store visiting intention. The results showed that the hedonic and utilitarian benefits of store VMD have significantly a positive impact on visiting intentions. In addition, the relationship between perceived hedonic benefits and store visiting intention was significantly different for PO and PE groups; hedonic benefits explained significantly more of the variance in store visiting intention for promotion-focused group than prevention-focused group. Conversely, utilitarian benefits explained significantly more of the variance in store visiting intention for PE than PO group. These results supported both hypotheses and showed that consumers with a promotion focus have stronger visiting intention toward the VMD with hedonic benefits compared with VMD with utilitarian benefits. Conversely, consumers with a prevention focus have stronger visiting intention toward the VMD with utilitarian benefits compared with VMD with hedonic benefits.

• Journal of Intelligence and Information Systems
• /
• v.13 no.4
• /
• pp.45-63
• /
• 2007

Recently as ubiquitous environment comes to the fore, information density is raised and enterprise is being able to capture and utilize customer-related information at the same time when the customer purchases a product. In this environment, a need for the recommender systems which can deliver proper information to the customer at the right time and right situation is highly increased. Therefore, the research on recommender systems continued actively in a variety of fields. Until now, most of recommender systems deal with item recommendation. However, in the market in ubiquitous environment where the same item can be purchased at several stores, it is highly desirable to recommend store to the customer based on his/her contextual situation and preference such as store location, store atmosphere, product quality and price, etc. In this line of research, we proposed the store recommender system using customer's contextual situation and preference in the market in ubiquitous environment. This system is based on collaborative filtering and Apriori algorithms. It will be able to provide customer-centric service to the customer, enhance shopping experiences and contribute in revitalizing market in the long term.

• Korean Institute of Interior Design Journal
• /
• v.24 no.6
• /
• pp.22-29
• /
• 2015

The purpose of this study is to investigate the details of the overall interior design of the department store supermarket retail space, interior design and development, seeks to help change. In this study, a range of research the department store supermarket located in the major department store. Since 2012, new construction or renewal has been done in a department store, was investigated by selecting a total of five locations of two places in the premium supermarket. Conclusions are as followings ; First, In-store merchandising strategies, store configuration strategy, product mix strategies, and the layout plan considering the advanced strategies. Secondly, the interior guidelines are, (1)VP should be planned as an expression of a company or brand management strategies to visualize a concept image of product planning stages of merchandising to entering the store to induce curiosity to customers. (2)PP is by planning purposes, the use of lighting, directing structure, color harmony, by utilizing such as props and small parts must be able to attract attention. (3)IP is the customer to organize display, depending on the type of the display items to facilitate fraud, and the fixture plan in association with it, the customer selects a product must induced to purchase.

• Journal of the Korean Society of Costume
• /
• v.53 no.6
• /
• pp.75-86
• /
• 2003

The purpose of the study is to identify consumers' use of information source, store image, and demographic characteristics by their lifestyle types. and to establish a strategy for marketing and customer satisfaction management in order to response actively to the change of consumer behavior and to survive in this boundless competition. Out of the adult females who visited any discount store from October 3 to October 13. 2001. 300 women who would understand the purpose of the survey and respond it. were given with the questionnaire. Finally, 245 questionnaires were returned and analyzed. The data were processed in factor analysis. group analysis. deviation analysis. Duncan. and cross analysis. with SPSS WIN 10.0. The results are as follows: 1. Life style were categorized into 4 groups: social service pursuing group, fashion change pursuing group. convenience pursuing group, cultural life pursuing group. 2. There were some differences in discount store consumers's use of information source about the cosmetics according to lifestyle types. 3. There were some differences in discount store consumers's store image about the cosmetics according to lifestyle types. 4. There were some differences in discount store consumers's demographic characteristics about the cosmetics according to lifestyle types.

• Proceedings of the IEEK Conference
• /
• 2006.06a
• /
• pp.935-936
• /
• 2006

In this paper, we have applied a real-time face processor includes detection, recognition, and learning to a intelligent store management service robot. We use the Haar classifier and adaboost learning algorithm for face detection. For face recognition and learning, a PCA algorithm and a SVDD algorithm is used. We have developed a store management service robot and applied these algorithms to verify the performance.

• Journal of the Korea Society of Computer and Information
• /
• v.20 no.10
• /
• pp.1-5
• /
• 2015

Based on the dual hardware and software with distributed recovery blocks, the centralized type fault tolerant store management system(SMS) was proposed. As a result of trade off study related to mutiplex hardware system design, dual single board computer(SBC) was adapted. To verify redundancy function of the proposed structure, the prototype SMS and weapon simulator were used. The proposed SMS operated normally without being affected by a primary SBC failure. The switching time from primary SBC to shadow SBC was within 200 ms. The reliability of the proposed SMS was predicted and compared with the non fault tolerant SMS, thereby it was proved that the proposed SMS has a higher reliability than the non fault tolerant system within effective range.

• Journal of Digital Convergence
• /
• v.11 no.4
• /
• pp.121-128
• /
• 2013

Because of governmental regulations, large-scale discount stores are trying to find a new way that can expand a market size. Homeplus virtual store has received attention from the other companies, because virtual store can access 24 hours and be unfettered by governmental regulations. The purpose of the study is to review performance and strategies of Homeplus virtual store as well as the cause of the failure of imitators. To do this, we can find key indicators of success of virtual store.

• Journal of Families and Better Life
• /
• v.16 no.1
• /
• pp.13-26
• /
• 1998

The purpose of this study of identify the changing trends of consumer behavior to emergencing Price-off store. Therefore this study analyzed contributing factors to consumer market selection behavior focused on electric appliances. for these research the data were collected through the questionnaire and 407 respondents were housewives in Seoul and Gyeongi-do. Their data were analyzed using Frequency Mean and $x^2$-test. The Major findings of this study were as follows. 1) The percentage of purchasing the national brands of electric appliances were majority. In general the frequency prefered shopping store were the general agents department store discount store and wholesale club were in order. 2) When consumer buy the electric appliance in wholsesale club the buying percentage of iron was the highest. And the percentage of selection of foreign goods brands were very high. 3) The most important factors to determine the using Price-off store was the presence of this market around the housing and easing and easiness of parking.