• Journal of Information Technology Services
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• v.23 no.5
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• pp.59-72
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• 2024

Recent advancements in IT technology and infrastructure have led to the widespread application of AI chatbots across various fields, including education, where they have shown effectiveness in improving classroom focus and achievement [1][2]. This study analyzes the importance of quality-in-use for AI chatbots in elementary Korean language learning based on ISO/IEC 25000 Quality-in-use standards, aiming to provide quality evaluation criteria for future educational chatbot development. The research methodology involved a two-tier hierarchy of 5 main characteristics and 13 sub-characteristics of quality-in-use, with surveys conducted among industry professionals and instructors after preliminary investigations. Results showed that situational adaptability, effectiveness, and efficiency were prioritized in the main characteristics. In sub-characteristics, situational completeness, learning accuracy, and flexibility were top-ranked. Instructors emphasized the importance of risk mitigation, reflecting their concern for reducing private education costs and improving learning environments. Industry professionals prioritized completeness in chatbot outputs. These findings suggest that prioritizing instructor-valued features in subject-based learning chatbots can enhance their utility and effectiveness in educational settings. The study also highlights the potential for leveraging differences in quality evaluation priorities between industry professionals and instructors in developing learning chatbots

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.15 no.7
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• pp.2455-2475
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• 2021

Patient Navigation Program (PNP) is considered as an important implementation of health care systems that can assist in patient's treatment. Due to the feasibility of PNP implementation, a systematic reuse is needed for a wide adoption of PNP computerized system. SPL is one of the promising systematic reuse approaches for creating a reusable architecture to enabled reuse in several similar applications of PNP systems which has its own variations with other applications. However, stakeholder decision making which result from the imprecise, uncertain, and subjective nature of architecture selection based on quality attributes (QA) further hinders the development of the product line architecture. Therefore, this study aims to propose a quality-driven approach using Multi-Criteria Decision Analysis (MCDA) techniques for Software Product Line Architecture (SPLA) to have an objective selection based on the QA of stakeholders in the domain of PNP. There are two steps proposed to this approach. First, a clear representation of quality is proposed by extending feature model (FM) with QA feature to determine the QA in the early phase of architecture selection. Second, MCDA techniques were applied for architecture selection based on objective preference for certain QA in the domain of PNP. The result of the proposed approach is the implementation of the PNP system with SPLA that had been selected using MCDA techniques. Evaluation for the approach is done by checking the approach's applicability in a case study and stakeholder validation. Evaluation on ease of use and usefulness of the approach with selected stakeholders have shown positive responses. The evaluation results proved that the proposed approach assisted in the implementation of PNP systems.

• Korean Management Science Review
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• v.12 no.2
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• pp.15-30
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• 1995

The objectives of this paper are to provide software developer selection criteria and to develop evaluation framework using AHP (Analytic Hierarchy Process). The selection criteria are extracted from Software Development Life Cycle, Quality Assurance, and Productivitiy of Organization. In this paper, the selection model is proposed and its examples are illustrated. Though some further research is required, the proposed model can be regarded as a basis of a DSS for the selection of the software developer.

• The KIPS Transactions:PartD
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• v.16D no.4
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• pp.549-560
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• 2009

The Agile movement is a phenomenon that is part of the next phase of the software engineering evolution. At the same time, globally distributed software development is another trend delivering high-quality software to global users at lower costs. In this paper, Agile Framework for Distributed Software Development (AFDSD) has been suggested, and Chameleon project of Yahoo! Inc. has been implemented based on the framework. Also, the project has been evaluated by measuring Agile adoption and improvement levels, degrees of agility and agile project success, and comparing the performance and quality with the previous version. The overall performance and satisfaction with Chameleon increased by more than 30% since Agile techniques were adopted. Our objective is to highlight successful practices and suggest a framework to support adoption and evaluation of Agile techniques in a distributed environment.

• Journal of Korean Society for Quality Management
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• v.14 no.2
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• pp.9-14
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• 1986

The primary purpose of this paper is to make the management of small business aware of the potential and further, to assist their decision on purchasing and applying the personal computers to their business problems. With emphasis on the step by step expansion various computer hardware systems are reviewed, compared and evaluated in its price, micro-processor, memory size, software availability, etc. Using the concept of incremental costs, a method to evaluate software packages is developed. By this method the optimal system can be determined.

• Journal of the Korea Society of Computer and Information
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• v.16 no.11
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• pp.179-187
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• 2011

Though any method in various software development methodology is selected and used in performing IT project, there are quite a few problems in applying it to the project environment, thus customizing effort as a reasonable method is continuously demanded. Therefore, the study attempted to track a basic frame formation process of quality management model applying the software development methodology based on SDLC that is widely used. The study analyzes and modelized an empirical cases of a financial company that is relatively highly rated by expert groups through a variety of trial and error and continued supplementation for it for a long time. And in addition to it, it analyzes cases of public institute project, derives problems, and also proposes a guideline related to creating artifact.

• Journal of Software Assessment and Valuation
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• v.15 no.2
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• pp.129-140
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• 2019

In the IoT environment, there is a huge amount of heterogeneous devices with limited capacity. Existing trust evaluation methods are not adequate to accommodate this requirement due to the limited storage space and computational resources. In addition, since IoT devices are mainly human operated devices, the trust evaluation should reflect the social relations among device owners. There is also a need for a mechanism that reflects the tendency of the trustor and environmental factors. In this paper, we propose an adaptable trust evaluation method for SOA-based IoT system to deal with these issues. The proposed model is designed to minimize the confidence bias and to dynamically respond to environmental changes by combining direct evaluation and indirect evaluation. It is expected that it will be possible to secure trust through quantitative evaluation by providing feedback based on social relationships.

• Annual Conference of KIPS
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• 2008.11a
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• pp.496-499
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• 2008

공공부분 S/W사업은 분리발주가 원칙이고 일괄발주가 예외지만 현재 많은 공공부분 S/W사업은 일괄 발주 사업으로 진행되고 있다. 일괄발주는 SI업체가 S/W업체도 선택하여 입찰 및 개발하기 때문에 발주자가 원하는 품질 좋은 S/W를 선택할 수 없고, 발주자가 S/W를 업그레이드 및 확장할 때 SI업체에 의존하게 되는 단점이 있다. 이런 단점을 보완하고, S/W분리발주를 활성화시키기 위해 지식경제부(구 정보통신부)에서는 S/W분리발주 매뉴얼을 작성하여 보급 및 교육을 하고 있으며, 발주처에서는 품질이 우수한 S/W를 선택하기 위한 S/W분리발주 BMT를 공인된 시험기관인 한국정보통신기술협회(TTA) SW 시험인증센터에서 BMT를 실시하고 있다. 본 논문은 위협관리시스템(TMS) S/W분리발주 BMT를 공인된 국가 시험인증기관인 한국정보통신기술협회(TTA) SW시험인증센터에서 수행한 사례를 기술하였다

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2014.10a
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• pp.457-460
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• 2014

As to the rapid development of mobile technology, the era of 1-person 1-smart phone has come. Also, the application of smart phone became the part of our life. Especially mobile RPG(Role Playing Game) has the biggest market and the largest number of users. There could be no precise quality assessment result, if quality evaluation model of PC RPG game were applied to the mobile RPG. Thus, it is time to focus on new quality evaluation model for mobile RPG with the great reflection of smart phone attributes. In this paper, based on ISO/IEC 9126, the international standard of software quality, quality evaluation elements for mobile RPG were deducted. Then metrics for validation of elements were redefined and new quality evaluation model was proposed.

• The Journal of Fisheries Business Administration
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• v.32 no.1
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• pp.81-97
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• 2001

The main objective of this research is to identify the evaluation criteria of the local governments' projects for the fisheries industry development (LGPFID) and to develop the evaluation software prototype applicable to LGPFID. This research does not try to develop the whole evaluation processes and programs for LGPFID, but just to outline the approach to managing LGPFID. The evaluation processes and programs developed in this study is based on the group decision support systems(GDSS), which is a collaborative, system-oriented, and objective system useful in evaluating LGPFID. Specifically the goals of the programs are to : (1) enhance the quality of evaluation process for LGPFID; (2) provide the local government decision makers' and interest groups' access to comprehensive evaluation information; (3) support private-public collaboration in government's decision making. We used analytic hierarchy process model as a group decision making model and programmed the application software prototype with Visual Basic language.