• 기술혁신연구
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• 제29권4호
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• pp.125-160
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• 2021

오디오SNS는 기존의 SNS가 개방성을 추구하는 것과 달리, 제한적 속성을 주된 특징으로 한다. 본 연구에서는 가치기반수용모델(VAM)을 기반으로 제한적 속성이 사용자의 오디오SNS 수용에 있어서 어떠한 역할을 하는지 분석하고자 한다. 제한적 속성을 접근 제한성, 소통제한성, 콘텐츠제한성 변수로 정의해 각 변수가 VAM의 핵심 변수를 매개로 인지된 가치와 사용의도에 미치는 영향을 분석한다. 총 207명의 오디오SNS 사용자 및 잠재 사용자의 설문 응답을 토대로 분석한 결과에 따르면 3가지 제한성 변수가 인지된 편익 요소인 유용성과 유희성에 영향을 미치며 사용자의 수용의도에 긍정적인 영향을 미치는 것으로 분석되었다. 본 연구는 가치기반수용모델에 기반한 모형과 새로운 형태의 SNS 성장을 위한 방향성을 제시한다는 점에서 중요한 의의를 지닌다.

• 패션비즈니스
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• 제24권6호
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• pp.109-119
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• 2020

As interest in the environment increases, consumers increasingly choose to buy products with eco-friendly production processes. The purpose of this study was to determine the effect of consumption values and materialism/voluntary simplicity on the attitudes and purchase intentions toward eco-friendly fashion products. A survey of university students in Seoul was conducted and 203 questionnaires were analyzed using SPSS 23.0. The consumption values consisted of six factors: subjective value, novelty value, social value, brand value, practical value, and health/safety value. Materialism/voluntary simplicity was grouped into two factors of materialism pursuit and voluntary simplicity pursuit. Brand values were found to negatively affect attitudes toward eco-friendly fashion products. The more one pursued brand names, the more negative was one's attitude toward eco-friendly fashion products. Health/safety values had a positive effect on purchase intentions for eco-friendly fashion products and voluntary simplicity pursuit had a positive effect on both attitudes and purchase intentions. The materialist group had high subjective value, novelty value, social value, and brand value among the consumption values, and the voluntary simplicity-seeking group tended to pursue the value of health and safety. This study was meaningful in that it identified the characteristics of consumers showing favorable attitudes toward eco-friendly fashion products.

• 산경연구논집
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• 제13권8호
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• pp.29-50
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• 2022

Purpose - This study aims to investigate factors affecting Chatbot service acceptance attitude. For wide use of Chatbot service, firms need to find barriers or obstacles for customers, if any, not to use Chatbot service. Research design, data, and methodology - We apply value-based accept model to investigate the quality of Chatbot, to verify the meaning of service value of Chatbot and to find the relationship among variables. To test hypotheses, we conducted survey. We collected 300 questionnaires. SPSS version 2.0 is used. Regression analysis, moderating effect test is conducted. Results - 4 Qualities of Chatbot, Ease of use, Usefulness, Enjoyment, Interaction are affecting acceptance attitude, and 5 service values, only interaction does not affect emotion. Trust, Specialty, Necessity, Social, Emotion moderating Chatbot service to accepting attitude. Regarding moderating effects by personal characteristics and personal tendency, innovation resistance, innovativeness, and social effects are turned to have influence while regulatory focus, construal level does not have moderating force. Also, the auxiliary service like Chatbot service affects customers' evaluation on the main service quality. Conclusions - Service firms adopt Chatbot service for various purposes. The results imply that customers are generally recognize the merits of Chatbot, but there are some barriers such as innovation resistance characteristic especially uncomfortable.

• 유통과학연구
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• 제12권8호
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• pp.123-132
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• 2014

Purpose - Recently, Korean companies have been struggling to perform well in the larger smartphone market in China, which is regarded as a blue ocean area. First, it is very important to accurately understand the Chinese consumers, who have a different consumption culture and value system from the Korean culture and system. This would help to identify priorities for the Chinese market. Further, considering the smartphone industry, where technological change is rapid, Korean companies will need to take prompt measures about market trends in order to establish strong competitiveness. Consequently, this study focused on analyzing the relationship between the variables of consumption value, satisfaction, and loyalty in the Chinese smartphone market. The principal dimensions of consumption value, which smartphones have, was analyzed, and the influence on satisfaction was identified. Moreover, the relationship among the variables of satisfaction, attitudinal loyalty, and behavioral loyalty was empirically analyzed. Research design, data, and methodology - This study examined the relationships between various consumption values (functional value, emotional value, social value, epistemic value, and economic value), along with satisfaction and loyalty. The data were collected through a questionnaire survey that was circulated to 310 customers who were users of smartphones in Chingdao and Yeontae regions in China. The survey was conducted from June 23 to August 4, 2013. A total of 301 responses to the questionnaires were collected and used for the data analysis. Moreover, a path analysis based on Lisrel 8.54 was used for the hypothesis test. Results - The variables of functional value, emotional value, social value, and epistemic value were revealed to have positive effects on satisfaction related to smartphone usage. However, the variables of monetary cost and psychological cost were not found to have negative effects on satisfaction related to smartphone usage. Moreover, satisfaction positively influenced attitudinal loyalty related to smartphone usage, but did not have a significant influence on behavioral loyalty related to smartphone usage. Specifically, satisfaction is essential, but not a sufficient condition for building behavioral loyalty in relation to smartphone usage. In addition, attitudinal loyalty positively influenced behavioral loyalty in relation to smartphone usage. Conclusions - First, this study shows that functional value, emotional value, social value, and epistemic value in relation to smartphone usage are important for marketing in the Chinese smartphone market. Particularly, functional value and emotional value play pre-eminent roles as regards customer loyalty in the use of smartphones. Second, the results of this study reveal that the variables of monetary cost and psychological cost are not important to the Chinese consumers. Specifically, the smartphone price and cognitive effort are not perceived as value barriers. Third, satisfaction did not guarantee behavioral loyalty in relation to smartphone usage, and the strategic approach for improving the repurchase and referral action in relation to smartphones based on solid attitudinal loyalty would be desirable and should be the focus of the marketing activities of Korean smartphone companies.

• Asia pacific journal of information systems
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• 제22권4호
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• pp.51-73
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• 2012

Social network services based on openness, connectedness, and mass participation are reshaping many aspects of how companies conduct business and create value for their customers. For instance, Facebook and Twitter are expected to play a pivotal role as a new communication channel through which companies-forge close relationships with their customers for co-creation of value for mutual benefits. Given the potential of social network services, it is not surprising that many companies have strategically invested in social network services to reach out to customers. Despite the growing interest in social network services as a platform to connect companies and their customers, few guidelines exist about how managers can effectively utilize social network services in forging relationships with their customers. As such, scholars should pay greater attention to how firms can successfully develop relationships with their customers on social network services. In particular, this study employs the S-O-R (stimulus-organism-response) framework as a theoretical lens to develop a research model that explains customers' participation in the value co-creation platform that companies opened on Twitter. According to the S-O-R framework, certain types of individuals' behaviors can be best understood based on a causal link from environmental stimulus to organism, and response. We apply the S-O-R framework to understand how ubiquitous connectivity (stimuli) can influence customers' experience (organism) with companies on Twitter, which in turn influence their participation behavior (response). Two steps have been undertaken to empirically test the research model. First, we conducted a content analysis of tweets written by customers who follow companies on Twitter. As a result, we found event/promotion participation, company support, and giving feedback as three specific types of customer participation behavior. Second, we conducted a web-based survey to test research hypotheses in the research model. Participations in the survey were solicited to customers who followed companies on Twitter. As a result, a total of 115 respondents have completed the survey. Data were analyzed using the partial least square (PLS) technique. The results of data analysis suggest that ubiquitous connectivity (stimuli) had strong positive effects on perceive usefulness, perceived enjoyment, and perceived intimacy (organism). Perceived intimacy showed positive effects on customer participation behavior (response), such as event participation, company support, and giving feedback. Perceived enjoyment was found to have strong positive effects on company support and giving feedback. On the other hand, perceived usefulness did not have significant impacts on the three types of customer participation behavior.

• 한국심리학회지 : 문화 및 사회문제
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• 제24권4호
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• pp.563-592
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• 2018

본 연구에서는 사회 계층에 따라 스스로 중요하게 여기는 가치(자기 참조 가치)와 일반적인 한국인들이 중요하게 여길 것이라고 지각하는 가치(문화 참조 가치)가 다른지 살펴보았다. 연구 1에서는 세계가치관조사 6차 한국 자료를 통해 19세 이상인 남녀 1,140명의 사회 계층에 따른 자기 참조 가치 중요도를 살펴보았다. 그 결과, 사회 계층이 높을수록 박애와 쾌락주의를 더 중요시하였고, 보편주의와 전통을 덜 중요시하는 것으로 나타났다. 연구 2에서는 일반적인 한국인들이 중요하게 여길 것이라고 지각하는 가치에 대해 묻는 문화 참조 질문지를 추가하여, 자기 참조 가치와 문화 참조 가치에 있어 사회 계층에 따른 차이를 살펴보았다. 그 결과, 사회 계층이 높을수록 개인주의적인 가치 영역(권력, 성취)이 자신에게 더 중요하다고 응답한 반면, 연구 1의 결과와 마찬가지로 보편주의는 덜 중요하다고 응답하였다. 이와 반대로, 문화 참조 가치와 관련해서는 사회 계층이 높을수록 일반적인 한국인들이 개인주의적인 가치 영역(자기주도성, 쾌락주의)을 덜 중요하게 여기고, 집단주의적인 가치인 전통을 더 중요하게 여길 것이라고 응답하였다. 이는 사회 계층에 따라 스스로 중요하게 여기는 가치와 자신의 문화에서 중요하게 여겨진다고 지각하는 가치가 다르다는 점을 보여준다. 이러한 결과들을 토대로 사회 계층에 대한 문화심리학적 연구의 필요성과 문화를 측정함에 있어 문화 참조 접근이 가지는 함의를 논하고 후속 연구 방향을 제시하였다.

• 한국비블리아학회지
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• 제35권1호
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• pp.47-71
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• 2024

본 연구는 공공도서관의 사회적 가치에 대한 이용자/비이용자 집단의 인식비교를 통하여 사회적 가치라는 추상적인 개념을 보다 구체화하여 도서관 현장에 적용 가능한 방안을 제시하였다. 이를 위하여 파주 시민을 대상으로 2023년 5월 7일부터 15일간 대면 또는 온라인 방식으로 설문조사를 하였으며, 유효 응답지 206부를 SPSS 25.0를 활용하여 빈도분석, 요인분석, 독립표본t검정, 일원배치 분산분석을 실시하였다. 본 연구의 결과 첫째, 인구사회적 특성에 따른 공공도서관의 사회적 가치에 대한 인식에서는 연령에 따라 유의한 차이가 있으며, 10대와 40대의 인식이 다른 연령대보다 높았다. 지역사회 개발에 대한 인식에서는 여성이 남성보다 높았고, 직업에 따른 인식에서도 학생, 기타, 주부, 자영업, 직장인 순으로 높았다. 둘째, 공공도서관의 사회적 가치에 대한 인식은 전 영역에서 이용자 집단이 비이용자 집단보다 높았다. 셋째, 도서관 이용 정도에 따른 공공도서관의 사회적 가치에 대한 인식에서는 유의미한 차이가 없었다. 향후 파주시 공공도서관의 사회적 가치에 대한 인식 제고를 위하여 비이용자의 이용자로의 유입과 남성과 60대, 20대를 대상으로 하는 신규 콘텐츠 및 서비스의 개발, 지역사회 활동 강화를 제안하였다.

• 한국식생활문화학회지
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• 제24권4호
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• pp.376-384
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• 2009

The purpose of the present study was to examine the relationship between personal value and the motivation for drinking of Korean undergraduate student alcohol drinkers. Data were obtained from undergraduate students experienced in alcohol consumption in Seoul, Kyeonggi-do, and Kyeongsangnam-do. Trained researchers for this particular study conducted the survey and data from 208 students was analyzed using the SPSS package program. In this study, two personal values were examined: 'internal value' and 'external value', and four motives for drinking alcohol were identified: social motive, coping motive, enhancement motive, and conformity motive. The results of the present study showed that personal value had significant effects on the motives for drinking of Korean undergraduate student alcohol drinkers: 1) The internal value was significant on the coping motive and enhancement motive. 2) The external value was significant on the social motive. 3) Neither value was significant on the conformity motive. Based on the findings of the present study, personal value would be a useful variable in the field of alcoholic beverage marketing such as alcohol consumption, consumer behaviors and segmentation of the alcoholic beverage market.

• 농업과학연구
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• 제48권2호
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• pp.219-230
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• 2021

In Korea, the industry and marketing of livestock has grown because of increases in consumers' income and changes in food consumption trends. Livestock production and consumption increased tenfold from 1970 to 2018, and this rise will continue. However, the quality of marketing information for Korean livestock has remained low. The Korea Institute for Animal Products Quality Evaluation (KAPE) operates programs that provide marketing information on livestock, but the social benefits of these programs have not been objectively evaluated. The purpose of this study was to estimate the social benefit of the programs offering marketing information on Korean livestock. Survey and analysis using an economic model (double-bounded dichotomous choice contingent valuation model), revealed a few findings. First, the users of the marketing information programs offered by KAPE recognized the value of these programs and demonstrated their willingness to pay for this marketing information. Second, the social values of the programs offering marketing information on livestock were estimated as 1.1 billion won (marketing information on main livestock) or 5.3 billion won (price information on poultry), and these social values were 2 or 6 times greater than the cost to operate the programs for offering information. Finally, the program that provides marketing information on domestic livestock provides sufficient social benefits, so KAPE should expand these programs.

• 한국식품영양학회지
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• 제30권2호
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• pp.326-335
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• 2017

This study investigates what consumption values affect attitude and behavioral intentions toward a premium lunch box at a convenience store using VAB(Value-Attitude-Behavior) model. The main survey was conducted by a research company by means of an online survey in the form of a self-administered questionnaire. The samples were limited to customers who had tried the premium lunch box before. The survey was conducted in October 2016. The collected data were analyzed by using SPSS 21.0 for Windows and AMOS 21.0. A structural equation model(SEM) was used to verify the proposed relationships among the study variables. Three factors representing the value of the premium lunch box were identified: social & functional value, economic value, and epistemic value. The finding showed that these values had a positive effect on attitude toward the premium lunch box and that attitude had a positive effect on behavioral intentions.