• 제목/요약/키워드: Social Satisfaction

검색결과 4,056건 처리시간 0.04초

파워 유형과 파트너십 연계를 통한 공급사슬관리 개선방안 모색 (Searching for the SCM Improvement Directions through the Power Attribute and Partnership)

  • 정대현;박광오
    • 경영과정보연구
    • /
    • 제35권3호
    • /
    • pp.57-79
    • /
    • 2016
  • SCM 성과 극대화를 달성하기 위한 전제조건으로 파트너십 관계의 구축 및 유지가 중요하다. 기업 간 SCM 성과 제고를 위한 지속적인 노력에도 불구하고, 기업 간 힘의 불균형에 따라 발생할 수 있는 비효율적인 낭비 요소가 만연해 있다. 이러한 협업의 걸림돌이 되는 요소가 파워(Power)의 한 속성이다. 따라서 본 연구의 목적은 파워유형의 속성을 파악하고 파트너십 향상을 통해 공급사슬관리의 개선방안을 모색하고자 하였다. 선행연구를 통해 파워의 원천을 크게 구속적 파워와 비구속적 파워로 분류하여, 구속적 파워의 종류로는 행동 강제성, 구속적 보상, 관계 합법성으로 구분하였으며, 비구속적 파워의 종류로는 업무 전문성, 정보 우위성, 가치 준거성으로 구분하여 살펴보고자 한다. 따라서 파워의 유형을 살펴보고 파트너십 주요 변인인 신뢰 및 몰입에 미치는 영향과 협업 및 SCM 성과로 이어지는 인과관계를 밝혀 보았으며 구체적인 연구 결과는 다음과 같다. 첫째, 구속적 파워는 신뢰에 유의한 영향을 미치지 못하였다. 그러나 구속적 파워가 몰입에는 정(+)의 유의한 영향을 미치는 것으로 나타났다. 둘째, 비구속적 파워는 신뢰와 몰입 모두에 유의한 영향을 보였다. 총 효과 분석결과 역시 비구속적 파워는 협업 및 SCM 성과에 간접영향을 미치는 것으로 나타났다. 셋째, 신뢰와 몰입은 모두 협업에 유의한 영향을 미치는 것으로 나타났다. 조직 간 관계이론 중 사회교환이론 및 거래비용이론 측면에서 살펴본 신뢰, 몰입, 협업의 SCM 성과로 이어질 수 있으며 더불어 파워의 속성별 연계가 유의미한 결과로 이어지는 것을 확인할 수 있었다. 넷째, 신뢰와 협업은 SCM 성과에 유의한 영향을 미치는 것으로 나타났다. 그러나 몰입은 직접적으로 SCM 성과에는 영향을 미치지 못하였다. 다만 협업을 통한 SCM 성과에는 간접적으로 유의한 영향을 미치는 것으로 나타났다. 기업들은 파워의 원천, 불균형, 결과들에 대한 이해를 포함한 공급사슬 내 파트너기업에 대한 충분한 이해와 인식을 하여야 하는데, 이러한 파워의 적절한 사용은 공급사슬 구성원 간 협력관계를 공고히 구축하고 이에 따라 공급사슬 성과의 향상과 구성원 만족을 유도할 수 있을 것이다.

  • PDF

암환자 인식에 관한 연구 - 간호사ㆍ의사를 중심으로

  • 조인향
    • 호스피스학술지
    • /
    • 제2권1호
    • /
    • pp.58-74
    • /
    • 2002
  • This paper constitutes a descriptive investigation and used a structured questionnaire to investigate nurses' and doctors' recognition of cancer patients. The subjects were extracted from the medical personnel working at the internal medicine, the surgery ward, the obstetrics and gynecology department, the pediatrics department, the cancer ward, and the emergency room of five general hospitals located in Seoul and Gyeonggi Province. The research lasted from August, 2001 to September 2001. Total 137 nurses and 65 doctors were included and made out the questionnaires directly distributed by the investigator. The study tool was also developed by the investigator and consisted of such items as the demographic and social characteristics, the medical personnel's recognition degree of cancer and cancer patients, their recognition of the management of cancer patients, and their participation in a hospice. The results were analyzed using the SPSS Window program in terms of technological statistics, ranks, t-test, and ANOVA. The reliability was represented in Cronbach' α=.75. The nurses' and doctors' recognition degree of cancer and cancer patients had an overall average of 3.86 at the 5 point-scale. The items that received an average of 4.0 or more included 'Medical personnel should explain about the cancer cure plans to the cancer patient and his or her family', 'A patient whose case has been diagnosed as a terminal cancer should be notified of it, 'If I were a cancer patient, I would want to get informed of it,' and 'Cancer shall be conquered whenever it is'. In the meantime, the items that received an average of 3.0 or less was 'My relationship with the cancer patient's family has gotten worse since I announced his or her impending death.' And according to the general characteristics and the difference test, the recognition degree of cancer and cancer patient was high among the subgroups of nurses, females, married persons, who were in their 30s, who had a family member that was a cancer patient, and who received a hospice education. The biggest number of the nurses and doctors saw 'a gradual approach over several days'(68.8%) as a method to tell a cancer patient about his or her cancer diagnosis or impending death. Those who usually tell tragic news were the physician in charge(62.8%), the family members or relatives(32.1%) and the clergymen(3.8%) in the order. The greatest number of them recommended a cancer patient's home as the place where he or she should face death because they thought 'it would stabilize his or her mentality'(91.9%) while a number of them recommended the hospital because they 'should give the psychological satisfaction to the patient'(40%) or 'should try their best until the last moment of the patient's death'(30%). A majority of the medical personnel regarded 'smoking or drinking' and 'diet' as the causes of cancer. The biggest symptom of a cancer patient was 'pain' and the pain management of a cancer patient was mostly impeded by the 'excessive fear of drug addiction, tolerance to drugs and side effects of drugs' by medical personnel, the patient, and his or her family. The most frequently adopted treatment plan of a terminal cancer patient was 'to do whatever the patient or his or her family wants' to resort to a hospice' and 'to continue active treatment efforts' in the order. The biggest reasons why a terminal cancer patient went to see a doctor were 'pain alleviation' 'control of symptoms other than pain(intravenous supply)' and 'incapability of the patient's family' in the order. Terminal cancer patients placed their major concern in 'spiritual(religious) matter' 'emotional matters' their family' 'existence' and 'physical matters' in the order. 113(58.5%) of the whole medical personnel answered they 'would recommend' an alternative treatment to a terminal cancer patient mostly because they assumed it would 'stabilize the patient's mentality.' Meanwhile, 80(41.5%) of them chose 'not to recommend it mostly due to the unverified effects and high cost of it(78.7%). A majority of them, I. e. 190(94.1%) subjects said they 'would recommend' a hospice to a terminal cancer patient mostly because they thought it would help the patient to 'mentally prepare'(66.6%) Only 17.3% of them, however, had received a hospice education, most of which was done through the hospital duty education(41.4%) and volunteer training(34.5%). The follows are results of this study: 1. The nurses and the doctors turned out to be still passive and experience confusion in dealing with a cancer patient despite their great sense of responsibility for him or her. 2.Nurses and Doctors realize the need of a hospice, but an extremely small number of them participate in a hospice education or performance. Thus, a whole recognition of a hospice should be changed, for which purpose a hospice education for nurses and doctors should be provided. 3.Terminal cancer patients preferred their home to a hospital as the place to face their impending death because they felt it would bring 'mental stability.' And most of nurses and doctors think it would be unnecessary for them to be hospitalized just for control of their symptoms. Accordingly a terminal cancer patient can be cared at home, and a home hospice care needs to be activated.

  • PDF

치과기공사의 업무스트레스에 대한 연구 (A Study on Job Stress of Dental Technician)

  • 이덕수;곽동주;남상용
    • 대한치과기공학회지
    • /
    • 제24권1호
    • /
    • pp.51-63
    • /
    • 2002
  • The purpose of this study was to be of use for getting rid of job stress from dental technicians, by examining how much they were stressed out at work place as one of the professional medical personnels. The subjects in this study were 255 selected dental technicians who were working in the region of Taegu. The one-on-one interview was conducted from March 1 to 30, 2001, with structured questionnaire. The questionnaire sued in this study included 19 question items about the general characteristics and 29 items regarding job stress. The job stress was categorized into seven subareas based on earlier studies and considering the job situations of dental technicians: heavy workload, job conflicts, improper treatment, role and job knowledge, human relations, physical environment and personal matters. The job stress extent was measured on five-point Likert scale that is widely used in social science: one point for no stress, two for little stress, three for so-so, four for a little stress, and five for severe stress. Therefore, a higher point means a severer job stress. The reliability of the questionnaire turned out very good with Cronbach a = 0.9272. The findings of this study were as follows: 1. The general characteristics of the dental technicians investigated could be described as below: (1) By gender, 80.4% of the dental technicians were male, and 50.2%, the largest percentage, were in their 20s, followed by those in their 30s, those in their 40s, and those in their 50s in the order named. (2) The most common work place was dental technician shop(92.5%), followed by dental technology room in dental hospital or clinic and in general hospital in the order named. The primary duties were coating materials work(30.6%), followed by sculpture, grinding, partial and full denture and orthodontics in the order named. 2. The most larges (1) The most largest motivation to be a dental technician was its being a professional(33.7%), followed by the advice from others, their own aptitude, and good economic treatment in the order named. 3. Their job stress could be explained as below: (1) Their collective job stress average was 3.96$^{\circ}{\ae}$0.50 on the basis of 5 point, which showed that they were exposed to a fairly severe job stress. (2) By area, they were most stressed out from heavy workload (4.12), and they also were severely stressed from role and job knowledge(4.02) and personal matters(4.00). (3) By situation, they were most stressed when the disagreement of prosthesis that results from a specific error is unconditionally attributed to them(4.43). And they were also stressed a lot when their workload increases due to the rework(4.38), when a dentist asks something difficult for them to resolve(4.20), when heavy workload makes their working hours irregular and it's impossible to lead a personal life or have leisure time(4.16), and when they are o work for an excessively short time(4.16). This fact indicated that most of the dental technicians were exposed to a lot of stress in conjunction with job performance. 4. The main duties they took charge of didn't make any significant difference to their job stress, but yielded a significant difference to the extent of job stress in individual areas and the order of the most stressful one. Those who were engaged in grinding were most stressed from their own matters, whereas heavy workload was most stressful for those who were engaged in the other types of works. 5. As a result of seeing if their personal characteristics yielded any differences to job stress, the personal characteristics that made their job stress vary significantly were working hours, motivation of being a dental technician, job satisfaction and willingness to continue doing dental technology works. There was a tendency that longer working hours led to severer job stress, and those who chose to be a dental technician according to their own aptitude were less stressed than the others who became a dental technician because of economic reason or advices from others. And the people who were satisfied with their job were exposed to less job stress than the others who weren't, and those who had an intention to keep that job as much as possible were less stressed, compared to the others who hadn't.

  • PDF

우리나라 어머니의 자녀 양육의 의미 - 거제지역을 대상으로 - (An Ethnography of Child-Rearing Experiences of Korean Mothers Living on Koje Island)

  • 이수연
    • 여성건강간호학회지
    • /
    • 제7권4호
    • /
    • pp.518-535
    • /
    • 2001
  • Nursing practices should be based on the understanding of human beings. In order to understand human beings, it is important to study the lifestyles and thoughts of people in their natural environment. In this sense, the cultural aspects of a society need to be studied for a culture-bound nursing service. Child care, which is an important element of nursing, is also strongly influenced by the culture of a society. Therefore, a cultural study is necessary to understand the child-rearing practices of any society. The major purpose of this dissertation is to provide basic foundations for developing a culture-based theory for nursing intervention through studying traditional cultural elements of child care in Korean society. The study examined child-rearing practices in a small village on Koje Island in the southern part of Korea. It utilized ethnographic methodologies including participatory observations and in-depth interviews. The study participants were 9 Korean mothers living on Koje Island. The average age was 52. The data were collected between July in 1998 and December in 1999. The average number of interviews per person was 7-8, and the duration of each interview was approximately 2 hours. The data were analyzed using the Spradley Analytical Method. The following 9 major child-rearing aspects of mothers on Koje Island were discovered as a result of the study: 1. Firstly, mothers on Koje Island were mostly concerned about the "Old Birth Goddess' Curse", especially during their child's early years. This concern was evidenced by their careful behavior when their child was very young and by their praying to the Old Birth Goddess not to be jealous of their babies. 2. Secondly, they wished their children to live a different and better life than themselves. It was represented by their strong motivation toward their children's education as well as their expectation for their children's success. In traditional Korean culture, Korean people think that the rise and fall of the household depend on their offsprings. Therefore, Korean mothers wish their children attain to a higher level of social status through education. 3. Third, mothers are concerned about their children's righteousness. Mothers on Koje island expect their children to live with discretion, justice, strength, respect, harmony, and to do their best in life. 4. Next was an 'anticipation of their children's happy marriage'. The attributes of this category were an 'anxiety about their children's married life', and 'an expectation of a good spouse for their children'. Because Korean people believe that only a son can continue the bloodline of a family, especially Korean mothers have a great concern of the possibility of their daughters not having a son after marriage. Also they have different expectations toward their daughter-in-laws than son-in-laws. 5. Korean mothers also derived their satisfaction from their son. It was characterized by 'excessive affection toward their son', 'dependency on their son', and 'being afraid of their married daughter having a girl like themselves'. Korean society has been a patriarchy. Therefore, a son is beloved as someone who will take care of his old parents, be in charge of ancestral rites, and provide a daughter-in-law who can conceive a son. 6. The sixth category concerned 'the differences in their expectations for their children'. The attributes in this category were 'different expectations depending on their children's gender', 'different expectations depending on their children's ability', and a 'great sympathy toward children with low abilities'. Korean mothers expect their son to become better than their daughter. 7. The seventh category was related to their 'roles in child-caring practices'. Traditionally a child was raised in an extended family system in Korea So it was not the sole duty of a mother to bring up the child. Korean mothers used to receive much help rasing children from their in-laws, and family members. On the other hand, many children grew up by themselves, because their mothers were very busy taking care of housework. Furthermore, many children also grew up in poverty. 8. Mothers also had issues related to 'conflicts in child rearing'. They were characterized by 'lack of understanding', 'rudeness of children', and 'giving vent to one's anger'. 9. Finally, mothers regretted not doing their best in child-rearing practices. It was characterized by a 'bitter feeling of repentance', 'feeling irritated', and 'feeling of unsatisfaction'.

  • PDF

족욕이 수험생의 스트레스 및 피로에 미치는 효과 -아로마 오일과 발효추출물의 비교연구- (Effects of Foot Baths on Stress and exhaustion for high school senior students -A comparative study on the aroma oil and fermentation extract-)

  • 오희선;강경호
    • 한국산학기술학회논문지
    • /
    • 제11권1호
    • /
    • pp.402-408
    • /
    • 2010
  • 21세기에, 사람들은 심리적, 사회적, 환경적 자극에 의해 많은 스트레스를 경험한다. 스트레스가 지나치면 문제가 될 수 있고 결국 질병을 불러오게 된다. 족욕은 발부터 몸을 따뜻하게 해주고 혈액순환과 자율신경계를 조절한다. 이 연구는 아로마 오일과 발효추출물과 함께 족욕이 입시를 준비하는 수험생의 스트레스와 피로에 미치는 영향을 알아보기 위한 것이다. 실험기간은 2009년 3월 30일부터 4월 18일까지 20일간 천안 C여고 고3 수험생을 대상으로 싸주아리쑥 발효추출물 입욕제를 넣은 족욕 그룹 실험군 1과 아로마 오일 중 그레이프프루트, 사이프러스, 시더우드를 블렌딩한 족욕 그룹 실험군 2, 무 처치를 한 족욕 그룹 대조군으로 나누워 각각 7명씩 연구 대상자로 선정하였다. 신체적, 심리적 스트레스의 차이는 발효추출물군의 경우 1.23, 1.09의 감소효과가 있었고, 아로마군의 경우 0.71, 0.63의 감소효과가 있었으나 대조군의 경우 0.03, 0.02의 감소효과를 나타내어 발효추출물이나 아로마를 통한 족욕이 대조군에 비해 신체적 스트레스가 낮게 나타났다(p<.01). 피로도의 차이는 발효추출물군의 경우 1.27의 감소효과가 있었고, 아로마군의 경우 0.77의 감소효과가 있었으나 대조군의 경우 0.03의 감소효과를 나타내어 본 연구에서 적용한 발효추출물이나 아로마를 통한 족욕이 대조군에 비해 피로도가 낮게 나타났다(p<.01). 발효추출물군(M=3.71)의 경우 족욕 후 만족도가 가장 높은 것으로 나타났고, 아로마군(M=3.28), 대조군(M=2.22)순으로 나타났으며, Duncan의 사후검정결과 실험군과 대조군간 통계적으로 유의한 차이가 있는 것으로 볼 수 있다(p<.01). 이상의 연구결과를 통해 볼 때, 입욕제에 따른 족욕이 입시로 인한 스트레스, 피로도 감소에 매우 효과적인 것으로 사료된다.

다양한 기후변화에 따른 콘크리트 구조물의 성능중심형 설계 평가 (Evaluation of Performance Based Design Method of Concrete Structures for Various Climate Changes)

  • 김태균;심현보;안태송;김장호
    • 한국건설순환자원학회논문집
    • /
    • 제1권1호
    • /
    • pp.8-16
    • /
    • 2013
  • 현재 전 세계적으로 석탄, 석유 등 화석연료의 사용으로 지구 온난화가 진행되고 있으며, IPCC는 지난 100년간(1906~2005년) 지구 지표기온이 $0.74^{\circ}C{\pm}0.18^{\circ}C$ 상승하였고 최근 50년간의 온난화 증가 추세($0.13^{\circ}C{\pm}0.03^{\circ}C$/10년)를 살펴보면 과거 100년간의 변화($0.07^{\circ}C{\pm}0.02^{\circ}C$/10년)에 비해 거의 2배가 증가 하였다고 발표하였다. 이러한 원인으로 폭염, 폭설, 폭우 및 슈퍼태풍 등과 같은 이상기후, 극한기후 현상이 지속적으로 증가 되고 있다. 또한 이로 인하여 사회기반시설의 파괴 및 손상, 인명피해가 급증하고 있으며 콘크리트 구조물의 경우 장기간 지속되는 극심한 기후변화에 따라 급속도로 노화되고 있다. 이러한 문제들을 해결하기 위해서는 기후변화에 적합한 기준 및 시공 기술 등이 필요한 실정이다. 본 연구에서는 이러한 문제점들을 해결하고자, 콘크리트 양생에 영향을 미치는 온도, 습도, 일조량, 풍량 등 다양한 기후인자 요소 중 주요 요인인 온도와 습도를 다양한 케이스별로 실험을 실시하였으며, 각 케이스 별로 압축강도(3, 7, 28일), 할렬인장강도(3, 7, 28일)실험을 하였다. 그리고 실험 데이터를 바탕으로 콘크리트 시편의 성능을 평가하고 만족도 곡선을 작성하며, 이를 성능중심형설계방법(PBDM : Performance Based Design Method)에 적용하였다. PBD란 과거의 실험 해석과 현재의 실험 해석등의 여러 결과들을 합하여, 구조물에서 요구되는 재료 성능을 만족시키는 성능 기반형 설계법 으로써, 최근 전세계적으로 연구가 활발히 진행 중이다. 그리고 PBD의 최종 목적은 사용기간 중 구조물이 충분한 성능을 갖출 수 있도록 시공, 설계하는 것이며 이를 사용 할 경우 문제 해결에 있어서 다양한 방법을 제시 할 수 있고, 경제성과 기능성 면에서도 최대한의 효과를 이끌어 낼 수 있다.

대형 유통업체 윤리적 리더십의 선행변수에 관한 연구 : 할인점과 공급업체 간 관계를 중심으로 (A Study on Antecedents of Ethical Leadership of Power Retailers, : Focusing on the Relationship between Discount Stores and Their Suppliers)

  • 김상덕
    • 한국유통학회지:유통연구
    • /
    • 제17권3호
    • /
    • pp.59-92
    • /
    • 2012
  • 본 연구는 최근 인사조직 분야에서 집중적인 조명을 받고 있는 윤리적 리더십을 유통경로 연구에 적용함으로써, 그 동안 그 중요성에 비해 덜 조명되었던 유통경로 내 조직 간 리더십에 대한 이해를 증진시키고자 한다. 특히, 본 연구는 비교적 최근 밝혀지기 시작한 윤리적 리더십의 선행변수에 초점을 맞춤으로 유통경로의 구성원 간 관계에서 윤리적 리더십이 형성되기 위해서는 어떻게 해야 하는 지를 규명하고자 한다. 이를 위해 본 연구는 조직의 성격특성과 관계유지전략이라는 두 가지 이론적 차원의 변수들과 실무자들과의 심층면접을 통해 중요하게 언급된 공급업체 관리활동 변수들을 실증하였다. 국내 6대 할인점에 상품을 공급하는 공급업체 295개 사의 납품 담당자를 대상으로 설문조사를 실시하였고, PLS(Partial Least Square) 구조모형 분석을 통해 분석한 결과, 대형 할인점의 조직특성 중 양심이, 관계유지 전략 중 개방전략, 갈등관리전략, 사회망전략이, 공급업체 관리활동 중 교육훈련과 공정한 보상이 대형 할인점의 윤리적 리더십을 강화하는 것으로 나타났다. 반면, 대형 할인점의 정서적 불안정은 윤리적 리더십을 약화시켰고, 친절성과 보장전략, 조직간 커뮤니케이션은 윤리적 리더십에 유의적인 영향을 미치지 않았다.

  • PDF

스포츠만화의 변화가 스포테인먼트 산업에 끼치는 영향: 문화산업의 맥락에서 (Influences that the Transition of Sports Cartoons Affects Sportainment Industries: The Aspect of Cultural Industries)

  • 이상원;이원석
    • 만화애니메이션 연구
    • /
    • 통권28호
    • /
    • pp.79-99
    • /
    • 2012
  • 대중매체로서 만화는 정치, 경제적, 사회문화적인 영향을 받으며 변화해왔다. 스포츠만화도 예외는 아니다. 우리나라 최초의 스포츠만화로 추정되고 있는 1960년대 박기정의 <도전자>, <황금의 팔> 이후, 80년대까지 스포츠만화는 전쟁 후 가난과 고난의 어려움을 이겨내려 하는 시대상을 반영하기도 하며, 사회로부터 억압된 욕망을 분출하기 위한 대리 만족의 도구로써도 작용하기도 했다. 그러나 현대사회에 이르러 포스트모더니즘에 의한, 집단에서 개인으로의 관점이 변화하고, 개성과 다양성을 중요시하는 문화가 형성되면서 독자들이 능동적으로 개인의 취향을 중요시하는 경향이 강해졌다. 이로 인해 스포츠만화는 이전과는 다른 변화를 보였다. 스포츠만화는 90년대 이전까지, 라이벌관계, 경쟁, 노력, 승패 등을 토대로 전개되는 스토리 전개에서 탈피하여, 스포츠 경기에서 나타나는 화려한 볼거리를 제공하고, 개성적인 캐릭터들을 다수 등장시키며 독자들의 관심을 다시 이끌게 된다. 그리고 스포츠에 대한 지식과 정보를 제공하는 데에 중점을 둔, 전문적인 스포츠 내용을 다루는 스포츠만화가 등장하기도 했다. 이러한 변화는 문화산업의 맥락에서 보면 최근에 부각되고 있는 스포테인먼트(sportainment)산업에 적지 않은 영향을 끼치고 있다. 스포테인먼트 산업은 사람들에게 스포츠 경기 외적인 재미와 즐거움을 제공하여 궁극적으로 스포테인먼트 산업의 업체들이 경제적 이익을 창출하는 것이다. 이 연구는 90년대 이후 문화산업의 맥락에서 바라보았을 때, 스포츠 만화의 변화가 스포테인먼트 산업에 끼치는 영향을 구체적인 사례를 통해 논의한다. 이를 위해 스포테인먼트 산업의 개념을 살펴보고, 90년대 이후 스포츠만화의 변화 과정에 대해 논의한다. 스포츠만화가 적극적인 변화를 시도하고 발전한다면 스포츠만화는 스포테인먼트 산업뿐만 아니라 다른 대중문화산업에도 영향을 끼칠 것이다.

중재합의와 중재판정에 관한 소고 -건설분쟁을 중심으로- (Brief Observation on Arbitration Agreement and Arbitral Award - Focusing on Construction Disputes -)

  • 조대연
    • 한국중재학회지:중재연구
    • /
    • 제14권1호
    • /
    • pp.273-314
    • /
    • 2004
  • There is a belief in the construction industry that the traditional court system may not be an ideal forum to effectively and efficiently resolve construction disputes due to the protracted proceedings and the three tier appeal system resulting in a long delay in the final and conclusive settlement of the dispute, relatively high costs involved, the lack of requisite knowledge and experience in the relevant industry, etc. Hence, they assert that certain alternative dispute resolution ('ADR') methods, such as mediation, conciliation, arbitration or a new system for dispute settlement in the form of any combination thereof should be developed and employed for construction disputes so as to resolve them more promptly and efficiently to the satisfaction of all the disputants concerned. This paper discusses certain merits of such assertions and the need for additional considerations for effective resolution of the construction disputes in light of the complexity of the case, importance of expert witnesses, parties' relationship and non-level playing field of the construction industry and so on. At the same time, however, given the inherent nature of disputes rendering the parties involved in an adversarial position, it would rather be difficult, if not practically impossible, to satisfy all the parties concerned in the dispute. Accordingly, in this study, it is also purported to address the demerits of such assertions by studying the situation from a more balanced perspective, in particular, in relation to the operation of such ADRs. In fact, most of such ADRs as stipulated by special acts, such as the Construction Industry Basic Act of Korea, in the form of mediation or conciliation, have failed to get support from the industry, and as a result, such ADRs are seldom used in practice. Tn contrast, the court system has been greatly improved by implementing a new concentrated review system and establishing several tribunals designed to specialize in the review and resolution of specific types of disputes, including the construction disputes. These improvements of the court system have been warmly received by the industry. Arbitration is another forum for settlement of construction disputes, which has grown and is expected to grow as the most effective ADR with the support from the construction industry. In this regard, the Korean Commercial Arbitration Board ('KCAB') has established a set of internal rules end procedures in operation to efficiently handle construction disputes. Considering the foregoing, this paper addresses the most important elements of the arbitration, i.e., arbitration agreement and arbitral award, primarily focusing on the domestic arbitrations before the KCAB. However, since this parer is prepared for presentation at the construction disputes seminar for the public audience, it is not intended for academic purposes, nor does it delve into any specific acadcmic issues. Likewise, although this paper addresses certain controversial issues by way of introduction, it mainly purports to facilitate the understanding of the general public, including the prospective arbitrators on the KCAB roster without the relevant legal education and background, concerning the importance of the integrity of the arbitration agreement and the arbitral award. In sum, what is purported in this study is simply to note that there are still many outstanding issues with mediation, conciliation and arbitration, as a matter of system, institutional operation or otherwise, for further study and consideration so as to enhance them as effective means for settlement of construction disputes, in replacement of or in conjunction with the court proceeding. For this purpose, it is essential for all the relevant parties, including lawyers, engineers, owners, contractors and social activists aiming to protect consumers' and subcontractors' interests, to conduct joint efforts to study the complicated nature of construction works and to develop effective means for examination and handling of the disputes of a technical nature, including the accumulation of the relevant industrial data. Based on the foregoing, the parties may be in a better position to select the appropriate dispute resolution mechanism, a court proceeding or in its stead, an effective ADR, considering the relevant factors of the subject construction works or the contract structure, such as the bargaining position of the parties, their financial status, confidentiality requirements, technical or commercial complexity of the case at hand, urgency for settlements, etc.

  • PDF

거리정비사업의 주민참여방식 비교를 통한 지역활성화 효과 연구 (A Study on Regional Revitalization Effects of Street Improvement Projects through Comparison of the Types of Citizen Participation)

  • 채진해;김성학;양병이
    • 한국조경학회지
    • /
    • 제39권2호
    • /
    • pp.52-64
    • /
    • 2011
  • 본 연구는 도시재생사업의 일환으로 추진되는 거리정비사업에 참여한 주민 특성에 따른 지역의 거리정비사업 활성화 효과를 알아보고, 그 차이를 분석하였다. 원주시와 시흥시에서 시행된 주민참여형 거리정비사업을 연구 대상지로 선정하여 심층면접조사와 설문조사를 실시하였다. 심층면접조사 결과, 원주시는 주민의 참여가 적극적이며 주도적인 주민주도형으로 분류되고, 시흥시는 주민의 의견이 제한적인 주민참가형으로 분류되었다. 설문조사는 상인 100명을 대상으로 하였으며 활성화 항목 21가지를 5점 리커트척도로 질문하였다. 분석방법은 SPSS 18.0을 이용하여 요인분석, 신뢰도검증, 회귀분석, 집단별 평균분석, T검증을 실시하였다. 요인분석 결과, 일반적으로 분류하고 있는 물리적 경제적 사회적 지표에서 더 세분화된 물리적 경제적 파트너쉽 커뮤니티 4가지 지표로 나뉘어졌다. 주민참여 특성에 따른 분석 결과는 다음과 같다. 주민주도형이 주민참가형보다 모든 지표에서 활성화가 높게 나타났고, 물리적 경제적 활성화는 긍정적으로 평가하고 있는 것으로 도출되었다. 또한 물리적 활성화 지표가 사업추진방식의 특성과는 상관없이 지역주민의 만족도에 가장 많은 영향을 준다는 것을 알 수 있었다. 커뮤니티 활성화 지표도 두 사례에서 만족도에 영향을 미치고 있는 것으로 나타나는데, 물리적 성과만큼 소통도 중요한 요소임을 알 수 있었다. 하지만 사업추진 방식에 있어 주민주도형과 주민참여형은 파트너쉽활성화에 효과를 주지 못하는 것으로 나타났다. 연구 결과를 종합해 살펴볼 때 사업의 성과를 물리적 개선에만 본다면 굳이 주민참여에 대한 고민을 하지 않더라도 소기의 성과를 달성할 수 있지만, 도시재생의 목적에서 거리정비사업을 지역활성화의 수단으로 활용하기 위해서는 파트너쉽과 커뮤니티와 같은 사회적 지표를 활성화 할 수 있는 노력이 필요한 것으로 나타났다.