• The Journal of Korean Institute of Communications and Information Sciences
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• v.37C no.9
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• pp.841-850
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• 2012

Most of banks in Korea provide smartphone banking services. To use the banking service, public key certificates with private keys, which are stored in personal computers, should be installed in smartphones. Many banks provides intermediate servers that relay certificates to smartphones over the Internet, because the transferring certificates via USB cable is inconvenient. In this paper, we analyze the certificate transfer protocol between personal computer and smartphone, and consider a possible attack based on the results of the analysis. We were successfully able to extract a public key certificate and password-protected private key from encrypted data packets. In addition, we discuss several solutions to transfer public key certificates from personal computers to smartphones safely.

• Journal of the Korea Institute of Information Security & Cryptology
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• v.23 no.4
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• pp.743-755
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• 2013

In recent years, the malicious apps with malicious code in normal apps are increasingly redistributed in Android market, which may incur various problems such as the leakage of authentication information and transaction information and fraudulent transactions when banking apps to process the financial transactions are exposed to such attacks. Thus the financial authorities established the laws and regulations as an countermeasures against those problems and domestic banks provide the integrity verification functions in their banking apps, yet its reliability has not been verified because the studies of the safety of the corresponding functions have seldom been conducted. Thus this study suggests the vulnerabilities of the integrity verification functions of banking apps by using Android reverse engineering analysis techniques. In case the suggested vulnerabilities are exploited, the integrity verification functions of banking apps are likely to be bypassed, which will facilitate malicious code inserting attacks through repackaging and its risk is very high as proved in a test of this study. Furthermore this study suggests the specific solutions to those vulnerabilities, which will contribute to improving the security level of smartphone financial transaction environment against the application forgery attacks.

• Convergence Security Journal
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• v.11 no.3
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• pp.75-84
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• 2011

With the rapid development of mobile technology the use of smartphone is spreading. In order to activate mobile banking and market in the future, the most important key is a secure financial transactoin. However, because many apps are developed without security check in proportional to the spread of smartphone, security threat is inevitably high. Current smartphone banking is processed as the way of the existing public certificate or OTP technique in the mobile environment, but many security hole about current technology is pointed out steadily. Therefore, in this paper we are to improve a existing security hole by reinforcing the security through multi-factor authentication and providing a physical non-repudiation.

• The Journal of Asian Finance, Economics and Business
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• v.9 no.5
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• pp.75-86
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• 2022

The service industry has been acknowledged as a critical part of mobile banking services in recent years. This study examines the impact of e-service quality and loyalty on the intention to use and use behavior of mobile banking services in Mongolia, a Central Asian country. As a result, based on past research, a conceptual model was suggested. This study comprises 209 completed questionnaires from young Mongolians who own a bank account and a smartphone. The data was collected based on convenience sampling, and it was analyzed with SmartPLS software using a partial least squares-structural equation modeling (PLS-SEM) technique. The findings indicate that system quality, interface design, and security assurance have a significant positive impact on service quality; service quality has a positive impact on loyalty. Moreover, the results reveal that service quality and loyalty have a significant influence on the intention to use mobile banking services. The findings of this study suggest that local or international banks and financial institutions in Mongolia should consider system quality, interface design, and security concerns as key successors to building perceived security quality to retain current mobile banking users and attract new customers.

• The Journal of the Institute of Internet, Broadcasting and Communication
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• v.14 no.6
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• pp.267-272
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• 2014

Customers who register at mobile banking service through startphone has 40Mil in first quarter of 2014, which was increased 8.5%(3.6Mil) compare to figure from end of year 2013. Average 1 trillion 627.6billion won is dealing through smartphone banking in daily and three for increased psychological bullying caused by malignant code which change normality to malignant. The results of the analysis current state of affairs of personal information collection management authority required in finance smartphone app service and also recommend solution for protecting finance consumers plans to minimized collecting personal information in smartphone finance app service.

• The Journal of the Korea Contents Association
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• v.20 no.12
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• pp.266-277
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• 2020

As users' convenience increases, the issue of personal information leakage about smartphones is also becoming serious. Since all of the user's personal information needed to provide functions such as electronic banking services and personal file storage is stored in the smartphone, the user's important personal information may be exposed if the smartphone is lost or stolen. In order to protect this privacy, governments and telecommunications companies offer smartphone locking or initialization services, but there are many loopholes and problems. In this paper, we design and implement applications that prevent malicious use of a user's personal information stored on a smartphone when a smartphone is lost or stolen, and that automatically initializes the smartphone used after removing or altering the USIM chip and destroys the user's personal information stored within the phone. The proposed application prevents users from maliciously using their personal information when a smartphone is lost or stolen.

• The Journal of Information Systems
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• v.24 no.2
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• pp.209-240
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• 2015

Purpose This study investigates the relationships between various attributes of smart banking (convenience, security, convergence, and economy), user features (familiarity and innovativeness), perceived usefulness, trust, satisfaction, and continuance intentions and provides a comparison of Google's Android OS and Apple's iOS. Design/methodology/approach We considered a sample of 245 respondents and used structural equation modeling to analyze the data. Findings The results indicate that convergence and familiarity significantly affected perceived usefulness and that security and economy significantly affected perceived trust in smart banking services. The relationships of security, economy, and innovativeness to perceived usefulness and those of convenience and familiarity to perceived trust were stronger for the Android OS than for iOS. The study contributes by proposing an integrated framework and providing a comparison between the Android OS and iOS in the context of smart banking.

• The Journal of the Institute of Internet, Broadcasting and Communication
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• v.12 no.3
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• pp.195-200
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• 2012

Smart Phone devices offer convenience for users, but present a new set of security issues due to loss or malicious code. In this paper, a mobile cloud system environment is used with existing smart phones in an attempt to solve the problems in a banking environment. In order to prevent financial damages due to loss or personal information leakage by malicious code, a mobile cloud computing service that provides control and protection of personal information in environment that ensures individual authentication is used. Existing ID / Password with certificate, with the way smart phone dual password authentication scheme using the gyro sensors proposed.

• KIPS Transactions on Computer and Communication Systems
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• v.8 no.1
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• pp.9-16
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• 2019

Smartphones are becoming a portable computer. As a result, even the most sensitive financial application services are now available anywhere on the smartphone. Compared to general PCs, smartphones communicate with external devices through various channels such as wireless internet, mobile communication network, Bluetooth, and NFC, and a wide variety of applications are provided. Therefore, if vulnerabilities exist, the possibility of attack damage increases. In this paper, we analyze the vulnerabilities of dynamic virtual keyboards used in login of banking apps of smartphones with various physical constraints and propose countermeasures.

• The Journal of Information Systems
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• v.20 no.3
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• pp.257-277
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• 2011

The current study categorizes factors of smartphone into three, using KANO model: attractive factors which cause only product satisfaction, must-be factors for dissatisfaction, and one-dimensional factors for both. Based on it, it presents a new model for the effects that smartphone factors have on satisfaction or dissatisfaction. The purpose is to theoretically explain that smartphone factors on which companies and users place a high value can actually affect satisfaction or dissatisfaction. After choosing 15 factors out of 25 which had been selected through literature study, these were divided into attractive, must-be, and one-dimensional ones. 93 out of 109 questionnaires returned were used for analysis. After frequency analysis using SPSS were conducted on the surveys, the factors were grouped, based on KANO table. The grouping results are as follows. Attractive factors include 'expansion slots for external memory, battery desorption, brand awareness, mobile banking and internet telephony'. Must-be ones include 'multi-touch, information security, entertainment, information retrieval, location based service and SNS. Finally, 'screen visibility, size of internal memory, the amount of internal memory, battery life, and response to after-sales service' are classified as one-dimensional factors. A critical finding of this paper is that since the results are different depending on the operating system of smartphones, it must be taken into consideration in studies on smartphones. The wide and rapid spread of smartphones has changed people's lifestyle as well as business environment, which forces companies to compete with each other to adapt to the changed circumstances. In this competitive system, studies on smartphone factors of satisfaction and dissatisfaction are essential for firms to establish a new strategy. From this point of view, the present paper is expected to be a basic material for enterprises not only to develop goods and services that maximize customer satisfaction and minimize dissatisfaction, but also to establish the future business strategy.